Le Medina Essaouira Thalassa Sea & Spa MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 919 reviews

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Avenue Mohamed V, 44000 Essaouira, Morocco

Description

Hotel extras

  • Two minutes from the UNESCO World Heritage-listed medina

  • Partner of the city's major arts festivals

  • A Memorable Moment where you can discover Medina's rich heritage

  • A private golden sandy beach

  • A mixed thalassotherapy and spa institute

Our accommodation(s)

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Hotel location

Le Medina Essaouira Thalassa Sea & Spa MGallery

Avenue Mohamed V
44000 Essaouira
Morocco

GPS:31.508509, -9.765902

Telephone
Fax +212 5244-79080

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  919 reviews

TripAdvisor Rating  4.5/5  2,731 reviews

Certificate of excellence 2024

Make sure you have a room which gets the sun especially in October

TripAdvisor rating 4.0/5

AEPat Couples - TripAdvisor review

Our room was cold unfortunately in October the sun did not reach our patio so we found the room cold. We ate one our evening meals across the road in their restaurant and the service was very slow in fact due to the mix up with our main course we only received our starter and desert No one from management came and apologised. The next night we ate buffet style in the main hotel restaurant with fresh barbecued sardines which was lovely. What a difference. Breakfast was self service.

A Fine Hotel

Customer review rating 5.0/5

S S. Couples - Confirmed reviews ALL

Great location, attentive staff, super comfortable bed and attractive swimming pool and lounge area. Had a very comfortable stay here.

Dear Mrs Sarah, Thank you for your wonderful feedback. We are delighted you enjoyed our location, staff, and amenities. We look forward to welcoming you back for another comfortable stay. Sincerely, Loubna BOUBRIK / Room Division Manager Avenue Mohamed V 40 000 Essaouira – Maroc Tel. +212 524 47 90 09 lo… https://all.accor.com/hotel/2967/index.fr.shtml mgallery.com – all.accor.com - instagram.com/mgalleryhotels

Great location and stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Relaxing

Dear Mr F., Thank you for your kind words. We are glad you had a relaxing stay and enjoyed the location. Looking forward to welcoming you back . Sincerely, Loubna BOUBRIK / Room Division Manager Avenue Mohamed V 40 000 Essaouira – Maroc Tel. +212 524 47 90 09 lo… https://all.accor.com/hotel/2967/index.fr.shtml mgallery.com – all.accor.com - instagram.com/mgalleryhotels

Great location with little unexpected touches

Customer review rating 3.5/5

Si Couples - Confirmed reviews ALL

We love Essaouira and this hotel made the stay more pleasant given it's location. The hotel does have everything you need and the service is excellent, however it is a little rough around the edges in places and showing it's age. The food and drinks are expensive as well. That being said we would stay in a sea view room here again definitely and would suggest you try this hotel.

Dear Mr S., Thank you for your kind words and valuable feedback. We are thrilled to hear that you enjoyed the location and service. We appreciate your comments on areas for improvement and will look into them. We would be delighted to welcome you back for another sea-view stay in Essaouira Sincerely, Loubna BOUBRIK / Room Division Manager Avenue Mohamed V 40 000 Essaouira – Maroc Tel. +212 524 47 90 09 lo… https://all.accor.com/hotel/2967/index.fr.shtml mgallery.com – all.accor.com - instagram.com/mgalleryhotels

Wonderful staff

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Staff were exceptionally helpful and made the stay a true pleasure. Nothing was too much trouble. The hotel has extremely high cleaning standards with much effort made by staff. The downside is maintenance, and this is something that requires investment, which is no fault at all on the part of staff. Wooden doors to balconies are begging to be painted, the shower tap fell out of the wall during use, bathroom fixings all need replacing and water stands on the floor after showering. Sunbeds need cleaning, floor tiles throughout the hotel need regrouting and some need repairing. Outside steps are dangerous for those with poor eyesight - they need coloured strips on the edge as the colour just blends in. This should be done throughout. What a shame funds are not being provided to maintain this lovely hotel. Until that happens the reviews about these issues will continue. Would I go back? Undoubtedly. But I'd be faster to check the bathroom abd request a room change. By the time we realised the issues, we'd settled in and didn't want the negativity of bringing up the issue/moving on our first evening as we had a long journey and were tired. So we lived with it for 7 days. Most people wouldn't do that. It is disappointing that prebooking and prepaying through ACCOR gets you a bathroom as bad as this. Pretty sure some of the other rooms were better.

Dear Mrs Elaine, Thank you for your thoughtful and detailed feedback. We are thrilled to hear that our team made your stay enjoyable and that you appreciated our high cleaning standards. We apologize for the maintenance issues you experienced, and we genuinely value your suggestions to enhance safety and comfort throughout the hotel. Rest assured, we are actively working to address these areas for future improvements. We hope to welcome you back soon and provide a seamless experience from check-in to check-out. Sincerely Loubna BOUBRIK / Room Division Manager Avenue Mohamed V 40 000 Essaouira – Maroc Tel. +212 524 47 90 09 lo… https://all.accor.com/hotel/2967/index.fr.shtml mgallery.com – all.accor.com - instagram.com/mgalleryhotels

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Other web-users rate our hotel

  • 601 reviews 9.8/10 Location
  • 615 reviews 7.4/10 Room
  • 1,014 reviews 9.1/10 Service
  • 13 reviews 7.6/10 WiFi
  • 408 reviews 8.7/10 Breakfast
  • 315 reviews 7.7/10 Pool
  • 314 reviews 7.8/10 Comfort
  • 289 reviews 9.1/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.