アパートホテルアダジオケルン

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 682 件のレビュー

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アパートホテルアダジオケルン - Image 1
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Blaubach 3, 50676 ケルン, ドイツ

説明

ホテルのその他の情報

  • 旧市街地の中心に位置

  • フィットネスルームとビジネスコーナー

  • 屋外有料駐車場

  • 24時間対応のフロントデスク

  • プラネット21ゴールド

当ホテルの客室

ワンルーム

ワンルーム、2 名様用

  • 2 人/最大
  • 25 m² / 269 sq ft
  • 寝具 1 x クイーンサイズベッド
  • バリアフリールーム

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ホテル所在地

アパートホテルアダジオケルン

Blaubach 3
50676 ケルン
ドイツ

GPS:50.9328, 6.95614

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

2 朝食

非契約写真

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  682 件のレビュー

トリップアドバイザーの評価  4.0/5  652 件のレビュー

お客さまの声 4.0/5

Akiko K. カップル - 確認済みレビュー すべて

タオル類の清潔さがあまり良くなかった。他のレビューでも見たが新しいタオルに髪の毛が付いていることが何度もあった。これは委託業者を変更すべきだと思います。 無料で炭酸水やコーヒーをいつでも提供してくれる（時にはケーキやパンも）のはとてもありがたいです。 ロビーも広くて、子供が遊べるスペースまでありました。

Dear Ms. K., Thank you for your kind words regarding our staff and the amenities we offer. We appreciate your feedback about the cleanliness of the towels, and we will certainly take your comments into consideration as we strive to maintain high standards. We forward your feedback to the supplier to investigate deeper. We are delighted to know that you enjoyed our complimentary refreshments and found our lobby space accommodating for families. Best regards, Franziska Thissen General Manager & Adagio Koeln City Team

Cheap student accommodation price gouged for business events and misleading photos of venue.

トリップアドバイザーの評価 1.0/5

Jjsconventiontravels トリップアドバイザー認証口コミ

Stayed for business during Gamescom. Website made the hotel look great and reception was lovely. But the overall stay was terrible. Having stayed in other excellent Aparthotel as this was a massive disappointment. First due to the convention prices were £500+ a night rather than £100 and the hotel is not even slightly worth this. It’s essentially glorified student accommodation. The corridors stank to the point you had to hold your breath. Everywhere was constantly dark. The walls in my room were literally duct taped together. The showers had zero water pressure and the beds very uncomfortable. One or two members of staff were lovely. Whilst others were exceptionally rude. Will not be staying again or recommending for colleagues.

INAPPROPRIATE HYGIENE CONDITIONS- BED BUGS!!!!

トリップアドバイザーの評価 1.0/5

Passport770624 トリップアドバイザー認証口コミ

> We are writing to formally express our deep dissatisfaction with our recent stay at the hotel, from 12-15.05.2025. Unfortunately, the experience fell far below our expectations and caused significant distress to me and my family. I would like to bring the following issues to your attention: > > Dirty Room Upon Arrival: When we first entered our room, we were shocked to find it in a very unclean state. Despite informing the reception and making complaints, no action was taken. We had to purchase cleaning products ourselves and clean both the room and the bathroom to make it tolerable. > Bed Bugs: The most serious issue was the presence of bed bugs in the bed, which bit our children all over their bodies. This required a visit to the pharmacy and a consultation with a doctor. We are now forced to wash and disinfect all of our clothing and luggage. > Room Change, Same Conditions: After an inspection by a hotel staff member, bed bugs were found and we were moved to another room but unfortunately, the hygiene conditions were equally poor. > Unclean Linens and Towels: The bed sheets and towels were dirty and clearly had not been properly washed. > Unclean Facilities: The fridge, surfaces, and bathroom were also in unacceptable condition. > Burnt-Out Bathroom Light: One of the bathroom lights was burned out and was never replaced during our stay, even after we reported it. > Insufficient Kitchen Equipment: The kitchen was poorly equipped. The coffee machine capsules provided were enough for only one day and for two people, although we were more guests. > Lack of Communication About Building Access: We were not informed that after 11:00 PM, a card is needed to enter the building. As a result, we were left waiting outside for ten minutes, unsure of how to get in. > > This experience has not only caused us discomfort but has also affected our health and well-being. We expected basic hygiene and clear communication, but unfortunately, neither was provided. > > > We kindly requested a meeting before our departure at 13.00, an appropriate response and full refund for the inconvenience and additional expenses we incurred due to inappropriate hygiene issues we encountered. The hotel manager Mrs. Thissen refused to see us!! We have Photos of the room conditions and the bits on the kids bodies....

very nice staying

トリップアドバイザーの評価 5.0/5

Hamed G ビジネス - トリップアドバイザー認証口コミ

great location very silent atmosphere kitchen well equipped enough space in room clean kitchen clean bathrooms

Good Family hotel

トリップアドバイザーの評価 5.0/5

DaleRugbyMum ファミリー - トリップアドバイザー認証口コミ

A good option for families. A slight walk from the centre of town and the Cathedral but easily walkable. Our room was compact but had everything we needed. We made use of the washing machine on the ground floor which automatically dispensed powder so we did not need to buy any. Free coffee and tea on offer throughout the day and night. There were also some Christmas cookies.

との提携 TripAdvisor

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周辺の他の施設

ケルンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。