Sofitel Lyon Bellecour bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 2.695 ulasan

Jaminan Harga
Terbaik
Sofitel Lyon Bellecour - Image 1
Sofitel Lyon Bellecour - Image 2
Sofitel Lyon Bellecour - Image 3
Sofitel Lyon Bellecour - Image 4
20, quai Gailleton, 69002 LYON, France

Deskripsi

Keistimewaan hotel

  • Gastronomic restaurant: Les 3 Dômes, a panoramic view and local products

  • Panoramic buffet breakfast

  • Clés d'Or concierge at your service

  • Biologique Recherche treatments and Deep Nature massages

  • In the downtown area in Lyon's Presqu'île district

Akomodasi kami

Lokasi hotel

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
France

GPS:45.754188, 4.834351

Telepon
Fax +33 4 72 41 20 01

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

LES 3 DOMES

We are delighted to welcome you to Les 3 Dômes!

Pesan

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  2.695 ulasan

Peringkat TripAdvisor  4.0/5  2.709 ulasan

A solid, business friendly hotel overlooking the river

Catatan Tripadvisor 3.0/5

Phil P Bisnis - Ulasan TripAdvisor tersertifikasi

Great location and friendly staff. The room was a bit tired and worn with basic amenities. There is an open shower in the bathroom with just a curtain which was a bit odd. Fantastic restaurant on the 8th floor with an amazing view. Definitely get the breakfast buffet which was amazing.

Dear guest, thank you for your comments on your stay at the Sofitel Lyon Bellecour. We really appreciate your compliments about the central location, our friendly staff, the restaurant and the gourmet breakfast. We are delighted that you had a pleasant time with us. However, we are sorry to hear that your room did not completely meet your expectations. We look forward to welcoming you back for a fully satisfactory experience. Best regards, Claire, Quality Manager

An experience to remember

Catatan Tripadvisor 5.0/5

isobelgibson780 Ulasan TripAdvisor tersertifikasi

We are having a wonderful stay at the Sofitel. Room very comfortable. Staff exceptionally friendly and helpful. In particular I would recommend the restaurant. Magnificent views matching the delightful food. The staff have been superb. Abel, Lou, Nicelas and Gregory have gone to great lengths to ensure that two elderly Scots have a vacation to remember. Along with the wonderful kitchen staff they have provided delicious meals and drinks, delivered with clear explanations and humour. A superb experience all round.

AVOID - this is a fake five star hotel

Catatan Tripadvisor 3.0/5

hughd402 Ulasan TripAdvisor tersertifikasi

Past experience of Sofitel worldwide and the 5 star rating in Lyon flatters to deceive. This is 1970’s concrete nightmare and seemingly not much was updated. We arrived on a Sunday evening expecting at least a nice bar brasserie for a drink or snack Instead a nightmare entrance to an old car park; a dingy corridor and a hardly updated lobby Check in person was excellent but room dingy 1970’s with a stingy mine bar. One free drink as we are both Accor members but nowhere to sit except a cold deserted lobby. Both bar and restaurant closed. The only option being room service we tried to order bread cheese and wine to be told that the hotel had no cheese - really? In a city the size of Lyon where Accor has so many hotels including three 5 star hotels. The suggestion from room service was only pasta - which was a no for us Overall this hotel diminishes the brand and is one to AVOID like the plague

Dear Guest, Thank you for taking the time to share your impressions of your stay through your online comments. We are sorry to learn that our hotel and certain aspects of your experience did not meet your expectations. We regret that you did not share your disappointment with us at the time of your visit, as we would have sincerely hoped to have the opportunity to meet with you to discuss your experience. Our teams are always available to assist you and are attentive to our guests' needs. Your feedback is very important to us and we would like to express our sincere apologies for any shortcomings encountered during your stay. Should you consider giving us a second chance, we would be delighted to welcome you for a memorable stay. Yours sincerely, Claire Quality Manager

Excellent hotel - lovely staff

Catatan Tripadvisor 5.0/5

David L Couples - Ulasan TripAdvisor tersertifikasi

This is an excellent hotel and a firm favourite of ours when visiting Lyon. The hotel is in a great location and is easily accessible. There are also electric chargers at the side of the hotel if you happen to have an electric car. The bar on the 8th floor offer amazing views over the city. The staff are really welcoming and friendly and always offer a really high level of service. I really recommend this hotel to anyone staying in Lyon.

An enjoyable stay

Catatan Tripadvisor 5.0/5

jwjlin Keluarga - Ulasan TripAdvisor tersertifikasi

Friendly and helpful reception, the rooms were immaculately clean and we also enjoyed the welcome drink as well. The hotel was quite centrally located and convenient. It was easy to walk to most places as well. Enjoyed the mini bar in the room as well which was complimentary.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 646 ulasan 9.5/10 Lokasi
  • 1.372 ulasan 6.4/10 Kamar
  • 1.567 ulasan 9.2/10 Pelayanan
  • 14 ulasan 5/10 Internet
  • 582 ulasan 4.2/10 Suasana
  • 478 ulasan 7.9/10 Makanan
  • 423 ulasan 8.7/10 Sarapan
  • 319 ulasan 4.5/10 Fasilitas

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