ibis Plymouth 3 stars

Customer review rating (ALL Rating) 4.6/5 322 reviews

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Description

Hotel extras

  • Contemporary lobby, restaurant and bedrooms

  • Easy access to City Centre and the beaches of Devon & Cornwall

  • Pet-friendly hotel (charges apply)

  • Close to the A38 and Plymouth shopping district

  • Free parking onsite ( charges apply to coaches, lorries and larger vehicles)

Our accommodation(s)

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Hotel location

ibis Plymouth

Longbridge Road, Marsh Mills, Forder Valley
PL6 8LR PLYMOUTH
United Kingdom

GPS:50.395912, -4.095004

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our Restaurant

Feeling peckish? You don't have to leave the hotel: our menu is loaded with everyone's favourites from pasta, burgers and salads to soups and comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  322 reviews

TripAdvisor Rating  3.6/5  777 reviews

Customer review rating 5.0/5

Luke G. Friends - Confirmed reviews ALL

Was amazing

Dear Guest, Thank you for taking the time to leave a review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ibis Plymouth General Manager

Customer review rating 5.0/5

Viv C. Business - Confirmed reviews ALL

I have stayed here a number of times now. The first time when looking from the outside I thought this doesn’t look anything special, but I was 100% wrong. The rooms are always very clean and warm and everything that I need is there. The food is not too bad at all and I quite enjoy it. The staff are always extremely friendly and helpful, so I would recommend this place to anyone.

Dear Guest, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you have enjoyed your stays at ibis Plymouth and that you found our rooms to be clean and comfortable. It is also wonderful to know that you appreciate our friendly and helpful staff, as they strive to provide excellent service to all our guests. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards, ibis Plymouth General Manager

Customer review rating 5.0/5

Tony H. Families - Confirmed reviews ALL

from arrival, checking in then drinks and food, comfy bed and good nights sleep. Nice breakfast to set me up for the day. The location is spot on. There's always parking availabe and it's free! One suggestion though The outside light fooled me into thinking it was late morning when it was 0500, is there anything you can do to dim/shade the light; this was the first stay that Ive noticed it though.

Dear Guest, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your couple of nights, from check-in to the comfort of your bed and the breakfast that set you up for the day. It is also great to know that our location and complimentary parking enhanced your experience. We appreciate your suggestion regarding the outdoor lighting. Your input is valuable as we continuously strive to improve our guests' experiences. Thank you once again for your review, and we look forward to welcoming you back in the future. Best regards, ibis Plymouth General Manager

Customer review rating 5.0/5

Kelly R. Families - Confirmed reviews ALL

This is a great hotel, excellent value, very comfortable rooms, good food and brilliant service, especially Tracie thank you

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel comfortable and appreciated the service provided by our team, especially Tracie. Your feedback motivates us to maintain our high standards. Best regards, ibis Plymouth General Manager

Customer review rating 3.0/5

Nick B. Business - Confirmed reviews ALL

The price was reasonable but this is not really a hotel but a motel. You have to go outside to get to your rooms and I was given one on the carpark/road side, the passage outside passes right next to your window so limited privacy and it was very noisy with the A38 running just the other side of the hedge. It was also wet and windy when I stayed so appreciated this even less! All the staff were very pleasant and the room seemed to have been recently refurbished and was in good order. However, my Accor status was not recognised at check in and I was not offered a welcome drink - I discovered too late via the app next day that I could have had one.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at our property. We appreciate your comments about our pricing and the pleasant demeanor of our staff, as well as your observation on the condition of your room. I understand your concerns regarding the external access to the rooms and the noise from the nearby road. While our hotel has a unique layout, we strive to provide a comfortable experience for all guests. Your feedback regarding privacy and the noise levels is noted, and I apologize for any inconvenience this may have caused during your stay. I also appreciate your comments about your Accor status not being recognized at check-in and the missed opportunity for a welcome drink. We value our loyal guests and understand the importance of ensuring that all benefits are communicated effectively which should happen on every guest check-in. Thank you for bringing this to my attention. We hope to have the opportunity to welcome you back in the future. Best regards, Ibis Plymouth General Manager

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Other web-users rate our hotel

  • 338 reviews 9/10 Location
  • 585 reviews 8.2/10 Room
  • 594 reviews 9.7/10 Service
  • 15 reviews 8.9/10 WiFi
  • 307 reviews 8.8/10 Cleanliness
  • 245 reviews 7.6/10 Food
  • 202 reviews 7.2/10 Breakfast
  • 89 reviews 9/10 Amenities

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