Novotel Barossa Valley Resort Hotel 4 stars

Customer review rating 4.4/5 11,239 reviews
Novotel Barossa Valley Resort
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Airy, contemporary rooms, LCD TV, iPod® dock

  • Outdoor heated pool, tennis, volleyball

  • Walking and jogging paths, bike hire

  • Le Club AccorHotels members enjoy a gourmet food & wine experience with MyGlass

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Golf
  • Outdoor tennis court
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Conventions hotel

Hotel location

Novotel Barossa Valley Resort

Golf Links Road
5352
rowland flat
australia

Tel: +61885240000

Fax: (+61)8/85240100

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    ADELAIDE At 84.1km / 52.26 miles - Shuttle paying

  • By helicopter

    TANUNDA GOLF COURSE At 0.1km / 0.06 miles

  • By car

    STURT HIGHWAY At 20km / 12.43 miles

  • By train

    ADELAIDE TRAIN STATION At 71km / 44.12 miles

GPS :-34.565242, 138.924308

Our accommodations

Offering a range of accommodation options in the heart of the Barossa Valley, Novotel Barossa Valley Resort is perfect for couples, families, groups of friends and business travellers. Guests staying at this impressive Barossa Valley hotel can choose from Studio, Superior and Spa rooms, or one and two bedroom apartments. Tastefully appointed and spacious, each room features a TV with Austar and in-house movies, WIFI access and a private balcony with views over the golf course, gardens or vineyards.

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 26
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

MyRoom by Henschke

  • Max. number of persons: 2
  • Views: Garden side *

* Subject to availability

MyRoom by Lehmann

  • Max. number of persons: 2
  • Area: From 0
  • Views: Garden side *

* Subject to availability

Deluxe Suite 1 King Bed and Spa

  • Max. number of persons: 2
  • Area: From 26
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
Accessible room

Standard Studio 1 King Bed

  • Max. number of persons: 2
  • Area: From 26
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive 1 Bedroom Apartment 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 45
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

2 Bedroom Apartment 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 56
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

The Cellar Kitchen

Type of cuisine: Regional

The award winning Cellar Kitchen features an extensive buffet breakfast and an a la carte lunch and dinner, providing an array of Barossa produce designed to tempt even the most discerning connoisseur.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 280

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Barossa Valley Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,239 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,584 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location and setting

Customer review rating 4.4/5

Phil Business - 13/02/2020 Confirmed reviews ALL

We really loved sitting on the balcony having a drink prior to dinner.

Dear Phil Thank you for taking the time to complete our questionnaire during your recent visit to Novotel Barossa Valley Resort. As a company we greatly value both the positive and negative feedback which we receive from our guests as we constantly strive to maintain a consistently high standard of service. I have noted your comments regarding your lamb, my apologies, and I will follow up with the Executive Chef. Thank you again for sharing your experience and we hope to welcome you back one day soon. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3…

good stay

Customer review rating 4.4/5

Garima P. Business - 11/02/2020 Confirmed reviews ALL

it was a beautifull place with good service

Dear Garima, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Great location

Customer review rating 4.4/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

Staff were friendly and helpful. Location was great. Unfortunately, the room was quite a walk away from the main area and would have liked more walking track options.

Dear Stuart, Thank you for taking the time to complete our questionnaire during your recent visit to Novotel Barossa Valley Resort. As a company we greatly value both the positive and negative feedback which we receive from our guests as we constantly strive to maintain a consistently high standard of service. Thank you again for sharing your experience and we hope to welcome you back one day soon. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3…

Great stay

Customer review rating 4.4/5

Sam Business - 11/02/2020 Confirmed reviews ALL

Excellent conference facilities, excellent food and catering for gluten free options, excellent thank you

Dear Shona, Thank you! We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Disappointing

Customer review rating 4.4/5

Anonymous Couples - 11/02/2020 Confirmed reviews ALL

Although the addition of the poolside bar and pool day beds were a welcomed addition to the dated decor, the broken shower and alarm previously set to 0430 by previous occupants that couldn’t be turned off and ended up outside of our room were a great letdown. Not to mention booking a window seat for dinner only to be told on arrival that it doesn’t actually mean anything and you can sit outside in the wind. On checkout we told of our disappointments only for the desk clerk to shake her head and say “what a shame”. Not even an offer of a coffee for the drive home after being woken on a Sunday at 430 am. A very disappointing anniversary for us and we won’t be staying again.

