Novotel Barossa Valley Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 2,297 reviews

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Novotel Barossa Valley Resort - Image 1
Novotel Barossa Valley Resort - Image 2
Novotel Barossa Valley Resort - Image 3
Novotel Barossa Valley Resort - Image 4
Pioneer Avenue, via The Barossa Valley Way, 5352 ROWLAND FLAT, Australia

Description

Hotel extras

  • Meeting Rooms for Events with natural light and views

  • Complimentary Wine Tastings for hotel guests between 5 - 6pm. Thursday through Saturday.

  • Close to over 100 Winery Cellar Doors

  • Golf, basketball, volleyball, swimming, and tennis available

  • On premise endota day spa available (fees apply)

Our accommodation(s)

Book this hotel
Room 1

Room

Superior Room 1 King Bed

Photo out of - Superior Room 1 King Bed

Superior Rooms offer the best views available at the resort overlooking the vineyards and ranges of Barossa Valley. All rooms are located close to the main building and pool facilities with robes, slippers, in-room Nespresso and Private Balconies.

  • Views:

    Mountain view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Mountain view
  • Most of the accommodation: Balcony
See availabilities

Studio

Spa King Room

Photo out of - Spa King Room

Offering an extra level of relaxation, each of these rooms have an ensuite bathroom feature of a corner spa bath. Robes, slippers, and Nespresso coffee machines are also included for guests to enjoy overlooking the hills on a private balcony.

  • Views:

    Hills view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Apartment

Executive 1 Bedroom Apartment 1 Queen Bed

Photo out of - Executive 1 Bedroom Apartment 1 Queen Bed

Relax in our Executive 1 bedroom apartment featuring a spacious open plan living area with kitchenette, dining & lounge opening to a private balcony with panoramic views of Barossa Valley vineyards. Separate bedroom with 1 queen for up to 2 persons.

  • Views:

    Mountain view

Max. number of persons
2
Area
From 54 m² / 581 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Open kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Barossa Valley Resort

Pioneer Avenue, via The Barossa Valley Way
5352 ROWLAND FLAT
Australia

GPS:-34.565242, 138.924308

Telephone
Fax +61 8 8524 0100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 140 rooms
  • 4 rooms for people with reduced mobility
  • 24 family rooms
  • 140 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat
  • Complementary Self Service Laundry Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • WiFi at the hotel Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

14 Meeting rooms

Family

Services for children

  • Outdoor playground for children
  • Play area

Well-being

Outdoor Pool

  • Outside

Gym

  • On site

Sports and leisure

Basketball court

  • On site

Boules/petanque

  • On site

Volleyball

  • On site

Jogging track

  • On site
  • On site
  • Outdoor parking
  • Public

The Cellar Kitchen

Photo out of - The Cellar Kitchen

The award winning Cellar Kitchen features an extensive buffet breakfast and an a la carte lunch and dinner, providing an array of Barossa produce designed to tempt even the most discerning connoisseur.

Cooking style
Regional
Capacity
105
Accessibility
Accessible service
5352 Rowland Flat, Australia
Telephone +61 8 8524 0025
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

The award winning Cellar Kitchen features an extensive buffet breakfast and an a la carte lunch and dinner, providing an array of Barossa produce designed to tempt even the most discerning connoisseur.

With scenic views of the region's rolling hills as a backdrop, Endota Day Spa Barossa Valley truly offers soothing surrounds as the perfect getaway to reconnect with your 'best me'.

Couples looking to organise a Barossa Valley wedding should look no further than Novotel Barossa Valley Resort. This superb hotel features stylish accommodation, outstanding leisure and dining facilities, and an extensive array of versatile event space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,297 reviews

Customer review rating 1.5/5

Peter P. Couples - Confirmed reviews ALL

Dear Peter, Thank you for taking the time to share your feedback with us. I am truly sorry to hear that your stay did not meet your expectations, particularly as you had chosen our resort to celebrate a special occasion. I completely understand your disappointment, especially when you had booked an upgraded room with the expectation of enjoying the beautiful views of the Barossa Valley. While the outlook across our resort is generally similar across the room categories, we appreciate that the positioning of individual rooms and the surrounding areas can influence the overall view and experience. We are sorry that the room allocated to you did not provide the experience you had anticipated. I am equally disappointed to hear that your concerns were not addressed with the care and attention you deserved. We should have taken the time to listen, acknowledge your concerns and make every effort to make your stay more enjoyable. I also apologise that the celebratory gesture mentioned by our team was not followed through. Please accept our sincere apologies for the disappointment caused. Your feedback is important to us, and we will share your comments with the relevant team members to help us improve both our service and the overall guest experience. Thank you once again for choosing Novotel Barossa Valley Resort for your special occasion. We genuinely regret that we did not deliver the memorable experience you had hoped for. Kind regards, Animesh Kapoor Front Office Manager Novotel Barossa Valley Resort

