Novotel Barossa Valley Resort Hotel 4 stars

Rooms are well appointed, comfortable and spacious. Grounds and facilities are well maintained and overall all areas are clean. Food and beverage provides good range of choices.

Check in was smooth, the lady they checked us in was good fun ( sorry didn't get her name), rooms were nice enough, breakfast was a bit of a let down, I think maybe not enough staff on to deal with the amount of people, we were left with our dirty plates on the table, eventually we had to ask for some space to be made so we could continue to enjoy our breakfast, overall we had a nice time.

Thank you for your service. Especially the staffs at breakfast, they were very friendly and good to see their smiles towards to the customers in the morning. Too many millipedes outside. Way too many! I found 4 in the bathroom as well. Requires a pest control service. Thank you.

All was great - however, we were nearly charged for a ~$300 dinner that we did not eat, luckily we spotted the mistake...

Staff were very friendly and room was fantastic

Excellent venue, friendly and helpful staff, dinner and breakfast at restaurant were both very enjoyable experiences, also enjoyed the wine tasting.

Great stay and met all expectations. Very happy.

The rooms were full of moths. The shower wasn’t cleaned and had what looked like pubic hairs on the floor. The screen door was off its hinge and we had to fix it to sit on the balcony. The front door had no door seals so bugs were able to come in easily and on a windy night it was nosy hearing the wind come through the door. The restaurant was clearly understaffed. They staff were friendly and did their best. The restaurant wasn’t fully booked yet all the cocktail glasses were used so my cocktail came in a tiny odd glass. Two of the dessert items were sold out and I wish I knew before I ordered. Breakfast was extremely average, I was expecting to order my own and it’s a shame as this isn’t advertised otherwise we would have gone elsewhere for breakfast. Breakfast was heavily understaffed at 10am and we sat at a dirty table as no tables were Roy and had to ask two staff member to clear our table. The grounds could do with a pressure spray to get rid of all the built up bird poo on the walkways. Overall I think your hotel has potential but it’s really lacking in a lot of areas. We wouldn’t come back as it’s not good value for money.

very congested carpark .small carparks for the area of land that could have been used to make them. Narrow single beds uncomfortable pillows.Mother and daughter so we wanted 2 queen beds but not available.There would be room without the sofa . View good .Dinner great

Everyone was great, everything was great!

It was good, Rooms were nice. The fan in the bathroom was loud. Breakfast was nice, Was kind of expecting more, but with COVID that has probably limited the offering that can be offered.

Excellent from when you walk into reception to the room then the restaurant. Sarah and the team certainly look after you. Dianne, Sam and the team at breakfast are always there to look after you. Rageet the restaurant manager is very knowledgeable having traveled the world and working in the industry and doesn’t forget your name explains the menu with a professional manner. My wife tripped and hurt her knee we went to reception and Megan looked after her getting an ice pack and asked the next night how is your knee.

We had a lovely stay, The staff Very Accommodating it was very relaxing & was made to feel very welcome, with friendly staff. Will be revisiting soon, even though I live only 40 minutes from the Barossa Valley! Keep up the good service!

We stayed 1 night at a cost of $249. The restaurant menu had no prices, when asked was told everything was $41except the Ossobuco which was $45. On top of this, if we wanted veges or anything else it was another $12 each, which makes the price of a meal very expensive. The room was a king room that didn't even have complementary water. The coffee was Nescafe in sachets. I would have though at least pod coffee given this is supposed to be high end accommodation site. The toilet ran all night, so much for maintenance. And only 1 tissue in the tissue box. So much for house keeping.

We stayed for a few restful and peaceful days in this lovely resort. The views were spectacular. The staff were welcoming and thoughtful. Our room was so clean. We dined in the restaurant and the food was delicious. We are certainly looking forward to a return visit. Highly recommended.