Classificação clientes Avis 4.0/5 15.442 comentários
Hotel ALLSAFE. Aprovado
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A 1 km do lago, a 3 km do Parlamento
Muitos restaurantes e bares nas proximidades
WIFI, grande espaço de trabalho, TV de tela plana a cabo
Bebidas e lanches durante todo o dia no elegante bar
Centro de fitness, spa, sauna, espaços para eventos
Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.
Check-in a partir das 14h00
Check out até as 11h00
Com diversas opções de acomodação que incluem quarto executivo king e apartamento executivo, o Novotel Canberra é perfeitamente adequado para viagens de negócios e a lazer. Cada quarto é bem equipado, com decoração contemporânea e variedade de instalações instalações convenientes. Os hóspedes desse excelente hotel em Camberra desfrutam de controle de temperatura no quarto, TV de tela plana com esportes e notícias Foxtel, acesso à internet, minibar, banheiro e equipamentos para chá e café.
Sujeito à disponibilidade
Número de salas de reuniões: 7
Tamanho máximo: 70 m²
Capacidade máxima: 50 pessoas
Capacidade máxima para banquete: 28 pessoas
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
A great Disappointment
85JoanCF 19/04/2021 Avaliação certificada TripAdvisor
According to my husband the worst Accor he has stayed in! And he is seldom critical. I felt the same and was shocked at the lack of services available, the poor organisation, the delays at reception, no phones answered by reception, housekeeping or dinning, carpark unmanned and disorganised, lifts didn't work, room door key repeatedly faulty, 1 hour wait for a table at the restaurant, although we had booked, incorrect food brought after the long wait. We were glad to leave and hope I don't need to return. I have recently started staying at hotels again after the Covid scare, but this hotel needs much improvement to draw people back. I used my free night and am so sorry I wasted it on this hotel. I hope the rest of my Accor membership proves to be more worthwhile, this certainly wasn't.
john t 18/04/2021 Avaliação certificada TripAdvisor
at check in I was advised to move my car from out the front although it was in the drop off zone, we were given the wrong room, we had booked a room with balcony, had to go back to reception where check in woman did not apologise or even seem to care, overheard her colleague say it was her who changed booking..we were told what time we had to take breakfast however the person checking in next to me was given choice..waited 1 hour for first coffee at breakfast and the food was very disappointing poached eggs hard, cold and I think precooked one piece of dry toast breakfast room badly managed.Bed old and lumpy mattress pillows old and like tissue paper
xmasrob 16/04/2021 Avaliação certificada TripAdvisor
Hotel was great however understaffed at the moment compared to previous visits, slow service for breakfast and the valet parking, the staff in the restaurant required managers to assist with the taking of orders, however eye fillet I had was one of the best I have had for sometime.
BarbNewcastle 14/04/2021 Avaliação certificada TripAdvisor
Location was the only positive. Understaffed and run down hotel, not of usual Novotel standard. Room cramped and with old fashioned beds and poor quality bedding. Toilet and shower need replacing. Combination basin/sink is impractical. Staff in restaurant tried hard to please but were hampered by nw and not enough staff. Reception staff in training without support. Points still not allocated and $ not removed from pre-allocation 10 days after stay. Location is great as short walk to restaurant hub.
Surge Pricing gone wrong
542dean 14/04/2021 Avaliação certificada TripAdvisor
Very dated small rooms, no powerpoints working, crazy car parking, even worse lifts, and paying triple the standard rate at peak times. The so called balcony rooms are at the back with a view of the carpark and next high-rise. At least its central and close to city!
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