Mercure Hotel Zwolle

Mercure Hotel Zwolle 4 stars

Customer review rating (ALL Rating) 4.2/5 956 reviews

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Hotel extras

  • Quietly located on the edge of Zwolle, a short bike ride from the river

  • Two atmospheric terraces, where you can have lunch or drinks

  • The whole hotel is air-conditioned, including all 72 hotel rooms.

  • Great breakfast buffet

  • Private car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Zwolle

Hertsenbergweg 1

GPS:52.505995, 6.063487

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms


At the restaurant you can enjoy either a quick lunch from the varied buffet or a light bite from the lunch menu. Coffee is also available. Our cosy restaurant also offers a full evening menu.

Our accommodation(s)

Whether you opt for the Standard room or the spacious Privilege room, we do everything possible to ensure you have a pleasant stay! All rooms are equipped with air conditioning and Movies On Demand. Wi-Fi and ADSL are also available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  956 reviews

TripAdvisor Rating  4.0/5  534 reviews

Slowish checkin. Bar a bit unfriendly. Room ok.

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

Check-in took a long time. Too many bits of paper, cards to hang on doors, parking tickets. If you want to eat, prebook at reception. Hotel Location too far from town. It is an out-of-town conference centre, not a hotel.

Dear Mr J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Zwolle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rick Haandrikman Cluster General Manager ________________________________________ Mercure Hotel Zwolle Hertsenbergweg 1 8041 BA Zwolle The Netherlands ________________________________________ T +31 (0) 38… F +31 (0) 38… E-mail : ri…

Very good stay

Customer review rating 4.5/5

Martin S. Friends - Confirmed reviews ALL

Apart from a small hickup upon checkin (which was quickly resolved) it was a great experience.

Geachte heer S., Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Zwolle erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Rick Haandrikman Cluster General Manager ________________________________________ Mercure Hotel Zwolle Hertsenbergweg 1 8041 BA Zwolle The Netherlands ________________________________________ T +31 (0) 38… F +31 (0) 38… E-mail : ri…

Lovely Hotel

Customer review rating 5.0/5

Antony Business - Confirmed reviews ALL

Great Hotel in a lovely quiet location, everything a traveller needs after a long day, close to the Motorway but not troubled by noise, good restaurant and comfortable rooms.

Dear Mr G., We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman Cluster General Manager ________________________________________ Mercure Hotel Zwolle Hertsenbergweg 1 8041 BA Zwolle The Netherlands ________________________________________ T +31 (0) 38… F +31 (0) 38… E-mail : ri…

For everything: extra money

Customer review rating 2.0/5

M. Families - Confirmed reviews ALL

Theo Hotel ist a very old one, the rooms are also a little Bit outdated. Theo Charge everything Even the booking via Platform.

Sehr geehrter Herr L., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Zwolle die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Mercure setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Rick Haandrikman Cluster General Manager ________________________________________ Mercure Hotel Zwolle Hertsenbergweg 1 8041 BA Zwolle The Netherlands ________________________________________ T +31 (0) 38… F +31 (0) 38… E-mail : ri…

Recommended when in Zwolle

TripAdvisor rating 5.0/5

trevorpitman2018 Couples - TripAdvisor review

Have used this hotel in the past and it maintains its high standards. The staff are pleasant and efficient. Rooms are modern, clean and well maintained. The hotel is located just off the motorway, easy to find.surrounded by farm land. This means it is a long walk into the town if on foot

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