Mercure Canberra

Mercure Canberra 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 220

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O hotelu

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • In hotel dining options with our Courtyard Restaurant and Olims Bar & Bistro

  • Meeting Space, Gym, Wifi, Onsite Parking available.

  • 10 minutes from the airport and close to public transport options.

  • Excellent service, 24-hour reception, and friendly atmosphere to feel at home.

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

  • Limestone Avenue:  Northbourne A Hume Highway

  • Samolotem

    Canberra Airport W 8km / 4 mil

  • Pociągiem

    Kingston Station W 4km / 2,49 mil

Pozycja GPS:-35.276066, 149.143494

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

Nasze pokoje

Modern and comfortable, yet stylishly graceful, guest rooms at Mercure Canberra manage to retain their traditional charm while providing all the modern conveniences. Guests staying at this heritage-listed Canberra hotel can choose from a variety of accomm odation types, with Superior and Deluxe options available. Each room is spacious and well designed, with all the essentials and a few little luxuries. Rooms feature a modern ensuite, air conditioning with manual temperature control, a work desk and a TV.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 220

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 227

Needs a really good clean

Ocena na stronie TripAdvisor 2.0/5

Toby3000 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Mould in the bathroom, smell of old stinky feet when hot water hits the drain in the shower, dust half an inch thick on skirting board, found when moving a bedside table to plug in a phone charger, "clean" towels smelt unclean. TV picture quality crap, "Smart TV" that requires a cable to use for Netflix carting from phone not available at 7:30pm from Reception ("Are you staying another night, we can get one for you for tomorrow")... "Clean" glasses looked filthy. Woke in the middle of the night to very sore itchy eye, turns out I got conjunctivitis, suspected from poorly laundered pillow cases... Breakfast was good, but not enough to make up for the other short-comings. Won't be back.

Dear Toby3000, Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and please allow me to extend my sincere apologies again. Sincerely, Lukas Wilfling General Manager

Classic old hotel. Fantastic location

Ocena na stronie TripAdvisor 4.0/5

barbd789 Opinia zatwierdzona w TripAdvisor

Yes, this hotel is on the older side but it is in a fantastic location. Room service was great from Olims Bristro. Best of all they have pet friendly rooms with courtyards. Staff were very friendly and accommodating. Walk to city centre, dog friendly parks & war memorial, also esooters ready for hire which makes exploring the city even easier.

Dear barbd789, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, in particular when it involves our wonderful team. I will share your comments with our team, specially with our chefs and front office team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager Mercure Canberra

Lovey view over the courtyard

Ocena na stronie TripAdvisor 3.0/5

dxbjamn Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The room was clean, warm and had what you need for a quick overnight business stay. Extra blankets available which is important in a Canberra winter! The furniture is a little dated but was serviceable and clean. Secure parking available in a private lot.

Dear dxbjamn, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager Mercure Canberra

Great Location

Ocena na stronie TripAdvisor 5.0/5

kingalpony Couples - Opinia zatwierdzona w TripAdvisor

Friendly and helpful staff. Clean room, although we thought the bed was just a little hard. Breakfast was fine but perhaps the dining area a little small for such a large hotel. Would recommend you make a booking for their dinner area as this seems popular with the locals.

Dear kingalpony, We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, in particular when it involves our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

Disappointing stay

Ocena na stronie TripAdvisor 2.0/5

Curiosity51540709972 Opinia zatwierdzona w TripAdvisor

Rooms were disappointing. Aircon did not work well, had to set aircon at 29oC to get warmth. Breakfast offer was poor in range and quality. Staff had language problems but were pleasant in trying. Room rate was too high for room quality offered. Would not recommend this property to friends.

Dear Curiosity51540709972, Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lukas Wilfling General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 520 Liczba opinii 9.3/10 Lokalizacja
  • 975 Liczba opinii 7/10 Pokój
  • 899 Liczba opinii 9/10 Obsługa
  • 14 Liczba opinii 6.9/10 Internet
  • 311 Liczba opinii 6.3/10 Czystość
  • 267 Liczba opinii 7.2/10 Śniadanie
  • 7 Liczba opinii 3.1/10 Strefa wellness

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