ibis budget Dortmund Airport

ibis budget Dortmund Airport 1 star

Customer review rating (ALL Rating) 3.9/5 229 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • Free parking

  • Macchiato, cappuccino or espresso with breakfast buffet for EUR 8.50/person

  • Near A1, A 44

  • 800m to Dortmund Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Dortmund Airport

Wilhelmstr. 18
59439 HOLZWICKEDE
Germany

  • By plane

    DORTMUND At 0km / 0 miles

  • By plane

    DORTMUND At 0km / 0 miles

  • By train

    HOLZWICKEDE BAHNHOF At 1km / 1 miles

  • By train

    HOLZWICKEDE BHF At 2km / 1 miles

GPS:51.51511, 7.6238

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast Non contractual photo

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis budget Dortmund Airport

100% genuine reviews from our guests

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ALL Rating  3.9/5  229 reviews

TripAdvisor Rating  3.0/5  365 reviews

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very good!

Decently priced and well located accommodation

Customer review rating 5.0/5

Stef Couples - Confirmed reviews ALL

Check in process was quick and easy, the staff were incredibly friendly and spoke well English. The self-check in machine inside was not working, however there was a gentleman at the reception desk who checked us in no problem. Rooms were cleaned regularly and barely any noise heard from either within our outside the hotel. Plenty of parking spaces at no extra cost which was incredibly handy for a longer stay. There is a Lidl, McDonald's and a bakery less than a 10 minute walk. The breakfast area was closed for our entire stay which wasn't an issue as we didn't pay for this anyway. There are also vending machines in reception. We bought our own toiletries and pillows due to length of stay - would recommend bringing your own toiletries as there are none, but towels are provided. Would definitely consider staying again, fair price for the location.

Super practical one night stay before a flight

Customer review rating 5.0/5

Theo Solo - Confirmed reviews ALL

The hotel is super close to the airport and I would recommend it to anyone who doesn't want to stress out with transportation before a flight. The rooms are quite simple, but clean and easy to get some restful sleep in.

Dear THEODOR-ALEXANDRU I., We very much appreciate your comments regarding your stay at the ibis budget Dortmund Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Poor customer service

Customer review rating 0.5/5

Ryan H. Couples - Confirmed reviews ALL

Cancelled my booking with ample notice and did not receive my refund, just asked to fill out a form, which I did, in order to process my refund. Still no refund

Dear MICHAEL T., Thank you for taking the time to tell us about your experience at the ibis budget Dortmund Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Practical. Clean.

Customer review rating 4.0/5

Horia Families - Confirmed reviews ALL

The overall impressions were pretty much as expected: small impersonal rooms, very good, ergonomic use of space and practicaly offering all the basics for a short overnight stay. The matress was medium-hard, not especially confortable, but sleepable. Main advantage is relative proximity to the Airport, even by foot - if one has minimal to no luggage.

Dear HORIA C., We very much appreciate your comments regarding your stay at the ibis budget Dortmund Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Didn´t get much sleep

Customer review rating 1.0/5

Annika Couples - Confirmed reviews ALL

In this hotel I didn´t get much sleep. Walls are very thin you hear the neighbors freely. In our case there were one or two parties (drinking ang loud singing) our floor. Hotel should have night supervisor so there would not be issues like this. Also, the bed was so bad. Too many sleeps for this mattress. There was only one really small pillow for one. And too small a blanket for two. If we thought that we stay there and can sleep 1 hour more than in the city, it was nothing like that. Next time will stay in city and take a taxi.

Didn’t get access and had to stay elsewhere

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Booked through agency, checked in online and indicated arrival after 2300, did not get a code or any reply and upon arrival was not able to enter nor contact anyone and ended up having to arrange alternative accommodation, taxi delays and ended staying elsewhere… so no this was extremely frustrating

Well located,friendly staff,clean rooms

Customer review rating 3.5/5

Stefan P. Solo - Confirmed reviews ALL

Well located,friendly staff,clean rooms,but the interior is like in a military Barack's-)))If you upgrade a little bit,this hotel with this location will be a Golden mine-))

Can't get a refund for cancelled booking!

Customer review rating 0.5/5

Jakub Couples - Confirmed reviews ALL

It's been a few months already and I can't get refund for my cancelled booking. The manager keeps claiming the money has been sent but there is no trace of such transfer and he's not willing to send me any confirmation or proof. Stops responding when asked for it. Greatly disappointed, expect problems! Beside that it's a decent hotel, conveniently placed near a motorway and an airport.

well located

Customer review rating 4.0/5

Amzz Families - Confirmed reviews ALL

one night just to sleep to take early flight next day. all good!