Dear Chanelle, Thank you for taking the time to tell us about your experience at the Novotel Barossa Valley Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest therefore your feedback is very important to us. As Laine and Emma advised upon departure the Accor Plus discount applies to food only, not beverages, so I am sorry when joining the program this detail was not made clear. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Good retreat - ideal for conference

Customer review rating 4.4/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Staff were good, breakfast options could be improved, eggs cooked as required for example poached eggs weren't good. Room was clean carper needed repair. Good to have a longer walking track for the morning exercise.

Dear Chris, Thank you for taking the time to complete our questionnaire during your recent visit to Novotel Barossa Valley Resort. As a company we greatly value both the positive and negative feedback which we receive from our guests as we constantly strive to maintain a consistently high standard of service. We do offer an a la carte menu at breakfast which includes, eggs cooked to your liking, Pancakes and omelettes so I am sorry you did not see this menu (on the buffet). Thank you again for sharing your experience and we hope to welcome you back one day soon. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3…

great location

Customer review rating 4.4/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

A good location for the work conference

Dear Paul, Thank you! We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Beautiful location, comfortable stay

Customer review rating 4.4/5

Jennifer Business - 10/02/2020 Confirmed reviews ALL

The rooms were nice and the food was good. Staff were very friendly and accommodating.

Dear Jennifer, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that all our other room types do offer bathrobes, slippers and bottled water. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Fantastic venue with so much to do close by.

Customer review rating 4.4/5

Jenny S. Business - 09/02/2020 Confirmed reviews ALL

Fabulous service, very clean and comfortable accommodation. Rooms are very spacious and private. Great size balcony. Loved the lighting around bathroom mirror - so good for seeing for application of face products.Nothing too much to ask of the staff all were very friendly and happy to assist where required. Meals were great especially finger food and pizza at night. drink service exceptional.

Dear Jenny, Thank you! We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3…

Enjoyed the hospitality however the hotel is looking and feeling tired

Customer review rating 4.4/5

Boris Business - 09/02/2020 Confirmed reviews ALL

As above - although I must point out that your trees int eh carpark left my car bonnet severely stain damaged due to whatever falls from the trees

Dear Boris, Thank you for taking the time to complete our questionnaire during your recent visit to Novotel Barossa Valley Resort. As a company we greatly value both the positive and negative feedback which we receive from our guests as we constantly strive to maintain a consistently high standard of service. Thank you again for sharing your experience and we hope to welcome you back one day soon. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3…

Food not very good, ok stay.

Customer review rating 4.4/5

Sonya T. Business - 09/02/2020 Confirmed reviews ALL

Conference, as above food average or below. Clean. Location Ok.

Dear Sonya, Thank you for taking the time to tell us about your experience at the Novotel Barossa Valley Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest therefore your feedback is very important to us. We have received very good comments from other delegates who attended your conference hence our Director of Sales & Marketing, Christy Nordin, has reached out to you to gain a better understanding of your comments. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Good stay

Customer review rating 4.4/5

Bev M. Couples - 08/02/2020 Confirmed reviews ALL

Comfortable room. Pool nice.

Dear Beverley, We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3…

Relaxing experience.

Customer review rating 4.4/5

Rose Friends - 06/02/2020 Confirmed reviews ALL

We enjoyed our stay at the Novotel Barossa Valley the panoramic setting is very relaxing. The renovated room are modern, comfortable and extremely clean. The front reception was friendly and helpful. We met Dianne who works in the restaurant during the day, she is an asset to your company. She is ready to please and make everyone's stay enjoyable. We will definitely be back again.

Dear Rose, Thank you for taking the time to complete our questionnaire during your recent visit to Novotel Barossa Valley Resort. As a company we greatly value both the positive and negative feedback which we receive from our guests as we constantly strive to maintain a consistently high standard of service. To that point I will share your F&B comments with our Executive Chef and Restaurant Manager fore review. Thank you also for your feedback regarding Dianne and I will certainly share your comments with Disey. Thank you again for sharing your experience and we hope to welcome you back one day soon. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3…

Convenient Stay

Customer review rating 4.4/5

Jaz Business - 06/02/2020 Confirmed reviews ALL

Generally good. Excellent conference venue although AC was continually fluctuating

Dear Jasmin, Thank you for taking the time to complete our questionnaire during your recent visit to Novotel Barossa Valley Resort. As a company we greatly value both the positive and negative feedback which we receive from our guests as we constantly strive to maintain a consistently high standard of service. Thank you again for sharing your experience and we hope to welcome you back one day soon. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3…

Ok - Stay.

