Mercure London Bridge 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 10 732

hotel certyfikowany ALLSAFE

Informacja

Mercure London Bridge
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+ 15 Usługi

O hotelu

  • Hotel z certyfikatem ALLSAFE Clifton Environmental

  • Hotel w centralnej części Londynu, z łatwym dojazdem do galerii Tate Modern

  • 144 modern guest rooms with connecting rooms available

  • Oferujemy 3 w pełni wyposażone sale konferencyjne i darmową nieograniczoną sieć WIFI

  • Bar i restauracja z daniami kuchni typowej dla Nowego Jorku oraz daniami kuchni włoskiej

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

Mercure London Bridge

71-79 Southwark Street
SE1 0JA londyn
wielka brytania

Faks: (+44)20/79020810

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

  • MERCURE LONDON BRIDGE:  RV1 & 381

  • LONDON BRIDGE STATION:  NORTHERN LINE LONDON BRIDGE

  • SOUTHWARK STATION:  JUBILEE LINE SOUTHWARK

  • NATIONAL:  LONDON BRIDGE

  • Samolotem

    LONDON CITY APT W 15km / 9,38 mil

  • Samolotem

    LONDON GATWICK W 45km / 28,13 mil

  • Samolotem

    LONDON HEATHROW W 35km / 21,88 mil

  • Helikopterem

    Battersea Heliport W 5km / 3,13 mil

  • Pociągiem

    London bridge W 1km / 0,63 mil

  • Pociągiem

    WATERLOO STATION W 0,8km / 0,5 mil

Pozycja GPS:51.505397, -0.098898

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
  • Restauracja
  • Centrum wellness
  • Wi-Fi
  • Bar
  • Sale konferencyjne

MARCOS NEW YORK ITALIAN

With Marco's Italian heritage, the New York Italian brings a twist on traditional Italian cuisine by combining the taste of America with inspirational flavours from the Mediterranean. Simple food done well.

Nasze pokoje

144 hotelowe pokoje oferują gościom różne opcje zakwaterowania, w tym pokoje klasyczne, pokoje typu privilege, apartamenty, pokoje łączone i 5 pokoi z ułatwionym dostępem. Wszystkie sypialnie objęte są zakazem palenia. Wyposażenie: sieć WIFI, suszarka, sejf, zestaw do prasowania, telewizor LCD z międzynarodowymi kanałami, bezpłatne przybory toaletowe, zestaw do herbaty i kawy. Całodobowa obsługa pokoi.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 3

  • Maks. rozmiar: 102 m²

  • Maks. pojemność: 80 osoby

  • Maks. liczba uczestników bankietu: 32 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure London Bridge

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.4/5

Liczba opinii: 10 732

Ocena TripAdvisor 4.5/5

Liczba opinii: 341

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

London Stay

Ocena na stronie TripAdvisor 5.0/5

TrailBlazer93676 Business - 30/11/2021 Opinia zatwierdzona w TripAdvisor

Friendly , welcoming reception and check in with helpful staff. Spacious and clean room with all the facilities needed for an overnight business trip . Great breakfast selection. Location is good and easy to find

Dear Guest, Many thanks for your very nice and spontaneous comment. Our teams actually do their best to make their guests feel at home in their hotel and I can confirm to you that all of them are very proud of their job. Your feedback is a very nice reward for all of us and we sincerely hope that you will choose the Mercure London Bridge for your next stay in London. We are looking forward to welcoming you soon again. Kind regards, Bernard Panisse General Manage

A very good choice

Ocena na stronie TripAdvisor 4.0/5

421wojciechl 04/11/2021 Opinia zatwierdzona w TripAdvisor

A very good location with a short distance to the numerous restaurants / bars. A typical Accor four stars hotel with a good and very friendly service. I would like especially thank Baiba for her courtesy.

Dear guest, Thank you so so much for this wonderful feedback! I must say that I felt very proud of my team when I read it, especially Baiba. Thank you again for that. We look forward to your next visits. Kind regards Bernard Panisse General Manager

Ok

Ocena klientów 4.0/5

Marcin Pary - 09/10/2021 Opinie potwierdzone ALL

Dobra lokalizacja, czysty pokój, przeciętne śniadanie, miła obsługa.

Left disappointed and let down this time

Ocena na stronie TripAdvisor 1.0/5

338sharone 19/08/2021 Opinia zatwierdzona w TripAdvisor

Having previously stayed in the Mercure London Bridge we decided to rebook for a re-arranged birthday celebration weekend. After our experience this time, we will not be re-booking at this hotel. The room was sub-standard with stains on cushions and throws. There was a serious lack of toiletries and other complementaries you would expect to see in a four star hotel with one small tube of shower gel and one small tube of shampoo between two people. There was no bottled water available in the room. Breakfast was a shambles with many breakfast items missing. No fresh fruit and granola for breakfast, just children's boxed cereals available. Definitely felt like the Accor group have started to make cut backs in the wrong areas as this will only lead to dis satisfied customers.

