堪培拉曼特拉麦克阿瑟酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 525 评论

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描述

酒店其他优惠

  • 距离澳大利亚战争纪念馆 3 公里

  • 紧邻澳大利亚体育学院

  • 靠近 GIO 体育馆

  • Our hotel's conferencing facilities are perfect for your next function or event

  • We understand travel demands, which is why our reception is open 24 hours for convenience

我们的客房

酒店位置

堪培拉曼特拉麦克阿瑟酒店

219 Northbourne Avenue
2612 TURNER
澳大利亚

GPS:-35.2609882, 149.1310808

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
酒店附近
  • 停车

PODILATO RESTAURANT

Podilato 在希腊语中的意思是"自行车"。曼特拉麦克阿瑟酒店全新开业的餐厅酒吧以 Podilato 命名,承载着酒店的骄傲和喜悦。Podilato 在传统希腊菜肴的基础上进行创新,在轻松欢乐的餐厅气氛中呈献到您的桌上。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  525 评论

TripAdvisor 评级  4.0/5  900 评论

Nice hotel

Tripadvisor 评级 5.0/5

Jeff20APR 经 TripAdvisor 认证的评论

Rooms were neat and fresh, breakfast buffet was nice too (their coffee is amazing). Staff always wanted to assist and were really friendly. Location is good and city centre is just 2 light rail stops away. They have option of 2 bedrooms suite which is perfect for families.

Dear Jeff, Thank you for your wonderful review! We’re so glad to hear you enjoyed the neat and fresh rooms, as well as our delicious breakfast buffet and amazing coffee. It’s great to know that our friendly staff and convenient location added to your experience. We’re also happy you found our 2-bedroom suites perfect for families! We truly appreciate your feedback and look forward to welcoming you back on your next visit! Regards,

Visiting Canberra with family

Tripadvisor 评级 5.0/5

hengjiangc2022 商务住宿 - 经 TripAdvisor 认证的评论

I had made an error in my haste when booking a room for my family. I had booked 2 different apartments with 2 rooms instead of the intended single apartment with 2 rooms. I only realised my error when I checked into Mantra later in the afternoon. Nikhil who was the Front Office Manager at reception was exceptionally accomodating and understood my predicament and adjusted my booking at no extra change - something which he didn’t have to do. Very grateful for the extension of this courtesy to him and his front office team. Thank you. Had a great breakfast, rooms were clean and beds comfortable. Have stayed at this property before and would have no hesitate to go back when I’m back in Canberra.

Dear Jiang, Thank you so much for your kind words! We're delighted to hear that Nikhil and the team were able to assist you and ensure a smooth stay. It’s great to know you enjoyed the breakfast, clean rooms, and comfortable beds. We truly appreciate your loyalty and look forward to welcoming you back to Mantra on your next visit to Canberra! Regards,

Spacious room

Tripadvisor 评级 5.0/5

NarellePearl Solo travel - 经 TripAdvisor 认证的评论

Some of the benefits I enjoyed while staying at the Mantra MacArthur included: * large corner room * comfortable king bed * in room microwave * lovely buffet breakfast * helpful, friendly and efficient staff * 5 minute walk to light rail station * under 10 minutes on light rail to CBD

Dear Pearl, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your spacious room, comfortable king bed, and the convenience of the in-room microwave. It’s also great to know that our buffet breakfast and the friendly, efficient service from our staff made a positive impact on your stay. We truly appreciate your feedback and are so glad you had a great experience with us. We look forward to welcoming you back on your next visit to the area! Regards,

Handy location

Tripadvisor 评级 5.0/5

anneM1711DA 经 TripAdvisor 认证的评论

Handy location near light rail, close to city centre. Spacious room although no clothes storage other than hanging space for a few items. We stayed in the 2 bedroom suite, 2 couples, however there were only 2 chairs at the dining table. Otherwise, clean and tidy rooms. Reception staff were very helpful and answered any queries. Highly recommend.

Dear Anne, Thank you for your fantastic review! We’re thrilled to hear you found our location convenient and enjoyed the spaciousness of the room. We appreciate your feedback about the dining chairs and storage, and we’ll take that into consideration for future improvements. It’s great to know our reception staff were helpful. Thank you for the recommendation, and we hope to welcome you back soon! Regards,

Friendly and helpful staff

Tripadvisor 评级 4.0/5

Geoffrey B 经 TripAdvisor 认证的评论

Had trouble finding entry to the motel, it requires better signage. Reception staff were friendly and helpful with anything I required, had a disabled accessible room as my wife is in a wheelchair. For a reasonably large room the side of bed access was tight, the bathroom had been renovated and there was a reasonably high rise at the entry into it and my wife couldn’t wheel her chair up into the room. The room was tidy and comfortable but the housekeeping need to do a better job, dirty microwave, something had spilt through the fridge and had leaked out into the cabinet and hadn’t been cleaned up. The garbage cupboard was filthy with rubbish behind it and dirty, the tea and coffee container was dirty inside and a used teaspoon inside it. Everything needs a good clean and wipe over. The room had everything in it you needed and parking is ok just not in the motel itself. Just a pity the restaurant is only opened for breakfast and there is no barista there to use the coffee machine. Overall a reasonably good place just needs a good going over and get it running to its full potential so that the guests can take full advantage of it.

Dear Geoffrey, Thank you for taking the time to share your feedback. We’re glad to hear that our staff was friendly and helpful during your stay. We sincerely apologise for the issues you encountered with accessibility and cleanliness. Your comments are invaluable, and we will address them with our team to improve our services. We appreciate your understanding and hope to welcome you back for a better experience in the future. Best regards,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 366 评论 6.9/10 位置
  • 545 评论 6/10 房间
  • 386 评论 7.2/10 服务
  • 23 评论 5.7/10 上网
  • 286 评论 5.4/10 清洁度
  • 262 评论 5.5/10 舒适度
  • 148 评论 1.3/10 食物
  • 134 评论 4.9/10 设施

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