Customer review rating 5.0/5

Andrea T. Business - Confirmed reviews ALL

Dear Andrea, Thank you so much for taking the time to share such a wonderful review. It was an absolute pleasure to host your leadership conference, and I'm thrilled to hear that both you and your attendees had such a positive experience. From the accommodation and catering to the service provided throughout your stay, it's fantastic to know that everything came together so well. I’ll be sure to pass your kind words on to Jacqui. She is incredibly passionate about creating memorable events, and I know she will be genuinely touched by your recognition. I'll also make sure Jarrod and Sarah receive your compliments. They will be delighted to know their efforts helped make your conference a success. Thank you for your recommendation and for choosing Novotel Barossa Valley Resort for such an important event. We truly appreciate your support and hope to welcome you back in the future, whether it's for another conference or simply a chance to relax and enjoy the Barossa. Warm regards, Joseph Costa Night Manager Novotel Barossa Valley Resort

Customer review rating 4.0/5

Mitchell B. Couples - Confirmed reviews ALL

Dear Mitchell, Thank you for choosing to celebrate your anniversary with us and for taking the time to share your experience. I'm so pleased to hear you and your partner had a relaxing getaway and enjoyed both breakfast and dinner during your stay. Special occasions like anniversaries are always wonderful to be a part of, and we're delighted that we could help make the weekend memorable. We truly appreciate your feedback and hope to welcome you both back to the Barossa for another special escape in the future. Warm regards, Joseph Costa Night Manager Novotel Barossa Valley Resort

Customer review rating 5.0/5

Julia H. Friends - Confirmed reviews ALL

Dear Julia, Thank you for your kind words regarding our staff and your overall experience at our resort. We are delighted to hear that you felt valued during your stay and appreciated our facilities. Your feedback is encouraging and motivates us to continue providing exceptional service. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.5/5

Karen S. Couples - Confirmed reviews ALL

Dear Karen, Thank you for your kind words regarding our amenities and the relaxing environment. We are delighted to hear that you found our location convenient and enjoyed your stay with us after your long drive. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Dear Peter, Thank you for taking the time to share your feedback with us. I am truly sorry to hear that your stay did not meet your expectations, particularly as you had chosen our resort to celebrate a special occasion. I completely understand your disappointment, especially when you had booked an upgraded room with the expectation of enjoying the beautiful views of the Barossa Valley. While the outlook across our resort is generally similar across the room categories, we appreciate that the positioning of individual rooms and the surrounding areas can influence the overall view and experience. We are sorry that the room allocated to you did not provide the experience you had anticipated. I am equally disappointed to hear that your concerns were not addressed with the care and attention you deserved. We should have taken the time to listen, acknowledge your concerns and make every effort to make your stay more enjoyable. I also apologise that the celebratory gesture mentioned by our team was not followed through. Please accept our sincere apologies for the disappointment caused. Your feedback is important to us, and we will share your comments with the relevant team members to help us improve both our service and the overall guest experience. Thank you once again for choosing Novotel Barossa Valley Resort for your special occasion. We genuinely regret that we did not deliver the memorable experience you had hoped for. Kind regards, Animesh Kapoor Front Office Manager Novotel Barossa Valley Resort

Customer review rating 5.0/5

Andrea T. Business - Confirmed reviews ALL

We held our leadership conference here at the Novotel Barossa Valley in October 2026 and we could not have been more thrilled with how it all went. The hotel itself is wonderful with huge rooms, all with a stunning view. The catering and service throughout our stay could not have been more wonderful. Our Conference Manager, Jacqui Shannon, was absolutely outstanding. I would highly recommend Novotel Barossa for any corporate event (or any other event, for that matter).

Dear Andrea, Thank you so much for taking the time to share such a wonderful review. It was an absolute pleasure to host your leadership conference, and I'm thrilled to hear that both you and your attendees had such a positive experience. From the accommodation and catering to the service provided throughout your stay, it's fantastic to know that everything came together so well. I’ll be sure to pass your kind words on to Jacqui. She is incredibly passionate about creating memorable events, and I know she will be genuinely touched by your recognition. I'll also make sure Jarrod and Sarah receive your compliments. They will be delighted to know their efforts helped make your conference a success. Thank you for your recommendation and for choosing Novotel Barossa Valley Resort for such an important event. We truly appreciate your support and hope to welcome you back in the future, whether it's for another conference or simply a chance to relax and enjoy the Barossa. Warm regards, Joseph Costa Night Manager Novotel Barossa Valley Resort

Customer review rating 4.0/5

Mitchell B. Couples - Confirmed reviews ALL

My partner and I had a lovely 2 nights for our anniversary weekend. We enjoyed the breakfast and had a lovely dinner at the restaurant as well.

