Mercure Hotel Zwolle 4 stars

Customer review rating (ALL Rating) 4.2/5 916 reviews

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Mercure Hotel Zwolle - Image 1
Mercure Hotel Zwolle - Image 2
Mercure Hotel Zwolle - Image 3
Mercure Hotel Zwolle - Image 4
Hertsenbergweg 1, 8041 BA ZWOLLE, Netherlands

Description

Hotel extras

  • Quietly located on the edge of Zwolle, a short bike ride from the river

  • Two atmospheric terraces, where you can have lunch or drinks

  • The whole hotel is air-conditioned, including all 72 hotel rooms.

  • Great breakfast buffet

  • Private car park

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Hotel Zwolle

Hertsenbergweg 1
8041 BA ZWOLLE
Netherlands

GPS:52.505995, 6.063487

Telephone
Fax +31 38 422 3069

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT

At the restaurant you can enjoy either a quick lunch from the varied buffet or a light bite from the lunch menu. Coffee is also available. Our cosy restaurant also offers a full evening menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  916 reviews

Customer review rating 3.0/5

Pavel L. Families - Confirmed reviews ALL

Dear Pavel, Thank you for taking the time to share your thoughts with us. We appreciate your recognition of our night team member who swiftly assisted with your room relocation. That said, we sincerely regret the shortcomings you experienced with your initial accommodation. Our housekeeping protocols require rigorous cleanliness checks, and we will reinforce these standards to prevent recurrence. We understand the inconvenience caused by relocating your family unexpectedly and apologize for the disruption to your rest. We hope to be able to welcome you back in the future. Kind regards, Team Mercure Zwolle

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to write this review. We are delighted to hear you found our team welcoming and enjoyed the variety offered at breakfast. Your kind words about the comfort of your accommodation are equally appreciated. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We acknowledge the oversight in preparing your sleeping arrangements and regret the limited dining choices available during your visit. Please note that our kitchen is closed on Sundays, which limited our ability to provide the full range of services. We will review our Sunday service protocols to ensure clearer communication. Nonetheless, we are pleased our location proved convenient for your travels. The combination of highway access and tranquil surroundings remains a priority for guests seeking both connectivity and relaxation. We hope that we have the opportunity to see you again soon. Kind regards, Team Mercure Zwolle

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to send us your rating. We apologize for the shortcomings in room comfort and check-in efficiency you experienced. Your feedback helps us refine our services, particularly regarding accommodation standards and staffing coordination. We remain committed to providing clear communication about amenities and sustainable practices. We hope to be able to welcome you for an improved experience in the future. Best wishes, Team Mercure Zwolle

Customer review rating 4.5/5

Judith H. Families - Confirmed reviews ALL

Dear Judith, We appreciate your thoughtful review. We are delighted to hear you enjoyed your stay at Mercure Hotel Zwolle. Our team takes pride in providing comfortable accommodations for all guests, and we’re thrilled you found our pet-friendly amenities convenient for your family trip. It’s also wonderful to know our breakfast team member made your mornings so welcoming with their attentive service. The entire team looks forward to welcoming you back in the future. Best wishes, Team Mercure Zwolle

Customer review rating 3.5/5

Marten V. D. M. Business - Confirmed reviews ALL

Dear Marten, We appreciate your candid feedback; thank you. Positive feedback about our reception colleagues always motivates us to maintain high service standards. Regarding the parking experience, we acknowledge your concerns and confirm all applicable fees are listed in our booking policies. Should any questions arise during future reservations, our team is readily available to assist. It’s rewarding to know your stay overall met expectations, and we appreciate your loyalty as an ALL member. We do hope to welcome you back for an improved experience. Best wishes, Team Mercure Zwolle

Other web-users rate our hotel

  • 313 reviews 7.6/10 Location
  • 655 reviews 5.9/10 Room
  • 517 reviews 8.2/10 Service
  • 15 reviews 5.4/10 WiFi
  • 369 reviews 8.6/10 Breakfast
  • 367 reviews 5.5/10 Comfort
  • 240 reviews 6.5/10 Cleanliness
  • 155 reviews 3.5/10 Value

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