メルキュールホテルゼフェリンズホーフケルンシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,379 件のレビュー

メルキュールホテルゼフェリンズホーフケルンシティ - Image 1
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メルキュールホテルゼフェリンズホーフケルンシティ - Image 3
メルキュールホテルゼフェリンズホーフケルンシティ - Image 4

説明

ホテルのその他の情報

  • ズュートシュタットの中心に位置する、静かな中庭付きの4つ星ホテル

  • ケルンのセヴェリン通りにあるメルキュール ホテルです

  • 丁寧でフレンドリーなスタッフにお任せください

  • 冷菜・温菜を取り揃えた豊富な朝食ビュッフェをご用意しています

  • ケルンのメルキュールホテルは公共交通機関へのアクセスが非常に優れています

当ホテルの客室

ホテル所在地

メルキュールホテルゼフェリンズホーフケルンシティ

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 ケルン
ドイツ

GPS:50.929514, 6.957017

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

RELAX - FOOD, DRINKS & YOU

お食事、お飲み物でおくつろぎください。当ホテルのバーは、リラックスできるリビングルームのような雰囲気です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,379 件のレビュー

トリップアドバイザーの評価  4.0/5  1,583 件のレビュー

2023エクセレンス認証

Great hotel, spectacular breakfast

トリップアドバイザーの評価 5.0/5

Marcine H Couples - トリップアドバイザー認証口コミ

Equidistance between both Koln park runs. Well maintained. Spacious. Fridge/tea making faciities in room. Breakfast had a wide range including plant based milks, yoghurt, cheese/ham. Close to some quaint, reasonably priced eateries.

Dear Marcine, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our well-maintained and spacious rooms, complete with the added conveniences like a fridge and tea-making facilities. It’s fantastic that our breakfast selection, including plant-based options, met your expectations—our team takes pride in offering a wide range of choices for all our guests. We’re also glad our central location worked out well for you, especially with the nearby eateries and easy access to both Köln park runs. We hope to welcome you back soon for another memorable stay! Kind regards, your Mercure Team from Cologne

Excellent place to stay in Cologne

トリップアドバイザーの評価 5.0/5

gurkpeter トリップアドバイザー認証口コミ

This is a surprisingly good hotel. It is located conveniently 4 tram stops from both train stations. The young ladies at the reception and the (I guess) manager gentleman were all kind and professional. The gymn is a bit dated but spacious and the sauna is really a nice touch; just ask them to switch it on before you intend to go. Breakfast was quite nice with a few special touches, I would stay German standard (which is quite good). I recommend this place and would return next time I visit Cologne.

Dear Guest, Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay with us and found our location convenient. It's great to know that our reception team and manager made a positive impression with their kindness and professionalism. We appreciate your feedback on the gym and sauna and will certainly take your advice into consideration to improve our facilities. It’s wonderful to hear that you enjoyed the breakfast and found it up to German standards. Thank you for recommending us, and we look forward to welcoming you back on your next visit to Cologne! Best regards, your Team from Mercure Hotel Severinshof Köln City

Great hospitality

トリップアドバイザーの評価 5.0/5

Samet K トリップアドバイザー認証口コミ

I had a fantastic stay at Mercure Cologne. The room upgrade was perfect, exceeding all my expectations. The service and cleanliness were impeccable. As someone working in the hotel industry, I know how challenging it is to maintain this level of excellence, and I truly commend the team. I will definitely choose this hotel again:)

Dear Samet, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a fantastic stay and that the room upgrade exceeded your expectations. It’s especially gratifying to receive such high praise from someone with your expertise in the hotel industry. We’re delighted that you found the service and cleanliness to be impeccable, and we truly appreciate your recognition of our team's efforts. We look forward to welcoming you back and providing another excellent experience in the future! Best regards, your Team from Mercure Hotel Severinshof Köln City

Avoid this Hotel at all Costs.- Unprofessional and Disrespectful Management & Staff

トリップアドバイザーの評価 1.0/5

Nael I トリップアドバイザー認証口コミ

Shockingly unprofessional management, particularly Mr. Marc Flasche (Director / General Manager), furthermore, the overall service provided by the staff did not meet the standards expected from a Mercure hotel., and the entire experience was a nightmare!

Dear Guest, We appreciate your feedback and understand your concerns. We also acknowledge that you have already been in direct contact with our management team following your stay. As mentioned earlier, despite being fully booked, our Director, Mr. Flasche, made a special effort to accommodate your extended stay and offered you a discounted rate. Our intention was to ensure your comfort during a busy period. We value your input and are committed to continuously improving our services. If there is anything further you'd like to discuss, please feel free to reach out. Kind regards, your Mercure Team from Cologne Severinshof

Short stopover in Cologne

トリップアドバイザーの評価 4.0/5

Laufwein トリップアドバイザー認証口コミ

Very friendly hotel with attentive service, excellente price value performance; Clean and large room with balcony. It is great to have the parking garage within the building. old center town in walking distance. Nice bar with very friendly service.

Dear Guest, Thank you for your review! We're delighted to hear that you enjoyed your stay with us, appreciated the attentive service, and found great value in our offerings. It's wonderful to know you liked the clean and spacious room, the convenience of our parking garage, and our friendly bar service. We hope to welcome you back on your next visit to Cologne! Best regards, Your Mercure Severinshof Team

との提携 TripAdvisor

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