Hotel Le Royal Lyon-MGallery bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.781 ulasan

Hotel Le Royal Lyon-MGallery - Image 1
Hotel Le Royal Lyon-MGallery - Image 2
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Deskripsi

Keistimewaan hotel

  • La Maison Lyonnaise par Excellence

  • Cuisine prepared by Institut LYFE chefs

  • Ideally located in Place Bellecour.

  • The number one hotel in the city of Lyons since 1912.

  • Clés d'Or concierges.

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Lokasi hotel

Hotel Le Royal Lyon-MGallery

20 Place Bellecour
69002 LYON
France

GPS:45.756364, 4.833253

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

L INSTITUT RESTAURANT

The restaurant "l'Institut" offers contemporary, friendly and tasty cuisine guided by local products. Open Monday to Friday from 12:00 to 13:00 and from 19:30 to 21:00.

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Peringkat ALL  4.6/5  1.781 ulasan

Peringkat TripAdvisor  4.0/5  1.913 ulasan

Sertifikat keunggulan 2023

Overall very good

Catatan Tripadvisor 4.0/5

FarAway787909 Ulasan TripAdvisor tersertifikasi

I give this hotel this rating because of the hotel employee who checked me out of my room this morning. When I reserved this room, it said breakfast was included. When I checked into the hotel the woman who checked me in confirmed that breakfast was included and gave me the hours and location of the dining room. Then as I’m checking out this morning the woman says the breakfast wasn’t included. I wasn’t super calm about it because that’s just frustrating as hell. But in the end she fixed the problem and all is well. I will say the food at this hotel is good as is the vibe. The beds and linens are wonderful as well. I’d stay here again but they need to get their information straight.

Incompetent, poorly managed some rude staff.

Catatan Tripadvisor 3.0/5

Flying_Kangaroo1 Solo travel - Ulasan TripAdvisor tersertifikasi

Boutique French charm in terms of style, decor and ambience. The good: -breakfast -location -some staff The bad: - rude incompetent staff who don’t know how use All points to pay for part of bill and checkout, can’t speak English and very simple( male night staff early morning 19th August. -rude female front desk staff during the day shift 18th August. -shower piping burst -pillows requested on making reservation months prior not supplied for two days of a 4 night stay. They were even acknowledged at check-in as being supplied! -in room telephone not working( safety hazard in case of an in room emergency) -in room dining menu unavailable -manager not making any effort to reach out to a platinum All member. An expensive excersise

Look elsewhere

Catatan Tripadvisor 1.0/5

julie g Solo travel - Ulasan TripAdvisor tersertifikasi

This hotel is not a 4* hotel. The shampoo/ soap containers on the shower wall were not there just the plastic holders, the bed very uncomfortable, the room ( I had a suite) was very uninviting. It looked rundown vs charming. I wore my socks to bed. Additionally, I tried to change my reservation at check in at 1 am, but was told I had to do it in the morning with the day reception, which was fine. However, the morning clerks said, due to my arrival after midnight they would charge me for the second night. They were technically within their rights to do that, however, that wasn’t what I would have expected from a 4* hotel. Had I arrived by midnight it would have been doable. All in all, I was disappointed in a 600E suite.

3 stars not 5

Catatan Tripadvisor 3.0/5

agmagic Keluarga - Ulasan TripAdvisor tersertifikasi

Hotel is situated in the heart of Lyon, within the walking distance to all major attractions. Very close to many good restaurants, shops, tourist information and transport. Extremely good breakfast. Fast wi-fi. The staff is friendly but also cold and neutral. The problem of this hotel is that it is very old and is in very bad condition. For a 5 star hotel: - I was not able to easily close the window it was so old, - the armchair, well, it was so old it was only to be thrown away, also dirty (I suppose after so many years in use), - there was no hot water in the shower!!!! Maybe 3 starts, but definitely it is not a 5 stat hotel worth its price!

Lovely Hotel Le Royal Lyon - Great staff, excellent stay

Catatan Tripadvisor 5.0/5

Tastymenu Ulasan TripAdvisor tersertifikasi

It's a lovely hotel, perfectly located across from the heart of the Lyon square, adjacent to a large Metro stop and the post office (which came in very handy when I mailed a box back to the U.S.). A five-star rated hotel, the staff, along with the French ambience appointed rooms and hotel space, it was a delight to spend five lovely and relaxing nights at this hotel. The restaurant where breakfast is served offers a lovely French decor and various delicious cheeses, delicate meats and lovely homemade croissants and breads. Along with various beverages, espresso, you can also order ready made eggs of your choice, etc. Because the hotel is a school for cooking and teaching, you would never know that some of the staff are training. They are all welcoming, efficient and highly enthusiastic to ensure the guests receive excellent service with every interaction. My only recommendation would be to upgrade some of the beds (my mattress was too soft). Had I been there with my husband, we would have sunk to the middle. I was there with a Zingerman's Food and Wine Tour. Others in our group complained of soft mattresses. However, the room was excellent with a separate shower and tub. *As a recommendation to fellow travelers, take a night light that you can plug into an European adaptor. I will return to Lyon and definitely stay at the Hotel Le Royal Lyon.

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  • 579 ulasan 9.8/10 Lokasi
  • 928 ulasan 6.6/10 Kamar
  • 1.102 ulasan 9/10 Pelayanan
  • 454 ulasan 8.8/10 Sarapan
  • 413 ulasan 7.6/10 Kenyamanan
  • 154 ulasan 5.9/10 Kebersihan

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