In this hotel I didn´t get much sleep. Walls are very thin you hear the neighbors freely. In our case there were one or two parties (drinking ang loud singing) our floor. Hotel should have night supervisor so there would not be issues like this. Also, the bed was so bad. Too many sleeps for this mattress. There was only one really small pillow for one. And too small a blanket for two. If we thought that we stay there and can sleep 1 hour more than in the city, it was nothing like that. Next time will stay in city and take a taxi.

Booked through agency, checked in online and indicated arrival after 2300, did not get a code or any reply and upon arrival was not able to enter nor contact anyone and ended up having to arrange alternative accommodation, taxi delays and ended staying elsewhere… so no this was extremely frustrating

Well located,friendly staff,clean rooms,but the interior is like in a military Barack's-)))If you upgrade a little bit,this hotel with this location will be a Golden mine-))

It's been a few months already and I can't get refund for my cancelled booking. The manager keeps claiming the money has been sent but there is no trace of such transfer and he's not willing to send me any confirmation or proof. Stops responding when asked for it. Greatly disappointed, expect problems! Beside that it's a decent hotel, conveniently placed near a motorway and an airport.

one night just to sleep to take early flight next day. all good!

Very basic, budget hotel, but still a perfect overnight stop if you have an early flight from Dortmund airport. Check-in experience was very smooth. Hygiene on high level. The only thing I would like to see improved would be for the coffee machine to accept something other than only coins.

At first I thought that the hotel was closed and abandoned as the garden was exceedingly overgrown! I suggest prompt action here. Service was polite friendly and professional. The room fulfilled my expectations for this price: clean and simple.

No luxus but everything is great for the price. Didn't try the breakfast though

Easy check in, but no elevator, it would be the only improvement you could make

I had to take a flight in the early morning and I would arrive late, so I decided to stay in the cheapest hotel available. Won’t do that again. It was extremely hard to fall asleep with the noisy roads close to the hotel, I couldn’t call the pillows a pillow (did it even have a filling) and I can’t imagine how to share a room like this with three people. I won’t make the mistake again. I didn’t expect a lot and I got even less. My advice: spend 10/20 euros more and stay somewhere else.

The personal wasn't available, and they weren't nice at all. The entrance door was always closed so we had to wait 1 hour outside, and I lost a train because of that. There wasn't soap in the bedroom and the cleaning ladies didn't want to give me one. I hope the company fix these problems, otherwise me and other people won't choose this hotel to sleep. Thank you very much.

The booking date was mistaken by the system without me to know it and when arriving at the hotel I couldn't get inside. There was nobody at the reception to let me in or helping me to reschedule the stay, even if there was free rooms. So, I left the place looking for another hotel. And I have never received the money back or an apologize.

As usual, Ibis budget is worth considering for 1 night at a suitable location. From this perspective everything ok. Wgat is not ok is the arogancy of the front desk manager. I do not find appropriate when hotel staff mentors you in language when self being foreign and not speaking flawlessly.

We arrived shortly before 5pm so had to wait for reception to open. When the man arrived he was not at all friendly and barely greeted us. I had requested in advance at least one, if not both, rooms be on the ground floor unless there was a lift (there wasn't) so when I was given both rooms on the first floor (and there was no handrail) I pointed out my request when booking for ground floor rooms, explaining that my mother was 98 and could not manage the stairs easily. The receptionist's reaction was one of irritation and he changed the rooms with no sign of good grace, saying nothing other than giving us new rooms. One of the 2 rooms would not open on the door lock number and I had to go back to request a new key number. There was no apology, no smile, he just allocated me a different room with a new number. My mother's room smelt musty and we had to open the window to air it. The shower had no grab rail or non-slip mat, so my mother could not have a shower (this was the same with all 4 IBIS Budget hotels we used during this trip to Europe), despite the fact IBIS considered having disabled guests as there was a disabled parking place (though this was used by someone not displaying a disabled badge, so it is clearly not monitored). IBIS should state on the website that the hotels are not suitable for disabled people. We had a further problem with the door codes - the following morning I attempted to open my mother's door to see if she was up and packed to find the door code would not work, despite half a dozen attempts to open it. I had to shout very loudly and bang on her door until she heard (she is very hard of hearing) so she could open the door to me. Had my mother had a problem and been unable to get to the door, I dread to think what might have happened if the door could not be opened.

Everything was allright. People friendly, place easy to find, quiet location, room perfectly clean, bed very comfortable, system of key-code very practical, easy reservation on web, all this for a reasonlable price. I'll come back there !