Sofitel Lyon Bellecour bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 2.776 ulasan

Jaminan Harga
Terbaik
Sofitel Lyon Bellecour - Image 1
Sofitel Lyon Bellecour - Image 2
Sofitel Lyon Bellecour - Image 3
Sofitel Lyon Bellecour - Image 4
20, quai Gailleton, 69002 LYON, France

Deskripsi

Keistimewaan hotel

  • Gastronomic restaurant: Les 3 Dômes, a panoramic view and local products

  • Panoramic buffet breakfast

  • Clés d'Or concierge at your service

  • Biologique Recherche treatments and Deep Nature massages

  • In the downtown area in Lyon's Presqu'île district

Akomodasi kami

Lokasi hotel

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
France

GPS:45.754188, 4.834351

Telepon
Fax +33 4 72 41 20 01

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

LES 3 DOMES

We are delighted to welcome you to Les 3 Dômes!

Pesan

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  2.776 ulasan

Peringkat TripAdvisor  4.0/5  2.717 ulasan

Freezing Lobby and Lobby Bar

Catatan Tripadvisor 3.0/5

Nina L Ulasan TripAdvisor tersertifikasi

Nice staff and lovely rooms. The breakfast room is gorgeous, although gets crowded at peak hours. The lobby and lobby bar however are VERY VERY cold, making it impossible to spend any time there. We were so disappointed in comparison to other Sofitels. We went as a group of a couple of rooms, and there was no place to sit together and relax; we would have hoped to spend time in the lobby or the lobby bar.

Dear Nina L, Thank you for sharing your comments about your recent stay with us. We are delighted to hear that you enjoyed our attentive staff, lovely rooms and breakfast. However, we sincerely regret that the temperature in the lobby and lobby bar did not meet your expectations, and we are truly sorry this affected your experience. Please be assured that your comments have been taken into account and shared with our teams in order to improve the experience and comfort of our guests. We sincerely hope to have the opportunity to welcome you back for a more enjoyable stay. Yours sincerely Claire Quality Manager

A solid, business friendly hotel overlooking the river

Catatan Tripadvisor 3.0/5

Phil P Bisnis - Ulasan TripAdvisor tersertifikasi

Great location and friendly staff. The room was a bit tired and worn with basic amenities. There is an open shower in the bathroom with just a curtain which was a bit odd. Fantastic restaurant on the 8th floor with an amazing view. Definitely get the breakfast buffet which was amazing.

Dear guest, thank you for your comments on your stay at the Sofitel Lyon Bellecour. We really appreciate your compliments about the central location, our friendly staff, the restaurant and the gourmet breakfast. We are delighted that you had a pleasant time with us. However, we are sorry to hear that your room did not completely meet your expectations. We look forward to welcoming you back for a fully satisfactory experience. Best regards, Claire, Quality Manager

An experience to remember

Catatan Tripadvisor 5.0/5

isobelgibson780 Ulasan TripAdvisor tersertifikasi

We are having a wonderful stay at the Sofitel. Room very comfortable. Staff exceptionally friendly and helpful. In particular I would recommend the restaurant. Magnificent views matching the delightful food. The staff have been superb. Abel, Lou, Nicelas and Gregory have gone to great lengths to ensure that two elderly Scots have a vacation to remember. Along with the wonderful kitchen staff they have provided delicious meals and drinks, delivered with clear explanations and humour. A superb experience all round.

AVOID - this is a fake five star hotel

Catatan Tripadvisor 3.0/5

hughd402 Ulasan TripAdvisor tersertifikasi

Past experience of Sofitel worldwide and the 5 star rating in Lyon flatters to deceive. This is 1970’s concrete nightmare and seemingly not much was updated. We arrived on a Sunday evening expecting at least a nice bar brasserie for a drink or snack Instead a nightmare entrance to an old car park; a dingy corridor and a hardly updated lobby Check in person was excellent but room dingy 1970’s with a stingy mine bar. One free drink as we are both Accor members but nowhere to sit except a cold deserted lobby. Both bar and restaurant closed. The only option being room service we tried to order bread cheese and wine to be told that the hotel had no cheese - really? In a city the size of Lyon where Accor has so many hotels including three 5 star hotels. The suggestion from room service was only pasta - which was a no for us Overall this hotel diminishes the brand and is one to AVOID like the plague

Dear Guest, Thank you for taking the time to share your impressions of your stay through your online comments. We are sorry to learn that our hotel and certain aspects of your experience did not meet your expectations. We regret that you did not share your disappointment with us at the time of your visit, as we would have sincerely hoped to have the opportunity to meet with you to discuss your experience. Our teams are always available to assist you and are attentive to our guests' needs. Your feedback is very important to us and we would like to express our sincere apologies for any shortcomings encountered during your stay. Should you consider giving us a second chance, we would be delighted to welcome you for a memorable stay. Yours sincerely, Claire Quality Manager

Excellent hotel - lovely staff

Catatan Tripadvisor 5.0/5

David L Couples - Ulasan TripAdvisor tersertifikasi

This is an excellent hotel and a firm favourite of ours when visiting Lyon. The hotel is in a great location and is easily accessible. There are also electric chargers at the side of the hotel if you happen to have an electric car. The bar on the 8th floor offer amazing views over the city. The staff are really welcoming and friendly and always offer a really high level of service. I really recommend this hotel to anyone staying in Lyon.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 664 ulasan 9.5/10 Lokasi
  • 1.397 ulasan 6.5/10 Kamar
  • 1.621 ulasan 9.2/10 Pelayanan
  • 11 ulasan 3.1/10 Internet
  • 580 ulasan 4.3/10 Suasana
  • 503 ulasan 8/10 Makanan
  • 434 ulasan 8.6/10 Sarapan
  • 324 ulasan 4.8/10 Fasilitas

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Lyon

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.