Hotel Mercure Lyon Centre Plaza République bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 964 ulasan

Keistimewaan hotel

  • Certified ALLSAFE by Bureau Veritas

  • Gourmet meals, breakfast to dinner: terrace, restaurant or in-room

  • Public underground and paid car park located 50 meters from the hotel

  • Charming location in the heart of Lyon

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Hotel yang disetujui ALLSAFE

Akomodasi kami

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

Lokasi hotel

Hotel Mercure Lyon Centre Plaza République

5 rue Stella
69002 LYON

GPS:45.760652, 4.836806

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Di dekat properti
  • Car park

Carrousel Bar

The Carrousel Bar by "M" welcomes groups of family, friends or colleagues in contemporary setting. We also offer a selection of snacks at the bar.

Ulasan tamu kami

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  964 ulasan

Peringkat TripAdvisor  4.0/5  687 ulasan

Very small room

Catatan Tripadvisor 2.0/5

yonimm Solo travel - Ulasan TripAdvisor tersertifikasi

Never been in such small room before. It's like room for kids. More than that,you can hear the elevator all night. I don't understand how hotel with 4 Star can ofer such room. The location is good,in the center of lyon,the breakfast not bad

Dear Customer, Thank you for taking the time to share your experience following your recent stay with us. We are sorry that the quality of our hotel did not meet your expectation. Regarding the size of the room, our hotel offers you several types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). We hope to have the opportunity to see you again in Mercure Plaza République.

Bad Management

Catatan Tripadvisor 1.0/5

NiHaoTom Couples - Ulasan TripAdvisor tersertifikasi

Elevator defect. Our room was at floor 7th. The Aircon was defect, too. The manager told me I should open the window! A old hotel with a bad Management. They gave us 10% price reduction for the first night due to the broken AC. I don’t know why had this bad Hotel in their catalog.

Dear M&Ms Wagner, Thank you for taking the time to write us on Booking, TripAdvisor and Google following your recent stay in Mercure Plaza République. I have read very carefully your comments and I apologize for your unfortunate experience. You warned us that your A/C as weak on your first night, and the technician came to fix it on the day after. The elevators were indeed down last weekend. Our receptionnists tried their best to help our guests by carrying their bags through the stairs. I really want to apologise for this inconvenience. A technician came Sunday non and the defective pice has been changed. The satisfaction of our guests is our top priority. I hope the gifts in our room at check in pleased you. I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope to have the opportunity to see you soon in Mercure Plaza République. Isabelle Serre, Front office Manager.

Very good hotel!

Catatan Tripadvisor 4.0/5

Filippos K Keluarga - Ulasan TripAdvisor tersertifikasi

We stayed in this hotel for two nights as part of our French road trip. We were greeted very warmly, and given a room upgrade. The room was quite spacious and pretty clean, even if the arrangement was not ideal, still it was a very nice room! Bathroom was very good, the only bit that should be noted was the very small window. It was not anything that disrupted our stay, but if someone is looking for a natural lit room, they may find rooms a bit dark. Front desk staff were very helpful and polite, they catered for any need we had and we had very good discussions with them. Breakfast was very nice, even though the selections were a bit limited. Still, all was delicious. This hotel is recommended!

A good experience

Catatan Tripadvisor 4.0/5

zouhouhou Friends getaway - Ulasan TripAdvisor tersertifikasi

Stayed for two three nights. Hotel located in a very good place, where everything is quite close. The room was clean, had the catle, some coffee and tea. The beds were quite hard, rooms a bit small, but we didn't had problem with that. The personal was nice too. All in all a nice experience.

Dear Madam, Thank you very much for taking the time to share your experience following your recent stay with us.Our location is indeed ideal, with the museums, restaurants, and all the sights we are proud to be partners with. It will be a great pleasure to welcome you back.

Such a pleasant experience!

Catatan Tripadvisor 5.0/5

melissarW3516EG Bisnis - Ulasan TripAdvisor tersertifikasi

The hotel itself was clean and comfortable, with all of the necessary accommodations. I found the front desk staff to be consistently available, pleasant and helpful. I would absolutely stay there again!

Dear Mrs Ruot, We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Centre plaza Republique, especially the ones regarding the quality of our staff, which is very important for us. See you soon in Mercure Plaza République !

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 530 ulasan 9.5/10 Lokasi
  • 620 ulasan 5.9/10 Kamar
  • 596 ulasan 9.3/10 Pelayanan
  • 5 ulasan 10/10 Internet
  • 374 ulasan 4.1/10 Kenyamanan
  • 290 ulasan 8.1/10 Sarapan
  • 173 ulasan 8.7/10 Kebersihan
  • 78 ulasan 5/10 Fasilitas

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