ibis budget Dunkerque Grande-Synthe

Classificação clientes Avis 3.9/5 1.277 comentários

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Quarto 1

Número de pessoas
Idade das crianças

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+ 8 Serviços

Extras do hotel

  • Free secure parking

  • Free WiFi on all of the hotel premises

  • Television in the room

  • Breakfast from 6:30 during the week

  • Three person rooms available

Serviços no hotel e nas proximidades

Check-in a partir das 12h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidosServiços pagos
  • Hotel 100% não-fumante
Alimentação
  • Café da manhãServiços pagos
  • Máquinas de bebidas e snacksServiços pagos

Localização do hotel

ibis budget Dunkerque Grande-Synthe

Rue de la Porte de Lille
ZAC de Courghain
59760 grande synthe
frança

Tel: +33892683163

Fax: (+33)3/28218004

Check-in a partir das 12h00

Check out até as 12h00

  • DK BUS :  C1 sortie arrét galilée

  • De avião

    LILLE A 85 km / 52,82 milhas

  • De carro

    N1 par A16 sortie 56 A 0 km / 0 milhas

GPS:51.007301, 2.310909

Nossas acomodações

TRIPLE - Room with a large bed and a bunk bed

  • Número máximo de pessoas: 3
  • Superfície: A partir de 11 / 118 sq ft
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Wireless internet in your room
  • Business Desk
  • Bathroom products

DOUBLE - Room with a large bed for 2 people

  • Número máximo de pessoas: 2
  • Superfície: A partir de 11 / 118 sq ft
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Wireless internet in your room
Quartos

Avaliações dos nossos hóspedes para
ibis budget Dunkerque Grande-Synthe

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 3.9/5

1.277 comentários

tripadvisor

Classificação no TripAdvisor 3.0/5

411 comentários

Probably One Of The Worst Ibis Hotels I've Ever Stayed In

Classificação TripAdvisor 2.0/5

paul6402 Couples - 09/12/2019 Avaliação certificada TripAdvisor

This was Probably One Of The Worst Ibis Hotels I've Ever Stayed In and I've stayed in lots. This place was dark and dingy with narrow staircases, inadequate bathrooms, uncomfortable beds and ancient decor. I've stayed in many F1 hotels that are better than this.

Dear Customer, Thank you for your remarks, but we were at your disposal to discuss it. cordially

Ibis Budget Grande Synthe

Classificação TripAdvisor 3.0/5

NevillR1 Family - 22/09/2019 Avaliação certificada TripAdvisor

Comfortable and convenient for ferry crossing back to Dover and to centre of Dunkerque for restaurants and supermarket.. Lack of a lift to the first floor made it difficult to bring luggage to room.for elderly guests.

Dear customer, indeed there is no assessor and it's a shame, but do not hesitate to ask us for a room on the ground floor at the next reservation. very cordially

Not as expected - Poor standard

Classificação TripAdvisor 2.0/5

Tracey J Couples - 17/07/2019 Avaliação certificada TripAdvisor

Having stayed in a number of IBIS hotels including budget hotels. This hotel was very old fashioned room with very little airflow due to a very small window. Breakfast was also very poor and lacking choice no croissants which I would have expected been in France. This hotel was more like a F1 hotel whihc would have been half the price at least

What to say!!!!

Classificação TripAdvisor 3.0/5

wacletham Couples - 17/04/2019 Avaliação certificada TripAdvisor

Budget, definitely. But it did what was promised. Have issue with reception closing just before 9pm when bus load of guests due to arrive (who we had to help given nobody there & place in darkness and they couldn’t get a code to work!!) Perhaps an 11pm finish even. It’s not like there is only one employee for reception.

Overnight Stay

Classificação TripAdvisor 4.0/5

Sheilad88 Couples - 27/03/2019 Avaliação certificada TripAdvisor

We only stayed one night at this budget hotel. It was clean, the owner was friendly and helpful. The breakfast was great - proper coffee, not a machine as so often found in lots of hotels now. For the price it is very good value for an overnight stop and close to ferries either in Dunkerque or Calais. We did however have one complaint, the bathroom floor is extremely slippery when wet and my husband did slip and on arriving home we discovered he had broken a rib in his fall.

Perfect hotel. Friendly staff. Nice price.

Classificação TripAdvisor 5.0/5

JefNys Couples - 12/12/2018 Avaliação certificada TripAdvisor

Perfect hotel. Friendly staff at the reception. Very clean and hygienic. Good and clean shower room and toilet. Neat bed linen and good bed. Safe parking. Well run hotel. Excellent location near the motorway exit. Extensive breakfast and very friendly service in the breakfast room. Very helpful and friendly staff. There was even wholemeal bread and fruit. Very quiet hotel and luckily it was not allowed to smoke anywhere. And the price was certainly attractive.

