ノボテルケルンシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,412 件のレビュー

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Bayenstrasse 51, 50678 ケルン, ドイツ

説明

ホテルのその他の情報

  • Wi-Fiとワークスペースを備えた明るい客室、ミーティングルーム

  • ライナウハーフェンにあり、旧市街までは徒歩わずか15分です

  • ファミリールーム、すべての年齢のお子様が楽しめるプレイエリア

  • フィットネススタジオ、大聖堂を一望できるサウナ (サウナの営業時間は、午後6時から午後10時までです)。

当ホテルの客室

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ホテル所在地

ノボテルケルンシティ

Bayenstrasse 51
50678 ケルン
ドイツ

GPS:50.926762, 6.963615

電話番号
ファックス +49 221 80147148

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

NOVO² RESTAURANT

多国料理が当ホテルの自慢です。静かな中庭には美しいガーデンテラスがあります。現在の営業時間は、月曜日から土曜日の午前6時30分から午後9時30分までです。犬の連れてのご入園はできません。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,412 件のレビュー

トリップアドバイザーの評価  4.0/5  1,737 件のレビュー

Fantastic accommodation and incredibly friendly, outgoing staff

トリップアドバイザーの評価 5.0/5

Rogen D ファミリー - トリップアドバイザー認証口コミ

Fantastic accommodation and incredibly friendly staff. Me (20) and my younger brother (15) were travelling alone for the first time to Germany with very limited German speaking skills. Lured in by the extravagant looking hotel, we booked for our week long trip during August. When we arrived, we were greeted by friendly hotel staff who were understandably concerned about us travelling alone. After speaking to multiple staff members and the hotel manager, they went above and beyond to ensure that we were comfortable, happy and safe during our stay in Germany and let us know that we could ask them for help and advice whenever. They regularly checked in on us, making friendly conversation and smiling and waving whenever we walked by. The accommodation itself was fantastic. The room was lovely, clean and had a brilliant view. We were majorly impressed by the speaker in the bathroom connected to the TV and took full advantage of this feature throughout! The Novotel was within walking distance of the train station, the chocolate museum, the cathedral and other brilliant attractions with a beautiful scenic walk along the canal which we walked every evening. On our last night, we sat in the restaurant for the infamous chicken schnitzel. The food was impeccable and we wished we’d eaten here from the beginning. If we visit the area in the future, we will for sure be staying here again

It was ok

トリップアドバイザーの評価 4.0/5

wanderingwanderer88 ファミリー - トリップアドバイザー認証口コミ

The hotel was ok. Staff were not very friendly. The location was decent. Room was way too hot and the gym wasn’t very good. Probably wouldn’t stay here again if I visited cologne in the future. Didn’t have breakfast as it was 24 euros per adult. Lots of nice restaurants and cafes nearby though so lots of choice.

One single event can ruin an entire experience

トリップアドバイザーの評価 3.0/5

MisterM_TA ビジネス - トリップアドバイザー認証口コミ

I would have given a better score if I hadn’t had an issue one evening at the bar / lounge / restaurant, where I was forgotten, despite clearly showing I was ready to order. I waited for more than 30 minutes and when they finally paid attention to me, they told me the kitchen was closed. As the hotel does not offer room service, the only alternative was to find a place to eat in the area, which turned out to be impossible at a relatively late hour. As I had a nice experience at the same place the previous evening with a kind and helpful staff, I believe my experience was an isolated incident which probably does not reflect the level of service of the hotel in general. That said, the unfortunate episode left a bad taste in my mouth.

Disappointing. Gave second chance, wish we had gone elsewhere

トリップアドバイザーの評価 2.0/5

Jo3363 ファミリー - トリップアドバイザー認証口コミ

First night the wardrobe door was missing meaning light stayed on all night, hindering sleep. We returned a few days later to a different room. The room rate increased and so we did not feel able to justify the crazy €24 per person for breakfast. Reception would not compromise. Air con v noisy again hindering sleep. No milk in room (reception say only coffee whitener is provided). Again reception refused to help further. So I couldn’t even have a cup of tea. Shame, as hotel in good location and very clean but the unhelpful staff, with no apparent wish to do extra to help, let it down badly. In other poor reviews the manager says “give us another chance” well we did and now we regret it. Had stayed in a Holiday Inn in meantime, that was excellent, will use that chain in future instead.

Nice and Clean and Spacious

トリップアドバイザーの評価 3.0/5

lola9876 トリップアドバイザー認証口コミ

A long way from the centre even though it has City in the name. Not bad but a walk into town. Clean sheets and sizeable room. Restaurant was pretty good. Food was nice but avoid the Goulash. Service was good.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,394 件のレビュー 8.7/10 サービス
  • 32 件のレビュー 5.5/10 インターネット
  • 1,121 件のレビュー 8.6/10 朝食
  • 908 件のレビュー 5.4/10 快適さ
  • 882 件のレビュー 7.9/10 清潔さ
  • 388 件のレビュー 4.1/10 お値打ち度

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周辺の他の施設

ケルンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。