The Savoy - A Fairmont Hotel 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 2 593

Gwarancja
najniższej ceny
The Savoy - A Fairmont Hotel - Image 1
The Savoy - A Fairmont Hotel - Image 2
The Savoy - A Fairmont Hotel - Image 3
The Savoy - A Fairmont Hotel - Image 4
Strand, WC2R 0EZ LONDON, Wielka Brytania

Opis

O hotelu

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

Nasze pokoje

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokalizacja hotelu

The Savoy - A Fairmont Hotel

Strand
WC2R 0EZ LONDON
Wielka Brytania

Pozycja GPS:51.510401, -0.120182

Telefon
Faks +44 20 7240 6040

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 2 593

Ocena TripAdvisor  4.7/5  Liczba opinii: 7 857

Certyfikat Doskonałości 2025

Housekeeping stole my husband’s wallet. Now in a foreign country no cash or cc.

Ocena na stronie TripAdvisor 1.0/5

cathy b Opinia zatwierdzona w TripAdvisor

Housekeeping stole my husband's wallet so yes, a 0 star stay! It's really disappointing because we had the best stay at Fairmont Makati, a sister hotel. I'm disappointed in security as well because they keep saying it's likely a mistake and got tossed in the linens and they're searching the linens. It's not a mistake. It was on a table. You can't gaslight us; it was either housekeeping or a ghost. This hotel costs literally, thousands of dollars. We shouldn't be fearing safety and security. We now have to go through the trouble of filing a police report in a foreign county. This is also happening midpoint in our trip so hub has to travel from London to Paris with no cc's and cash. I hate this place.

Iconic

Ocena na stronie TripAdvisor 5.0/5

896JanK896 Opinia zatwierdzona w TripAdvisor

Stayed for one night as we watched Paddington Bear at the Savoy Theatre; wished we could have stayed longer. Staff were very welcoming, and had complimentary champagne in the Reading Room. The hotel room was beautiful, well equipped with a very comfortable bed and quiet air conditioning. The complimentary soft drinks mini bar was great, as were the mince pies in our room with a personal welcome letter. We had more drinks in the American Bar, and an excellent breakfast in the Gallery. Highly recommended, will definitely revisit.

Dear Jan K, It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write this review. I will share your wonderful feedback with the team, and we all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch. Best regards, Franck X Arnold, Managing Director

Amazing experience

Ocena na stronie TripAdvisor 5.0/5

Sally B Opinia zatwierdzona w TripAdvisor

What an amazing hotel and thoroughly enjoyable experience we had celebrating my “big birthday’. We were able to check into our river view suite early and were shown around by our personal butler Josh who explained everything to us and gave us a brief history of the hotel. After settling in Josh presented us with a welcoming glass of champagne which we enjoyed as we watched the boats on The Thames. We later enjoyed a beautiful lunch in The Gallery complimented by the best profiteroles we have ever tasted. In the evening we dined in The Savoy Grill with guests which again was amazing. After dinner we had cocktails in The American Bar. Breakfast the next morning after an excellent nights sleep was perfect. After a morning shopping we returned to have coffee in The Reading Room. The whole stay was an amazing experience and one which we hope to repeat next year for my husbands birthday. Cleanliness, service, hospitality was superb. Thank you to everyone who made our stay so special.

Dear Awesomeness, We were thrilled to welcome you to The Savoy. Thank you for choosing the hotel as the location for such a special celebration and for taking the time and trouble to write this review. It is always a pleasure to receive positive feedback and we are delighted to know you returned home with so many happy memories of your time with us. I am so pleased you enjoyed your visits to The Gallery, Grill and American Bar - I will most certainly share your kind thoughts with colleagues across the hotel, and I know Josh will be so touched to have received an individual mention. We hope to warmly welcome you again to The Savoy in the future, and hopefully next year! If we can be of any assistance prior to your stay please let us know. With best regards, Franck X Arnold, Managing Director

Wonderful

Ocena na stronie TripAdvisor 5.0/5

Merlin's C Opinia zatwierdzona w TripAdvisor

How I loved my 4 night stay here. I was transported to another world The service was second to none. The Staff are so friendly and helpful. I would like to give the following staff a mention Cheng - this delightful gentleman's domain was in The Reading Room where he was so helpful. We chatted about the History of The Savoy and the coffee was lovely Florentina - Housekeeping. We were talking about holidays. She recommended a few places in her native Romania Leonardo - The Gallery who looked after me for Afternoon Tea Cesar - Receptionist so very polite All in all it was wonderful and Room Service was excellent

