ibis Paris 17 Clichy Batignolles (antigo Berthier)

Multiple issues in the room Categorically put travellers in the older wing of the hotel Entrance is inaccessible by car Worst room service ever No one picks up the call and you'll have to go down everytime you need to ask for something Cramped up rooms

Don’t recommend this hotel at all, housekeeping enter in the room 3 times without knocking the door which they found me not dressed and it was not professional, reported to reception team and nothing was done not apologies or nothing offered, rooms are dirty and under the bed is full of dust, in the bathroom in the sink was founded mini bugs running all around the towels which is completely unhygienic… Phone in the room didn’t work. Fire alarm sounded at 6 am for more than 30 min couldn’t let anyone at the hotel sleep, keys never worked, i needed to come from the 6th floor to renew the keys 3 times which was a waste of time. I won’t recommend this hotel at all, is better to pay something better instead of staying in this hotel with such a poor service, cleanliness, only breakfast was open in the restaurant no bars or not the 2 restaurants as mentioned in the description of the hotel. Avoid it !

Horrendous hotel. Rooms dirty, cramped. cockroach in the first room. The 2nd room we couldn’t get to the toilet as it was behind the door!! 3rd room ok. No kettle. Drug dealers outside. No restaurants open except for breakfast even though they advertised 3 restaurants and bar!! Absolute awful place.

It seems that there are two sides to this hotel, the A side which is modern and up to the standards of a usual Ibis hotel, then there is the B side which we ended up staying in. I was not made aware of the difference when booking online. Our room was cramped and not well thought out at all. There was a huge tv stand which was stuck in the middle of the room almost blocking the tiny wardrobe space. It had exposed wires and was clearly broken. We had a twin room but the beds were pushed together with barely any space to move them. There were limited plug sockets and no kettle. The decor was very dated and miserable. The bathroom was more modern and well appointed. Breakfast was good. There is a bar at the hotel which is never open. The location is fine, only a few metro stops from the main attractions, but the hotel entrance is difficult to find and the road leading to it didn’t feel safe at night.

Firstly, the price was fantastic. The location is close to a Metro station and a bus stop. It is only 25 minutes from the Eiffel Tower by Metro. It is also close to the train station by bus. The reception area was welcoming they also spoke good English. The room was very clean, and had air conditioning. The shower was great and also clean. Don’t be put off by the stairwell on the road towards the hotel when you first arrive (coming from the metro). It is near a police station, very well lit, so also very safe. I would stay here again!