Novotel Canberra 4,5 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 3 739

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Opis

O hotelu

  • 1 km to Lake Burley Griffin, 3 km to Parliament House

  • 286 spacious rooms and suites centrally located in the vibrant city centre

  • Complimentary WiFi, large work space, flat-screen TV

  • Eat like a local at First Edition Restaurant & Bar serving an array of local produce

  • Health & Wellbeing facilities - indoor heated pool, spa, sauna and gym. In room yoga channel.

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

Novotel Canberra

65 Northbourne Avenue
2601 CANBERRA
Australia

Pozycja GPS:-35.27799, 149.128986

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

FIRST EDITION CANBERRA

Taste Canberra like a local at First Edition Restaurant. Showcasing only the best and freshest local produce sourced within Australia's capital and surrounds. Open for Breakfast and Dinner 7 days a week with High Tea and Brunch on Saturdays.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.8/5  Liczba opinii: 3 739

Ocena TripAdvisor  3.7/5  Liczba opinii: 4 049

Reccommended

Ocena na stronie TripAdvisor 5.0/5

241debh Solo travel - Opinia zatwierdzona w TripAdvisor

Dear 241debh, Thank you for taking the time to share your feedback following your recent stay at Novotel Canberra. We're delighted to hear that you enjoyed our central location and that our team was able to accommodate your requests, including providing a phone charger. It's also wonderful to know you highly recommend First Edition for meals — we’ll be sure to pass your kind words along to the team. We appreciate your comments regarding the bathroom and will take this on board as we continuously work to improve our guest experience. Thank you again for choosing to stay with us. We hope to welcome you back in the near future. Warm regards, Alison Mair

Novotel Canberra misses the mark…

Ocena na stronie TripAdvisor 1.0/5

MichelleKCo Opinia zatwierdzona w TripAdvisor

Dear MichelleKco, hank you for taking the time to share your recent experience with us. I’m truly sorry to hear that your stay did not meet expectations. We aim to provide a comfortable and enjoyable experience for all our guests, and I regret that we fell short in several areas during your visit. Please accept our apologies for the issues you encountered with breakfast service, the room amenities, and the shower. Your feedback has been shared with the relevant teams to ensure we address these matters promptly and improve our service standards. I’m especially concerned about the unresolved charge to your credit card. This is certainly not the experience we want for our guests, and I apologise for the lack of response. If you are still awaiting clarification, please feel free to contact me directly at the hotel so I can follow this up for you as a priority. While I understand that your experience has left you feeling disappointed, I do appreciate your candid feedback and hope you might reconsider visiting us again in the future so we have the opportunity to provide you with the high standard of hospitality we strive for. Warm regards, Alison Mair

Mixed

Ocena na stronie TripAdvisor 2.0/5

BMinDRW Opinia zatwierdzona w TripAdvisor

Dear BMinDRW, We're pleased to hear you enjoyed our central location, found breakfast to be great value, and were able to make the most of our indoor pool—especially during the cooler April weather. It's also lovely to know our team made a positive impression during your stay. We’re sorry to hear that parking availability and pillow comfort impacted your overall experience. Due to our city location, on-site parking is limited and can fill quickly, especially in the evenings. However, there are several public car parks located within a short walking distance of the hotel, and our team is always happy to assist with directions or suggestions. We appreciate your feedback and will take your comments on board as we look to improve. Warm regards, Alison Mair

Memorable and safe convenience

Ocena na stronie TripAdvisor 5.0/5

Maria Nilda C Opinia zatwierdzona w TripAdvisor

Dear Marionildac2025, Thank you so much for your kind words and for choosing to stay with us at Novotel Canberra. We're thrilled to hear that Anton provided you with such excellent service and support throughout your stay. We’re proud to have him on our team, and I’ll be sure to pass along your lovely feedback. It’s also great to know you enjoyed the breakfast and found our bathroom amenities to your satisfaction. We truly appreciate your comments and hope to welcome you back again soon. Warm regards, Alison Mair

Needs a renovation

Ocena na stronie TripAdvisor 4.0/5

wombatdavid Opinia zatwierdzona w TripAdvisor

Dear wombatdavid, Thank you for taking the time to share such detailed feedback following your recent stay at Novotel Canberra. We’re pleased to hear you enjoyed our central location, spacious rooms, and pool facilities. It's also great that you were able to take advantage of your Accor Plus membership and Platinum benefits, and we're glad we could accommodate your upgrade request to a one-bedroom apartment. That said, we understand and appreciate your point that elite members should not have to request upgrades, and we will work with our team to ensure better proactivity in this area. Your observations regarding the room’s condition and furnishings are noted and appreciated. We recognise the need for refurbishment and are actively reviewing opportunities to enhance our guest experience. I’m sorry to hear that your interaction regarding the Peloton bonus points offer wasn’t followed through—this is not the standard of service we aim to deliver, and I’ll be following up with the team to improve communication in this regard. Thank you also for your comments on breakfast and the background music volume—we’ll certainly take that on board. We’re grateful for your loyalty and thoughtful feedback, and we do hope to welcome you back again at a great rate in the future. Warm regards, Alison Mair

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 758 Liczba opinii 7.4/10 Lokalizacja
  • 2 398 Liczba opinii 5.4/10 Pokój
  • 1 854 Liczba opinii 7.3/10 Obsługa
  • 28 Liczba opinii 4.5/10 Internet
  • 922 Liczba opinii 5.8/10 Komfort
  • 856 Liczba opinii 4.7/10 Czystość
  • 639 Liczba opinii 3.8/10 Udogodnienia
  • 638 Liczba opinii 2.7/10 Klimat

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