イビスケルンフレッヒェン

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 707 件のレビュー

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Europaallee 3A, 50226 フレッヒェン, ドイツ

説明

ホテルのその他の情報

  • エアコン完備の客室

  • 「ハウスホルスト」駅からトラム 7 号線まで徒歩 10 分

  • 無料の大型駐車場

  • 市税なし

  • 無料 Wi-Fi

当ホテルの客室

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ホテル所在地

イビスケルンフレッヒェン

Europaallee 3A
50226 フレッヒェン
ドイツ

GPS:50.917246, 6.837616

電話番号
ファックス +49 2234 276400

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

BAR

当ホテルのバーに時間という概念はありません。24時間365日営業の当バーでは、ビールやおいしいお飲み物と軽食をご用意いたします。お天気がよい日にはテラスをご利用いただけます。Skyチャンネルでスポーツの生中継をお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  707 件のレビュー

トリップアドバイザーの評価  3.8/5  453 件のレビュー

Good location for Phantasialand but would't stay again

トリップアドバイザーの評価 3.0/5

jackc_1992 トリップアドバイザー認証口コミ

We stayed as a family and when we booked the room, it wasn't clear that children under 12 are expected to stay in the same bed as the parents. So basically, there is 1 bed. We had no idea about this when booking as every other time we book for 3, it is made very clear the setup of the room. Some brands even tell you it isn't a family room. When questionning this, the staff on the desk were rude and abrupt about it basically telling us we had booked it and that was that. The most annoying bit was that even though we booked for 3, the room was setup for 2 people. So had to go back for more towels, pillows etc which is just frustrating. We took the room anyway, which was okay. I expected this to be better than an Ibis Budget, but it wasn't. The room was all plastic, needed updating as was tired and run down. Breakfast wasn't included and we didn't pay but looked basic and expensive for what it was. The only good thing was location to Phantasialand, but we wouldn't stay here again.

Not a Family Friendly Hotel

トリップアドバイザーの評価 2.0/5

Warren P トリップアドバイザー認証口コミ

I am only giving this a 2 out of 5 for location to Phantasialand and the breakfast and the room . Regarding the staff rude and unpleasant manner towards families . The room was clean and the beds were comfortable and the breakfast was a really good selection. The parking barrier was problematic having to scan in and out every time. I stay at Hotel H next time not this .

Not good

トリップアドバイザーの評価 2.0/5

ahmad a ファミリー - トリップアドバイザー認証口コミ

The Bed sheets and covers were dirty with big blood stain,also some quiry stains on the matress, the shower in room 129 was roasted hand soap snd toilet papers are short of supply in room 129, there was cigarettes smell in room 131

Dear Dr. A., Thank you for taking the time to give us your feedback about your stay. We sincerely apologize for the inconvenience you experienced during your stay in our rooms 129 and 131. Your descriptions regarding the beds, top sheets, shower and smell in room 131 are extremely worrying and not at all representative of the standard we normally provide. We deeply regret that our cleaning services did not meet expectations in this case. It is unacceptable that the beds and top sheets were not cleaned properly and that the shower was not in perfect condition. The same applies to the lack of toilet paper and hand soap, which is absolutely not our standard and we sincerely apologize for this omission. We will immediately discuss your comments with our cleaning staff and ensure that such incidents are avoided in the future. Additionally, we will take measures to ensure that rooms are cleaned regularly and thoroughly. Once again, we sincerely apologize and hope to have the opportunity to welcome you as our guest again in the future. Best regards, Your team from ibis Cologne Frechen

poor

トリップアドバイザーの評価 1.0/5

peter v ビジネス - トリップアドバイザー認証口コミ

In the middle of nowhere, in an industrial area, not much to find around for food ( except Mc Donalds. Burger King is already closed. I didn't feel very comfortable in this area, and was glad my car was ok in the morning. Staff was friendly. Room basic but biggest problem was that airco was not working and room was very hot.

Clean rooms

トリップアドバイザーの評価 3.0/5

570414586 ビジネス - トリップアドバイザー認証口コミ

Simple but clean rooms. Small bathroom completely plastic. To sleep no problem to eat be prepared, the choices for dinner are limited. Basic food but unfortunately not much in the area. Staff is friendly and plenty of free space for parking

Dear ibis guest, thank you very much for your review and your kind words. We hope to welcome you again at our ibis Hotel. Best wishes, Your ibis Koeln Frechen Team

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 642 件のレビュー 5.7/10 客室
  • 557 件のレビュー 9.1/10 サービス
  • 12 件のレビュー 6.7/10 インターネット
  • 375 件のレビュー 8.4/10 朝食
  • 364 件のレビュー 5.6/10 清潔さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。