BreakFree Capital Tower Canberra 4 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 614

BreakFree Capital Tower Canberra - Image 1
BreakFree Capital Tower Canberra - Image 2
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Opis

O hotelu

  • Spacious apartments, most with large balconies and fully equipped kitchens

  • Close range of dining choices as popular eateries, restaurants, lively bars and cosy pubs

  • Major attractions are close to your stay including national institutions, galleries memorials

  • Hit the squash court with a buddy or the tennis courts with the kids

  • Take a dip in the heated pool, workout in the fully equipped gym

Nasze pokoje

Apartament

3 Bedroom Penthouse

  • 7 os. maks.
  • 221 / 2378 sq ft
  • Pościel 3 x Łóżko queen-size
  • Widoki: Od strony jeziora
  • Zalety obiektu: Balkon

Lokalizacja hotelu

BreakFree Capital Tower Canberra

2 Marcus Clarke Street
2601 CANBERRA
Australia

Pozycja GPS:-35.284707, 149.125988

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja

Basen

Swimming pool (Open from 7:30am - 6:30pm)

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.8/5  Liczba opinii: 614

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 265

Good location but tired & in need of revamp

Ocena na stronie TripAdvisor 3.0/5

nicprice2018 Opinia zatwierdzona w TripAdvisor

I have to say that it was only the exceptional customer service from Rosa on the night shift that turned this from pretty much a zero to satisfactory. The check in process was a nightmare. The guy on reception wouldn’t open the front door (which you are unable to open without a swipe) wouldn’t answer the phone but could be seen having a great laugh about it with the people he was talking to. The rooms are large, great kitchen & warm but could do with a deep clean, & new bedding. Given the cold Canberra climate, electric blankets might be a good addition to the rooms. Showers are tiny. Amble underground parking available at a very reasonable $15 a night. Rosa was super helpful & knowledgeable which made the world of difference after some long days. For the price point lots of other, better options available.

Terrible

Ocena na stronie TripAdvisor 1.0/5

Sharyn F Opinia zatwierdzona w TripAdvisor

Absolutely uninhabitable. Very dirty carpets, very old fittings and furnishings, lift not working. We were horrified. I'm very surprised that this passes regulations. We could not stay and cancelled our booking. Roja, Assistant Manager was absolutely lovely and did her very best, offering us an upgrade, but that room, too, was awful. We found a new, beautifully appointed luxurious 2 bedroom apartment elsewhere for $80 less.

Poor for an Accor hotel

Ocena na stronie TripAdvisor 2.0/5

duncanm39 Opinia zatwierdzona w TripAdvisor

Stayed in a two bedroom apartment, phone didn’t work, kettle broken, no bedding for sofa bed, lots of dust, dirty floors, loud air conditioning, bathroom had holes a the tiles and was very rundown. We had another booking for a week, later in the year that we have cancelled, and we will stay somewhere else. For an Accor hotel (and I stay in lots of Accor hotels) this is of a very low standard.

Central location, great price and welcoming staff

Ocena na stronie TripAdvisor 4.0/5

Michael M Opinia zatwierdzona w TripAdvisor

Central location to enjoy the city and walk the attractions. Ample parking available with good amenities, including centrally heated pool and gym.

Great Lake view

Ocena na stronie TripAdvisor 2.0/5

Wendy C Couples - Opinia zatwierdzona w TripAdvisor

Our apartment smelt of cigarettes and the carpet was stained and dirty. Extremely loud traffic and construction noise which made it hard to sleep or enjoy the beautiful lake view. Cobwebs covered the balcony. Last guest left food in the cupboard and freezer which was not cleaned out.King bed lumpy and uncomfortable with 2 single bed stained and dirty doonas. No remote control in bedroom so we couldn’t use the TV and reception didn’t care. Ensuite had a very little shower which was unusable. Dishwasher dirty and smelly. Gym and sauna in underground carpark not inviting. No mid week clean even though we were there 8 nights .Rubbish bins near lifts over flowing and recycle bin on our floor full for days. Large apartment.Not up to Accor high standards and needs refurbishing.

Dear Wendy, Thank you for taking the time to share this review and feedback - We are glad to hear you enjoyed our great lake views however very dissapointed to hear about the issues raised during your stay. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. This review has been passed onto our respective teams to improve the standard and cleanliness within this apartment in the hope we can improve on the shortfalls mentioned. I have also flagged this with our Reception's Assistant Manager as the team are typically very willing to assist with any requests or issues raised as we obviously do not want guests to check out feeling as though there concerns have not been addressed. Again I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future if given another opporuntiy to provide you with a much more enjoyable experience. Sincerely, Joe Sergi Hotel Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 373 Liczba opinii 9.3/10 Lokalizacja
  • 661 Liczba opinii 5.1/10 Pokój
  • 264 Liczba opinii 7.5/10 Obsługa
  • 27 Liczba opinii 2/10 Internet
  • 301 Liczba opinii 2/10 Czystość
  • 277 Liczba opinii 5.4/10 Komfort
  • 204 Liczba opinii 3.1/10 Udogodnienia
  • 140 Liczba opinii 2.7/10 Klimat

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