Novotel Londres Blackfriars 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 321

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46 Blackfriars Road, 46 Blackfriars Road, SE1 8NZ LONDRES, Wielka Brytania

Opis

O hotelu

  • Green Key Certified Hotel

  • 15 minut piechotą do katedry św. Pawła, galerii Tate Modern i London Eye

  • Południowa lokalizacja, idealna na kulturę i gastronomię.

  • Sale z wyposażeniem i Wi-Fi. 182 nowoczesnych pokoi, 10 dla osób z niepełnosprawnościami

  • Kryty podgrzewany basen, sauna i centrum fitness

Nasze pokoje

Lokalizacja hotelu

Novotel Londres Blackfriars

46 Blackfriars Road, 46 Blackfriars Road
SE1 8NZ LONDRES
Wielka Brytania

Pozycja GPS:51.505157, -0.104709

Telefon
Faks +44 20 7633 2650

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

JAMBOREE FOODFEST & BAR

Zabierz swoje kubki smakowe na prawdziwą podróż z menu restauracji Jamboree Foodfest. Raging Bull, The Jerk oraz Morris Major to tylko niektóre z pozycji. Ciesz się zrelaksowaną atmosferą

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 321

Ocena TripAdvisor  4.4/5  Liczba opinii: 3 679

Certyfikat Doskonałości 2025

Ocena klientów 5.0/5

Magdalena G. Rodziny - Opinie potwierdzone ALL

Dostaliśmy pokój już z samego rana, co bardzo ułatwiło nam pobyt.

Dear Magdalena G., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Wonderful staff

Ocena na stronie TripAdvisor 5.0/5

AZMG Opinia zatwierdzona w TripAdvisor

This is my second review of Novotel London Blackfriars. I felt it was needed to commend and applaud the wonderful people working here who we feel went above and beyond to reassure us when we experienced issues with our cards. The front desk staff working during our stay (Rami, Peter, Panos) were all so acommodating and helpful in suggestions on how to manage the problem. We had some nice chats while waiting, and even though it took several days to resolve, there was never any time we felt they weren't doing what they could to help and assured us that things would work out just fine. So a BIG thank you goes out to them and we will of course return in the future.

Thank you for your wonderful feedback and for recognising Rami and Panos for their efforts. We’re delighted to know our team provided such great support and reassurance during your stay. Your loyalty means a lot to us, and we look forward to welcoming you back to Novotel London Blackfriars in the near future. Katie Walsh Guest Service Manager

Great staff

Ocena na stronie TripAdvisor 4.0/5

Ida C Opinia zatwierdzona w TripAdvisor

We ate dinner at the hotel and the staff was very nice. Sanja, who served us, was exceptionally nice and helpful. It was a great experience.

Thank you for dining with us and for your wonderful comments! We’re so happy to hear that Sanja and the team made your visit such a great experience. I’ll be sure to pass along your praise — it will mean a lot to them. We look forward to seeing you again soon! Katie Walsh Guest Service Manager

Lovely stay

Ocena na stronie TripAdvisor 4.0/5

Bal1612 Opinia zatwierdzona w TripAdvisor

We have just returned from a lovely stay at this hotel. It is ideally placed with easy access to tube station and walking distance to main attractions. Room was spotlessly clean. Beds were the most comfortable I’ve slept in at a hotel. Staff were friendly and helpful. Only reason for 4 stars is that we had a few issues with the restaurant where we heard kitchen staff moaning about us as we had a few questions about the menu. Highlighted to the waiting staff and escalated to manager which was dealt with efficiently. I would absolutely stay here again but would choose to eat elsewhere next time.

Thank you for taking the time to share your feedback. We’re delighted to hear you enjoyed your stay, appreciated our convenient location, spotless rooms, and found the beds so comfortable. I’m very sorry to learn of your experience in the restaurant and appreciate you bringing it to our attention. I’m glad to hear the matter was handled promptly by the team, and please rest assured your comments will be shared with our restaurant management for further review. We truly appreciate your kind words about the hotel and staff, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Katie Walsh Guest Service Manager

Inflexible and disappointing service

Ocena na stronie TripAdvisor 2.0/5

KatyIkeda Opinia zatwierdzona w TripAdvisor

I booked a day use room for my 7th wedding anniversary, as we couldn't commit to overnight accommodation due to childcare, with the central reservations team over the phone, and requested the possibility of a room with a balcony, as it was supposed to be a surprise for my husband. The lovely gentleman said that it shouldn't be a problem and would put the request on my booking and then signed me up for the Accor rewards scheme. Unfortunately, I didn't receive my reservation confirmation, so I contacted the front desk and was told by the receptionist that they never sell the balcony rooms for day use, which doesn't make much sense - working in hotels myself for over 20 years, and having dealt with day use rooms, all rooms are available for an additional charge as long as there is availability at the time. I was then informed by the Duty Manager, Katie, that this is something they never do, and she was happy to cancel the reservation, despite the discussion I'd had with central reservations. Not the response I was expecting, and extremely inflexible. It's one thing if the room actually wasn't available, but to be told that, regardless of availability and willingness to pay extra, they wouldn't offer it for day use is frankly disappointing.

Dear Katy, Thank you for sharing your feedback. I am truly sorry that your experience did not meet your expectations, especially on such a special occasion. Unfortunately, incorrect information was given to you by the central reservations team regarding the availability of our balcony rooms for day use. To clarify, the room type you requested is not available to book for day use — this applies across all booking channels, including directly with the hotel, on our website, and through central reservations. Please be advised that the room types available for day use are fixed and do not change based on additional payments or upgrades. Regardless of any willingness to pay extra, only the designated room categories are offered for day use, without exception. I understand you may have had a different experience at another hotel, but this is our policy here. I understand how disappointing this must have been, and I encourage you to contact the Accor central reservations team directly to share your concerns about the information you received. I will also be following up with them to ensure such misunderstandings are avoided in the future. As I mentioned during our conversation yesterday, I apologize that we were unable to accommodate your request, as it is not possible under our current policy; therefore, a cancellation was offered as an alternative. Thank you again for your understanding, and please feel free to reach out if you require anything further. Kind Regards, Katie Walsh Guest Service Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 542 Liczba opinii 9.7/10 Lokalizacja
  • 1 754 Liczba opinii 7.7/10 Pokój
  • 1 781 Liczba opinii 8.9/10 Obsługa
  • 27 Liczba opinii 7/10 Internet
  • 962 Liczba opinii 8.3/10 Śniadanie
  • 838 Liczba opinii 7.4/10 Komfort
  • 776 Liczba opinii 7.3/10 Czystość
  • 504 Liczba opinii 7/10 basen

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