Mercure Hotel Zwolle 4 stars

Customer review rating (ALL Rating) 4.1/5 789 reviews

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Mercure Hotel Zwolle - Image 1
Mercure Hotel Zwolle - Image 2
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Mercure Hotel Zwolle - Image 4
Hertsenbergweg 1, 8041 BA ZWOLLE, Netherlands

Description

Hotel extras

  • Quietly located on the edge of Zwolle, a short bike ride from the river

  • Two atmospheric terraces, where you can have lunch or drinks

  • The whole hotel is air-conditioned, including all 72 hotel rooms.

  • Great breakfast buffet

  • Private car park

Our accommodation(s)

Hotel location

Mercure Hotel Zwolle

Hertsenbergweg 1
8041 BA ZWOLLE
Netherlands

GPS:52.505995, 6.063487

Telephone
Fax +31 38 422 3069

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT

At the restaurant you can enjoy either a quick lunch from the varied buffet or a light bite from the lunch menu. Coffee is also available. Our cosy restaurant also offers a full evening menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  789 reviews

TripAdvisor Rating  4.0/5  543 reviews

Needs work to be better

Customer review rating 2.5/5

Tamr Business - Confirmed reviews ALL

Overall, the stay was mediocre. I rate it this was because the food in the restaurant was good. The room, however, needs attention. The bed was made up of 2 small mattresses that kept coming apart in the middle so it was uncomfortable to sleep. And the air conditioning kept being turned off and had to call to maintenance to have it turned back on each time. Apparently the hotel does this to save energy, but it’s very inconvenient to have to do this in the middle of the night.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed the cuisine in our De Hanze restaurant, where we strive to offer a delightful menu to our guests. We apologize that certain aspects of your stay did not meet your expectations. While our hotel aims to ensure optimal comfort through temperature control, we regret to hear that the air conditioning in your room required multiple adjustments. Additionally, we understand your concerns regarding the bedding arrangement and assure you that guest comfort is a priority for us. We acknowledge the need for attention to certain areas, such as our hallways and front entrance, and appreciate you bringing this to our notice. Despite these issues, we are proud to offer a convenient location near the highway, making us easily accessible by car and close to the historic centre of Zwolle, which is just 2 km from the hotel. We hope to welcome you back. Best wishes, Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

Great stay!

TripAdvisor rating 4.0/5

Madde85 TripAdvisor review

We stayed there with our kids. We booked the Dino Expedition room and the kids lovede it. It was very cute. And very easy and convenient to get thw tickets for the dino park at reception. If you are there to visit the dino park I would reccomend walking. It's just a Quick 20 min walk and you get to see the surrounding area. Our kids loved the view from the hotel as you could see the cows on the field. Breakfast was great! We all had many options to chose from. Even the kids liked the options for breakfast. And it's very cute to look out the Window, when eating breakfast. We saw a hare and a deer! Staff are very kind. It's outside the city itself but that wasnt really a problem for us.

Dear Madde, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you and your children had a great time in our Dino Expedition room and found the convenience of acquiring tickets for the dino park at our reception to your satisfaction. It is truly rewarding to hear that our guests enjoy the picturesque views of the countryside from our hotel, as well as the diverse breakfast options we offer. We are also pleased that the local wildlife added a special touch to your breakfast experience. Our team strives to provide a warm and welcoming service, and we are glad that this was reflected during your stay with us. We hope to welcome you back. Best wishes, Cristina Juley-Doevendans Hotel manager M: cristina.juley@mercurezwolle.com T: +31 38 421 6031

Customer review rating 4.0/5

Chris E. Business - Confirmed reviews ALL

Good food, good location and helpful staff

Dear Chris, Thank you for taking the time to review your stay. We are delighted that you appreciated the delectable cuisine at our De Hanze restaurant, the advantageous location near the highway, and the assistance provided by our dedicated staff. Our team takes pride in offering a memorable dining experience with international cuisine, ensuring easy access for our guests' travel needs, and delivering service with a personal touch. We are looking forward to welcoming you again. All the best! Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

good stay

Customer review rating 4.5/5

Corina G. Business - Confirmed reviews ALL

I was a good experience

Dear Corina, We would like to thank you for this review about your recent experience in our hotel. We are so glad to hear that your stay with us at Mercure Hotel Zwolle was a positive experience. It's wonderful that you enjoyed our facilities and services, and we hope to continue providing great experiences for all our guests, including those who are part of the ALL – Accor Live Limitless loyalty programme like yourself. We hope to welcome you back. Best wishes, Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

Nice hotel, noisy nights

Customer review rating 2.5/5

Jakob Business - Confirmed reviews ALL

A nice hotel surrounded by nature and… animals :) However the continuous low-frequency sound from ventilation or some other central system made it absolutely not possible to relax and sleep effectively. Otherwise it would be at least 8 of 10. Good food in the restaurant!

Dear Jakob, Thank you for taking the time to review your stay. We are delighted that you appreciated the serene surroundings and the presence of nature and animals, as well as the quality of the food served in our restaurant. Our location offers guests an idyllic escape combined with the convenience of being close to the highway for ease of travel. However, we apologize for the discomfort caused by the low-frequency sound you experienced during your stay. While our rooms are designed to provide a restful environment, we understand that any disruption can impact the quality of rest. We would like to point out that our guests generally appreciate the tranquility of our hotel, and your comment is taken very seriously as it is uncommon. Finally, we are pleased that the natural setting and our culinary offerings were highlights of your visit. Our team takes pride in the hotel's close proximity to various attractions and the opportunity to enjoy the local flora and fauna. We trust that these aspects, along with our attentive service and comfortable amenities, made for a memorable experience. We are looking forward to welcoming you again. All the best! Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

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Other web-users rate our hotel

  • 295 reviews 7.4/10 Location
  • 653 reviews 5.7/10 Room
  • 511 reviews 8.6/10 Service
  • 10 reviews 3.5/10 WiFi
  • 389 reviews 4/10 Comfort
  • 373 reviews 8.3/10 Breakfast
  • 227 reviews 7.6/10 Cleanliness
  • 170 reviews 3.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.