Novotel Barossa Valley Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 2,350 reviews

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Novotel Barossa Valley Resort - Image 1
Novotel Barossa Valley Resort - Image 2
Novotel Barossa Valley Resort - Image 3
Novotel Barossa Valley Resort - Image 4
Pioneer Avenue, via The Barossa Valley Way, 5352 ROWLAND FLAT, Australia

Description

Hotel extras

  • Meeting Rooms for Events with natural light and views

  • Complimentary Wine Tastings for hotel guests between 5 - 6pm. Thursday through Saturday.

  • Close to over 100 Winery Cellar Doors

  • Golf, basketball, volleyball, swimming, and tennis available

  • On premise endota day spa available (fees apply)

Our accommodation(s)

Book this hotel
Room 1

Room

Superior Room 1 King Bed

Photo out of - Superior Room 1 King Bed

Superior Rooms offer the best views available at the resort overlooking the vineyards and ranges of Barossa Valley. All rooms are located close to the main building and pool facilities with robes, slippers, in-room Nespresso and Private Balconies.

  • Views:

    Mountain view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Mountain view
  • Most of the accommodation: Balcony
See availabilities

Studio

Spa King Room

Photo out of - Spa King Room

Offering an extra level of relaxation, each of these rooms have an ensuite bathroom feature of a corner spa bath. Robes, slippers, and Nespresso coffee machines are also included for guests to enjoy overlooking the hills on a private balcony.

  • Views:

    Hills view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Apartment

Executive 1 Bedroom Apartment 1 Queen Bed

Photo out of - Executive 1 Bedroom Apartment 1 Queen Bed

Relax in our Executive 1 bedroom apartment featuring a spacious open plan living area with kitchenette, dining & lounge opening to a private balcony with panoramic views of Barossa Valley vineyards. Separate bedroom with 1 queen for up to 2 persons.

  • Views:

    Mountain view

Max. number of persons
2
Area
From 54 m² / 581 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Open kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Toilet with side and rear grab bars
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Barossa Valley Resort

Pioneer Avenue, via The Barossa Valley Way
5352 ROWLAND FLAT
Australia

GPS:-34.565242, 138.924308

Telephone
Fax +61 8 8524 0100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 140 rooms
  • 4 rooms for people with reduced mobility
  • 24 family rooms
  • 140 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat
  • Complementary Self Service Laundry Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • WiFi at the hotel Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

14 Meeting rooms

Family

Services for children

  • Outdoor playground for children
  • Play area

Well-being

Outdoor Pool

  • Outside

Gym

  • On site

Sports and leisure

Basketball court

  • On site

Boules/petanque

  • On site

Volleyball

  • On site

Jogging track

  • On site
  • On site
  • Outdoor parking
  • Public

The Cellar Kitchen

Photo out of - The Cellar Kitchen

The award winning Cellar Kitchen features an extensive buffet breakfast and an a la carte lunch and dinner, providing an array of Barossa produce designed to tempt even the most discerning connoisseur.

Cooking style
Regional
Capacity
105
Accessibility
Accessible service
5352 Rowland Flat, Australia
Telephone +61 8 8524 0025

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

The award winning Cellar Kitchen features an extensive buffet breakfast and an a la carte lunch and dinner, providing an array of Barossa produce designed to tempt even the most discerning connoisseur.

With scenic views of the region's rolling hills as a backdrop, Endota Day Spa Barossa Valley truly offers soothing surrounds as the perfect getaway to reconnect with your 'best me'.

