布莱克弗莱首都大厦酒店 4 星

客户意见评级 (ALL 评级) 3.6/5 528 评论

布莱克弗莱首都大厦酒店 - Image 1
布莱克弗莱首都大厦酒店 - Image 2
布莱克弗莱首都大厦酒店 - Image 3
布莱克弗莱首都大厦酒店 - Image 4
2 Marcus Clarke Street, 2601 堪培拉, 澳大利亚

描述

酒店其他优惠

  • 靠近格林芬湖畔

  • 步行即可轻松抵达澳大利亚国立大学 (ANU)

  • 距国会大厦 (Parliament House) 10 分钟车程

  • 靠近市中心

  • 设施齐全的公寓

我们的客房

顶层公寓

三卧室顶层公寓

  • 7 个人最多
  • 221 m² / 2378 sq ft
  • 床上用品 3 x 大床
  • 景色: 位于湖边
  • 大部分的住宿: 阳台

酒店位置

布莱克弗莱首都大厦酒店

2 Marcus Clarke Street
2601 堪培拉
澳大利亚

GPS:-35.284707, 149.125988

电话
传真 +61 2 6247 0759

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 健身中心
  • 无限网络
  • 空调

游泳馆

Swimming pool (Open from 7:30am - 6:30pm)

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.6/5  528 评论

TripAdvisor 评级  3.5/5  1,275 评论

Amazing location but tired decor and old bathrooms.🚽

Tripadvisor 评级 3.0/5

Jane Q 经 TripAdvisor 认证的评论

Amazing location but the apartments are tired and the staff seemed to be fielding a lot of complaints. The apartment was nice but the decor not special, the kitchen had limited utensils, and the bathrooms were old. No cleaning services came through while we were there. Staff were helpful but seemed flat and disinterested. Overall pleasant but nothing to raise the roof about - nice but could easily have been so much better!

Dear Guest, Thank you for taking the time to share this review and feedback - We are glad to hear you enjoyed our great location although I would like to express my apologies in relation to the shortfalls of your stay with us. We have passed this feedback onto our respective teams in the hope we can improve on this moving forward, unfortunately we do not provide daily housekeeping services due to our rooms being serviced apartments. We hope we can welcome you back again in the near future and provide you with a much more enjoyable overall experience. Kind Regards

In need of love and renovation!

Tripadvisor 评级 1.0/5

Sue L 家庭住宿 - 经 TripAdvisor 认证的评论

More Fawlty Towers than Capital Tower. The online photos certainly don’t match the reality of what you get. We had booked a two-bedroom apartment, but upon arrival, it was clear the space was in desperate need of refurbishment. The apartment was musty, with marked walls and a layout that felt poorly thought out—more like a storage room than a living space. However, the gentleman at reception was very helpful, showing us a few alternative rooms. The alternative room we chose had a lake view instead of the construction site on the “city side.” The receptionist did mention the tower was undergoing changes and improvements, which is certainly needed. The lifts, for example, felt unreliable, and the recorded voice sounded muffled, as though it hadn’t been updated in decades. There’s a gym in the basement, but it feels stuck in the 1980s with outdated equipment in desperate need of a refit. On the third day, we were disturbed by loud banging from the apartment above, where it sounded like furniture was being rearranged non-stop. When we raised this with reception, the female staff member was less accommodating, treating our complaint as an inconvenience, though she did say she would follow up with the noisy guests. Overall, the stay was very disappointing, and I would definitely advise others to steer clear until substantial improvements are made.

Dear Guest, Thank you for taking the time to share this review and feedback - We would like to apologise in regards to the shortfalls of this stay in which this review has been passed onto our respective teams to rectify. We hope we can welcome you back again in the near future and provide you with a much more enjoyable experience. Kind Regards

Weekend Away

Tripadvisor 评级 5.0/5

Suzie W 经 TripAdvisor 认证的评论

Beds and room were very comfortable and clean. Great location Fabulous stay and great value for money we had a 2 bedroom so spacious enough for 2 couples. Checkin and checkout was a breeze and parking was convenient. Wifi worked well and great to know if you had a longer stay you have a washing machine and dryer

Dear Guest, Thank you for taking the time to share this fantastic review and feedback - We are happy to hear you enjoyed your weekend away at our property and look forward to welcoming you back again in the near future. Kind Regards

Floriade Accommodation

Tripadvisor 评级 3.0/5

Little A 经 TripAdvisor 认证的评论

The experience my family had at the Breakfree was lovely, spacious and very conveniently located near Floriade. The apartment was clean and ready, stains were noticed on the grey couch and 2 of the bedroom balcony doors were left unlocked when we arrived. One of the lifts at Breakfree was also out of service, which delayed our movement ...along with many other people holidaying or residents. I feel I need to point out about the ensuite bathroom shower tiles as they need a good scrub down as there was mold building up on them. The breakfast wasn't really worth the price at the Pepper's restaurant across the road. The spread was minimal and very cheap looking. Coffee we had to pay extra for a latte or cappuccino. Not the standards I expected when paying $37 per person. Dinner at Pepper's was lovely. Concierge service was wonderful, kind and very accommodating.

Dear Guest, Thank you for taking the time to share this review and feedback - We are glad to hear you enjoyed your overall stay with us although the issues mentioned have been passed onto our teams to review further and rectify. In terms of the Food & Beverage offering this is not managed directly by our property however as this is a package, we provide to guests we will raise this with the Peppers Gallery team in the hope we can provide a much more enjoyable experience to our guests if they are including breakfast into their stay with us. We hope we can welcome you back again in the near future and improve on the items mentioned to provide you with a complete experience. Kind Regards

needed a clean

Tripadvisor 评级 2.0/5

sstleon 经 TripAdvisor 认证的评论

The room was old, and in need of a re-fresh. If this was the only issue - we would have scored a 8/10, as the view back toward Parliament house was pleasant . HOWEVER - the kitchen was filthy, the bin lid was covered in old food, the shower had mould growing in the base, the clothes dryer didn't dry our clothes, and the kitchen light didn't work [and there was no maintenance staff available over the weekend to repair either of this items]. We had to visit the supermarket the day we arrived to buy cleaning products. Disappointed.

Dear Guest, Thank you for taking the time to share this review and feedback - We would like to apologise in regards to the shortfalls of this stay in which this review has been passed onto our respective teams to rectify. We have had some new team members commence in which we will be re-training the staff in relation to reporting maintenance issues and taking additional care in terms of the items you have flagged as not up to the standard we look to uphold. We hope we can welcome you back again in the near future and provide you with a much more enjoyable experience. Kind Regards

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 339 评论 9.3/10 位置
  • 626 评论 4.7/10 房间
  • 244 评论 7.4/10 服务
  • 24 评论 3.1/10 上网
  • 283 评论 1.9/10 清洁度
  • 265 评论 5.2/10 舒适度
  • 214 评论 2.6/10 设施
  • 140 评论 2.1/10 氛围

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