Dear Mitchell, Thank you for choosing to celebrate your anniversary with us and for taking the time to share your experience. I'm so pleased to hear you and your partner had a relaxing getaway and enjoyed both breakfast and dinner during your stay. Special occasions like anniversaries are always wonderful to be a part of, and we're delighted that we could help make the weekend memorable. We truly appreciate your feedback and hope to welcome you both back to the Barossa for another special escape in the future. Warm regards, Joseph Costa Night Manager Novotel Barossa Valley Resort

Customer review rating 5.0/5

Julia H. Friends - Confirmed reviews ALL

Really enjoyed our stay here. Facilities were nice, room was decent, but the staff were amazing. Really attentive and helpful at every interaction. Was great to feel like a person and not a number.

Dear Julia, Thank you for your kind words regarding our staff and your overall experience at our resort. We are delighted to hear that you felt valued during your stay and appreciated our facilities. Your feedback is encouraging and motivates us to continue providing exceptional service. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.5/5

Karen S. Couples - Confirmed reviews ALL

Relaxing. A chance to unwind and relax after long drive.

Dear Karen, Thank you for your kind words regarding our amenities and the relaxing environment. We are delighted to hear that you found our location convenient and enjoyed your stay with us after your long drive. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.0/5

Greg C. Couples - Confirmed reviews ALL

The accommodation exactly as we have come to expect - clean, comfortable and well located. The buffet breakfast was tasty, varied and good without being exceptional. In house dinner was disappointing - please see our separate review of the Cellar Kitchen.

Dear Greg, Thank you for your feedback regarding your recent stay at Novotel Barossa Valley Resort. We are pleased to hear that you found the accommodation to be clean and comfortable, and that you enjoyed our buffet breakfast. However, we regret that your dining experience did not meet your expectations. Your comments will be taken into consideration as we strive to improve our offerings. Kind Regards, Jovan Laurie Assistant Manager Novotel Barossa Valley Resort

Customer review rating 5.0/5

Matthew P. W. Solo - Confirmed reviews ALL

From the moment I was greeted at check in at the front desk until check out 4 days later, everyone working at the hotel was extremely friendly, helpful and informative. The room was very clean & well appointed. and the view from my room balcony was stunning! The food in the restaurant was delicious! I would happily stay here again & highly recommend it to everyone!

Dear Matthew, Thank you for your kind feedback regarding your recent stay at Novotel Barossa Valley Resort. We are delighted to hear that you appreciated our location, stunning views, and the friendliness of our team. It is gratifying to know that you found your room to be clean and well appointed, and that you enjoyed the dining experience at our restaurant. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay in the future. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.5/5

Alice N. Solo - Confirmed reviews ALL

The room is beautiful and comfortable, the view from the balcony is stunning. Staff is friendly and very helpful. I had an amazing staying, a great break from the city, studying relaxed immersed in the nature. I will definitely come back, thank you.

Dear Alice, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the beautiful room, stunning views, and the helpfulness of our staff. It is wonderful to know that you found the experience relaxing and immersive in nature. We look forward to welcoming you back in the future. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 5.0/5

Gary L. Families - Confirmed reviews ALL

Second visit to this resort and once again impressed. Friendly staff, clean and modern facilities and well looked after.

Dear Gary, Thank you for your kind words regarding your recent stay at our resort. We are delighted to hear that you found our property well-kept and our staff friendly. Your feedback regarding our clean and modern facilities is greatly appreciated. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.5/5

Georgina M. Couples - Confirmed reviews ALL

Peaceful, well appointed room

Dear Georgina, Thank you for your kind words regarding your stay. We are pleased to hear that you found your room comfortable and peaceful. Your feedback is greatly appreciated and motivates our team to maintain high standards. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 2.0/5

Bradford L. J. H. Friends - Confirmed reviews ALL

No water in room and bad breakfast

Customer review rating 5.0/5

Trudy N. Friends - Confirmed reviews ALL

Staff were excellent making our stay extremely enjoyable. Ate at the restaurant for both nights and meals were of exceptional quality. Rooms were clean and well appointed.

