نوفوتيل Novotel بروكسل سيتي سنتر 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 3,434 أراء

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نوفوتيل Novotel بروكسل سيتي سنتر - Image 1
نوفوتيل Novotel بروكسل سيتي سنتر - Image 2
نوفوتيل Novotel بروكسل سيتي سنتر - Image 3
نوفوتيل Novotel بروكسل سيتي سنتر - Image 4
Rue de la Vierge Noire 32, 1000 بروكسل, بلجيكا

الوصف

خدمات الفندق الإضافية

  • موقع في وسط المدينة

  • حائز على جائزة "المفتاح الأخضر"

  • وصول مباشر إلى مترو De Brouckère

  • خدمة WiFi مجانية عالية السرعة

  • بار GourmetBar أنيق، و11 غرفة اجتماعات قابلة للتعديل يغمرها ضوء النهار

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موقع الفندق

نوفوتيل Novotel بروكسل سيتي سنتر

Rue de la Vierge Noire 32
1000 بروكسل
بلجيكا

نظام تحديد المواقع العالمي (GPS):50.850937, 4.350372

الهاتف
فاكس +32 2 505 50 00

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

GOURMETBAR

نقدم قائمة طعام متنوّعة كتنوّع مدينتنا، مع أطباق موسمية وأطباق كلاسيكية عالمية وأطباق محلية ومشروبات محلية خاصة.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  3,434 أراء

تقييم TripAdvisor  4.2/5  3,816 أراء

2025 شهادة تميّز

Nice location but gives itself more stars than it deserves.

ملاحظة Tripadvisor 3.0/5

onero تقييم TripAdvisor المعتمد

Any decent 3 stars hotel should be able to deliver clean rooms, comfortable beds, a decent breakfast and friendly service. To qualify for 4 stars, the hotel needs to step up its service to an impressive level … a compendium in the room including writing paper, envelopes, a pen and instructions on how to operate the aircon and TV, decent 4 star toiletries including a conditioner and a face washer, outstanding service including assistance with luggage, an excellent breakfast staff, and faultless front desk service including correct tourist information and directions if needed. The Novotel in Brussels City Centre claims to be 4 stars, but IMHO fails to meets the 4 stars test. It’s in a great location, but there’s no compendium in the room, no staff in the breakfast room until half an hour after breakfast started, no help with luggage until asked, and when we asked for directions, the front desk staff sent off 180 degrees in the totally wrong direction. They also offered us a map, but admitted it was next to useless. For all these reasons, I’d say the Novotel Brussels City Centre deserved 3 stars, but it certainly doesn’t deserve the 4 stars it claims.

Dear Guest, Thank you for leaving us a review of your recent stay. We are delighted to read that you enjoyed our prime location in the heart of Brussels. We sincerely regret that several aspects of your stay did not meet your expectations. Our team strives to maintain the highest standards of service, and we take your comments about the breakfast room staffing and front desk assistance very seriously. Your observations about the in-room amenities have been noted, and we want to mention that our reception team is always available to provide additional items upon request. While we aim to deliver precise directions and useful city information, we acknowledge there was room for improvement during your visit. We look forward to welcoming you back in the future. Best wishes, Marc UYTTERHOEVEN, General Manager

Great location but issue with noise.

ملاحظة Tripadvisor 4.0/5

Lipstick S تقييم TripAdvisor المعتمد

Great location in city centre. Only issue was noise levels from street. Hotel is in middle of several roads. Asked to change room and this was sorted quickly and efficiently. New room was facing the church and much quieter. Staff were helpful and quality hotel.

Adequate, but not worth the money

ملاحظة Tripadvisor 2.0/5

hannibalvad Couples - تقييم TripAdvisor المعتمد

If you are a in a business visit, then this is adequate (and nothing more). For anyone else, this is extremely underwhelming for the price. The rooms are bland, and feel cheap. The bedding, pillows and blankets are uncomfortable. The power outlets in the rooms are also out of order, so good luck charging things. The breakfast is mediocre. I found hair in the buffet several times. The food is tasteless and greasy. They say they have a fitness and wellness area, in reality it’s a 10 meter long pool that’s 0,90M (90 centimeters) at the deep end. We pubic hair in the pool on several occasions, and also a used diaper. The are kids being left unsupervised and entering the pool/spa area without showering. The fitness room is one bench, some dumbbells and Caruso machines.