Dear Guest, I would like to thank you for taking the time to share your experience and please accept my sincerest apologies for the disappointment you feel about your time at Mercure London Bridge. We are working during extraordinary times and the current restrictions are a challenge, however this is no excuse for the lack of welcome or attentive service. On this occasion we failed to provide you with the five star experience you expected and I am sorry. We take all guest feedback seriously and I thank you for highlighting these areas of our service that need our focus for improvement. I have written to you separately, which I trust you have received and I hope we will have the pleasure to welcome you back to Mercure London Bridge in the future, when I feel sure you will find our services much improved. Sincerely Bernard Panisse General Manager

Good - but no parking (despite being told there was)

Ocena na stronie TripAdvisor 4.0/5

388neilc 09/08/2021 Opinia zatwierdzona w TripAdvisor

Overall the hotel was very good and in a good location right on the Jubilee line, the rooms were fairly spacious, breakfast was good and the staff were attentive. My only negative really is that I rang a few weeks before checking in to confirm the booking and what the bed situation was as I’d traveled to London with my children, when I called I asked about parking and was told that there were 6 spaces at the rear of the hotel which were allocated on a first come first served basis, if they were full their sister hotel down the road had parking. All fine. When I arrived at the hotel I was told that there was no longer parking there and hadn’t been from several months, despite been told a few weeks previously that there was. I asked about alternative parking and was sent to the Novotel down the road. I rang the Novotel when I got there to ask where the car park entrance was as it wasn’t obvious, one of the hotel staff came out to direct me. I then drove to the car park to find it was full, I rang the Novotel again to ask about parking and was told that it was full unless I’d booked a reserved space. Not helpful at all. I then had to spend the next hour driving around London trying to find a space nearby. This is the only negative I have about the hotel and suggest it’s something that guests are advised of when booking/checking in.

Dear Guest, Thank you very much for your feedback. I am sorry to know that our hotel did not match your expectation; I am pleased however to see that you liked our breakfast offer. Sincerely Bernard Panisse General Manager

Wonderful stay in a clean, funky, yet quiet hotel

Ocena na stronie TripAdvisor 4.0/5

hayessusie 28/07/2021 Opinia zatwierdzona w TripAdvisor

Loved staying here and this is the second time we have, due to the manager Joe who is amazing! Cannot do enough for you and makes you feel so welcome. All the staff are courteous and so helpful. We stay all over the country but we love this place. Cannot fault it from the ambience, the food, the cost or the comfy room !

Dear guest, I thank you for your positive feedback. I am glad to read that we have met your expectations . I will certainly pass on your message to Joe who will be delighted with your compliments regarding the exclusive service he has provided you with. We look forward to welcoming you back. Kind regards, Bernard Panisse General Manager

Great hotel just over the river Thames

Ocena na stronie TripAdvisor 5.0/5

richard a 27/07/2021 Opinia zatwierdzona w TripAdvisor

This hotel and location were a great discovery (we live in East Anglia so would not normally consider accommodation south of the river Thames). It's located close to the Globe Theatre & Tate Modern and a short walk from Borough Market & The Shard. From the hotel, it was a short walk over the Millennium bridge to St Pauls, and via the river bank and Jubilee bridges to Trafalgar Square, Strand & Covent Garden. Oxford Street was less than an hours walk.

Dear guest, I thank you for your words of praise which I will pass on to the whole team. We encourage more customers to come to this side of the Thames as there are so many beautiful things to explore. We look forward to welcoming you back with our undivided attention. Kind regards Bernard Panisse General Manager

Hotel very close to Tate Modern

Ocena na stronie TripAdvisor 4.0/5

angelomichel 08/03/2020 Opinia zatwierdzona w TripAdvisor

Very convenient hotel for Tate modern and the Globe. Overall the reception staff and breakfast staff are absolutely fantastic and really cannot be faulted in any way. However when it comes to servicing the room it is a totally different matter. On our recent stay there was continuing problems every day. We stayed for over a week and the floor was never cleaned or surfaces wiped even where we made the tea or coffee unless we complained about, which we had to do continually. The front desk staff took it seriously and communicated with the room staff - they would do it after a complaint but the next day would be just the same. They also made the bed so it looked good on top, but the bottom sheet was always rucked up so we had to remake it every night. Not really good enough for a 4 star hotel. One night we came back to the room and couldn’t find the remote control for the television. We looked everywhere and couldn’t find it, but when we came to go to bed they had thrown the covers over it! Such a shame that for such a friendly hotel the cleaning staff let them all down. Think overall they need a refurbish as everything in the rooms was a little tired and the carpets seemed quite old and stained in several places. For some reason they have stopped leaving face flannels in the bathroom which was a disappointment.

