Novotel Barossa Valley Resort Hotel 4 stars

The room was lovely, I thought is was a great touch to have the night lights in the bathroom. Staff were friendly and helpful, one person that stood out was a lady called Dianne at the breakfast service. She was so pleasant and friendly, she made us feel welcomed and special. Can not fault our stay we will defiantly be coming back and would like to bring our extended family members and have a great holiday and memories.

Nice location, but not particularly close to restaurants other than in house. Rooms are comfortable and roomy but there as a problem with insects somehow getting into the room. We dined in the restaurant for one dinner and they are clearly struggling with staff which is understandable given the COVID disruptions. The few hiccups we had in service were dealt with as best they could. On checkout the computer system was down, so outstanding balances could not be determined. A promise to call with what we would be billed before it was processed did not occur and we were overcharged. After a few phone calls this appears to have been resolved. Overall not a great experience

The room was adequate but bland. The restaurant was poor. There is no ambience at all it is very cafeteria like. Food was average in quality. The breakfast was quite good and for this purpose the restaurant was fine.

Great welcome at the front desk including information on the hotel and local areas to explore and places to eat. Rooms were spacious, comfortable all with great views. Bathrooms were modern. Very clean.

Very happy with my stay at Barossa Valley Resort .... great accommodation, awesome views and friendly supportive staff all over the resort.

From the moment we arrived we felt welcomed. The staff (Lainie) (Tom) were amazing. Their service was above and beyond. Great location and close to major attractions. Rooms very comfortable and beds amazing great sleeps. Pool was inviting. Dinner was great although I feel a little expensive. Breakfast was plentiful.

Upgrade of the rooms is excellent, very comfortable

Everything was great and the hotel had a beautiful view. Rooms were clean and well presented. Staff were friendly and helpful. Only annoying thing was the issue of pool towels. Ours were not replaced and each guest can only have one pool towel- and no one at pool bar to replace when wet. Not a big issue just annoying.

Everything was wonderful with two exceptions. There was no way to quickly chill a bottle of wine purchased in the Barossa. The wine coolers borrowed from the restaurant left little room for ice once a bottle was in there and the freezer in the bar fridges don't fit a bottle. Second, with no À la carte breakfast option, my coeliac wife had no options from the buffet breakfast that couldn't potentially have been cross contaminated with gluten. We checked this the night before fortunately which enabled us to plan alternate arrangements for a breakfast in Tanunda. Other than these two pieces of feedback, the stay was wonderful. Our dinner was perfect with plenty of GF options for my wife and the restaurant staff were amazing. It was a wonderful dining experience for two former hospitality employees who know what good service is.

We really enjoyed our stay and will definitely return. Our room was very comfortable and had a stunning view. We had a scrumptious dinner and Sunday buffet. Restaurant staff were extremely pleasant and efficient.

After a long trip with two young ones and a heading to Uluru. Stopping midway in Barossa was just perfect. Novotel made it even better. Lady looking after breakfast & coffee in the morning really knows what caring hospitality means! Loved it

We thoroughly enjoyed our recent stay at the Barossa Valley Novotel. The staff were exceptionally friendly and helpful, and the rooms were clean and comfortable. We stayed for two nights, and had breakfast and our evening meals in the Dining Room. Breakfast was well organised and enjoyable. Our one complaint would be the choice of menu for the evening meal. When staying more than one night, we found there was insufficient choice. Maybe we could suggest a special dish be introduced each night, to give patrons another option. We also asked if we could have fresh fruit for dietary reasons, instead of the rich desserts on the menu. For the price charged, we were disappointed that the provided fruit was off the breakfast menu and not up to restaurant standard.

Great facility with spacious rooms. Air quality at times was interrupted by some sewage issues which clouded some outdoor experiences at the venue. The kitchen was terrific with all foods being of a high standard. The day spa provided quality massages. The overall location of the venue in proximity to the many vineyards in the Barossa was most advantageous reducing overall travel time. A great interstate getaway and would recommend.

Great location, all staff were amazing. Dined in the restaurant for breakfast & dinner & the food was amazing & the restaurant staff brilliant. Rooms have been renovated since we were there last & were presented very well & very comfy beds. Would not hesitate to go back again. Good job everyone.

It has been over 12 months due to Covid since I’ve been at this property. In that time a lot has changed, but I’m glad to say nothing is changed about them now hotel. The welcoming service the great hospitality and the excellent food and wine experience took me back to a place that I can remember from last year. The only disappointing part of the whole tripWas that I had to leave too soon! Can’t wait to get back to the Barossa again