Customer review rating 4.4/5

Kaitlyn Business - 06/02/2020 Confirmed reviews ALL

Stayed at the novatel for three days for a conference. I enjoyed the facilities and the room but what brought down the experience was the dinners that we had. Both dinners was poor and the service was poor. The first night was mediocre and I thought it would improve, the second night, the dinner was cold and service took over 10 minutes to receive a drink. we had one person looking after 50 people which was not workable.

Dear Kaitlyn, Thank you for taking the time to tell us about your experience at the Novotel Barossa Valley Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues raised and prevent future occurrences. Our Director of Sales & Marketing, Christy Nordin, did meet with the organiser of the conference to discuss feedback during the event and has also sent you an email for further information as well. Kaitlyn, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l

Great stay

Customer review rating 4.4/5

Laura Families - 05/02/2020 Confirmed reviews ALL

Beds were comfortable, staff were friendly, and the view was amazing. Loved that we could stay as a family of 5 all together.

Dear Laura, Thank you! We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3…

Amazing, Clean, decently priced hotel

Customer review rating 4.4/5

Shon H. Couples - 05/02/2020 Confirmed reviews ALL

Lovely staff who recommend lovely places to see. When arriving at reception even walked me to my car. Will deffinately come back! Room was clean and view was amazing

Dear Shon, Thank you! We very much appreciate your comments regarding your stay at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3…

Relaxing s.

Customer review rating 4.4/5

Relaxing S. Couples - 05/02/2020 Confirmed reviews ALL

Lovely accommodation with good food

Dear Greg, Thank you! We very much appreciate your comments regarding your s. at the Novotel Barossa Valley Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3…

Peaceful retreat with beautiful views

Customer review rating 4.4/5

Lynn G. Couples - 04/02/2020 Confirmed reviews ALL

Had a peaceful and relaxing stay with wonderful views of green vines and the hills beyond. Our room was very well appointed and clean as always. There was a good range of selections of breakfast though we note not as good as it used to be in days gone by. Staff were very helpful and courteous.

Dear Lynn, Thank you for taking the time to complete our questionnaire during your recent visit to Novotel Barossa Valley Resort. As a company we greatly value both the positive and negative feedback which we receive from our guests as we constantly strive to maintain a consistently high standard of service. Thank you again for sharing your experience and we hope to welcome you back one day soon. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3…

Expensive for what you get

Customer review rating 4.4/5

Baronessvont Couples - 04/02/2020 Confirmed reviews ALL

We used to love going to Novotel but not anymore. Bed was soft, room was noisy in that we could hear what the people above us were up to- glad they were enjoying themselves!!! breakfast was expensive, so we didn't even stay for it. Rooms didn't even supply bottled water - disgusting really.

Dear Beverley, Thank you for taking the time to tell us about your experience at the Novotel Barossa Valley Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest therefore your feedback is very important to us. Our Sleepmaker Novotel brand standard beds are all brand new so I am sorry these were not to your liking. Our breakfast price is in line with the Novotel brand and offering of $32 per person and we extend a reduced price of $25 per person if purchased at the time of arrival. To assist in protecting the environment and per our 'Planet 21' guidelines, AccorHotels (across all brands) is removing all plastic from our rooms over the next couple of years so to start with this process we are removing bottled water from rooms (and food & beverage department eg plastic straws), particularly as the water from the taps in Adelaide/ SA is suitable to drink (the little bottles of shampoo//conditioner etc in the bathrooms will also be removed eventually). The $1 is a pre-authorization (industry standard - other hotels charge a lot more - usually $100+) and is held until departure where the bank is advised to release the amount. Australian banks typically release the fee within 5-7 working days. If this has still not occurred please let us know which bank you are with and we can follow up with them. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natalie Bussenschutt I General Manager I Novotel Barossa Valley Resort I Golf Links Road I Barossa Valley SA 5352 | ( +61 (0) 8 … |) | * h3… I novotel.com l accorhotels.com l
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