Nice but not perfect

Ocena na stronie TripAdvisor 4.0/5

John C Business - 04/03/2020 Opinia zatwierdzona w TripAdvisor

Good location for cafes, bars, Restaurants (borough market 6/7 mins - but similar to nearest tube), funky and friendly, but reception (desk in the middle of the floor!) empty a lot. Comfortable, spacious room, well insulated, and great bed.

Very pleasant stay, super friendly multi-lingual staff

Ocena na stronie TripAdvisor 5.0/5

115heike 16/02/2020 Opinia zatwierdzona w TripAdvisor

Staff in this hotel are simply amazing. The location is excellent, however the bus (A7) which took us from Victoria Station to the vicinity of the hotel did not accept the Oyster Card nor cash, only Credit Card. Thanks to the wonderful, hospitable, multi-lingual people working here every breakfast and contact with the reception was absolutely pleasant and something to look forward to. We felt we were treated like good friends, not simply hotel guests. Highly recommended!

Dear Guest, Many thanks for your very nice and spontaneous comment. Our teams actually do their best to make their guests feel at home in their hotel and I can confirm to you that all of them are very proud of their job. Your feedback is a very nice reward for all of us and we sincerely hope that you will choose the Mercure London Bridge for your next stay in London. We are looking forward to welcoming you soon again. Kind regards, Bernard Panisse General Manager

Comfortable and Welcoming Stay

Ocena na stronie TripAdvisor 5.0/5

Liang Z 13/02/2020 Opinia zatwierdzona w TripAdvisor

For a weekend away in London, there is no better location than to stay in London Bridge. It is right behind the Tate Modern, walking distance to many of the top sites to visit in the city, and also conveniently linked by buses and tubes. The front of team was extremely friendly, and lounge was so comfortable that you actually want to spend time in the lounge instead of just staying in your room. The breakfast was a tiny bit busy but we managed to have a decent meal. We enjoyed coffee pods in our room and had a wonderful sleep in the comfy bed.

Dear guest, Thank you so so much for your amazingly complimenting feedback. What a joy for us at Mercure London Bridge to read such words of praise. Thank you for that! We all look forward to welcoming you back AGAIN with our undivided attention. Kind regards Bernard Panisse General Manager

daleko do metra

Ocena klientów 2.5/5

Alex Jedna osoba - 11/02/2020 Opinie potwierdzone ALL

miły personel

Drodzy goście, Dziękujemy za poświęcenie swojego czasu na podzielenie się z nami swoją opinią. Mamy nadzieję wkrótce ugościć Was ponownie! Pozdrawiamy, Marco Almeida Guest Services Manager Mercure London Bridge

Great value in a very convenient location

Ocena na stronie TripAdvisor 4.0/5

EastAnglianwanderer 29/01/2020 Opinia zatwierdzona w TripAdvisor

Stayed in a king privilege room on 5 floor on a Saturday night. Overall the hotel gets 4* due to age and design but it was really good vfm in a great location just behind the Tate Modern and in an up and coming area with plenty of nearby restaurants and coffee shops etc. Check-in staff were very accommodating providing early access to our room. Size-wise the room was a bit bijou but was clean and nicely equipped with Nespresso machine and a selection of complementary soft drinks. Breakfast was very good. Overall highly recommended

Dear guest, Thank you so so much for your amazingly complimenting feedback. What a joy for us at Mercure London Bridge to read such words of praise. Thank you for that! We all look forward to welcoming you back with our undivided attention. Kind regards Bernard Panisse General Manager

Ok

Ocena klientów 4.0/5

Tomasz Pobyt służbowy - 18/01/2020 Opinie potwierdzone ALL

Było ok :)

Dear Mr M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Service

Ocena na stronie TripAdvisor 4.0/5

Lorrayne J Couples - 31/12/2019 Opinia zatwierdzona w TripAdvisor

Overall the staff were friendly, helpful and very pleasant. Our only complaint was the service on Christmas morning. We know the restaurant was very busy but because the staff on duty did not engage at all with the guests, it left you feeling very rushed and not an enjoyable experience.

