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アパートホテルアダジオケルン

お客さまの声 4.4/5 3,391 件のレビュー

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アパートホテルアダジオケルン
地図で見る
+ 14 サービス

ホテルのその他の情報

  • 旧市街地の中心に位置

  • フィットネスルームとビジネスコーナー

  • 屋外有料駐車場

  • 24時間対応のフロントデスク

  • プラネット21ゴールド

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは15h00からです

チェックアウトは11h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可 有料サービス
  • 完全禁煙ホテル
  • エアコン
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト 有料サービス
  • ランドリーサービス
  • Boutique Gourmande 有料サービス
  • ポーター
ケータリング
  • 朝食 有料サービス
レジャーとアクティビティ
  • フィットネスセンター

ホテル所在地

アパートホテルアダジオケルン

Blaubach 3
50676 ケルン
ドイツ

電話番号: +49221170520

ファックス: (+49)221/17052333

チェックインは15h00からです

チェックアウトは11h00です

  • METRO :  BOCKLEMUND POSTSTR

  • 飛行機で

    KOLN BONN FLUGHAFEN 16km / 9.94 マイル

  • 電車で

    KOLN HOPTBAHNHOF 1.6km / 0.99 マイル

GPS:50.9328, 6.95614

当ホテルの客室

ワンルーム、2 名様用

バリアフリールーム
  • 最大人数: 3
  • 面積: 最小 25 / 269 sq ft
  • 客室内Wi-Fi
  • 高速インターネット
  • 客室内ミネラルウォーター無料提供
  • 衛星 / ケーブルテレビ
  • ワークデスク(...)
ワンルーム

お客さまの口コミ
アパートホテルアダジオケルン

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.4/5

3,391 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.0/5

604 件のレビュー

Good place overall to stay in Cologne

トリップアドバイザーの評価 4.0/5

H5488EGdavido Couples - 06/01/2020 トリップアドバイザー認証口コミ

The hotel generally was very good and worked fine for ny wife and I on our trip to Cologne for New Years eve. A couple of niggles: There was no mattress cover on the bed and the fold away bed when I tried to fold it away, there were no cushions to make it into a settee as advertised. Not that nuch of an issue, but it would have been more convenient if the bed had folded away.

部屋は良いが、応対が不透明

お客さまの声 2.0/5

匿名 ビジネス - 31/05/2019 確認済みレビュー すべて

・料金、部屋の質は満足した。 ・一方で、支払い時の説明がHPに何も記載されていない方法で求められた。 ・具体的には、チェックイン時に総額の一部を支払うことを要求された。 ・滞在期間中に呼び出しがあり、まだチェックアウト日でないのに残り全額を支払うよう求められた。 ・以上のとおり、なんの事前説明もない中、前払いを求めらたことに驚いた。通常はチェックアウト時に支払うと思うのが当然であろうが、途中で複数回に分けて支払う必要があるならば事前に説明すべき。 ・また、チェックアウト時にFinal invoiceをこちらが求めないと提出しようとしなかった。 そのFinal invoiveの総額も、『デポジットで支払った4日分の滞在費+ホテルで支払った残り全額』で表示して欲しかったのに、『ホテルで支払った残り全額』しか表示されず、非常にわかりにくい。 ・部屋や立地、価格は十分満足であるが、上記応対に理解/共感できないため、不満足である。

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ria P. Betriebsassistentin Adagio Köln City

modern apartments and good location

トリップアドバイザーの評価 5.0/5

Jean C Family - 06/11/2018 トリップアドバイザー認証口コミ

the apartments are new and very cleanit's very easy to walk to the centre of the city (about 10 mn) the breakfast as ok but need 2 people in the room. one person can't do everything!the curtains were not easy to draw so it wasn't dark enough in the rooms some more dishes in the kitchen would be more convenient

Dear Guest, thank you very much for your kind feedback. It would be a pleasure for our team to welcome you again in our hotel in the heart of Cologne Yours sincerely Ria P.

