Mantra on Northbourne Canberra 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 063

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Mantra on Northbourne Canberra - Image 2
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84 Northbourne Avenue, 2612 CANBERRA, Australia

Opis

O hotelu

  • 24-hour reception

  • In-room internet access

  • Fully equipped gym

  • Carparking

  • Conveniently located close to Canberra attractions

Nasze pokoje

Zarezerwuj ten hotel

Pokój

Hotel

  • 3 os. maks.
  • 30 m² / 322 sq ft
  • Pościel 1 x Łóżko king-size

Lokalizacja hotelu

Mantra on Northbourne Canberra

84 Northbourne Avenue
2612 CANBERRA
Australia

Pozycja GPS:-35.274217, 149.130653

Telefon
Faks +61 2 6243 2599

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

STOCK KITCHEN

BREAKFAST ONLY. Stock Kitchen and Bar is the perfect place to enjoy fabulous coffee and food with family, friends and colleagues. Inspired by home-style, hearty and healthy fare, we can guarantee there is something everyone will enjoy.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 063

Ocena TripAdvisor  3.8/5  Liczba opinii: 2 251

Convenient location

Ocena na stronie TripAdvisor 2.0/5

Wendy C Couples - Opinia zatwierdzona w TripAdvisor

Dear Wendy, Thank you for sharing your feedback with us. We’re pleased to hear that you found our location convenient and enjoyed the spacious room. We sincerely apologise that the room did not meet your expectations and that the facilities, including the pool and gym, did not live up to your previous experiences with Accor hotels. We understand how important it is for the property to reflect the images and descriptions you see online, and we will review our listings to ensure they accurately represent the guest experience. We also regret that your status as a Gold Accor Plus member was not recognized during your stay. We’ll make sure this is addressed with our team to improve our recognition of loyal guests moving forward. Your feedback is invaluable in helping us improve, and we hope you will consider staying with us again to experience the enhancements we’re working on. Warm regards, Elan Koirala Front Office Manager Mantra on Northbourne Canberra

Great treatment of an Accor platinum

Ocena na stronie TripAdvisor 5.0/5

wombatdavid Opinia zatwierdzona w TripAdvisor

Dear wombatdavid, Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us, especially as an Accor Plus and Platinum member. It’s fantastic to know that you enjoyed the upgrade, breakfast, and the welcoming service from our team. We’re sorry to hear about the issue with the WiFi, and we appreciate you bringing it to our attention. We’ll make sure this is looked into to ensure a seamless experience for future guests. We also understand the pool temperature wasn’t ideal during your stay, and we apologise for the inconvenience caused by the heater being out of service. Thank you again for choosing to stay with us and for sharing your feedback. We hope to welcome you back on your next visit to Canberra! Warm regards, Elan Koirala Front Office Manager Mantra on Northbourne Canberra

Not a 4 star hotel, don’t expect any Accor Benefits.

Ocena na stronie TripAdvisor 2.0/5

Eaa1947 Opinia zatwierdzona w TripAdvisor

Dear Eaa1947, Thank you for your feedback regarding your recent stay with us. We appreciate your loyalty as a Platinum ALL member and regret that your experience did not meet your expectations. As an Accor property, we always strive to recognise our members, and upgrades are provided when available. However, as mentioned during your stay, upgrades are subject to availability, and unfortunately, the premier room was not ready for immediate occupancy due to our minimal housekeeping staff on weekends. Regarding coffee facilities, Nespresso machines are not a standard inclusion in all rooms. While we were unable to relocate one for you, we did offer complimentary barista-made coffee as an alternative. I’m sorry if this did not meet your preferences. We acknowledge that our dining options differ from some other hotels, but we aim to provide quality alternatives, including nearby dining recommendations. Your feedback is valuable, and we will continue to review how we can improve our services. We hope to have the opportunity to welcome you again and provide a more enjoyable experience. Please don’t hesitate to reach out if I can assist with any future bookings. Sincerely, Elan Koirala Front Office Manager

Horrible

Ocena na stronie TripAdvisor 1.0/5

Emily R Opinia zatwierdzona w TripAdvisor

Dear Emily, Thank you for sharing your feedback. I’m very sorry to hear about your experience, as this is certainly not the standard we aim to provide. Cleanliness is a top priority for us, and I sincerely regret that your room was not up to expectations. I will be addressing this with our housekeeping team immediately to ensure such issues are rectified. Regarding the car park, we operate on a first-come, first-served basis due to limited spaces, and I apologise if this was not communicated clearly before your arrival. Additionally, we take pest control very seriously, and I will be escalating your concerns to our maintenance team to investigate and resolve any issues in the lower ground level. We appreciate your feedback, and I’d like the opportunity to restore your confidence in our hotel. Sincerely, Elan Koirala Front Office Manager

SAFETY CONCERN

Ocena na stronie TripAdvisor 1.0/5

Alora M Opinia zatwierdzona w TripAdvisor

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 437 Liczba opinii 9.2/10 Lokalizacja
  • 687 Liczba opinii 6.5/10 Pokój
  • 484 Liczba opinii 7.9/10 Obsługa
  • 24 Liczba opinii 5.2/10 Internet
  • 241 Liczba opinii 5.2/10 Czystość
  • 151 Liczba opinii 5.3/10 Śniadanie
  • 130 Liczba opinii 3.4/10 Udogodnienia
  • 122 Liczba opinii 2.7/10 Klimat

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Canberra - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.