Mercure Hotel Zwolle 4 stars

Customer review rating (ALL Rating) 4.1/5 834 reviews

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Description

Hotel extras

  • Quietly located on the edge of Zwolle, a short bike ride from the river

  • Two atmospheric terraces, where you can have lunch or drinks

  • The whole hotel is air-conditioned, including all 72 hotel rooms.

  • Great breakfast buffet

  • Private car park

Our accommodation(s)

Hotel location

Mercure Hotel Zwolle

Hertsenbergweg 1
8041 BA ZWOLLE
Netherlands

GPS:52.505995, 6.063487

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT

At the restaurant you can enjoy either a quick lunch from the varied buffet or a light bite from the lunch menu. Coffee is also available. Our cosy restaurant also offers a full evening menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  834 reviews

TripAdvisor Rating  4.0/5  544 reviews

Customer review rating 2.5/5

Stephan R. Business - Confirmed reviews ALL

The welcome was warm and professional. The hall, bar & restaurant are good looking. I occupied the room 101, a bit old fashioned but it smelled cigarette... Something that cannot exist anymore in 2026.

Dear Stephan, Thank you for taking the time to review your recent stay. We are pleased to hear that you found our welcome warm and professional during your business stay. Our team takes pride in creating a welcoming atmosphere, and we’re delighted this contributed positively to your experience. That said, we sincerely apologize that some elements of your accommodation did not meet your expectations. Our rooms are maintained to high cleanliness standards, and smoking is strictly prohibited throughout the hotel. This feedback will be shared with our housekeeping team for immediate follow-up. We’re also glad you appreciated our public areas, which are designed to offer comfort and style for both leisure and business travelers. We hope this aspect of your stay brought some enjoyment to your visit. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Team Mercure Zwolle

Customer review rating 5.0/5

Andrew H. Business - Confirmed reviews ALL

An excellent stay - the weather was terrible with deep snow but the staff were really helpful and obliging when I requested water and a bucket with a cloth to clear the snow and salt residue from the roads from my vehicle. Top marks.

Dear Andrew, Thank you for positively reviewing your visit. It’s wonderful to know you had a positive experience with our facilities and staff during your business trip. We’re glad our team could assist you effectively in the snowy conditions. On a positive note, your kind words about our colleagues’ helpfulness have been shared with them. We aim to maintain this standard in all aspects of your stay. We hope to welcome you back. Best wishes, Team Mercure Zwolle

Customer review rating 3.5/5

Maria B. Solo - Confirmed reviews ALL

Kreeg lunch pakket. Was oud brood en over de datum chocolade

Beste Maria, Hartelijk dank voor het delen van uw ervaringen. We zijn blij dat u over het algemeen een prettig verblijf heeft gehad. Desondanks is het jammer dat het lunchpakket niet aan uw verwachtingen voldeed. Ons team streeft er altijd naar om verse producten aan te bieden en neemt uw opmerking dan ook zeer serieus. Het was een plezier u te mogen ontvangen en hopelijk tot een volgende keer. Hartelijke groeten, Team Mercure Zwolle

Customer review rating 3.5/5

Jurjen M. Business - Confirmed reviews ALL

Prima

Beste Jurjen, Bedankt dat u de tijd heeft genomen om een recensie te schrijven. Uw positieve indruk van de receptie waarderen wij zeer. Wat betreft de genoemde aandachtspunten: wij nemen alle feedback ter harte om onze service verder te optimaliseren. Graag verwelkomen we u in de toekomst opnieuw. Met vriendelijke groeten, Team Mercure Zwolle

Customer review rating 4.5/5

Chantal G. Families - Confirmed reviews ALL

We were suprised by the free drinks in our room and the very extensive breakfast, with even a good variety of gluten free options.

Dear Chantal, Thank you very much for this kind review. We are delighted that your family enjoyed the thoughtful touches in your room and our breakfast offerings. It’s wonderful to know our gluten-free selections added to your experience, and that booking through our website met your needs. We value your loyalty as a Classic member and appreciate your recommendation. We look forward to welcoming you back. Best regards, Team Mercure Zwolle

In partnership with TripAdvisor

Other web-users rate our hotel

  • 274 reviews 7.8/10 Location
  • 590 reviews 5.9/10 Room
  • 469 reviews 8.6/10 Service
  • 11 reviews 6.4/10 WiFi
  • 331 reviews 4.8/10 Comfort
  • 329 reviews 8.6/10 Breakfast
  • 198 reviews 7.6/10 Cleanliness
  • 144 reviews 4/10 Vibe

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