メルキュールホテルゼフェリンズホーフケルンシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,369 件のレビュー

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Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse, 50676 ケルン, ドイツ

説明

ホテルのその他の情報

  • ズュートシュタットの中心に位置する、静かな中庭付きの4つ星ホテル

  • ケルンのセヴェリン通りにあるメルキュール ホテルです

  • 丁寧でフレンドリーなスタッフにお任せください

  • 冷菜・温菜を取り揃えた豊富な朝食ビュッフェをご用意しています

  • ケルンのメルキュールホテルは公共交通機関へのアクセスが非常に優れています

当ホテルの客室

ホテル所在地

メルキュールホテルゼフェリンズホーフケルンシティ

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 ケルン
ドイツ

GPS:50.929514, 6.957017

電話番号
ファックス +49 221 2013666

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

RELAX - FOOD, DRINKS & YOU

お食事、お飲み物でおくつろぎください。当ホテルのバーは、リラックスできるリビングルームのような雰囲気です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,369 件のレビュー

トリップアドバイザーの評価  4.0/5  1,583 件のレビュー

2023エクセレンス認証

Great hotel, spectacular breakfast

トリップアドバイザーの評価 5.0/5

Marcine H Couples - トリップアドバイザー認証口コミ

Equidistance between both Koln park runs. Well maintained. Spacious. Fridge/tea making faciities in room. Breakfast had a wide range including plant based milks, yoghurt, cheese/ham. Close to some quaint, reasonably priced eateries.

Dear Marcine, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our well-maintained and spacious rooms, complete with the added conveniences like a fridge and tea-making facilities. It’s fantastic that our breakfast selection, including plant-based options, met your expectations—our team takes pride in offering a wide range of choices for all our guests. We’re also glad our central location worked out well for you, especially with the nearby eateries and easy access to both Köln park runs. We hope to welcome you back soon for another memorable stay! Kind regards, your Mercure Team from Cologne

Excellent place to stay in Cologne

トリップアドバイザーの評価 5.0/5

gurkpeter トリップアドバイザー認証口コミ

This is a surprisingly good hotel. It is located conveniently 4 tram stops from both train stations. The young ladies at the reception and the (I guess) manager gentleman were all kind and professional. The gymn is a bit dated but spacious and the sauna is really a nice touch; just ask them to switch it on before you intend to go. Breakfast was quite nice with a few special touches, I would stay German standard (which is quite good). I recommend this place and would return next time I visit Cologne.

Dear Guest, Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay with us and found our location convenient. It's great to know that our reception team and manager made a positive impression with their kindness and professionalism. We appreciate your feedback on the gym and sauna and will certainly take your advice into consideration to improve our facilities. It’s wonderful to hear that you enjoyed the breakfast and found it up to German standards. Thank you for recommending us, and we look forward to welcoming you back on your next visit to Cologne! Best regards, your Team from Mercure Hotel Severinshof Köln City

Great hospitality

トリップアドバイザーの評価 5.0/5

Samet K トリップアドバイザー認証口コミ

I had a fantastic stay at Mercure Cologne. The room upgrade was perfect, exceeding all my expectations. The service and cleanliness were impeccable. As someone working in the hotel industry, I know how challenging it is to maintain this level of excellence, and I truly commend the team. I will definitely choose this hotel again:)

Dear Samet, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a fantastic stay and that the room upgrade exceeded your expectations. It’s especially gratifying to receive such high praise from someone with your expertise in the hotel industry. We’re delighted that you found the service and cleanliness to be impeccable, and we truly appreciate your recognition of our team's efforts. We look forward to welcoming you back and providing another excellent experience in the future! Best regards, your Team from Mercure Hotel Severinshof Köln City

Avoid this Hotel at all Costs.- Unprofessional and Disrespectful Management & Staff

トリップアドバイザーの評価 1.0/5

Nael I トリップアドバイザー認証口コミ

Shockingly unprofessional management, particularly Mr. Marc Flasche (Director / General Manager), furthermore, the overall service provided by the staff did not meet the standards expected from a Mercure hotel., and the entire experience was a nightmare!

Dear Guest, We appreciate your feedback and understand your concerns. We also acknowledge that you have already been in direct contact with our management team following your stay. As mentioned earlier, despite being fully booked, our Director, Mr. Flasche, made a special effort to accommodate your extended stay and offered you a discounted rate. Our intention was to ensure your comfort during a busy period. We value your input and are committed to continuously improving our services. If there is anything further you'd like to discuss, please feel free to reach out. Kind regards, your Mercure Team from Cologne Severinshof

Short stopover in Cologne

トリップアドバイザーの評価 4.0/5

Laufwein トリップアドバイザー認証口コミ

Very friendly hotel with attentive service, excellente price value performance; Clean and large room with balcony. It is great to have the parking garage within the building. old center town in walking distance. Nice bar with very friendly service.

Dear Guest, Thank you for your review! We're delighted to hear that you enjoyed your stay with us, appreciated the attentive service, and found great value in our offerings. It's wonderful to know you liked the clean and spacious room, the convenience of our parking garage, and our friendly bar service. We hope to welcome you back on your next visit to Cologne! Best regards, Your Mercure Severinshof Team

との提携 TripAdvisor

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  • 1,109 件のレビュー 9.2/10 朝食
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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。