Apesar do hotel estar reabrindo, sua equipe está de parabéns. Muito prestativos, atenciosos, e simpáticos.

Hotel limpo, bem centralizado ao lado do shopping center norte 2 minutos andando. Tudo perfeito

O hotel acabou e ser reformado e acabou de reabrir, porém ainda não está finalizado. O quarto claramente faltava mobilia e o banheiro estava com vazamento e ficou inundado. Academia e áreas de lazer tb não estavam funcionando. Só salvou o fato de ser próximo do expocenter norte e a cordialidade do Josima no café da manhã.

No internet for 2 days, no help from reception desk, my room key was not working every time i was arriving to my room and i had to go to reception again. They charged me 1 more day even after I changed my reservation 1 month in advance!!

Normally Novotel network provides quite nice service. There is always an exception. My stay there was not good one . No welcome smile at all at the time of check-in . No happy face employees . Surprising !! I am premium status holder from hotel membership , but no recognition . I was disappointed , and try not to return there again. There are many hotels available there.

This was the sixth or seventh time @Novotel Center Norte. As always a very good choice, the rooms have everything you need as a business traveler, nice breakfast with a lot of variety and near by a big shopping center. As well the international Airport is pretty close to the hotel.

Novotel São Paulo Center Norte is an excellent hotel for closed events, far from the best attractions, making traveling difficult and with a very bad neighborhood. A lot of travel time is spent to theaters, airports and restaurants in the city.

Easy acess to Shopping (quite near). Easy acess to downtown. Near of main Highways and Avenues. Gym and swinpool services in high quality. Near to International Airport of Guarulhos and Congonhas also.

I was satisfied with the stay. Great service in general. the restaurant was closed and the hotel habilitated some meeting rooms to accommodate breakfast and dinner. The sushi restaurant should've have longer operating hours to provide additional dining options.

I didn't expect such excellence in hospitality for that price! Best breakfast and cappuccino (in the bar), people are great! The room was big enough for 2 adults and 2 kids. One king size bed and 2 single beds.

Met my needs. Showers could have more water pressure, ideal location for those attending expos at Center Norte or Anhembi. Rooms are big and quiet. Walking distance from Shopping Mall with good variety of shops and food court.

The hotel is OK and convenient, nice restaurant. My only complaint is when checked-in it was 10:00AM, after a long flight, the clerk at check-in told that I need to wait until the room were ready because there were not rooms. I totally understood because the standard check in is by 3:00. But my surprise was while I was waiting a lot of people were coming in and getting rooms. I waited almost 2 hours until I decided to approach the Check in and complained about it why others people were getting and I didn't, immediately the new clerk assigned a room. I think it is not fair the treatment because the rule is for anybody unless I wrong.

Very good and confortable rooms! Excellent breakfast and services. Shopping mall just beside the hotel, where you can find restaurants, shops and some entertainment for those who are in business travel and needs pratical things.

All very well !! Excellent location for the Convention Center. It has a free shuttle every hour leads to Shopping and Convention Center. Very good service and friendliness at the reception as in the restaurant service. Recommended.

Excellent hotel, clean room, excellent service, very good breakfast. recommend. Hotel well located, easy to reach. The only problem is the check-in and check-out it takes a lot and usually have long queue.