Mercure Hotel Zwolle 4 stars

Customer review rating (ALL Rating) 4.2/5 863 reviews

Mercure Hotel Zwolle - Image 1
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Description

Hotel extras

  • Quietly located on the edge of Zwolle, a short bike ride from the river

  • Two atmospheric terraces, where you can have lunch or drinks

  • The whole hotel is air-conditioned, including all 72 hotel rooms.

  • Great breakfast buffet

  • Private car park

Our accommodation(s)

Hotel location

Mercure Hotel Zwolle

Hertsenbergweg 1
8041 BA ZWOLLE
Netherlands

GPS:52.505995, 6.063487

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT

At the restaurant you can enjoy either a quick lunch from the varied buffet or a light bite from the lunch menu. Coffee is also available. Our cosy restaurant also offers a full evening menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  863 reviews

Customer review rating 3.5/5

Rowan M. Business - Confirmed reviews ALL

It was alright, but disappointing that the difference between room-service menu and restaurant menu wasn't made clear in the room. Also annoying that my room phone didn't work, so I had to go to reception to put in a room-service order, but still got charged the delivery fee.

Customer review rating 2.0/5

Job D. B. Business - Confirmed reviews ALL

old building, old rooms. Paid nearly 200 euros for a night. Paid the less for a Mariott room down town Amsterdam mind you. The difference is comfort is immense. Crowded bathroom. Wasn’t even light switch for the bathroom. No power outlets in. Bathroom. Nu usb ports in room. Very very small. Paid parking.

Customer review rating 5.0/5

Ronald J. Business - Confirmed reviews ALL

This is my regular hotel. It feels like home.

Dear Ronald, We appreciate you letting us know about your recent visit. It’s wonderful to know you continue choosing us for your business stays. We’re particularly touched that our hotel feels like a second home to you. Our team takes pride in maintaining this welcoming atmosphere, especially for our regular guests. The floor manager you mentioned will be delighted to hear your kind words about her service. Your ongoing participation in our loyalty program and willingness to recommend it truly means a lot. We’re glad the app booking process remains quick and convenient for your repeated visits. It would be a pleasure to see you again on a future occasion. Kind regards, Team Mercure Zwolle

Customer review rating 2.0/5

Jiska V. Couples - Confirmed reviews ALL

The Mercure hotel was reasonably priced compared to other 4 star hotels in Zwolle, but we found the hotel to be outdated and quite run-down (frayed carpets, damaged furniture). The restaurant was not very good and the atmosphere was quite bleak. Overall not happy with our stay.

Customer review rating 2.0/5

Benjamin W. Business - Confirmed reviews ALL

The restaurant was surprisingly good, both in the evening and at breakfast. Rooms are generally comfortable but unfortunately everything is let down by lack of sound insulation between the rooms. I don't know what they were thinking when they constructed a hotel with zero sound insulation, the mind boggles.

Dear Benjamin, Thank you for sharing your opinion with us. We’re pleased to know our dining options met your expectations during both evening and morning meals. Our team takes pride in crafting varied menus that cater to diverse tastes. However, we sincerely apologize that your experience fell short in some areas. While our rooms are designed with comfort in mind, we acknowledge your feedback about the room environment and will review this aspect carefully. Finally, we’re glad you found your accommodation comfortable overall. Our team remains committed to maintaining high standards across all guest spaces. We hope you will consider staying with us again in the future. Best regards, Team Mercure Zwolle

Other web-users rate our hotel

  • 298 reviews 8/10 Location
  • 621 reviews 5.9/10 Room
  • 495 reviews 8.7/10 Service
  • 15 reviews 5.8/10 WiFi
  • 353 reviews 8.9/10 Breakfast
  • 221 reviews 7.1/10 Cleanliness
  • 141 reviews 4.1/10 Vibe
  • 8 reviews 3.3/10 Wellness Area

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