Mercure Hotel Zwolle 4 stars

Customer review rating (ALL Rating) 4.1/5 787 reviews

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Mercure Hotel Zwolle - Image 1
Mercure Hotel Zwolle - Image 2
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Mercure Hotel Zwolle - Image 4
Hertsenbergweg 1, 8041 BA ZWOLLE, Netherlands

Description

Hotel extras

  • Quietly located on the edge of Zwolle, a short bike ride from the river

  • Two atmospheric terraces, where you can have lunch or drinks

  • The whole hotel is air-conditioned, including all 72 hotel rooms.

  • Great breakfast buffet

  • Private car park

Our accommodation(s)

Hotel location

Mercure Hotel Zwolle

Hertsenbergweg 1
8041 BA ZWOLLE
Netherlands

GPS:52.505995, 6.063487

Telephone
Fax +31 38 422 3069

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT

At the restaurant you can enjoy either a quick lunch from the varied buffet or a light bite from the lunch menu. Coffee is also available. Our cosy restaurant also offers a full evening menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  787 reviews

TripAdvisor Rating  4.0/5  545 reviews

2 beds io 1 large and smell in room

Customer review rating 2.0/5

Jesse Business - Confirmed reviews ALL

The room was clean but I reserved 1 double bed and I got 2 single beds. There was also a very strong smell coming from the bathroom. I vented the room but the smell remained. Diner at the restaurant and the breakfast were very nice, with a lot of option.

Dear Jesse, Thank you for taking the time to share your feedback. We are delighted that you enjoyed the dining experience at our De Hanze restaurant and the extensive options available at our breakfast buffet, which is a testament to our commitment to providing a variety of high-quality dining options for our guests. Nonetheless, we apologize for the inconvenience you experienced with the room allocation and the unpleasant smell from the bathroom. Our guests' comfort is of utmost importance, and we regret that we did not meet your expectations in this regard. While our room amenities typically include a fresh and well-maintained environment, it appears that we fell short in delivering this standard to you. We also acknowledge that the bed configuration did not align with your reservation, and we understand the importance of meeting our guests' preferences. Finally, we appreciate your positive remarks on the culinary offerings at our hotel. We take pride in our buffet breakfast and are glad that it added to the enjoyment of your stay. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

Classic and quiet hotel

TripAdvisor rating 4.0/5

R L Families - TripAdvisor review

Easily accessible from the motorway, this hotel is very quiet. The room is ok; the bathroom is small. The bed is very comfortable. The breakfast has a buffet with a large choice. The breakfast room is design and surrounded by fields. I don't give 5 stars because the parking is not free.

Excellent

Customer review rating 5.0/5

Gemma Families - Confirmed reviews ALL

Great stay, brilliant room, easy to get to and plenty of parking

Dear Gemma, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay with us was a pleasurable one. We are delighted that you found your room to be exceptional and that our hotel's accessibility and ample parking contributed positively to your experience. Offering ease of access and ample parking space is something we pride ourselves on. However, we regret to hear that you encountered difficulties during the booking process. We understand how frustrating this can be and sincerely apologize for any inconvenience caused. Nonetheless, we are especially glad that the hotel's location was convenient for your travel needs. Our proximity to major transportation routes makes us an ideal choice for guests looking for easy access to and from the hotel. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

Excellent location close to the charming and historic village of Hattem

Customer review rating 5.0/5

Pa Business - Confirmed reviews ALL

I needed to visit Hattem for work and found the Mercure Zwolle perfectly located for my trip.

Dear Guest, Thank you for taking the time to share your review. We are glad that the high standards we set ourselves met your expectations and are thankful for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We try and take care of the environment in as many ways as possible and are grateful for your feedback in this regard. Moreover, we are happy that you found our location ideal for your needs. We hope we will have the opportunity to see you again in the future. Best regards, Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

There are dino decorations 😳

Customer review rating 5.0/5

Boy F. T. N. Couples - Confirmed reviews ALL

Nice hotel with many dinos as decorations, perfect for a first date! But bed falls apart when cuddling too hard :(

Dear Boy, Thank you for taking t. time to share your review. It is wonderful to hear that your stay at Mercure Hotel Zwolle was memorable. We are thrilled that you enjoyed t. unique ambiance created by our decorations, providing a distinctive and enjoyable environment for our guests. However, we regret to hear about your experience with t. bed during your visit. We understand that a comfortable and sturdy bed is essential for a good night's rest, and we apologize for any inconvenience this may have caused. Finally, we are pleased that you found our hotel to be a suitable venue for a significant occasion such as a first date. Our aim is always to provide an exceptional setting for our guests' special moments. We hope we will have t. opportunity to see you again in t. future. Best regards, Cristina Juley-Doevendans Hotel manager M: cr… T: +3…

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Other web-users rate our hotel

  • 308 reviews 7.6/10 Location
  • 658 reviews 6/10 Room
  • 520 reviews 8.7/10 Service
  • 9 reviews 6.4/10 WiFi
  • 391 reviews 4.4/10 Comfort
  • 363 reviews 8.5/10 Breakfast
  • 228 reviews 7.6/10 Cleanliness
  • 163 reviews 3.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.