Description
Hotel extras
-
Good transport connections
-
Direct metro links to the exhibition center and stadium
-
Westenhellweg shopping area, Thier-Galerie mall and Christmas market within walking distance
-
Walking distance to the main train station
Our accommodation(s)
Page out of
Room
Standard Room with 1 double bed
- 3 pers. max
- 15 m² / 161 sq ft
- Bedding 1 x Double bed(s)
Room
Standard Room with 1 single bed
- 1 pers. max
- 15 m² / 161 sq ft
- Bedding 1 x Single bed(s)
Room
Superior Room with 2 single beds
- 2 pers. max
- 20 m² / 215 sq ft
- Bedding 26 x Twin bed(s)
Room
Privilege room with double bed
- 3 pers. max
- 23 m² / 247 sq ft
- Bedding 7 x Double bed(s) and 3 x King size bed(s)
Hotel location
Mercure Hotel Dortmund City
Kampstraße 35-37
44137 DORTMUND
Germany
GPS:51.515096, 7.463358
Access and transport
Page out of
HAUPTBAHNHOF DORTMUND
Railway station
Access: 300 m / 0.19 mi 3 min walk
Page out of
BOWLING AS
Entertainment centre
Access: 100 m / 0.06 mi
KUNST- & KULTURGESCHICHTE
Museums
Access: 500 m / 0.31 mi 3 min walk
KONZERTHAUS DORTMUND
Opera/symphony/concert hall
Access: 500 m / 0.31 mi 3 min walk
MUSEUM OSTWALL
Museums
Access: 1 km / 0.62 mi 10 min walk
CINESTAR
Cinema district
Access: 1.2 km / 0.75 mi 12 min walk
OPERNHAUS/THEATER
Opera/symphony/concert hall
Access: 1.5 km / 0.93 mi 12 min walk / 3 min drive
BORUSSEUM DORTMUND
Museums
Access: 3.5 km / 2.17 mi 8 min drive
MONDO MIO KINDERMUSEUM
Museums
Access: 4 km / 2.49 mi 10 min drive
WESTFALEN PARK
Tourist attraction
Access: 5 km / 3.11 mi 10 min drive
TIERPARK
Zoo
Access: 6 km / 3.75 mi 15 min drive
DORTMUND-WAMBEL
Racetrack
Access: 8 km / 5 mi 15 min drive
ZECHE ZOLLERN
Other attractions
Access: 11 km / 6.84 mi 25 min drive
SPIELCASINO HOHENSYBURG
Casino
Access: 15 km / 9.32 mi 20 min drive
ALPIN CENTER BOTTROP
Ski area
Access: 38 km / 23.61 mi 35 min drive
Page out of
WESTENHELLWEG
Shopping district
Access: 100 m / 0.06 mi
ALTER MARKT
Restaurant and cafe district
Access: 100 m / 0.06 mi
CENTRO OBERHAUSEN
Shopping centre/mall
Access: 38 km / 23.61 mi 35 min drive
Hotel services
Check-in from - Check out up to
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Car park
LOBBY BAR
Breakfast
Start your most important meal of the day with fresh products and coffee specialties from our healthy breakfast buffet. Our team is looking forward to seeing you, daily from 6:30 a.m. to 10:30 a.m. and on weekends even until 11:00 a.m.
Our guest reviews
Good location, but bad quality
Customer review rating 2.0/5
A B. Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to review your stay. We are pleased to hear that you appreciated our hotel's location, which indeed offers convenient proximity to many of Dortmund's attractions and transport links. Additionally, our commitment to sustainable development initiatives is an aspect of our operations we take great pride in. However, we regret to hear about the issues you encountered with the bathroom tiles and bathtub during your stay. Our rooms are usually praised for their comfort, and we are disheartened that this was not your experience. With regard to the air-conditioning, we aim to provide a comfortable environment, and it is unfortunate that it did not meet your expectations. Furthermore, we understand how important a restful night's sleep is, and we regret if the sound insulation did not facilitate this. We also note your comments on the breakfast service and assure you that guest satisfaction is our top priority. In addressing your experience with the cleanliness of the room, we maintain high standards and will look into the matter to ensure our housekeeping is meticulous. Also, we understand that value for money is crucial, and we consistently strive to balance quality service with competitive pricing. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Ihr Team vom Mercure Hotel Dortmund City
Terrible Breakfast
Customer review rating 2.5/5
Rhys Business - Confirmed reviews ALL
Dear Rhys, Thank you for taking the time to review your stay. It is heartening to learn of your participation in the ALL – Accor Live Limitless loyalty programme and we are pleased to count you among our Classic status members. We regret to hear that certain aspects of your stay did not meet your expectations. While our breakfast has generally been appreciated for its variety, we are sorry that you found it to be otherwise. Our hotel prides itself on maintaining high standards and we regret that you felt our infrastructure did not reflect this. Additionally, we apologize if our heating and air-conditioning systems did not provide the comfort expected. Please rest assured that we constantly seek to provide a seamless experience for all our guests. We understand that connectivity is an essential part of the modern travel experience and