Dear Trudy, Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff contributed to your enjoyable experience and that you appreciated the quality of our meals and accommodations. We look forward to welcoming you back in the future. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.5/5

Diane S. Couples - Confirmed reviews ALL

We werent there long and only stay for a wedding

Dear Diane, Thank you for taking the time to share your feedback. We're delighted to hear that you found the room comfortable and enjoyed a restful stay overall, even if it was only a short visit for a wedding. We appreciate your honest comment about the bed being a little softer than you would have preferred. Feedback like yours helps us better understand what works well and where we can improve. We hope the wedding was a wonderful occasion and that you'll have the opportunity to stay a little longer with us next time and enjoy more of what the Barossa has to offer. Warm regards, Joseph Costa Night Manager Novotel Barossa Valley Resort

Customer review rating 5.0/5

Jennifer A. S. Friends - Confirmed reviews ALL

Girls getaway at the Novetel was excellent. Wine tastings, walking tracks, lovely food in the restaurant, good shopping in Tanaunda , comfortable apartment. Value for money. Great trip

Dear Jennifer, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the wine tastings, walking tracks, and our restaurant offerings. Your appreciation of our comfortable accommodations and the value provided truly means A. lot to us. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 5.0/5

Jo H. Couples - Confirmed reviews ALL

comfy stay great hospitality staff

Dear Jo, Thank you for your kind words regarding your recent stay at our resort. We are pleased to hear that you found your experience comfortable and appreciated our staff's hospitality. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 5.0/5

Terry H. Couples - Confirmed reviews ALL

We had a wonderful time. Very relaxing

Dear Terry, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had a wonderful and relaxing experience at Novotel Barossa Valley Resort. We look forward to welcoming you back in the future. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.0/5

Crystal T. Business - Confirmed reviews ALL

Nice staff no complaints. Place is getting a bit dated and felt the contrast from photos to reality is getting quite noticeable. None the less comfortable stay and great friendly staff.

Dear Crystal, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff and are glad to hear you had a comfortable experience. We acknowledge your comments about the hotel's condition and will take them into consideration for future improvements. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.5/5

Helen K. Solo - Confirmed reviews ALL

I hadn't visited this resort in several years, it most certainly didn't disappoint ! In fact, I think that it has improved. Lots of things have been upgraded, including the rooms. The service provided by the recently employed man at the front desk was extremely helpful. I will definitely visit again, soon rather than later.

Dear Helen, Thank you for your kind words regarding your recent stay at our resort. We are delighted to hear that you enjoyed the peaceful environment and appreciated the improvements made to our facilities, including the rooms. It is wonderful to know that our front desk staff provided you with helpful service. We look forward to welcoming you back in the near future. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 3.5/5

Denny M. Couples - Confirmed reviews ALL

The rooms are very tired and need modernising for the price charged

Dear Denny, Thank you for sharing your feedback following your recent stay. I am pleased to hear that you found your stay comfortable and that our team member Belinda provided such kind and helpful service in the dining room. I will ensure your comments are shared with her, as recognition like this means a great deal to our team. I was, however, disappointed to read that aspects of the room and bathroom did not meet your expectations. Your comments regarding the condition of the room and the cleanliness around the shower screen fitting have been shared with our housekeeping and maintenance teams for review and follow-up. We recognise that some areas of the resort are showing their age and are currently planning a number of updates and upgrades across the property. We are excited to share more details in the coming year and hope you will notice improvements on a future visit. Thank you again for your valuable feedback. We appreciate your support and hope to welcome you back to the Barossa Valley in the future. Warm regards, Ana Royal General Manager

Customer review rating 5.0/5

Bryan A. Families - Confirmed reviews ALL

Our stay at Novotel Barossa was pleasant and hassle-free, from check-in right through to check-out. The staff were friendly, welcoming, and always helpful, making our overall experience enjoyable and relaxing.

Dear Mr. Bryan, Thank you for taking the time to share your feedback following your family stay with us. It was fantastic to read that your experience was pleasant and hassle-free from the moment you arrived until check out. Creating a welcoming and relaxed environment for our guests is something we take great pride in, so it's wonderful to know our team helped make your stay enjoyable. A special thank you for recognizing Naomi. She'll be thrilled to hear that her friendly and helpful service made a positive impression during your visit. I'll be sure to pass on your kind words to her. We truly appreciate your support and hope to welcome you and your family back to the Barossa Valley again soon. Warm regards, Joseph Costa Night Manager Novotel Barossa Valley Resort

Other web-users rate our hotel

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  • 5 reviews 2.9/10 WiFi
  • 688 reviews 6.3/10 Food
  • 345 reviews 6.8/10 Cleanliness
  • 325 reviews 8.1/10 Breakfast
  • 198 reviews 5/10 Value

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