ノボテルケルンシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,483 件のレビュー

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説明

ホテルのその他の情報

  • Wi-Fiとワークスペースを備えた明るい客室、ミーティングルーム

  • ライナウハーフェンにあり、旧市街までは徒歩わずか15分です

  • ファミリールーム、すべての年齢のお子様が楽しめるプレイエリア

  • フィットネススタジオ、大聖堂を一望できるサウナ (サウナの営業時間は、午後6時から午後10時までです)。

当ホテルの客室

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ホテル所在地

ノボテルケルンシティ

Bayenstrasse 51
50678 ケルン
ドイツ

GPS:50.926762, 6.963615

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

NOVO² RESTAURANT

多国料理が当ホテルの自慢です。静かな中庭には美しいガーデンテラスがあります。現在の営業時間は、月曜日から土曜日の午前6時30分から午後9時30分までです。犬の連れてのご入園はできません。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,483 件のレビュー

トリップアドバイザーの評価  4.0/5  1,736 件のレビュー

It was ok

トリップアドバイザーの評価 4.0/5

wanderingwanderer88 ファミリー - トリップアドバイザー認証口コミ

The hotel was ok. Staff were not very friendly. The location was decent. Room was way too hot and the gym wasn’t very good. Probably wouldn’t stay here again if I visited cologne in the future. Didn’t have breakfast as it was 24 euros per adult. Lots of nice restaurants and cafes nearby though so lots of choice.

One single event can ruin an entire experience

トリップアドバイザーの評価 3.0/5

MisterM_TA ビジネス - トリップアドバイザー認証口コミ

I would have given a better score if I hadn’t had an issue one evening at the bar / lounge / restaurant, where I was forgotten, despite clearly showing I was ready to order. I waited for more than 30 minutes and when they finally paid attention to me, they told me the kitchen was closed. As the hotel does not offer room service, the only alternative was to find a place to eat in the area, which turned out to be impossible at a relatively late hour. As I had a nice experience at the same place the previous evening with a kind and helpful staff, I believe my experience was an isolated incident which probably does not reflect the level of service of the hotel in general. That said, the unfortunate episode left a bad taste in my mouth.

Disappointing. Gave second chance, wish we had gone elsewhere

トリップアドバイザーの評価 2.0/5

Jo3363 ファミリー - トリップアドバイザー認証口コミ

First night the wardrobe door was missing meaning light stayed on all night, hindering sleep. We returned a few days later to a different room. The room rate increased and so we did not feel able to justify the crazy €24 per person for breakfast. Reception would not compromise. Air con v noisy again hindering sleep. No milk in room (reception say only coffee whitener is provided). Again reception refused to help further. So I couldn’t even have a cup of tea. Shame, as hotel in good location and very clean but the unhelpful staff, with no apparent wish to do extra to help, let it down badly. In other poor reviews the manager says “give us another chance” well we did and now we regret it. Had stayed in a Holiday Inn in meantime, that was excellent, will use that chain in future instead.

Nice and Clean and Spacious

トリップアドバイザーの評価 3.0/5

lola9876 トリップアドバイザー認証口コミ

A long way from the centre even though it has City in the name. Not bad but a walk into town. Clean sheets and sizeable room. Restaurant was pretty good. Food was nice but avoid the Goulash. Service was good.

A great German market/ Cologne visit @ the Cologne Novotel

トリップアドバイザーの評価 5.0/5

SB76UK ファミリー - トリップアドバイザー認証口コミ

Good location close to the markets and the chocolate museum. Excellent stay, started with a great first contact with the concierge. Very polite and professional and gave us vouchers for the 24 hour kiosk, these came in handy. The room was clean and welcoming for 2 adults and a toddler. The hotel is quiet and we got a great night's rest. The breakfast was a good standard offering cereals, fruits, German meats and cheeses in addition to cooked breakfast items.I would recommend adding this option. Also you can take fruits and snack items for those long days out. We had food in the hotel restaurant on the final evening and the schnitzel and German potato salad were very good.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 31 件のレビュー 4.9/10 インターネット
  • 1,123 件のレビュー 8.6/10 朝食
  • 915 件のレビュー 5.4/10 快適さ
  • 871 件のレビュー 7.9/10 清潔さ
  • 391 件のレビュー 3.8/10 お値打ち度

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