Novotel Canberra 4,5 estrelas

Classificação clientes Avis (Classificação ALL) 3.8/5 3.718 comentários

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Descrição

Extras do hotel

  • A 1 km do lago, a 3 km do Parlamento

  • Muitos restaurantes e bares nas proximidades

  • WIFI, grande espaço de trabalho, TV de tela plana a cabo

  • Bebidas e lanches durante todo o dia no elegante bar

  • Centro de fitness, spa, sauna, espaços para eventos

Nossas acomodações

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Localização do hotel

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Austrália

GPS:-35.27799, 149.128986

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

FIRST EDITION

Refeições disponíveis o dia todo, das 10h30 até tarde da noite no Ambrae Bar e despensa e serviço de quarto no Novotel Canberra disponíveis 24 horas, com muitas opções disponíveis.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.8/5  3.718 comentários

Classificação no TripAdvisor  3.7/5  4.049 comentários

Reccommended

Classificação TripAdvisor 5.0/5

241debh Viagem individual - Avaliação certificada TripAdvisor

Very impressed with all aspects of the stay apart from the dated bathroom which needs some TLC. Highly recommend First Edition for meals and all staff were accommodating with my requests including providing a phone charger. Perfect central location with everything close by.

Dear 241debh, Thank you for taking the time to share your feedback following your recent stay at Novotel Canberra. We're delighted to hear that you enjoyed our central location and that our team was able to accommodate your requests, including providing a phone charger. It's also wonderful to know you highly recommend First Edition for meals — we’ll be sure to pass your kind words along to the team. We appreciate your comments regarding the bathroom and will take this on board as we continuously work to improve our guest experience. Thank you again for choosing to stay with us. We hope to welcome you back in the near future. Warm regards, Alison Mair

Novotel Canberra misses the mark…

Classificação TripAdvisor 1.0/5

MichelleKCo Avaliação certificada TripAdvisor

Unfortunately we just didn’t love this hotel. We had booked through Luxury Escapes - sadly luxury is not a word I would associate with the hotel. It feels old, the breakfast was basic (hot cross buns were good however kept running out) & the queue to get into breakfast was waaaaaay too long and disorganized and the hostess too grumpy tbh. The shower wasn’t hot, no tea or coffee in the rooms and the bar closed early -about 9.30. To top it off we had a pre-paid package yet were somehow still charged for something on credit card that they have yet to explain. When checking out I queried this and was advised it was removed then received an email with an invoice and charge to my card. Please explain - no response as yet. Good location but there are plenty of good hotels close by in Canberra. We usually stay at the QT - but tried the Novotel as part of a LE deal. we won’t be back to the Novotel.

Dear MichelleKco, hank you for taking the time to share your recent experience with us. I’m truly sorry to hear that your stay did not meet expectations. We aim to provide a comfortable and enjoyable experience for all our guests, and I regret that we fell short in several areas during your visit. Please accept our apologies for the issues you encountered with breakfast service, the room amenities, and the shower. Your feedback has been shared with the relevant teams to ensure we address these matters promptly and improve our service standards. I’m especially concerned about the unresolved charge to your credit card. This is certainly not the experience we want for our guests, and I apologise for the lack of response. If you are still awaiting clarification, please feel free to contact me directly at the hotel so I can follow this up for you as a priority. While I understand that your experience has left you feeling disappointed, I do appreciate your candid feedback and hope you might reconsider visiting us again in the future so we have the opportunity to provide you with the high standard of hospitality we strive for. Warm regards, Alison Mair

Un bon choix

Classificação TripAdvisor 4.0/5

Racam Avaliação certificada TripAdvisor

Situation parfaite en plein centre avec une multitude de restaurants et boutiques dans les environs immédiats. L hôtel lui même est fort correct avec une belle piscine.Le restaurant n a qu une carte squelettique mais offre une belle remise aux titulaires de la carte Accor Plus.

Cher Racam, Merci d'avoir choisi de séjourner avec nous au Novotel Canberra. Nous sommes ravis d'apprendre que votre récente expérience a été très positive et que notre emplacement répond à vos besoins. C'est également merveilleux d'apprendre que vous avez adoré notre piscine et apprécié l'utilisation de votre carte Accor Plus. Je peux confirmer que notre nouveau menu complet sera relancé la semaine prochaine et je m'excuse si vous avez trouvé notre menu réduit limité./ Nous espérons vous accueillir chaleureusement lors de votre prochaine visite à Canberra. Sincèrement, Jessica James Directeur général

Aconchegante

Classificação TripAdvisor 4.0/5

MoroJ Negócios - Avaliação certificada TripAdvisor

Hotel bem aconchegante! Muito limpo e com acomodações muito confortáveis. Café da manhã bem servido e com muita variedade. Pessoal muito atencioso e com muita cortesia no atendimento. A localização do hotel é muito interessante com uma vizinhança muito bonita.

Dear MoroJ, Thank you for your review of Novotel Canberra. We are delighted you enjoyed your stay and hope you enjoyed your time visiting Australia. Kind regards Ben Murphy General Manager

boa localizaçao

Classificação TripAdvisor 4.0/5

daniela0366 Família - Avaliação certificada TripAdvisor

O único problema desse hotel é que ficamos no andar que fica a piscina aquecida, no final do corredor. Como o corredor tem carpete, as pessoas saem da piscina molhadas e encharcam o carpete. Assim, fica um pouco de cheiro de mofo.

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.758 comentários 7.4/10 Localização
  • 2.398 comentários 5.4/10 Quarto
  • 1.854 comentários 7.3/10 Serviço
  • 28 comentários 4.5/10 Wifi
  • 922 comentários 5.8/10 Conforto
  • 856 comentários 4.7/10 Limpeza
  • 639 comentários 3.8/10 Comodidades
  • 638 comentários 2.7/10 Atmosfera

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