Hotel Le Royal Lyon-MGallery bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.819 ulasan

Keistimewaan hotel

  • La Maison Lyonnaise par Excellence

  • Exciting flavors

  • Ideally located in Place Bellecour.

  • The number one hotel in the city of Lyons since 1912.

  • Clés d'Or concierges.

Hotel yang disetujui ALLSAFE

Akomodasi kami

Feel at home here, in a place for travelers looking to experience the French art de vivre, discreet elegance and naturally generous service. 72 rooms, including 10 suites, combining tradition and modernity, where Pierre Frey Toile de Jouy wallpaper and signature Ralph Lauren fabrics welcome you.

Lokasi hotel

Hotel Le Royal Lyon-MGallery

20 Place Bellecour
69002 LYON

GPS:45.756364, 4.833253

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Di dekat properti
  • Car park

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  1.819 ulasan

Peringkat TripAdvisor  4.0/5  1.871 ulasan

Sertifikat keunggulan 2022

Awesome little hotel and very central

Catatan Tripadvisor 5.0/5

218lyndar Keluarga - Ulasan TripAdvisor tersertifikasi

What a cute hotel! The service was impeccable and the staff treated us like we were VIP. Would not hesitate to go back. As some say, it is in need of an update, which I agree, but that does add to the charm. Our room was on the 5th floor over looking the Ferris wheel. What a great view! The location is so central you can walk everywhere. I would like to give a shout-out to Habib, the concierge. Thank you to you and your team for the very personal service.

Perfectly situated and Classy Boutique Hôtel

Catatan Tripadvisor 5.0/5

Elise M Keluarga - Ulasan TripAdvisor tersertifikasi

What a wonderful hotel. You can’t beat the fantastic location- walk everywhere! The concierge was a great and professional help, as was everyone at the hotel. We were 3 generations meeting up for the weekend, and the hotel was wonderful to the children also. Rooms are beautiful, blue and white toile, comfortable bed, luxe bedding, vintage black and white photographs. Rooms facing the historic square have lovely views. I would definitely stay here again.

Dear Elise, We try to offer our customers to live a special moment with an experience. We are happy to have been able to contribute to the success of your family stay. We will be happy to welcome you again. Best regards. Barbara Carbonnel Sales Manager.

It's fine. Central location, but choose the Intercontinental if the price gap is manageable

Catatan Tripadvisor 3.0/5

Rajbir S Ulasan TripAdvisor tersertifikasi

This hotel is located centrally, within walking distance to all tourist attractions. The rooms are in dire need of a renovation. The staff was hit or miss on friendliness and usefulness, more often standing around talking to one another than engaging with guests. As it claims to be 5 star, stay at the nearby Intercontinental if you really want 5 star polish. This just checks the boxes on amenities, but otherwise was not a noteworthy stay.

Dear Customer, Thank you for taking your time to share your opinion and your feelings about your stay. We are sorry to read your disappointment and to see that you recommend the Intercontinental hotel. We renew our most sincere apologies for not having been able to live up to the task in terms of services and quality of service. We would have liked to regain your trust. I remain at your disposal. Best Regards. Barbara Carbonnel Sales Manager.

Phenomenal stay all around. One of the best hotels I have stayed at.

Catatan Tripadvisor 5.0/5

Helen720 Solo travel - Ulasan TripAdvisor tersertifikasi

From beginning to end, the experience was phenomenal. Service was excellent, friendly, expedient, extremely respectful. The room was one of the nicest rooms that I've stayed in. I stayed in the superior room. I appreciated the fresh Evian and bubbly water that was free in the room. The bed/sheets were soft and comfy. The room was very well soundproofed. I felt very safe. Only feedback, is that one time, the 2 concierge's (appeared to be trainees) weren't friendly or aloof, but that's just 2 out of 30 amazing employees that I probably encountered. I called the front desk and reception multiple times and they always picked up promptly. Loved the robes and the slippers. Great quality toiletries. Loved the little candies at the front desk, the nice umbrellas, the adorable dog decorations. I miss it! The room was warm and cozy and location was perfect. I never needed to take the metro. When I arrived very late at night the front desk reception had a staff member obtain me some water. Love it!

Dear Customer, Many thanks for this wonderful feedback. We couldn't ask for more. Your satisfaction is our greatest reward. We are sorry for the service at the concierge level. We still have to improve. See you soon, we hope. Best regards. Barbara Carbonnel Sales Manager.

Decent alternative to the Intercontinental

Catatan Tripadvisor 4.0/5

Jcsvet Keluarga - Ulasan TripAdvisor tersertifikasi

The value proposition is very decent and at a price tag lower than the international for pretty much the same location, it is a decent alternative. Admittedly though, the hotel would need a complete refurbishment to live up even more to expectations. Pros: - great location - decent size room - decent breakfast - valet parking - good value Cons: - need a deep refurbishment

Dear Customer, Thank you for this review. We are happy to read all the positives. We are sorry for this impression of lack of renovation. Rest assured that we have a maintenance program to allow us to offer you the best quality of benefits and services. See you soon, we hope. Best regards. Barbara Carbonnel Sales Manager.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 525 ulasan 9.5/10 Lokasi
  • 794 ulasan 6.4/10 Kamar
  • 1.076 ulasan 9.2/10 Pelayanan
  • 415 ulasan 9/10 Sarapan
  • 390 ulasan 7.5/10 Kenyamanan
  • 331 ulasan 7.9/10 Suasana
  • 177 ulasan 8/10 Fasilitas
  • 127 ulasan 5.4/10 Kebersihan

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