Dear Merlin's C, Thank you for taking the time to write a review - I really enjoyed reading about your Savoy stay! Your wonderful compliments are praise indeed and I know Cheng, Florentina, Leonardo and Cesar will all be thrilled to have received an individual mention. All of my colleagues across the hotel strive to deliver the very highest levels of personalised service to our guests, and I am so delighted we achieved this. Thank you again for sharing your experience. We very much look forward to warmly welcoming you back again in the near future, and if there is anything we can do to assist you please do not hesitate to reach out to the team. With best regards, Franck X Arnold, Managing Director

A very enjoyable stay

Ocena na stronie TripAdvisor 5.0/5

Kevin B Opinia zatwierdzona w TripAdvisor

A pre-Christmas break in London, we always stay at the Savoy. A very warm welcome form Ayesha on reception. We had been upgraded to suite. Which was a welcome surprise. After a further chat with Ayesha she said for an additional fee we could have a further upgrade to a River View Suite. So, as it's Christmas we said yes. It was a beautiful suite with as described, a stunning view across the Thames towards the London Eye, Houses of Parliament. A very spacious suite, with every amenity. The suite has recently been upgraded, decorated in muted colours with a nice lounge, separate bedroom and large bathroom. We decided, after a walk around London to order a pot of tea in our Suite. I have to say we were rather disappointed, as that was all you got. A pot of tea, milk, sugar, some additional hot water, but not a biscuit in sight. They were extra. Really, a couple of biscuits surely would be automatic when ordering a pot of tea! We love the American Bar and are never disappointed with the service. George, wearing a Trainee badge, looked after us. Very warm, extreemly friendly, professional with a good sense of humour. Dinner that night was in 1890 by Gordon Ramsey. A small, intimate restaurant within the hotel. Nicely spaced tables, a great menu, wine list, as well as great service from Nicoletta, the restaurant manager, and the whole team. After dinner we went to get in the 'Blue lift' to go back to our room to find it not working. So we decided to walk the 6 floor to the 8th floor. When we got to our floor there, outside the lift was a sign with directions to al alternative lift. We did feel that the sign should be on the ground floor as well, so called the front desk just to point this out. Breakfast in The Gallery was a mixed affair. Service was friendly however, the food delivery was slow. We waited over 30 minutes for our breakfast! The waiter must have recognised we had been waiting some time as he came over to apologise for the delay. More drinks in the American Bar the following evening with friends, followed by dinner in The Savoy Grill. Always consistently good in both service and food. A pleasant stay. Do be warned, London hotels have started adding an additional 5% room service charge to the final bill. It is optional but on top of the service charge in bars and restaurants something to be aware of .

Dear Kevin B, We were thrilled to welcome you both back to The Savoy! Thank you for your five star review and detailed feedback. We are delighted to hear you enjoyed your stay overall, and your room allocation in one of our fabulous suites! I wish to thank you in particular for your kind recognition of several team members who looked after you so exceptionally - I will be sure to pass on your recognition to them. I did note your additional comments and I will ensure these are shared with my management team for their review. I always appreciate guests taking the time to provide suggestions and feedback, as it is the only way we can ensure we are meeting the exacting needs of our valued guests - we are most grateful to you for raising these concerns, and for your patience and understanding at the time. The discretionary service charge should have been explained on your reservation and on your arrival, so my apologies if this came as a surprise to you. It is important to be transparent and we will look at the how we can improve this information for guests in the future. Thank you again for your review and we hope to have the pleasure of warmly welcoming you again to The Savoy in the near future. With best wishes for the festive season, Franck Arnold, Managing Director

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 563 Liczba opinii 9.7/10 Lokalizacja
  • 1 024 Liczba opinii 8.5/10 Pokój
  • 2 127 Liczba opinii 9.4/10 Obsługa
  • 734 Liczba opinii 8.4/10 Jedzenie
  • 566 Liczba opinii 9.2/10 Klimat
  • 397 Liczba opinii 8.5/10 Udogodnienia
  • 308 Liczba opinii 7.9/10 Komfort
  • 276 Liczba opinii 8.4/10 Napoje

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Londyn - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.