Peppers Gallery Hotel Canberra 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 439

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Opis

O hotelu

  • Indulge in traditional, authentic Italian cuisine at Bicicletta Restaurant, located onsite

  • Our facilities include two designer boardrooms and state of the art conferencing spaces

  • Choose from a carefully curated wine list in the Library Bar where you can sit back and relax

  • The hotel provides business services and Internet, is ideally located for functions

  • Room service is available for your comfort, with a 24 hour menu from award-winning Bicicletta

Nasze pokoje

Lokalizacja hotelu

Peppers Gallery Hotel Canberra

15 Edinburgh Avenue
2601 ACTON
Australia

Pozycja GPS:-35.284379, 149.123692

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

BICICLETTA

Authentic Italian food created from the freshest seasonal produce and ingredients, locally sourced. Known for its great coffee, this award winning Italian restaurant plates up daily specials fresh from the marketplace and has a carefully curated wine list

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 439

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 328

Relaxing stay!

Ocena na stronie TripAdvisor 5.0/5

kerrynberry Opinia zatwierdzona w TripAdvisor

Lovely hotel in a great location for access to the lake. The onsite Italian restaurant served delicious food at reasonable prices and it was lovely to sit outside for pre dinner drinks. The room was clean and comfortable and all staff were friendly and helpful. We will return!

Thank you for leaving a review. Glad to hear you had a memorable stay and we look forward to welcoming you back for your next stay in Canberra. Anand Unnikrishnan

Nice facade masks poor accommodation experience.

Ocena na stronie TripAdvisor 2.0/5

justin5167 Opinia zatwierdzona w TripAdvisor

Like so many hotels, this one has nice public areas. The rooms however are totally disappointing. Mine was dirty, the bed sheets didn't fit the bed and it came apart duringthenight, the water pressure was low, the bathroom lights were dim, the internet was slow, the TV had dead pixels, the windows had cobwebs. But the A/C was good.

Dear Justin5167, Thank you for leaving a review from your recent stay. Disappointing to hear of the issues you have encountered. I will discuss your feedback with my team to ensure shortfalls are addressed to allow us to serve our guests with an improved experience. Anand Unnikrishnan

Urgent stay, delightful hotel

Ocena na stronie TripAdvisor 5.0/5

Peteroz99 Opinia zatwierdzona w TripAdvisor

Needed a quick stay to extend my Canberra stay, and they luckily had room. Upgraded with a lovely room I've had before that has everything. Nespresso machine, rain shower, blackout curtains, excellent aircon, scrumptious linen and perfect woodfired pizza in the restaurant. I can't fault this place.

Dear Peteroz99, Thank you for leaving a review and glad to hear you had a wonderful stay. Look forward to welcoming you back! Anand Unnikrishnan

Terrible experience where my booking was wrongfully cancelled by the hotel

Ocena na stronie TripAdvisor 2.0/5

yuls_1 Opinia zatwierdzona w TripAdvisor

As an Accor Plus Gold member, I booked via the app 2 days prior to our stay. I paid by credit card and received the booking confirmation. We arrived ready to check in at 8pm and was told that our booking had been cancelled as I had apparently not paid. I showed him proof that my credit card has been debited and he was initially adamant that I (or someone who had access to my account) had cancelled my booking. I assured him that at the time that he claimed the booking was cancelled, we were travelling and certainly did not cancel the booking. I waited (with small child in tow) for close to an hour whilst the man on reception called to try to find out what had happened. He asked me to pay again, which I was obviously not prepard to do seeing that my credit card had been debited. After a very long and tiring wait, he advised that he would reinstate my booking and check us in. He advised that I should return to settle everything in the morning. The supervisor in the morning asked that he hold an amount on my credit card until they were sure that the credit card payment had been processed. The amount was finally reinstated, however it was a terrible experience as a very loyal Accor member and a first stay at the Peppers Gallery. The rooms were comfortable enough, and breakfast was just ok. The car parking is quite a long walk from the hotel and it would potentially pose difficulty for those with mobility issues. I would not recommend staying at the hotel after being accused wrongfully of cancelling my own booking. There was no follow up whatsoever to verify what had happened or to confirm that my credit card was not going to be debited twice. Not a good experience......

Very poor

Ocena na stronie TripAdvisor 2.0/5

Michael T Opinia zatwierdzona w TripAdvisor

Room average and dated with damaged bed head. From Car park to hotel ridiculous walk just to get back to your room , Breakfast terrible buffet style nil refrigerated areas for cold Foods milks, yoghurts, cured meats just left sitting on bench from 6am - 10 am etc ,no covers on foods, dirty coffee cups and bowls. Overall disappointing.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 384 Liczba opinii 8.1/10 Lokalizacja
  • 811 Liczba opinii 6.7/10 Pokój
  • 740 Liczba opinii 8.3/10 Obsługa
  • 12 Liczba opinii 3.5/10 Internet
  • 331 Liczba opinii 6.9/10 Jedzenie
  • 233 Liczba opinii 5.4/10 Czystość
  • 129 Liczba opinii 5.3/10 Śniadanie
  • 8 Liczba opinii 3.3/10 Strefa wellness

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