Couples looking to organise a Barossa Valley wedding should look no further than Novotel Barossa Valley Resort. This superb hotel features stylish accommodation, outstanding leisure and dining facilities, and an extensive array of versatile event space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,350 reviews

Customer review rating 4.0/5

Heather R. Couples - Confirmed reviews ALL

Dear Heather, Thank you for your feedback regarding your stay. We are pleased to hear that you found your room comfortable. We appreciate your comments about our restaurant and will take them into consideration for future improvements. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 3.0/5

Luis C. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Micheal C. Couples - Confirmed reviews ALL

Dear Micheal c., Thank you for your positive feedback regarding your accommodation and our staff's service. We appreciate your suggestion about food choices, as we continually strive to enhance our offerings for our guests. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.0/5

June P. Couples - Confirmed reviews ALL

Dear June, Thank you for your positive feedback regarding the comfort of your stay. We are delighted to hear that you found our accommodations to your liking. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable experience. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.0/5

So Y. K. Couples - Confirmed reviews ALL

Dear So y., Thank you for your positive feedback regarding your stay. We are pleased to hear you found your room comfortable and enjoyed the peaceful surroundings. We appreciate your comments about the dinner menu and will take them into consideration as we strive to enhance our offerings. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Dear John , Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our serene surroundings and comfortable accommodations. We apologize for any confusion regarding the pizza night advertisement and appreciate your understanding. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.0/5

Heather R. Couples - Confirmed reviews ALL

Room was comfortable, but restuarant was expense with the meals very small but expensive for what you received.

Dear Heather, Thank you for your feedback regarding your stay. We are pleased to hear that you found your room comfortable. We appreciate your comments about our restaurant and will take them into consideration for future improvements. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 3.0/5

Luis C. Couples - Confirmed reviews ALL

Food availability quality and service for in room and breakfast is lacking. Most buffets breakfast have mushrooms and baked beans and some even include hashbrowns for the same or better price. At novotel barossa the b/f doesn’t have any of these. Further, the porch eggs were hard. The only reason we kept coming back is because of the location but we have now decided to try somewhere else like the Louise.

Customer review rating 4.0/5

Micheal C. Couples - Confirmed reviews ALL

Very good accommodation, helpful and pleasant staff. Food choices could have been better.

Dear Micheal c., Thank you for your positive feedback regarding your accommodation and our staff's service. We appreciate your suggestion about food choices, as we continually strive to enhance our offerings for our guests. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.0/5

June P. Couples - Confirmed reviews ALL

Comfortable

Dear June, Thank you for your positive feedback regarding the comfort of your stay. We are delighted to hear that you found our accommodations to your liking. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable experience. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.0/5

So Y. K. Couples - Confirmed reviews ALL

Everything was very pleasant. The room was very comfortable and the hotel surrounds very nice. The hotel staff were welcoming and friendly. The dinner menu was a bit limited, but the quality was quite good.

Dear So y., Thank you for your positive feedback regarding your stay. We are pleased to hear you found your room comfortable and enjoyed the peaceful surroundings. We appreciate your comments about the dinner menu and will take them into consideration as we strive to enhance our offerings. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.0/5

Janine G. Solo - Confirmed reviews ALL

Nice

Dear Janine G., Thank you for your kind words. We are pleased to hear that you enjoyed your stay at our resort. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. Best regards, Joseph Costa, Night Manager Novotel Barossa Valley Resort

Customer review rating 4.0/5

Greg L. Couples - Confirmed reviews ALL

Had to use last years stay plus by the end of September and the Novotel was the most convenient

Dear Mr. Greg, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that our location was convenient for your quick getaway. We look forward to welcoming you back for another enjoyable experience in the future. Best regards, Joseph Costa Night Manager Novotel Barossa Valley Resort

Customer review rating 4.0/5

Samuel W. Families - Confirmed reviews ALL

The room was slightly disappointing. There were no slippers or toothbrushes provided in the room We booked a two bedroom apartment, and it was supposed to have one bedroom with two single beds. However, both bedrooms had double beds, which meant that one of the three of us had to sleep on the couch. Also, both air-conditioning remote controls had flat batteries, making it difficult to adjust the temperature or turn the air conditioning on and off. Overall, the room did not fully meet our expectations based on the booking.