Perfect night stop for an early flight from Dortmund airport

Customer review rating 4.0/5

Marko C. Solo - Confirmed reviews ALL

Very basic, budget hotel, but still a perfect overnight stop if you have an early flight from Dortmund airport. Check-in experience was very smooth. Hygiene on high level. The only thing I would like to see improved would be for the coffee machine to accept something other than only coins.

Budget Hotel next to the Airport

TripAdvisor rating 4.0/5

pashleyaj Solo travel - TripAdvisor review

At first I thought that the hotel was closed and abandoned as the garden was exceedingly overgrown! I suggest prompt action here. Service was polite friendly and professional. The room fulfilled my expectations for this price: clean and simple.

It's ok

Customer review rating 5.0/5

V.t. Families - Confirmed reviews ALL

No luxus but everything is great for the price. Didn't try the breakfast though

Clean, super location next to the airport

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Easy check in, but no elevator, it would be the only improvement you could make

Noisy, lowest quality availbale

Customer review rating 1.5/5

Peter Solo - Confirmed reviews ALL

I had to take a flight in the early morning and I would arrive late, so I decided to stay in the cheapest hotel available. Won’t do that again. It was extremely hard to fall asleep with the noisy roads close to the hotel, I couldn’t call the pillows a pillow (did it even have a filling) and I can’t imagine how to share a room like this with three people. I won’t make the mistake again. I didn’t expect a lot and I got even less. My advice: spend 10/20 euros more and stay somewhere else.

Bad personal

Customer review rating 0.5/5

Nico Business - Confirmed reviews ALL

The personal wasn't available, and they weren't nice at all. The entrance door was always closed so we had to wait 1 hour outside, and I lost a train because of that. There wasn't soap in the bedroom and the cleaning ladies didn't want to give me one. I hope the company fix these problems, otherwise me and other people won't choose this hotel to sleep. Thank you very much.

Nobody at reception desk or answering to the phone

TripAdvisor rating 1.0/5

gabrielsavulescu Business - TripAdvisor review

The booking date was mistaken by the system without me to know it and when arriving at the hotel I couldn't get inside. There was nobody at the reception to let me in or helping me to reschedule the stay, even if there was free rooms. So, I left the place looking for another hotel. And I have never received the money back or an apologize.

Good one night sleepover

TripAdvisor rating 4.0/5

Fogi1980 Friends getaway - TripAdvisor review

As usual, Ibis budget is worth considering for 1 night at a suitable location. From this perspective everything ok. Wgat is not ok is the arogancy of the front desk manager. I do not find appropriate when hotel staff mentors you in language when self being foreign and not speaking flawlessly.

Unfriendly welcome, one room musty, problems opening doors andnot for the disabled

TripAdvisor rating 2.0/5

Vera C Families - TripAdvisor review

We arrived shortly before 5pm so had to wait for reception to open. When the man arrived he was not at all friendly and barely greeted us. I had requested in advance at least one, if not both, rooms be on the ground floor unless there was a lift (there wasn't) so when I was given both rooms on the first floor (and there was no handrail) I pointed out my request when booking for ground floor rooms, explaining that my mother was 98 and could not manage the stairs easily. The receptionist's reaction was one of irritation and he changed the rooms with no sign of good grace, saying nothing other than giving us new rooms. One of the 2 rooms would not open on the door lock number and I had to go back to request a new key number. There was no apology, no smile, he just allocated me a different room with a new number. My mother's room smelt musty and we had to open the window to air it. The shower had no grab rail or non-slip mat, so my mother could not have a shower (this was the same with all 4 IBIS Budget hotels we used during this trip to Europe), despite the fact IBIS considered having disabled guests as there was a disabled parking place (though this was used by someone not displaying a disabled badge, so it is clearly not monitored). IBIS should state on the website that the hotels are not suitable for disabled people. We had a further problem with the door codes - the following morning I attempted to open my mother's door to see if she was up and packed to find the door code would not work, despite half a dozen attempts to open it. I had to shout very loudly and bang on her door until she heard (she is very hard of hearing) so she could open the door to me. Had my mother had a problem and been unable to get to the door, I dread to think what might have happened if the door could not be opened.

Danke ! Bis bald !

TripAdvisor rating 5.0/5

Mobile48448848728 Solo travel - TripAdvisor review

Everything was allright. People friendly, place easy to find, quiet location, room perfectly clean, bed very comfortable, system of key-code very practical, easy reservation on web, all this for a reasonlable price. I'll come back there !

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