堪培拉佩珀尔斯画廊酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,225 评论

堪培拉佩珀尔斯画廊酒店 - Image 1
堪培拉佩珀尔斯画廊酒店 - Image 2
堪培拉佩珀尔斯画廊酒店 - Image 3
堪培拉佩珀尔斯画廊酒店 - Image 4
爱丁堡大街 15 号, 2601 爱克顿, 澳大利亚

描述

酒店其他优惠

  • 靠近伯利格里芬湖

  • 酒店设施包括两个设计师会议室和先进的会议空间

  • 距离国会大厦仅 10 分钟车程

  • 靠近市中心

  • Room service is available for your comfort, with a 24 hour menu from award-winning Bicicletta

我们的客房

酒店位置

堪培拉佩珀尔斯画廊酒店

爱丁堡大街 15 号
2601 爱克顿
澳大利亚

GPS:-35.284379, 149.123692

电话
传真 +61 2 6175 2233

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

BICICLETTA

供应由当地出产的新鲜时令产品和食材烹制的正宗意式美食。这家屡获殊荣的餐厅以其极品咖啡远近闻名，供应市面上的每日特色新鲜美食，提供各种精选的葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,225 评论

TripAdvisor 评级  4.0/5  2,356 评论

Friendly and prompt service

Tripadvisor 评级 5.0/5

Kerry h 经 TripAdvisor 认证的评论

The restaurant service was amazing. Many thanks to Saurav the manager for your hospitality and being so friendly and helpful. We have no hesitation in recommending this restaurant and the food was great 👍 many thanks to the friendly staff.

Great Location

Tripadvisor 评级 4.0/5

helenZ6535IX 经 TripAdvisor 认证的评论

A lovely weekend staying at Peppers. Lovely room, excellent front-of-house service, and secure parking in a convenient and central location. The only downside was the restaurant with poor service and average food. I had made a booking for dinner for the night we arrived. As we arrived later than expected, I went to the restaurant at check-in and advised that we would be fifteen minutes late. All good, but when we went at the notified time they had given my table away. Why?They did find me another table, but then it took them half an hour to take our meal order (after I went to the till area to ask them to come take our order). It was also strange that we could not enjoy the Welcome Drinks with our meal, as you could only have them at the bar, which is about 10m from the restaurant.

Dear helenZ6535IX, Thank you for sharing your feedback, and we’re delighted to hear that you enjoyed your stay overall. We sincerely apologize for the issues you encountered at the restaurant during your stay. It's disappointing to hear about the confusion with your dinner reservation and the delays in service. This is certainly not the level of service we aim to provide, and we will be addressing these concerns with the restaurant team to ensure that such mistakes do not happen again in the future. The delay in taking your order and the issue with the Welcome Drinks are both areas we will review to improve the guest experience. Thank you again for bringing these points to our attention. We value your feedback and hope to have the opportunity to welcome you back for an even better experience next time. Warm Regards, Vianne Birrell Acting General Manager

Wouldnt go back

Tripadvisor 评级 2.0/5

Dan G 经 TripAdvisor 认证的评论

Had to turn Air Conditioner off due to the noise which made the room very cold and uncomfortable, no floor heating in the bathroom and tiles were freezing, I would hate to be staying during an actual winter. Offsite parking I think was excessive at $35 a day, coffee machine was not working in the breakfast area, not the auto one but the fresh bean machine. If we go back to Canberra, we won't be staying here

Dear Y7889FYdang, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay wasn’t as comfortable as it should have been. We understand how important comfort is, especially when it comes to temperature control, and we apologize for the issues with the air conditioner and the bathroom floor. Regarding the offsite parking, we understand that parking costs can be an inconvenience, and we appreciate your feedback. We also apologize for the coffee machine not being operational during your stay. We did get a quick response from our service provider however I understand this did impact. We genuinely appreciate your comments, as they help us improve our services. We regret that you didn’t have a more enjoyable stay, and we hope you’ll consider us again should your travels bring you back to Canberra. Thank you again for your review. Warm Regards, Vianne Birrell Acting General Manager

Great weekend stay

Tripadvisor 评级 4.0/5

blobblo Solo travel - 经 TripAdvisor 认证的评论

Great weekend trip to see a concert being held at Llewellyn Hall. Very quiet being a weekend. Upgraded from queen to king room but it was twin bed. Accor plus member so received sweet treat and sparking water welcome amenity. Chose this place as close to ANU and Lake Burley Griffin. Room large with sofa to sit on. Very quiet room except floor above creaked with heavy footed guest on one of the nights. A few stairs to get to the room, which were no problem but if you don't want stairs just make it clear when booking. Some minor repairs needed eg bedside lamp cover loose. White coffee cups are very stained so need descaling not just rinsing. Bedside light switch and PowerPoints not accessible when beds arranged in twin configuration. Chair has arms so does not fit under desk so not the best if you have to do work at the desk. Library bar or the lobby is lovely place to sit. Accor member welcome drink only available from the bar, not the restaurant. Wasn't told this at check in. Dinner at restaurant was great but it does not open Sundays and the bar was booked out Sunday night so did not eat at hotel then. Nearby restaurants within 1 block walking distance . Breakfast buffet small but adequate and dishes frequently replaced (continental buffet and made to order hot breakfast included in price). Uber to airport very early Monday morning was about $17. Yes will stay again.

Dear blobblo, Thank you for your detailed feedback! I’m delighted to hear you had a great weekend stay, especially for the memorable concert experience at Llewellyn Hall. It’s wonderful that you enjoyed the upgrade and the welcome amenities as an Accor Plus member. I appreciate your insights regarding the room configuration and the minor repairs needed; we’ll address these as we engage a design service for hotel room enhancements in 2025. I’m glad you enjoyed dinner at our restaurant, and I apologize for the confusion about the welcome drink location. Thank you for your understanding regarding the restaurant’s schedule. We truly value your feedback and look forward to welcoming you back on your next visit! Warm Regards, Vianne Birrell Acting General Manager

Not up to scratch

Tripadvisor 评级 3.0/5

elizabeth m Couples - 经 TripAdvisor 认证的评论

We have stayed here before and had a better experience. We were disappointed with dinner and breakfast. Dinner was bland and served were small. Cooked breakfast was ok but the buffet cereal, toast area was very basic, untidy looking and poorly presented. Accomodation was adequate for 1 night.

Dear Elizabeth m Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience didn’t meet the high standards you’ve come to expect from us, especially as a returning guest. We truly appreciate your comments about the dinner and breakfast, and we’re sorry to hear that the meals were not enjoyable. We have a new Head Chef and we will be reviewing the menu and presentation to ensure the quality matches the experience we aim to provide. We’re glad the accommodation was adequate for your one-night stay, but we do wish we could have made your visit more enjoyable overall. Your feedback is important to us, and we will use it to make improvements. We hope you’ll consider staying with us again, and we look forward to having the opportunity to provide you with a more seamless experience next time. Warm Regards, Vianne Birrell Acting General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 339 评论 8/10 位置
  • 703 评论 6.3/10 房间
  • 656 评论 8.2/10 服务
  • 8 评论 3.1/10 上网
  • 304 评论 6.7/10 食物
  • 202 评论 5.5/10 清洁度
  • 143 评论 4.8/10 早餐
  • 137 评论 4.9/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。