Dear Samuel, Thank you for sharing your feedback and for choosing to stay with us at Novotel Barossa Valley Resort. I'm pleased to hear that you enjoyed our location and found it convenient for exploring the many wonderful vineyards throughout the Barossa. It's always great to know our guests are able to make the most of everything the region has to offer. At the same time, I'm sorry that your accommodation experience did not fully meet your expectations. I can certainly understand how disappointing it would have been to find the bedding configuration was not as expected, particularly when travelling as a group. Having one guest sleep on the couch is far from the experience we aim to provide, and I sincerely apologize for the inconvenience this caused. I also appreciate you bringing to our attention the missing amenities and the issue with the air-conditioning remotes. While some amenities such as slippers and toothbrushes are available on request, I understand this may not have been clear prior to your arrival. The flat batteries in both remotes should have been identified before your check-in, and I'm sorry for the frustration this created during your stay. Your feedback has been shared with our Front Office and Housekeeping teams so we can review our room preparation processes and ensure greater attention to detail moving forward. Thank you again for your valuable comments. We genuinely appreciate your feedback and hope to have the opportunity to welcome you back in the future for a smoother and more comfortable stay. Warm regards, Joseph Costa Night Manager Novotel Barossa Valley Resort.

Customer review rating 4.5/5

Christine C. Couples - Confirmed reviews ALL

Loved our stay and will do it again soon!

Dear Christine, Thank you for your wonderful feedback! We’re delighted to hear you loved your stay at Novotel Barossa Valley Resort and enjoyed our beautiful Australian country setting, while still being conveniently close to the shops. It’s fantastic to know you’re already looking forward to returning. We can’t wait to welcome you back for another enjoyable stay soon! Kind Regards, Kulpreet Singh Saran. Assistant Manager Novotel Barossa Valley Resort Team.

Customer review rating 4.0/5

Paul W. Couples - Confirmed reviews ALL

Really liked the room location close to the pool, but being a downstairs room we were woken up by people on the 1st floor above walking around late at night.

Dear Paul, Thank you for taking the time to share such detailed feedback about your stay with us. We’re pleased to hear you enjoyed the room, comfortable beds, beautiful view and convenient location near the pool. We’re sorry, however, that noise from the room above disturbed your sleep and that the bathroom fan was inconvenient. We also sincerely apologies for the delay you experienced at reception when checking out. We understand how disappointing it must have been to wait and ultimately leave without being formally checked out. Your feedback is very valuable, and we’ll share these comments with our relevant teams so we can improve both the comfort of our rooms and the service experience at reception. We appreciate your feedback and hope to have the opportunity to provide you with a more seamless and restful stay on your next visit. Kind Regards, Kulpreet Singh Saran Assistant Manager Novotel Barossa Valley Resort Team.

Customer review rating 4.5/5

Chris J. Couples - Confirmed reviews ALL

Very convenient timing for wine tasting which we had for 2 nights was very enjoyable. Happy hours on the first night were also enjoyable although we overlooked our welcome drinks. Staff were very friendly and helpful. Great room , good size and great view.

Dear Chris, Thank you for sharing such wonderful feedback! We’re delighted to hear you enjoyed your two-night stay, especially the convenient location for wine tasting and our Happy Hour. It’s great to know you were impressed with your spacious room and beautiful view, and that our friendly and helpful team made your experience even more enjoyable. We’re sorry the welcome drinks were overlooked, but we hope you’ll have the opportunity to enjoy them on your next visit! We look forward to welcoming you back to Novotel Barossa Valley Resort for another memorable stay. Kind Regards, Kulpreet Singh Saran Assistant Manager Novotel Barossa Valley Resort Team.

Customer review rating 5.0/5

Sarah H. Solo - Confirmed reviews ALL

Much needed rnr and novotel delivered. I asked for a quiet room and the staff delivered!

Dear Sarah, Thank you so much for your lovely feedback! We’re delighted to hear that Novotel Barossa Valley Resort delivered the much-needed R&R you were looking for. It’s wonderful to know our team was able to accommodate your request for a quiet room and help make your stay relaxing and enjoyable. We look forward to welcoming you back for another peaceful getaway! Kind Regards, Kulpreet Singh Saran. Assistant Manager. Novotel Barossa Valley Resort.

Customer review rating 5.0/5

Amy H. Couples - Confirmed reviews ALL

Relaxing location with great views!

