Hôtel Mercure Rabat Sheherazade 3 stars

Customer review rating (ALL Rating) 4.1/5 549 reviews

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Hôtel Mercure Rabat Sheherazade - Image 1
Hôtel Mercure Rabat Sheherazade - Image 2
Hôtel Mercure Rabat Sheherazade - Image 3
Hôtel Mercure Rabat Sheherazade - Image 4
21 Rue de Tunis, Quartier Hassan, 10000 RABAT, Morocco

Description

Hotel extras

  • Absolute comfort

  • Strategic location

  • Close to the main historical sites of the city.

  • Free WiFi

  • A meeting room, a restaurant and a bar.

Our accommodation(s)

Hotel location

Hôtel Mercure Rabat Sheherazade

21 Rue de Tunis, Quartier Hassan
10000 RABAT
Morocco

GPS:34.019245, -6.82281

Telephone
Fax +212 5377-24527

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

KANGOUROU GRILL

Enjoy our restaurant's varied menu, which combines Moroccan and international specialties, in warm and lively surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  549 reviews

TripAdvisor Rating  3.5/5  585 reviews

well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Standard experience in this Hotel. No improvements in any point. positive point is the choice of the room (position, related to the stage of the room and distance to the lift), it was take in account

Dear Almeida A., In Mercure we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasna Bouallouchi Mercure Rabat

Well located

Customer review rating 4.0/5

Hussein I. Business - Confirmed reviews ALL

The hotel location is near many good attractions

Dear Hussien H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hasna Bouallouchi Hôtel Mercure

Needs investment

Customer review rating 2.0/5

Sgr Business - Confirmed reviews ALL

Stayed for 10 nights. Well located hotel. Needs a big refresh - drab furnishings and carpets, soft chairs in room and restaurant soiled and dirty in cracks, pervasive smell of cigarette smoke in bedroom and restaurant, bathroom needs updating. Restaurant offers little variety which matters more on longer stays. Portions are generous. Staff are friendly.

Dear Simon R., Although we sincerely regret reading that your stay at our Mercure hotel fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. And it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Hasna Bouallouchi Mercure Rabat

Run down hotel

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Poor maintenance

Dear James P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rabat Sheherazade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasna Bouallouchi Mercure Rabat

Perfect stay

Customer review rating 5.0/5

Abdullah A. Solo - Confirmed reviews ALL

Everything was great

Dear Abdullah A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 138 reviews 9.3/10 Location
  • 272 reviews 5.6/10 Room
  • 369 reviews 9.3/10 Service
  • 8 reviews 9.6/10 WiFi
  • 142 reviews 5.4/10 Comfort
  • 132 reviews 8.4/10 Breakfast
  • 94 reviews 4.8/10 Cleanliness
  • 89 reviews 5.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.