よかった

お客さまの声 3.5/5

匿名 カップル - 09/06/2018 確認済みレビュー すべて

滞在が短かったにもかかわらずアクセスが良かった

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Köln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ria P. Betriebsassistentin Adagio Köln City

Overall thoughts - Adagio

トリップアドバイザーの評価 3.0/5

ryangoodrich Business - 21/03/2018 トリップアドバイザー認証口コミ

The staff was friendly and always willing to help. One thing that would have made the stay better would have been had they included breakfast for those of us who stay more than a week. In my case, I was there for 6. I also think it would be great if they offered discounted laundry service for those who are on extended stays and they also need to add an additional dryer. I did enjoy my stay but opted to change to a regular hotel in my final week in Germany so that I could enjoy a full gym, breakfast and dinner in one location. Additionally, my rates changed every 14 days when I had been quoted one monthly rate when choosing which location to spend my 7 weeks in Germany. For example, I paid one rate for my first 14 days, then my second 14 day rate was more than double that cost. I had been under the impression that there was a flat rate agreed to and was very disappointed to see the increase in cost for the second half of the month. Had I not been on business travel, this would have crippled my ability to fund the trip.

Dear Guest, thank you for taking the time to share your opinion about your stay in our Adagio Cologne city Aparthotel. My staff and I appreciated your comments, which will encourage us to keep up our efforts to serve our guests and live up to their expectations. We are more than delighted to make your next stay even more enjoyable, please do not hesitate to contact us directly. With best Regards Ria.P Betriebsassistentin

快適に過ごしました。

お客さまの声 4.5/5

Litty 一人 - 07/03/2018 確認済みレビュー すべて

3泊滞在しました。部屋の広さ、キッチン、ランドリー、朝食、ロビーの使い勝手もよく、スタッフの対応もフレンドリーで快適に過ごすことが出来ました。裏手にあるスーパーも地下の駐車場から行き来出来るので、寒い外を歩くこともありません。また、中心地にも徒歩15分弱で行けますし、Uバーン駅も5-6分ほどに位置しているのでスーツケースを持ってケルン中央駅への移動も楽でした。ただ、滞在中(朝食後)火災報知器が鳴って消防車が2台くる騒動があり、宿泊客は寒い外で待機することがありました。原因は不明でしたが、バスルーム利用後はドアを開けておくとキッチンの火災報知器が稼働するようなので、ドアは開けたままにせず締めておいたほうがよいようです。

Dear Hiroko I., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lars S. Front Office Agent

とても良いサービスでした。

お客さまの声 4.0/5

匿名 ビジネス - 08/01/2018 確認済みレビュー すべて

トータル2.5か月ほどですが、非常に快適に過ごさせていただきました。

Dear Shugo N., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Birgit Moser Reservation Agent

Close (1km) from Koln Dom, but cleaness can be improved

トリップアドバイザーの評価 3.0/5

Eduardo S Couples - 28/12/2017 トリップアドバイザー認証口コミ

Location is good : you can walk 15min and go to the main attractions in the city, it has a paid parking (with few slots). I did not order food or breakfast so I can not talk about restaurant. Room is modern and bathroom is ok. Hallways have bad smell

Dear EduardoSteiner, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a happy New Year! Sincerely, Tamara Klaes Front Office Agent

ハンドタオル

お客さまの声 4.0/5

S.n ビジネス - 21/11/2017 確認済みレビュー すべて

使いやすくとても居心地が良い部屋で良いと思います。長期滞在の場合、部屋で手を洗う頻度が多く、大きなタオルしかないので、困ってしまいます。出来れば、部屋にハンドタオルが欲しいです。

Dear Shugo N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ria Pannou Betriebsassistentin Adagio Köln City

Very nice stay in Koln

トリップアドバイザーの評価 5.0/5

138wojciechk Business - 18/03/2017 トリップアドバイザー認証口コミ

Nice rooms, a lot of space, rooms condition good. Everything that is needed is provided (iron, ironing board, refrigirator, kettle). Very nice and helpful staff. Localization is very good, near to city center and train station.

Dear Sir or Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Jessica Höring

Great Stay in Adagio

トリップアドバイザーの評価 5.0/5

509yuanz Business - 07/03/2017 トリップアドバイザー認証口コミ

Excellent location convenient to train station, downtown, shopping mall, super markets, restaurants etc. The staff are really helpful and friendly with 24 hours service! Very clean and well equipped. I quite enjoyed my stay there :)

Dear Sir or Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jessica Höring

Family visit

トリップアドバイザーの評価 5.0/5

Jim M Family - 28/02/2017 トリップアドバイザー認証口コミ

Very clean room and excellent staff. Very helpful. even printed out our boarding passes for us from yheir computer to save us time at the airport going home. Very well located. Asked for a quiet room and was give a room at the back. Excellent

Dear Sir or Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jessica Höring

Vladimir

トリップアドバイザーの評価 5.0/5

vladimirb20 Couples - 13/01/2017 トリップアドバイザー認証口コミ

Excellent location, excellent service! Not so good clear in the room, but all other is very good. Very professional reception personal!!! Room are quiet. on the floor is quiet and cozy, nice music playing.