Dear Amy, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our location and facilities, as well as the beautiful views. We look forward to welcoming you back in the future. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.0/5

Sin Y. L. Families - Confirmed reviews ALL

Overall, the room was clean and tidy. However, as we were staying on the ground floor, quite a lot of leaves and insects were able to come in underneath the door. The soundproofing was also not strong enough, as we could clearly hear people talking while walking past our room outside. We also requested a sleeper/extra bed, but unfortunately, it was never delivered.

Dear Sin, Thank you for your feedback regarding your family stay at our resort. We are pleased to hear that you found our venue to be suitable for your needs. However, we regret that your experience was affected by the issues related to our property which is isolated, as well as the soundproofing. Your comments are valuable to us, and we will take them into consideration for future improvements. We appreciate your understanding and hope to welcome you back in the future. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.0/5

Barry S. Families - Confirmed reviews ALL

Well located near the golf course and with a lovely outlook over the Barossa Valley. We enjoyed our stay.

Dear Barry, Thank you for taking the time to share your feedback following your stay with us at Novotel Barossa Valley Resort. We’re delighted to hear that you enjoyed our beautiful location, with its proximity to the golf course and stunning outlook over the Barossa Valley. It’s wonderful to know that you had an enjoyable stay. We also appreciate your honest comments regarding breakfast. We’re sorry to hear that the selection did not fully meet your expectations. Your suggestions regarding Eggs Benedict, more varied options, and the quality of the coffee are greatly appreciated and will be shared with our Food & Beverage team for consideration. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back to Novotel Barossa Valley Resort and providing an even more enjoyable experience next time. Kind Regards, Kulpreet Singh saran Assistant Manager The Novotel Barossa Valley Resort Team.

Customer review rating 3.5/5

Natasha M. Families - Confirmed reviews ALL

The staff were delightful and the resort is well located and the rooms were very comfortable and clean. The food was terrible - the room service options were limited and tasted like frozen food that was reheated and the buffet breakfast had limited options which were the same every single day

Dear Natasha, Thank you for taking the time to share your feedback. I’m delighted to hear that you found our team welcoming and enjoyed the location, comfort and cleanliness of your room. I’m very sorry, however, that the dining experience fell well short of expectations. Your comments regarding the room service selection and quality, along with the limited variety at breakfast, are disappointing to hear and certainly not the experience we want to provide. I’ll be sharing your feedback with our kitchen and Food & Beverage teams as we continue to review and improve our offering. Thank you again for your honest feedback, and I hope we have the opportunity to provide you with a much better dining experience on a future stay. Kind regards, Ana Royal General Manager

Customer review rating 3.5/5

Kate G. Couples - Confirmed reviews ALL

Wrong room booked by staff over the phone. On arrival reception staff fixed. Very limited menu in restaurant.

Dear Kate, Thank you for sharing your feedback. I’m sorry there was an error with the room booked over the phone, although I’m pleased our reception team was able to resolve this for you on arrival. I also appreciate your comments regarding the limited restaurant menu. We are continuing to review our food and beverage offering, and feedback like this is helpful as we look at where we can improve the guest experience. Thank you again for your feedback, and we hope to welcome you back for a more seamless stay in the future. Kind regards, Ana Royal General Manager

Customer review rating 4.0/5

Alistair M. Couples - Confirmed reviews ALL

We enjoyed the studio room and its flexibility. Also had a nice evening meal in the restaurant but the advertised Friday pizza night was cancelled at the last minute with no notice so that was disappointing

Dear Alistair, Thank you for your kind feedback regarding your stay. We are pleased to hear that you enjoyed the location and the comfort of your studio room. We apologize for the cancellation of the Friday pizza night and any inconvenience it may have caused during your visit. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Customer review rating 4.5/5

Gabrielle B. Families - Confirmed reviews ALL

Comfort and convenience. Reception staff were very helpful and very pleasant and resolved a tricky issue for me

Dear Gabrielle, Thank you for your kind feedback regarding your recent stay. We are thrilled to hear that you found our staff helpful and pleasant, and that they were able to assist you with your issue. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts. Jovan Laurie Assistant Manager Best regards, Novotel Barossa Valley Resort

Other web-users rate our hotel

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