Dear guest, Thank you very much for your review. I am delighted to hear you enjoyed the excellent level of accommodation we offer and that it was met with the high standards which we so pride ourselves upon. I will bring your comments about Breakfast to the attention of our F&B manager in order to improve on our service offer during such important meal. I look forward to welcoming you back to Mercure London Bridge again soon. Kind regards Bernard Panisse General Manager

Świetny hotel

Ocena klientów 5.0/5

Jack28 Rodziny - 12/12/2019 Opinie potwierdzone ALL

Świetna lokalizacja do zwiedzania Londynu. Hotel ma swój klimat, który zasługuje na pochwałę. Pobyt był w okresie Świąt Bożego Narodzenia i wystrój hotelu był doskonały. Byliśmy 3 osobową rodziną, pokój przestronny, śniadania bardzo dobre, obsługa przemiła. Mieliśmy zamówione wcześniejsze zameldowanie, pokój otrzymaliśmy z godzinnym opóźnieniem, ale i w takiej sytuacji obsługa hotelowa stanęła na wysokości zadania i w ramach rekompensaty otrzymaliśmy pokój Privilege, z czego ostatecznie byliśmy bardzo zadowoleni. Widać że hotel ma swoje lata, jednak wszystko było w najlepszym porządku. Zdecydowanie mogę polecić to miejsce,

Dear Mr P., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Perfect Stay at Mercure London Bridge

Ocena na stronie TripAdvisor 5.0/5

valentinesix Couples - 12/12/2019 Opinia zatwierdzona w TripAdvisor

The hotel is perfectly located just a few minutes from the tube and close to Borough Market. The staff is very kind, it was nice to know we were expected. Breakfast was great too, and we also enjoyed the gym. we're looking forward to our next stay at Mercure London Bridge :)

Dear Guest, Many thanks for your very nice and spontaneous comment. Our teams actually do their best to make their guests feel at home in their hotel and I can confirm to you that all of them are very proud of their job. Your feedback is a very nice reward for all of us and we sincerely hope that you will choose the Mercure London Bridge for your next stay in London. We are looking forward to welcoming you soon again. Kind regards, Bernard Panisse General Manager

Anniversary break

Ocena na stronie TripAdvisor 5.0/5

pmtw Couples - 10/12/2019 Opinia zatwierdzona w TripAdvisor

Changed to the Mercure London Bridge after seeing poor reviews for another hotel that I had booked. We weren't disappointed. Lovely stylish hotel in a great location. Check in desk is a wee bit different as it's a table near entrance but happy with the check in process and the friendliness of the member of staff - Davide. The room was clean and quiet. Really good soundproofing, couldn't hear the London traffic. Only slight downside was not enough cupboard space for clothes. Had a delicious reasonably priced meal in Marco's on first night. Lots of choice for breakfast. All in all a great hotel which we will happily return to. In fact we have plans to return in the Summer.

Dear guests, Again HAPPY ANNIVERSARY! Thank you so much for your words of praise! I will certainly pass on your message to Davide who will be delighted with your compliments regarding the exclusive service he has provided you with. We look forward to welcoming you back with our undivided attention. Kind regards, Bernard Panisse General Manager

Great stay with friends at the Mercure London Bridge Hotel

Ocena na stronie TripAdvisor 4.0/5

101adrianv2014 Couples - 01/12/2019 Opinia zatwierdzona w TripAdvisor

A stay at the Mercure London Bridge Hotel feels like a stay with friends. The hotel exudes an atmosphere of international standard and local ambiance. With Borough Market around the corner and Tate gallery on "the threshold", the hotel is perfectly situated on the south side of the Thames. We had a wonderfully peaceful and friendly stay on the weekend of November 22-24. At the reception, Davide and his colleagues were our hosts: a cheerful and professional team. With the events on London bridge last Friday, November 29, our thoughts are with the victims and and all those affected by this horrible incident. We also wish the Mercure London Bridge Hotel team a lot of strength and look forward to our stay in coming December. Séa Cassidy Ad van Haaren

Dear guest, I thank you for your positive feedback. I am glad to read that we have met your expectations and loved the service and attention received by our staff. I will certainly pass on your message to Davide and Sam who will be delighted with your compliments regarding the exclusive service they have provided you with. Thank you again for your thoughts regarding the event on London Bridge Friday, November 29. We look forward to welcoming you back. Kind regards, Bernard Panisse General Manager

A comfortable and relaxing stay

Ocena na stronie TripAdvisor 5.0/5

David P Solo travel - 15/11/2019 Opinia zatwierdzona w TripAdvisor

Clean and well maintained room; friendly, competent and efficient staff, and a good and well run breakfast area. Staff always willing to please and professional and courteous. Location is excellent being halfway between two tube stations on different lines, a bus stop almost outside the door and a good after breakfast walk across the Millennium Bridge to the St Pauls area. Globe and Tate Modern within 5 minutes.

Dear guests, I thank you for your positive feedback and for pointing out our attentive, high standards of services. We look forward to welcoming you back. Kind regards Bernard Panisse General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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