it seems we fell short in offering you the fast and hassle-free internet connection we aim to provide. We also take note of your observations regarding the availability and quality of our food and beverages, although we usually receive commendable remarks in this area. We will certainly reflect on your comments. As for cleanliness, we maintain rigorous standards, and while you rated us 80/100, we will strive to reach the pinnacle of excellence. We are committed to ensuring that our hotel is accessible and comfortable for all guests and we are sorry if you encountered any difficulties during your stay. We are continually improving our services and facilities to ensure that they are convenient and welcoming for everyone. We are looking forward to welcoming you again. All the best! Ihr Team vom Mercure Hotel Dortmund City
City Centre location
Customer review rating 4.0/5
Doug Friends - Confirmed reviews ALL
Dear Doug, Thank you for taking the time to review your stay. It is delightful to hear that our central location met your expectations and provided convenience during your visit to Dortmund. We regret to hear that your experience was disrupted by noise. Our hotel aims to provide a tranquil environment, and we apologize if this was not the case during your stay. Regarding parking, we understand the importance of accessible parking and appreciate your suggestion; while we don't have a private parking facility, we recommend the public parking at Am Freistuhl, which is at a reasonable daily rate. We also share your disappointment regarding the absence of orange juice during your breakfast and will address this inconsistency with our catering team to ensure all items are readily available. Concerning the double glazing, we are continuously looking for ways to enhance our guests' comfort and your feedback is invaluable in this process. Mercure Hotel Dortmund City is committed to sustainability and we are pleased that you recognized our efforts in this area. We also take pride in our clean facilities and are glad to see this reflected in your high rating for cleanliness. We are looking forward to welcoming you again. All the best! Ihr Team vom Mercure Hotel Dortmund City
Great time
Customer review rating 5.0/5
S.k Solo - Confirmed reviews ALL
Dear Guest, Thank you for this great review. We are thrilled to hear that you had a great time during your stay with us and that you fully appreciated our cleanliness standards and sustainability initiatives. Our team works diligently to maintain a high level of hygiene and to implement eco-friendly practices that make a positive impact on our environment. It's rewarding to know that these efforts are noticed and appreciated by our guests. Thank you also for recommending our hotel. Positive feedback like yours serves as a wonderful encouragement to all of our staff. We are delighted that our services contributed to making your visit to Dortmund memorable. We look forward to welcoming you back soon. Kind regards, Ihr Team vom Mercure Hotel Dortmund City
Well Located
Customer review rating 4.5/5
Roger C. Couples - Confirmed reviews ALL
Dear Roger, Thank you for taking the time to review your stay. It is rewarding to hear that you value our commitment to sustainability and our new room cleaning system, as we strive to not only meet but exceed the expectations of our guests. We regret to hear that the size of the croissants did not meet your expectations. While we offer an American Hot Breakfast with a variety of options, we will certainly take your preference for full-sized croissants into consideration as we continuously refine our breakfast offerings. Your positive remarks regarding our location and the standard of Mercure are greatly appreciated. We are proud to offer a well-situated and consistent experience at Mercure Hotel Dortmund City, making it convenient for our guests to explore the city and enjoy their stay. We are looking forward to welcoming you again. All the best! Ihr Team vom Mercure Hotel Dortmund City
In partnership with TripAdvisor
Our other establishments nearby
Page out of
Mercure Hotel Dortmund Centrum 4 stars
Customer review rating (ALL Rating)
4.2/5
(446 reviews)
At 456 m
Mercure Hotel Dortmund Messe 4 stars
Customer review rating (ALL Rating)
4.5/5
(15 reviews)
At 2.364 km
ibis Styles Dortmund West 3 stars
Customer review rating (ALL Rating)
4.0/5
(83 reviews)
At 9.594 km
ibis budget Dortmund West 1 star
Customer review rating (ALL Rating)
4.3/5
(504 reviews)
At 9.732 km
ibis budget Dortmund Airport 1 star
Customer review rating (ALL Rating)
3.6/5
(469 reviews)
At 11.102 km
Mercure Hotel Kamen Unna 4 stars
Customer review rating (ALL Rating)
4.4/5
(576 reviews)
At 15.656 km
Mercure Hotel Bochum City 4 stars
Customer review rating (ALL Rating)
4.2/5
(571 reviews)
At 17.036 km