ibis budget Dunkerque Grande-Synthe

Perfect hotel. Friendly staff at the reception. Very clean and hygienic. Good and clean shower room and toilet. Neat bed linen and good bed. Safe parking. Well run hotel. Excellent location near the motorway exit. Extensive breakfast and very friendly service in the breakfast room. Very helpful and friendly staff. There was even wholemeal bread and fruit. Very quiet hotel and luckily it was not allowed to smoke anywhere. And the price was certainly attractive.

Stopped overnight on the way to family in England. Great receptionist who was very helpful and pointed us in the direction of food for that evening. We presented our hotel booking in the restaurant and got five euros off of the bill.The room was basic but clean. Thoroughly recommend this hotel.

Airless room, no air con and window opened directly above big steam vent that was noisy and emitted fumes all night. Very complicated procedure to get through locked gate arriving when no staff on duty.

I tried to contact reception to notify a late arrival due to ferry issues, however I could never reach anyone on the phone. I arrived around 02:30 am and everything was with a machine by the entrance, no reception. The room was OK, clean and as the title said perfect for a quick stop. Only problem was on the breakfast, I didn't reserve, hence no breakfast available. A little difficult to book without receptionist, though.

I had read the reviews before we stayed there, but had an open mind having staying in a similar hotel before. However the building is just really tired. The rooms were probably as clean as they could be, but because they were so tired they just looked dirty. Also the walls were thin and it was noisy all through the night even though it didn't seem to be very busy. The review that said it just needs knocking down is probably right. If you're hoping for the french version of a Premier Inn then this it not it.

From the moment we arrived with no receptionist and after the stupid way to enter hotel and receive our room number, we found our room in dirty dark corridor with no lift the whole experience was awful. The room its self was clean but needed a refurb, very tired and I don't like sleeping with another bed above me very odd shape room and shower.. All in all the hotel on an housing estate, the rooms and front of house experience needs seriously looking at. Stayed in Ibis Budget Tours twice wonderful hotel, Oviedo and Irun all of which I would recommend and certainly go back to. In future I would look at Trip Advisor before booking any Ibis hotels never to be put through what we went through with Grand Synthe If we could have had our money back and booked else where we would have done. Never written on Trip Advisor except when we have had good and well presented hotels and holidays, but this one needs to go on there to warn people of the disgrace that it is. Please do something about it.

Much better now had been re-decorated. Stairs still need attention. Could do with more Englush Tv stations. Good accesd to motorways and shops. Ideal place to stay after long journey either on continent or from North of England. Good price too with free parking. Will stay there again.

Everything worked... Better to check in on-line if you are going to arrive late. With the reception closed, it was a bit of a struggle to go through all the right procedures to open the gate to the car park. The room was very quiet

I do not know what has happened to the budget Ibis's i recent years but the smell of cleaning products or 'air freshener' has got worse and worse. Even leaving the window open for the afternoon did not get rid of it. On entry it was so bad that my eyes stung and I feel really sorry for the staff who breath in these foul chemicals everyday. Sadly we have decided not to use these hotels in future which is a shame as we are happy with a basic hotel and without the smell they would be fine.

Pleasant room, comfortable bed and surprisingly quiet on our night. Shower small but ample and just right for 2 weary motorcyclists..clean room and we will use this again instead of Calais. Thank you.

On arrival, our room absolutely stank of horrible chemicals - a lemony air freshener or perhaps cleaning chemicals. It was so unpleasant that we had to open the window and leave again, though the smell never entirely disappeared. The fittings are what you might expect of a Budget brand, a bit cheap, though the price didn't strike me as particularly 'budget.' Not somewhere I'd like to stay again. Also, I managed to leave something in my room and it has been hopeless trying to get that item returned. No response to emails, and unhelpful customer services. Not the first time I've had a poor Ibis experience.

You know, I read some negative opinions which inspired me to try this place. Actually it was rather OK. But I gave the average because there was no simple "good". The reception was kind and helpful. We had no time for breakfast due to the early ferry. However, I would point some issues which could further improve thi hotel. In general, we know that the Ibis hotels have good noise protecting windows, maybe this may come here later, ( to be honest, we are a bit sensitive, so other may not notice this). The bed (we had a bunk bed setting), why there is no automatically a selection option for two couvets, it is not obvious that everybody want to sleep under one couvets. Combining with the double size blankets with the additional one from the bunk bed is not so good due to the limited space. Please consider the new settings in several Ibis budget hotels the twin beds. (E.g. Würzburg) Anyway, the room was clean and practical, we found the hotel easily, and except our problem to sleep in this "double" bed there is nothing to complain. Maybe, next time, it would be good to have an option for asking at least the partial twin setting. But I would encourage the real twin beds.

Subject: Ibis Budget Dunkerque Grande Synthe Location: Grande-Synthe, Nord, Hauts-de-France, France, Europe Title: WORST IBIS HOTEL IN FRANCE ID#: 462227520 Dear Customer Services I am writing to you to raise an issue this Hotel The issue that we/I have experienced is: We booked a night @ ibis budget Hotel Grande Synthe in Dunkirk, as normal had to pay prior to obtaining access to the hotel, we had been allocated room 205, upon entry we were disgusted by the amount of dirt/dust on the floor around the bed, on further inspection we found urine stains around the fixture of the toilet seat to the bowl, to crown it all my wife cleaned her teeth prior to going out, took the plastic beaker to unwrap it from the sealed cellophane packing only to find that the glass must have been washed and resealed as the glass still had dried toothpaste on the inside of it. Having just finished Chemo not impressed with this hotel. nobody was around to complain to so we only used the bed facility during the night. IF YOU THINK OF USING THIS HOTEL THINK AGAIN THERE ARE BETTER IBIS HOTELS WITHIN 13 MILES

The hotel is located near the highway (2 minutes by car) but we didn't hear any noice from the traffic. Very nice room, small, but cheap, clean, the bunk bed had already all bed linen on and was very easy to make it up, we just had to pull the duvet and cushion from a bag - have never seen this before. Hotel has private free car park and as all Ibis hotels it is very easy to check in and get the access codes.

Arrived late at night. Automatic check-in worked well - no problems. Did not hear any noises during the night - so quiet (I guess). Staff in the morning friendly and efficient. I will use this hotel again.