ibis budget Hamburg Quickborn 1 estrela

We were welcomed well and took possession of a very clean and new room. But we did not sleep really well, due to a bad bed material. The matress was hard and the pillows were terribly flat (I had to fold mine to have a consistent head hold). We woke up with aching backs and necks. Also, I would not recommend this hotel for friends trip as you may lack privacy.

We've been using this hotel now twice on our holiday and so far haven't been disappointed. Rooms are basic, but have air-conditioning. WiFi was a bit weak though. Breakfast is okay as well and location is fine.

Usually I have a very good stay at Ibis but this time the pillow in the bed was so lumpy that it was impossible to sleep on it. It felt like lying on a back of stones and I therefore hardly got any sleep at all. Come on guys...you need to check the quality of your pillows and change them when needed! This was a dreadful experience :-(

A special thank to both hotel receptionists. It has been a very nice and friendly stay. We recommend the hotel. It is very close to the railstation. From there it takes round about 45 min to the center of Hamburg. Best decision to go by train to Hamburg

The hotel is conventiently located off the highway and prices are ok compared to the Hamburg region. The hotel tries to sell itself as a revamped style Ibis Budget but fails on the main concern when staying ata hotel : a good night's sleep. Accor's budget hotels always had boards as bed bases and those were horrible. Many Ibis Budgets have been replacing these with slated bottoms during the latest refurbishing round. This hotel refurbished but kept the boards. It has been a long time since I slept this bed. Too bad.

We enjoyed very much our stay. The breakfast is very good. The rooms are clean and you have all the necesarry standard things. The staff is very polite and helpfull. the location is close to the highway. Overall great budget hotel!

Easy to find the hotel and it is very close to restaurants, shops and the motorway.. The service was very good. Due to some tragic on the motorway we came later than 18:00 hrs and when we talked to the reception we were told that we had the reservation until 20:00 hrs. ;0)

All I needed on my way from Sweden to Düsseldorf was to stay in this hotel. The room was clean & quiet Breakfast was good enough &.the staff was friendly. On my next trip I'll stay in the same hotel, I'm sure.

Bad service when we arrive at the egeninnsats. Not a smile. Did what she could to make our stay bad. Will never come back to this Hotel. There was no help for us. No elevator. Best regards Edvard Andersen

Nylon bedding which I do not like and not comfortable. No chairs except a plastic stool under a desk/shelf, but clean, and shower and toilet were fine. A little complicated to gain entry. Good breakfast and very helpful staff.

Like every time I stay at these budget hotels.... It's a clean room in a clean hotel, it's back to basics, a bedroom with a bathroom and nothing else, perfect for stopping at mid journey. Only complaint with this stay was a very hard bed.

Very good for a budget hotel. Room was clean and comfortable, staff were friendly. Didn't stay for breakfast as was leaving early however they did let me fill up on coffee before i went. Would stay again.

We stayed at the Ibis Budget at Quickborn near Hamburg for an overnight stop en route to the UK from Scandinavia. The hotel was immaculately clean, the member of staff was very helpful and breakfast was very good. Would use again.

I chose this because it was so convenient for a motorway junction and was pet friendly. I found a leafy circuit to walk my dog morning and evening. The room was compact but bright and clean. We also stayed on our return journey and would happily stay again.

Having booked weeks ago online, I had email saying I had a confirmed reservation so thought no more about it. I drove 600km to reach the hotel en route Uk to Iceland. The last 20km took me 2 hours due to roadworks. So I arrived at 6.20 pm shattered. I stood in line waiting at the desk and the woman said, no your reservation was only confirmed until 6pm (its in small print, not like the bold type saying confirmed reservation) so we have sold your room already. We are full. Go away. So I asked for help given a; I had a confirmed reservation and b; I was exhausted and c; I don't speak german. She said there were no rooms in hamburg due to a convention. There might be something at another ibis in some other random town. At this point I broke down and the husband came out. He said he has other rooms and if I wait till 7 he will be cancelling other people's reservations. After 7, they gave me a room but they charged a higher rate than I had booked. Given that their policy is rooms guaranteed until 6, this means they always had rooms available and it is just a ruse to get people to pay more than the reserved rate. It was an awful experience. I will never go to hamburg again and I will not use german ibis hotels if they are like that. My recommendation, unless you want to get yelled at and ripped off, stay away.