Hotel St Moritz Queenstown - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 8,650 reviews

ALLSAFE approved hotel

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Hotel St Moritz Queenstown - MGallery
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+ 21 Services

Hotel extras

  • Certified ALLSAFE

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • an award-winning bar and restaurant with superb alpine views

  • a hot tub garden, sauna, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel St Moritz Queenstown - MGallery

10-18 Brunswick Street
PO Box 1116
9300 queenstown
new zealand

Fax: (+64)3/4424667

Check-in from 14h00

Check out up to 11h00

  • BRUNSWICK STREET:  QUEENSTOWN OConnells Mall

  • By plane

    QUEENSTOWN FRANKTON At 8km / 5 miles

  • By car

    CROMWELL EXIT HIGHWAY 8 At 30km / 18.75 miles

GPS:-45.033963, 168.654742

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Our accommodation(s)

Recently refreshed (including new bathrooms), you'll find the décor unmistakably alpine, relaxingly residential & oh so cocooning. All exquisitely stylish rooms feature the iconic Sofitel MyBed, aromatic Molton Brown toiletries & the latest Smart TVs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 100

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Hotel St Moritz Queenstown - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,650 reviews

TripAdvisor Rating 4.5/5

2,534 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Grand, friendly and comfortable

Customer review rating 5.0/5

Ana Couples - 02/12/2021 Confirmed reviews ALL

Amazing location -minutes to town. Staff were friendly and helpful - accommodation was grand and comfortable

Great location- great stay!!

Customer review rating 5.0/5

Emma Families - 02/12/2021 Confirmed reviews ALL

We were greeted by wonderful staff, very welcoming, this was our first time travelling with a baby and they made us feel extremely welcome.

Great location

Customer review rating 4.5/5

Peterb Couples - 01/12/2021 Confirmed reviews ALL

We realy enjoyef our stay. Nice clean room. Very plesant staff. Great meals

Amazing views good facilities and well appointed restaurant

Customer review rating 5.0/5

Mike Couples - 30/11/2021 Confirmed reviews ALL

WE had a most enjoyable stay, staff were amazing we were well looked after with added extras like a back packed breakfast for our cycle. The views were amazing and our food was some of the best restaurant food we have experienced in a hotel. Compliments to the chefs and staff. Also the room was spacious and the bed really comfortable. We will definitely stay here again and tell all our friends

Fantastic stay

Customer review rating 5.0/5

Lisa W. Couples - 30/11/2021 Confirmed reviews ALL

The hotel is beautiful, staff fantastic & the restaurant food was divine

Relaxing and fine food

Customer review rating 4.5/5

Kevin A. C. C. Couples - 30/11/2021 Confirmed reviews ALL

Enjoyable and a comfortable and elegant experience

well located away from central but close enough to walk. Superb quality and high standard of accomodation and staff

Customer review rating 4.5/5

Phil A. Couples - 30/11/2021 Confirmed reviews ALL

Quiet location with great views. Superb staff and level of attendance

Lovely hotel!

Customer review rating 5.0/5

Lucy W. Couples - 29/11/2021 Confirmed reviews ALL

Lovely, well appointed hotel with great staff! Everyone we came into contact with was friendly, helpful and genuine. The little touches were all delightful and loved our stay!

Dear Lucy, Thank you for the great review of Hotel St Moritz! I'm glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jo Finnigan General Manager

Good stay

Customer review rating 4.0/5

Lynley N. Couples - 29/11/2021 Confirmed reviews ALL

Friendly and accommodating staff

Dear Lynley Thank you so much for your generous comments following your recent stay here in Queenstown - I'm thrilled you enjoyed our service particularly. My team and I very much look forward to welcoming you back next time you find yourself down our way. Sincerely, Jo Finnigan General Manager

Extremely comfortable

Customer review rating 4.5/5

Malcolm K. Friends - 29/11/2021 Confirmed reviews ALL

Staff were lovely bar one small incident with an over officious member demanding we put our masks on when walking through the reception. We were the only people in sight ( in our own bubble) with masks in hand if needed. Yes she was right but we felt over the top in the conditions presented at the time. We felt common sense didn’t come into it. It took us by surprise as all the other staff were very pleasant.