Dear Vladimir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Cologne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Birgit Moser Front Office Agent

Excellent location in a fine city

トリップアドバイザーの評価 5.0/5

ITFCDragon Couples - 29/12/2016 トリップアドバイザー認証口コミ

My wife and I drove to Cologne to visit the Christmas markets and see the city. The hotel was easy to find and there was a handy spot outside to wait with the car whilst we checked in; the car park is less than 50 metres way and is enclosed with a lift directly into the hotel. We picked an Aparthotel because some awkward dietary needs means eating out is not possible, but there is an excellent Rewe supermarket around the corner perhaps 200m away where we could buy all we needed. The hotel is a 10 or 15 minute walk from the Dom (cathedral) and is even closer to the river and Heumarket and there is a Metro station a little way beyond the Rewe supermarket at Severinstrasse. Neumarket is also a fifteen minute walk away where trams head out to the RheinEnergie Stadion if you are lucky enough to be in town when FC Koln are at home. The hotel is very comfortable and clean and in good decorative order. Our room was large, with generously sized windows. The staff were extremely pleasant and helpful. We needed a doctor one morning and were given clear and accurate advice about the nearest surgery and pharmacy; what could have been a problem wasn't.

Dear ITFCDragon, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Cologne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we´re happy that you had the chance to discover a lot of cologne and even a soccer game from FC Cologne! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Birgit Moser Front Office Agent

Great stay in Köln

トリップアドバイザーの評価 5.0/5

balazsadaml Business - 17/12/2016 トリップアドバイザー認証口コミ

Great hotel with nice, clean rooms. Great noise cancelling. Nice bathroom, well equiped kitchen. Problems during checkout, but the staff tried to help. Good location, easy to get quickly to downtown. I'll defenitely come again.

Dear balazsadaml, Thank you for the great review of our hotel! It would be a pleasure to welcome you again! Kind regards, Birgit Moser Front Office Agent

Don't expect much

トリップアドバイザーの評価 3.0/5

teocindy Couples - 21/11/2016 トリップアドバイザー認証口コミ

Reception was rude and not friendly. I have arranged Lebara telco to send me prepaid SIM card to hotel and which the hotel staff has confirmed they received it via email. Upon check in they told me they lost it and unable to find. Don't except much and won't be upset. If you are looking for lower room rate with not so far location from station then this is the one.

Enjoyed my stay

トリップアドバイザーの評価 5.0/5

Patrick S Friends getaway - 05/11/2016 トリップアドバイザー認証口コミ

Located a slight distance from the train station. it is also near a metro stop. however, id recommend just taking a slow stroll to the hotel by foot. you would have pass the shops, towns along the way. the hotel itself is nice. DIY laundry facilities were good. for the room itself, everything was nice. rooms were a tad small in my opinion. colour scheme is funky and pleasant. our room had a separate bedroom and a living room where the coach converts into a bed. everything was space saving in terms of concept and design.

very good

トリップアドバイザーの評価 4.0/5

Christopher G Business - 01/11/2016 トリップアドバイザー認証口コミ

THe room was great. But I paid 700 euro for 3 nights and expected to at least have breakfast included at that price. The place is well located, and the staff were excellent. I will consider booking it again.

Great Place

トリップアドバイザーの評価 5.0/5

NARK10 Couples - 22/10/2016 トリップアドバイザー認証口コミ

This place was very clean and central to everything we wanted to do in Koln. The staff were very friendly and helpful. Parking was also available. Close to the shops and the Rhine river and the cholcolate muesum.

お客さまの声 4.0/5

匿名 一人 - 27/05/2016 確認済みレビュー すべて

清掃に入らなくても、ごみだけでも処理してくれるとありがたいです。ごみステーションはありますが、汚物処理とか悩むので。

最新の20口コミ

との提携 TripAdvisor

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