فندق نوفوتيل بروكسل أوف جراند بليس 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 2,140 أراء

نضمن لكأفضل سعر
فندق نوفوتيل بروكسل أوف جراند بليس - Image 1
فندق نوفوتيل بروكسل أوف جراند بليس - Image 2
فندق نوفوتيل بروكسل أوف جراند بليس - Image 3
فندق نوفوتيل بروكسل أوف جراند بليس - Image 4
120, rue du Marché Aux Herbes, 1000 بروكسل, بلجيكا

الوصف

خدمات الفندق الإضافية

  • يقع على بُعد خطوات من ساحة Grand Place والمحطة المركزية، أفضل ما في بروكسل بين يديك.

  • حائز على جائزة "المفتاح الأخضر"

  • هل تريد السفر مع أطفال؟ تحتوي غرفنا العائلية (ما يصل إلى 4) على لمسة نوفوتيل التي سيحبونها.

  • ابدأ يومك بشكل صحيح مع بوفيه الإفطار الذواقة لدينا.

  • مساحة زينيا مفتوحة. تعرّف على قاعة بروكسل الجديدة للفعاليات الجريئة

الإقامات المتوفرة لدينا

موقع الفندق

فندق نوفوتيل بروكسل أوف جراند بليس

120, rue du Marché Aux Herbes
1000 بروكسل
بلجيكا

نظام تحديد المواقع العالمي (GPS):50.846302, 4.354746

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  2,140 أراء

تقييم TripAdvisor  4.2/5  3,573 أراء

One more night in Brussels

ملاحظة Tripadvisor 4.0/5

XavierK807 تقييم TripAdvisor المعتمد

Located in the city center with a public parking next to the hotel, you could not be more central! We arrived lately and we were still welcomed with a big smile! Our rooms were directly accessible and we could enjoy a quiet night. The rooms were super clean, big and functional. In the morning we could enjoy a good buffet breakfast buffet with a big selection of food. Nothing to add, just go there and enjoy.

Dear Xavier, Thank you for taking the time to share your feedback. We’re thrilled your arrival went smoothly and our team could welcome you warmly despite the late hour. It’s wonderful your rooms were ready and provided the quiet comfort you needed. Knowing you found the space clean, spacious, and practical means a lot to us. Starting your day with our varied breakfast selection sounds like a perfect way to explore Brussels. We aim to make every stay seamless for our guests. Your kind recommendation is the best compliment we could receive! We would be delighted to welcome you back on another occasion. All the best, Jurgen Van der Haegen, General Manager

Good hotel

ملاحظة Tripadvisor 4.0/5

Odyssey68153816252 تقييم TripAdvisor المعتمد

The hotel itself is very nice and so is it's location. Next to the square. Rooms are not very big, but do the job. All comfort is available. Checkin was fast and everything was clean. More variety for breakfast could be a good idea.

Dear Guest, We thank you for taking the time to provide us with your feedback. We're delighted you found our location convenient for exploring the city center and that your check-in process was smooth. Our team takes pride in maintaining high standards of cleanliness and comfort across all rooms. We sincerely regret that some elements of your stay did not meet your expectations. Regarding your breakfast experience, we aim to cater to diverse preferences while keeping our offerings fresh and balanced. Nonetheless, we're thrilled you enjoyed the amenities provided in your room. Should your travels bring you back to Brussels, we would be honored to welcome you again and showcase our ongoing improvements. We look forward to welcoming you back in the future. Best wishes, Jurgen Van der Haegen, General Manager

Perfecto!

ملاحظة Tripadvisor 5.0/5

Scenic39932241016 تقييم TripAdvisor المعتمد

Amazing hotel. Near everything. Staff exceptional. Beds super comfy and rooms are lovely. Thank you for making our stay so lovely!!!

Dear Guest, Thanks for this glowing review of your recent experience. We’re thrilled you had such a fantastic experience at Novotel Brussels Off Grand Place! It’s wonderful to hear you appreciated our central location, exceptional team, and comfortable accommodations. Our staff takes pride in delivering attentive service, and we’re glad our beds and room amenities added to your comfort. Knowing you found great value and quality throughout your stay truly motivates us. We hope to see you again soon. Best wishes, Jurgen Van der Haegen, General Manager

ملاحظة أراء العملاء 4.5/5

Sultan A. الأصدقاء - تقييمات مؤكدة لفندق ALL

استمتعت كثيرا بالاقامة في الفندق انصح فيه نضيف وقريب للاماكن الجميلة … الغرف واسعة

مرحبًا أ/ سلطان، شكرًا لمشاركة تجربتك معنا. يسعدنا أنك استمتعت بإقامتك في نوفوتيل بروكسل أوف جراند بليس. نحن سعداء بأنك وجدت موقع الفندق مناسبًا وقريبًا من المعالم السياحية. غرفنا الواسعة والاستوديوهات المميزة صممت لتوفر الراحة التي تستحقها، وقد حرصنا على الحفاظ على أعلى معايير النظافة دائمًا. نتمنى أن تكون قد استفدت من موقعنا الاستراتيجي في قلب بروكسل لاكتشاف معالم المدينة بسهولة. في انتظارك عما قريب.. مع خالص التحية Jurgen Van der Haegen, General Manager

A deeply disappointing experience at Novotel Grand Place Brussels – zero flexibility in a moment of crisis

ملاحظة Tripadvisor 1.0/5

Tourist16231235448 تقييم TripAdvisor المعتمد

A deeply disappointing experience at Novotel Grand Place Brussels – zero flexibility in a moment of crisis What should have been a joyful weekend in Brussels with my Dutch family turned into a distressing situation due to a sudden and serious cardiovascular health emergency involving my stepmother. With no choice but to cancel our plans last minute, I reached out to all parties involved to explain the situation. Every other booking—from excursions to our reservation at the renowned restaurant Aux Armes de Bruxelles—was cancelled without issue. Each provider responded with understanding and empathy, recognizing that health emergencies are unpredictable and deserving of compassion. Unfortunately, Novotel Grand Place Brussels stood in stark contrast. Despite explaining the gravity of the situation and requesting a minimum level of flexibility or empathy, the hotel categorically refused to accommodate or even acknowledge the exceptional circumstances. Their response was rigid, impersonal, and devoid of any human consideration. As I am currently abroad, I was unable to manage the situation in person, which made the lack of support even more difficult. I had hoped for a gesture of goodwill—be it a partial refund, a credit, or even a simple acknowledgment of the situation. Instead, I was met with a cold, bureaucratic stance that felt entirely out of step with the hospitality industry’s values. This experience has left me deeply disappointed—not only because of the financial loss, but because of the missed opportunity for Novotel to show that they care about their guests as people, not just bookings. I sincerely hope the management reflects on this and considers how a touch of empathy can go a long way in building trust and loyalty.

Dear Guest, Thank you for sharing your feedback about your experience at our hotel. We sincerely apologize that your experience fell short of expectations during such a challenging time. While our standard cancellation policies are designed to ensure fairness for all guests, we deeply regret that we couldn't find a more compassionate solution given your exceptional circumstances. Our 24-hour reception team is always available to discuss urgent situations, and we wish we'd been able to connect you with appropriate support while you were abroad. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Jurgen Van der Haegen, General Manager

بالاشتراك مع TripAdvisor

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