Mercure Hotel Zwolle 4 stars

Customer review rating (ALL Rating) 4.1/5 809 reviews

Mercure Hotel Zwolle - Image 1
Mercure Hotel Zwolle - Image 2
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Description

ALLSAFE approved hotel

Hotel extras

  • Quietly located on the edge of Zwolle, a short bike ride from the river

  • Two atmospheric terraces, where you can have lunch or drinks

  • The whole hotel is air-conditioned, including all 72 hotel rooms.

  • Great breakfast buffet

  • Private car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Hotel Zwolle

Hertsenbergweg 1
8041 BA ZWOLLE
Netherlands

GPS:52.505995, 6.063487

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT

At the restaurant you can enjoy either a quick lunch from the varied buffet or a light bite from the lunch menu. Coffee is also available. Our cosy restaurant also offers a full evening menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  809 reviews

TripAdvisor Rating  4.0/5  542 reviews

Good stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I appreciated the prompt and courteous service at both the check in and at the restaurant for dinner.

Dear Robert, Thank you for taking the time to share your feedback. We're delighted to hear that our staff's professionalism and courteous service met your expectations, particularly during your check-in and dining experiences. It's wonderful to know that our team's telephone manner also contributed positively to your booking process. Thank you again; we look forward to welcoming you back in the future. Kind regards, Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

Perfect for business traavelers

Customer review rating 4.0/5

William Business - Confirmed reviews ALL

The stay was good, room and bathroom clean, breakfast is at good level. although I have missed some amenities offered at other Mercure hotels. No gym available, no smal fridge with free drinks ( water or fruit juices) in the room. There are only two loading poles for electric vehicles available

Dear William, Thank you for your feedback. We are pleased to hear that you found our rooms and bathrooms clean, and enjoyed our breakfast offerings. Your satisfaction with our location and services is important to us. We acknowledge your concerns regarding the absence of a gym and a minibar in the standard rooms. Our Privilege rooms do offer a minibar stocked with a range of complimentary drinks, as well as additional amenities for a more comfortable stay. We also understand the need for more charging stations for electric vehicles and will take your feedback into consideration for future improvements. We apologize for any inconvenience this may have caused during your stay. We hope to welcome you back in the future for an improved stay. Kind regards, Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

Good stay, Very friendly staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is situated in a nice, green environment. The staff is very helpfull and very friendly.

Dear Eliane, Thanks very much for your feedback. We are delighted to hear that you enjoyed our green surroundings and found our staff, especially Rita, to be helpful and friendly. Your kind words are greatly appreciated. We apologize for the inconvenience you experienced with the room temperature and the heater not working properly. Our team is always available to assist with any issues, and we will make sure to address this matter to prevent future occurrences. We also appreciate your suggestion to extend the online check-in hours and will take it into consideration. We hope to have the pleasure of seeing you again in the future. Kind regards, Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

Great experience, great breakfast

Customer review rating 4.5/5

Elmo Families - Confirmed reviews ALL

Been here several times, always a great experience. The breakfast is fantastic, and the dini arrangment is great, for small kids.

Dear Ellemiek, Thank you for sharing your feedback concerning your recent stay. We are thrilled to hear that you had a great stay with us and enjoyed our fantastic breakfast and dining arrangements, especially for small children. Our team takes pride in providing a memorable experience for our guests, and it is always rewarding to receive such positive feedback. We appreciate your loyalty as an ALL Classic member and are glad that our hotel continues to meet your expectations. Your recommendation to friends, colleagues, and family means a lot to us, and we look forward to welcoming you back for another enjoyable stay. We hope to welcome you back on future occasions. Best wishes, Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

All good!

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The rooms are a little bit small and without a fridge. The pillows could also be a little bit harder if you would ask me, but everything else was good. Quick check-in, good breakfast and ambiance.

Dear Rosalie, Thank you for reviewing your recent stay with us. We are glad to hear that you enjoyed our quick check-in process, delicious breakfast, and the overall ambiance of our hotel. Your kind words are truly appreciated. We acknowledge your concerns regarding the room size, pillows, and the absence of a fridge in the standard rooms. Our Privilege Rooms offer more space and additional amenities, including a mini-bar stocked with a range of free drinks. We apologize for the inconvenience you faced with the room key, and we will ensure that our team looks into this matter to prevent any future occurrences. Your feedback is valuable to us, and we will take it into consideration as we continuously strive to improve our services. We would be delighted to welcome you back for another stay in the future. Best wishes, Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

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Other web-users rate our hotel

  • 341 reviews 7.4/10 Location
  • 766 reviews 5.5/10 Room
  • 610 reviews 8.6/10 Service
  • 11 reviews 4.3/10 WiFi
  • 463 reviews 8.6/10 Breakfast
  • 457 reviews 3.9/10 Comfort
  • 279 reviews 7.6/10 Cleanliness
  • 182 reviews 4/10 Vibe

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