Dear Hannibal, Thank you for taking the time to share your detailed feedback with us. We are truly sorry that your stay did not fully meet your expectations. Our team maintains stringent cleanliness protocols throughout our premises, including our dining area and wellness facilities. The comfort of our guests remains our top priority, which is why our rooms are equipped with premium bedding and modern amenities. Our maintenance team is always available to promptly address any technical concerns with room facilities. Our wellness area features a specialized jet-stream pool and a well-maintained fitness space designed for an invigorating workout experience. The dedicated staff members are available around the clock to ensure all facilities operate at the highest standards and to address any concerns that may arise during your stay. We sincerely hope you will give us another opportunity to provide you with a more satisfactory experience. Best regards, Marc UYTTERHOEVEN, General Manager

Hotel with Surprises

ملاحظة Tripadvisor 3.0/5

Alexey M تقييم TripAdvisor المعتمد

Convenient location, friendly staff, standard cleaning. Breakfast offers a relatively good selection, but sometimes you have to wait quite a while for the replenishment of finished food options. I was satisfied with the breakfast selection, although I heard that some other guests were dissatisfied, comparing it to other hotels in this price range. I stayed at this hotel about 7 or 8 years ago, and little has changed since then, at least the room I was given looked quite tired, and there was noticeable mold in some places in the bathroom. Despite the interesting view, the windows were so dirty that the view didn't matter. Despite the late checkout agreed upon with reception at 2 hours later, just half an hour after 11 am, there was a loud knock on the door where the 'do not disturb' sign was hanging. The cleaning lady was very eager to know how long she would have to wait for the checkout. In a hotel where a night in a standard room costs around 150-200 euros, internal communication between staff could be better. Upon checking out, instead of my invoice, I was given a document with all the information of another guest, including their full name, address, contact information, and other identifying details. This document was in a sealed envelope, which I opened at home. I would like to believe that this is an isolated incident, as this is very sensitive information that should be handled properly, and such incidents can lead not only to reputational losses for the hotel but also significant harm and inconvenience for guests.

Dear Alexey, Thank you for taking the time to share your review. We are pleased that you found our staff friendly and our location convenient for your needs. It is also gratifying to know our commitment to cleanliness met your expectations. However, we are concerned to hear about the issues you encountered during your stay. We apologize for the condition of the room and the bathroom which fell short of our high standards. Furthermore, we regret that the windows were not as pristine as they should be, which prevented you from fully enjoying the view. We also understand the importance of privacy and are disheartened to learn about the disturbance despite the 'do not disturb' sign. Additionally, we take the mishandling of your personal data very seriously and are sincerely sorry for this oversight. We will reinforce our procedures to ensure such an incident does not recur. Finally, we are delighted that you enjoyed the wide selection of our breakfast offerings. Our team strives to provide a diverse and satisfying breakfast experience, and your patience during busy times is much appreciated. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

Great location and a decent hotel

ملاحظة Tripadvisor 3.0/5

Kevin G C تقييم TripAdvisor المعتمد

A decent hotel in a great location. I imagine it is often used for business for short visits. I was a tourist on a long weekend. As a wheelchair user the room was good but there was a couple of suggestions I would like to make. The sink and mirror are much too high and the bar beside the toilet was dangerously loose. One thing I didnt understand was why the bar was not open for lunch on the Sunday. Would have liked to have eaten something before I left for the airport.

Dear Kevin, Thank you for taking the time to share your review. We are pleased that you found our location to be great, ideally situated in the heart of Brussels with easy access to local attractions and public transport. However, we regret to hear about the challenges you encountered during your stay. We understand the importance of accessibility and comfort for all our guests, and it is concerning to hear that the sink and mirror did not meet your needs and that the bar beside the toilet was not securely fastened. We also apologize for any inconvenience caused by the unavailability of our bar for lunch on the Sunday of your stay. Your comfort and satisfaction are our top priorities, and we value your suggestions as they help us enhance our services. We hope you were able to appreciate the full range of amenities available at Novotel Brussels City Centre, such as our heated indoor pool, fitness room, and the gourmet bar with its terrace, which is a delightful place to relax in the summertime. We hope to have the pleasure of welcoming you back in the future. Kind regards, Marc UYTTERHOEVEN, General Manager

بالاشتراك مع TripAdvisor

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جميع فنادقنا في بروكسل

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.