Dear customer, we thank you very much for this beautiful comment you have left us, we wish you a very Merry Christmas. a très bientot

A short stay before the hop.

Classificação TripAdvisor 5.0/5

r11bdb Couples - 29/10/2018 Avaliação certificada TripAdvisor

Stopped overnight on the way to family in England. Great receptionist who was very helpful and pointed us in the direction of food for that evening. We presented our hotel booking in the restaurant and got five euros off of the bill.The room was basic but clean. Thoroughly recommend this hotel.

Claustrophobic

Classificação TripAdvisor 1.0/5

car0line701 Friends getaway - 26/10/2018 Avaliação certificada TripAdvisor

Airless room, no air con and window opened directly above big steam vent that was noisy and emitted fumes all night. Very complicated procedure to get through locked gate arriving when no staff on duty.

Quick stop

Classificação TripAdvisor 3.0/5

mmanv Family - 25/07/2018 Avaliação certificada TripAdvisor

I tried to contact reception to notify a late arrival due to ferry issues, however I could never reach anyone on the phone. I arrived around 02:30 am and everything was with a machine by the entrance, no reception. The room was OK, clean and as the title said perfect for a quick stop. Only problem was on the breakfast, I didn't reserve, hence no breakfast available. A little difficult to book without receptionist, though.

Unfortunately it's poor.

Classificação TripAdvisor 1.0/5

Rev_Softly Family - 25/07/2018 Avaliação certificada TripAdvisor

I had read the reviews before we stayed there, but had an open mind having staying in a similar hotel before. However the building is just really tired. The rooms were probably as clean as they could be, but because they were so tired they just looked dirty. Also the walls were thin and it was noisy all through the night even though it didn't seem to be very busy. The review that said it just needs knocking down is probably right. If you're hoping for the french version of a Premier Inn then this it not it.

Terrible hotel stayed in four other Ibis hotels on our tour and this one needs to be knocked down

Classificação TripAdvisor 1.0/5

stephenjgregory Couples - 23/06/2018 Avaliação certificada TripAdvisor

From the moment we arrived with no receptionist and after the stupid way to enter hotel and receive our room number, we found our room in dirty dark corridor with no lift the whole experience was awful. The room its self was clean but needed a refurb, very tired and I don't like sleeping with another bed above me very odd shape room and shower.. All in all the hotel on an housing estate, the rooms and front of house experience needs seriously looking at. Stayed in Ibis Budget Tours twice wonderful hotel, Oviedo and Irun all of which I would recommend and certainly go back to. In future I would look at Trip Advisor before booking any Ibis hotels never to be put through what we went through with Grand Synthe If we could have had our money back and booked else where we would have done. Never written on Trip Advisor except when we have had good and well presented hotels and holidays, but this one needs to go on there to warn people of the disgrace that it is. Please do something about it.

Newly decorated

Classificação TripAdvisor 5.0/5

KarolinaVonKitson Couples - 21/05/2018 Avaliação certificada TripAdvisor

Much better now had been re-decorated. Stairs still need attention. Could do with more Englush Tv stations. Good accesd to motorways and shops. Ideal place to stay after long journey either on continent or from North of England. Good price too with free parking. Will stay there again.

Good basic accommodation

Classificação TripAdvisor 4.0/5

jeremyhay Solo travel - 22/09/2017 Avaliação certificada TripAdvisor

Everything worked... Better to check in on-line if you are going to arrive late. With the reception closed, it was a bit of a struggle to go through all the right procedures to open the gate to the car park. The room was very quiet

dear customer thank you for your remarks. this allows to modify what is wrong. cordially

Poor Air Quality

Classificação TripAdvisor 2.0/5

Chris H Couples - 25/06/2017 Avaliação certificada TripAdvisor

I do not know what has happened to the budget Ibis's i recent years but the smell of cleaning products or 'air freshener' has got worse and worse. Even leaving the window open for the afternoon did not get rid of it. On entry it was so bad that my eyes stung and I feel really sorry for the staff who breath in these foul chemicals everyday. Sadly we have decided not to use these hotels in future which is a shame as we are happy with a basic hotel and without the smell they would be fine.

Dear customer, thank you for your remarks, but I think it is better to go into a room with a pleasant smell of cleanliness. cordialy

Overnight stay

Classificação TripAdvisor 4.0/5

Antje L Couples - 30/05/2017 Avaliação certificada TripAdvisor

Pleasant room, comfortable bed and surprisingly quiet on our night. Shower small but ample and just right for 2 weary motorcyclists..clean room and we will use this again instead of Calais. Thank you.

Dear guest, We thank you for your comment and we are looking forward seeing you again, Cordially.