Dear Malcolm, My sincere thanks for taking the time to write your review comments following your recent stay with us. I appreciate your understanding of our current "COVID" trading conditions that has meant a few adjustments around the hotel including the enforcement of Alert Level rules. We're definitely finding our way in achieving the fine balance between gentle reminders, and officiousness. It's been my request of the team to ask that Government rules are to be followed - for guest AND staff protection. I'm particularly proud of how my small but capable team have responded to this most challenging of times, and I'm delighted you enjoyed their service. We all look forward to seeing you again. Sincerely, Jo Finnigan General Manager
Customer review rating 4.0/5

Anonymous Couples - 28/11/2021 Confirmed reviews ALL

Lovely hotel - luxury feel. Nice room, friendly, helpful staff delicious lunch, good breakfast. Disappointing dinner

Dear Dora Thank you for taking the time to share with us your completed survey after staying with us at Hotel St Moritz. I'm very grateful for your business and glad that you enjoyed your stay. I'm sorry to read that dinner was a disappointment - please don't hesitate to fill me in on the aspects that were subpar for you. The team and I look forward to welcoming you back in the not too distant future. Sincerely Jo Finnigan General Manager

Excellent Place to Stay

Customer review rating 4.0/5

Philip Families - 28/11/2021 Confirmed reviews ALL

Well presented hotel only about a three minute walk to CBD, a short walk up the hill from the town. Excellent service throughout.

Dear Philip, Thanks so much for taking the time to complete our post stay survey recently - I'm delighted to read that you loved our service in particular. Until next time! Sincerely, Jo Finnigan General Manager

Excellent stay

Customer review rating 5.0/5

Jenni K. Couples - 27/11/2021 Confirmed reviews ALL

The team are very helpful and insured that they delivered everything that I had organised prior to and after arrival. Hotel looks immaculate - facilities, services, food, I could fault nothing. A very stressless stay for us. Happily recommended.

Dear Jenni I very much appreciate your comments regarding your recent stay with us at Hotel St Moritz. It's always a pleasure to deliver a transformative and valued stay, and I'll be sure to share your experience with my team. We very much appreciate your business, and look forward to welcoming you back next time Queenstown's on your itinerary. Sincerely, Jo Finnigan General Manager

Great relaxing stay

Customer review rating 4.5/5

Carmen Couples - 27/11/2021 Confirmed reviews ALL

had a wonderful time, room, so comfortable, Staff so friendly.

Dear Carmen, Thank you for the great review of Hotel St Moritz! I'm glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jo Finnigan General Manager

Great service, very clean and tidy

Customer review rating 5.0/5

Dan S. Business - 27/11/2021 Confirmed reviews ALL

Great location and staff friendly and helpful and room was clean and tidy with a great view.

Dear Daniel & Shelley, I very much appreciate your comments regarding your recent stay with us at Hotel St Moritz. It's always a pleasure to receive positive feedback, and I'll be sure to share your review with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Jo Finnigan General Manager

Always enjoy my stay,super CService amazing Avo smash for brekkie.

Customer review rating 5.0/5

Roger G. Business - 24/11/2021 Confirmed reviews ALL

Exceeded expectations. Thankyou for my Upgrade to Alpine. Loved it..

Dear Roger, Thanks so much for taking the time to complete our post stay survey following your stay recently - I'm delighted to read that you love that Avo Smash!!. Until next time! Sincerely, Jo Finnigan General Manager

Excellent Location

Customer review rating 5.0/5

Pam Couples - 24/11/2021 Confirmed reviews ALL

Totally enjoyed our stay at Hotel St Moritz in a One Bedroom King Balcony Lakeview room. This room was extremely comfortable with everything you could possibly want. Staff were very helpful. It is in an excellent location overlooking the lake, with a short walk to the town.

Dear Pam Thank you so much for your generous comments following your recent stay here in Queenstown - I'm thrilled you enjoyed so many aspects of your stay. My team and I very much look forward to welcoming you back next time you find yourself down our way. Sincerely, Jo Finnigan General Manager

Wonderful mini break

Customer review rating 5.0/5

Sarah Couples - 23/11/2021 Confirmed reviews ALL

Excellent clean and tidy room and beautiful view, wonderful and helpful guest service staff both at the reception and in the restaurant.

Dear Sarah, Thank you for the great review of Hotel St Moritz! I'm glad that you enjoyed your mini break with us and hope to see you again very soon. Sincerely, Jo Finnigan General Manager

Amazing experience

Customer review rating 5.0/5

Claire Couples - 23/11/2021 Confirmed reviews ALL

Stunning room, friendly staff and amazing breakfast.

Dear Claire, Thank you for the great review of Hotel St Moritz! I'm glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jo Finnigan General Manager

Good stay

Customer review rating 4.0/5

Gerard R. Business - 22/11/2021 Confirmed reviews ALL

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Dear Gerrard, Thank you for the great review of Hotel St Moritz! I'm glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jo Finnigan General Manager

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