堪培拉诺富特酒店 4.5 星

客户意见评级 (ALL 评级) 3.9/5 3,553 评论

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描述

酒店其他优惠

  • 距湖泊 1 公里,距国会大厦 3 公里

  • 附近设有诸多餐厅和酒吧

  • 无线网络、大办公区、纯平有线电视

  • 时尚的酒吧全天提供饮料和小吃

  • 健身中心、水疗中心、桑拿房、活动场所

我们的客房

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酒店位置

堪培拉诺富特酒店

65 Northbourne Avenue
2601 堪培拉
澳大利亚

GPS:-35.27799, 149.128986

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

FIRST EDITION CANBERRA

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. Open for Breakfast and Dinner 7 days a week with High Tea and Brunch on Saturdays.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.9/5  3,553 评论

TripAdvisor 评级  3.5/5  4,032 评论

Great stay!

Tripadvisor 评级 5.0/5

jbl626 经 TripAdvisor 认证的评论

I had a comfortable stay in this hotel. I certainly like to sit in the yellow chair in the room! The housekeeper was also diligent and the room was cleaned very efficiently everyday when I was there. The hotel is also in a wonderful location in the city centre.

Novotel Stay in Canberra

Tripadvisor 评级 4.0/5

Camper294921 Friends getaway - 经 TripAdvisor 认证的评论

My wife and I enjoyed our stay at Novotel Canberra. The staff were friendly and were great sorting out any issues we had. Our room was excellent, and we enjoyed our breakfast. If we return to Canberra in the future, we will stay there again.

Comfortable, clean, great location but nothing special.

Tripadvisor 评级 3.0/5

Dani R Friends getaway - 经 TripAdvisor 认证的评论

Novotel is a pleasant place to stay, it’s clean, the staff are welcoming and the location is convenient. The bed was extremely comfortable. However it’s nothing special, the rooms are outed and decor is drab. One thing that did surprise me in particular was there was no mini bar available.

Dear Dani, Thank you so much for taking the time to share your thoughts. I’m really glad to hear you enjoyed our comfortable beds, clean rooms, and the welcoming atmosphere from our staff. It’s also great that the location worked well for you! I completely understand your comments about the room decor, and I appreciate your honesty. We’re always working on improving our space, and your feedback helps us to focus on what really matters to our guests. Regarding the mini bar, I’m sorry we did not meet your expectations on this occasion! We do offer mini bar items on demand, which you can easily access by scanning the QR code in your room. Thanks again for your valuable feedback. We hope to have you stay at Novotel again soon! Kind Regards, Tess McLaughlin Front Office Manager

Bathroom had a gross smell!

Tripadvisor 评级 2.0/5

sophie o 经 TripAdvisor 认证的评论

Room was a decent size, double king. However my bathroom had an absolutely putrid smell to it. I complained and someone came fairly quickly to 'pineoclean the drains' which did nothing. Shower was a little dirty. When my room was made up, they forgot to restock the milk and coffee and the lotion in my bathroom was empty. When I called reception for more milk, someone did bring me up some (immediately) in person - which was efficient. The pool, spa and sauna at this hotel are nice.

Dear Sophie, Thank you for sharing your feedback. I’m truly sorry to hear about the issues you experienced with the bathroom odor and cleanliness, as well as the missing amenities. This is not the experience we strive to provide for our guests, and I’ll be addressing these concerns with the housekeeping team to ensure they’re resolved. I’m glad, however, that you enjoyed our pool, spa, and sauna facilities – we aim to provide a relaxing experience, and it’s great to hear that aspect of your stay was positive. I appreciate your comments and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Please feel free to reach out directly if you’d like to discuss further. Kind Regards, Tess McLaughlin Front Office Manager

The ultimate experience!

Tripadvisor 评级 5.0/5

Kate S 经 TripAdvisor 认证的评论

We love the Novotel in Canberra - Great service, comfy beds, delicious buffet breakfast, easy convenient parking, indoor swimming pool and great pressure in the shower! Ideal location, an easy walk to the Canberra centre for a spot of shopping.

Dear Kate, Thank you for taking the time to provide feedback on your stay. We are absolutely delighted to hear that you enjoyed your experience with us, particularly our unique location in the city. We look forward to welcoming you back for your next Canberra trip! Warm regards, Tess Front Office Manager

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其他网络用户评价我们的酒店

  • 1,640 评论 7.5/10 位置
  • 2,260 评论 5/10 房间
  • 1,726 评论 7.4/10 服务
  • 28 评论 5.3/10 上网
  • 862 评论 5/10 舒适度
  • 810 评论 4.4/10 清洁度
  • 600 评论 3.9/10 设施
  • 591 评论 2.6/10 氛围

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