Horrible smell, disappointing customer service

Classificação TripAdvisor 2.0/5

DWobbler Couples - 20/04/2017 Avaliação certificada TripAdvisor

On arrival, our room absolutely stank of horrible chemicals - a lemony air freshener or perhaps cleaning chemicals. It was so unpleasant that we had to open the window and leave again, though the smell never entirely disappeared. The fittings are what you might expect of a Budget brand, a bit cheap, though the price didn't strike me as particularly 'budget.' Not somewhere I'd like to stay again. Also, I managed to leave something in my room and it has been hopeless trying to get that item returned. No response to emails, and unhelpful customer services. Not the first time I've had a poor Ibis experience.

Dear Customer, You should have reported the odor problem in reception and we would have changed rooms if possible. Regarding the forgetfulness of something in the room you have to contact the hotel directly and not the customer service so that we can check if we have found what you forgot and so make every effort to recover your property. Cordially.

Better than expected

Classificação TripAdvisor 3.0/5

tassz Couples - 18/04/2017 Avaliação certificada TripAdvisor

You know, I read some negative opinions which inspired me to try this place. Actually it was rather OK. But I gave the average because there was no simple "good". The reception was kind and helpful. We had no time for breakfast due to the early ferry. However, I would point some issues which could further improve thi hotel. In general, we know that the Ibis hotels have good noise protecting windows, maybe this may come here later, ( to be honest, we are a bit sensitive, so other may not notice this). The bed (we had a bunk bed setting), why there is no automatically a selection option for two couvets, it is not obvious that everybody want to sleep under one couvets. Combining with the double size blankets with the additional one from the bunk bed is not so good due to the limited space. Please consider the new settings in several Ibis budget hotels the twin beds. (E.g. Würzburg) Anyway, the room was clean and practical, we found the hotel easily, and except our problem to sleep in this "double" bed there is nothing to complain. Maybe, next time, it would be good to have an option for asking at least the partial twin setting. But I would encourage the real twin beds.

Dear Customer, Thank you for your comments and suggestions. This helps us to improve our quality of services. Cordially.

Worst hotel in france

Classificação TripAdvisor 1.0/5

Basil T Couples - 26/02/2017 Avaliação certificada TripAdvisor

Subject: Ibis Budget Dunkerque Grande Synthe Location: Grande-Synthe, Nord, Hauts-de-France, France, Europe Title: WORST IBIS HOTEL IN FRANCE ID#: 462227520 Dear Customer Services I am writing to you to raise an issue this Hotel The issue that we/I have experienced is: We booked a night @ ibis budget Hotel Grande Synthe in Dunkirk, as normal had to pay prior to obtaining access to the hotel, we had been allocated room 205, upon entry we were disgusted by the amount of dirt/dust on the floor around the bed, on further inspection we found urine stains around the fixture of the toilet seat to the bowl, to crown it all my wife cleaned her teeth prior to going out, took the plastic beaker to unwrap it from the sealed cellophane packing only to find that the glass must have been washed and resealed as the glass still had dried toothpaste on the inside of it. Having just finished Chemo not impressed with this hotel. nobody was around to complain to so we only used the bed facility during the night. IF YOU THINK OF USING THIS HOTEL THINK AGAIN THERE ARE BETTER IBIS HOTELS WITHIN 13 MILES

Dear customer, you are arrived at 4pm, and this is normal, at ibis budget the payment is always made on arrival or by anticipation according to the reservation method chosen on the internet. You say you did not meet anyone during your stay, Is a fake, there was a receptionist from 5pm to 9pm, then the next day you had breakfast, so you have to meet the receptionist, whom you could have addressed if you had any bad remarks to make. Did not report any problems you said you had encountered. If I had been a client and met the problems you said you had, I would have addressed you at the reception between 5 pm and 9 pm I would have asked to change rooms.The hotel did not suit you and you did not have the honesty to tell us about it live. To make comments on Internet is so easy these days. cordially

Very good stay

Classificação TripAdvisor 5.0/5

hanas40756 Family - 05/01/2017 Avaliação certificada TripAdvisor

The hotel is located near the highway (2 minutes by car) but we didn't hear any noice from the traffic. Very nice room, small, but cheap, clean, the bunk bed had already all bed linen on and was very easy to make it up, we just had to pull the duvet and cushion from a bag - have never seen this before. Hotel has private free car park and as all Ibis hotels it is very easy to check in and get the access codes.

Dear Customer, Thank you very much for your nice comment, I hope to see you again very soon. cordially.

Very Good Experience

Classificação TripAdvisor 4.0/5

travel-star-blah Solo travel - 05/08/2016 Avaliação certificada TripAdvisor

Arrived late at night. Automatic check-in worked well - no problems. Did not hear any noises during the night - so quiet (I guess). Staff in the morning friendly and efficient. I will use this hotel again.

dear customer thank you for your comment. cordially

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