Hotel St Moritz Queenstown - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,985 reviews

Hotel St Moritz Queenstown - MGallery Collection - Image 1
Hotel St Moritz Queenstown - MGallery Collection - Image 2
Hotel St Moritz Queenstown - MGallery Collection - Image 3
Hotel St Moritz Queenstown - MGallery Collection - Image 4

Description

Hotel extras

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

Our accommodation(s)

Book this hotel
Room 1

36m2 / 387 sq.ft. Sumptuously appointed and spacious, this room overlooks the hotels garden and features a 42" LCD TV, armchair, writing desk, ensuite bathroom with large glass walk in shower, and exquisite amenities. Twin bed on request.

  • Views:

    Garden View

Max. number of persons
3
Area
From 36 / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 36 / 387 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Garden View

36m2 / 387 sq.ft. Sumptuously appointed and spacious, with breathtaking lake views. The room features a 42" LCD TV, armchair, writing desk, ensuite bathroom with large glass walk in shower, and exquisite amenities. Twin bed on request.

  • Views:

    Lake View or Mountain view

Max. number of persons
3
Area
From 36 / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

36m2 / 387 sq.ft. Sumptuously appointed and spacious, with breathtaking lake views with balcony. The room features a 42" LCD TV, armchair, writing desk, ensuite bathroom with large glass walk in shower, and exquisite amenities. Twin bed on request

  • Views:

    Lake View or Mountain view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 36 / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Alpine Suite, Special Access

54m2 / 581 sq.ft. This residence overlooks the street/driveway and features a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). Exquisite amenities, microwave, Nespresso machine. Day-bed for extra person (charged)

Max. number of persons
3
Area
From 54 / 581 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Alpine Suite, Garden View

54m2 / 581 sq.ft. This residence overlooks the hotels garden, features a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). exquisite amenities, 42" TV's, microwave, Nespresso machine. Day-bed for extra person (charged)

  • Views:

    Garden View

Max. number of persons
3
Area
From 54 / 581 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Alpine Suite, Lake View

54m2 / 581 sq.ft. This residence with lake views, features a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). exquisite amenities, 42" TV's, minibar, microwave, Nespresso machine. Day-bed for extra person (charged)

  • Views:

    Bay view or Mountain view

Max. number of persons
3
Area
From 54 / 581 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Alpine Suite, Lake View Balcony

54m2 / 581 sq.ft. This residence with Juliette balcony offers a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). Exquisite amenities, 42" TV's, minibar, microwave, Nespresso machine. Day-bed for extra person (charged)

  • Views:

    Bay view or Mountain view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 54 / 581 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Two Bedroom Suite, Lake View

90m2 / 968 sq.ft. This residence offers panoramic lake views, a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). Exquisite amenities, 42" TV's, minibar, microwave, Nespresso machine. Day-bed for extra person (charged)

  • Views:

    Bay view or Mountain view or Panorama view

Max. number of persons
5
Area
From 90 / 968 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 134 rooms
  • 6 rooms for people with reduced mobility
  • 27 connecting rooms
  • 7 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Japanese
  • Dutch
  • Polish
  • Portuguese
  • Russian
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Entertainment

  • Piano

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years
  • Board games available
  • Children''s TV Channels

Well-being

Fitness Centre

  • On site
  • On site
  • Indoor parking
  • Private
  • 40 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 20.23 40 NZD Per day

  • Parking for a week

Services & equipment

  • Valet parking
  • TESLA recharging units

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Valet Parking

Additional charge

GPS:-45.033963, 168.654742

Parking information

  • On site
  • Indoor parking
  • Private
  • 40 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 20.23 40 NZD Per day

  • Parking for a week

Services & equipment

  • Valet parking
  • TESLA recharging units

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Cooking style
Regional
Capacity
80
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Vegetarian menu

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Lombardi Bar allows you to gaze at Lake Wakatipu and The Remarkables Mountain Range whilst enjoying a refreshing drink. A natural meeting place, Lombardi Bar is the ideal spot to join friends or make new ones.

There is a boutique gym onsite at Hotel St Moritz, artfully designed to reflect the surrounding landscape.

Take some time out to relax in our hot tub during your stay at our hotel. Dip your feet in the water and experience true relaxation

Hotel St Moritz possesses an innate sense of style and is renowned for its distinctive and detailed approach to service. There are two private venues available for celebrations, each beautifully decorated, and with panoramic mountain and lake vistas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,985 reviews

Customer review rating 1.5/5

Laurie T. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Cindy S. Families - Confirmed reviews ALL

Dear Cindy, Thank you so much for your generous comments following your recent stay here in Queenstown - I'm thrilled you enjoyed our service and staff particularly. My team and I very much look forward to welcoming you back next time you find yourself down our way. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 2.5/5

Phil A. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Branko D. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Lorck A. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Cindy S. Families - Confirmed reviews ALL

Friendly staffs

Dear Cindy, Thank you so much for your generous comments following your recent stay here in Queenstown - I'm thrilled you enjoyed our service and staff particularly. My team and I very much look forward to welcoming you back next time you find yourself down our way. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 2.5/5

Phil A. Couples - Confirmed reviews ALL

Have stayed at least once per year for past 5-6 years.... is a great venue andparticularly good views from bar and restaurant. Sadly full occupancy resulted in no upgrade or limited rooms to switch. The Suite we booked was Garden facing but the particular location was noisy. The room was above the large (6) air conditioning units that were noisy night and day .. an unecessary invasion of peace . When reported to desk no real concern or resolution for two days. Due to the high occupancy level the front desk would not offer an alternate room. On the third day when a downgraded room was available we had to wait until room serviced before being able to view. We could not get a time for this and the desk rejected the offer to take us to the room whilst cleaning to inspect and decide... incredibly poor and wasted our own free time. There was no offer to discount the room (having paid the higher suite rate). In summary the desk were not customer reactive and gave absent apologies instead of thinking like ourselves. We felt insignificant which means we will likely decide another hotel when next in Queenstown.

Customer review rating 5.0/5

Branko D. Solo - Confirmed reviews ALL

Fantastic hotel, great location and amazing service

Dear Branko, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 3.5/5

Lorck A. Business - Confirmed reviews ALL

pleasent

Dear A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

James J. Couples - Confirmed reviews ALL

We were here for our honeymoon trip, loved the spectacular views and warm comforting vibes. Makes us feel like we’re in a cosy hotel in the Swiss alps! Highly recommended

Dear James, Thank you so much for your lovely review, and congratulations again on your honeymoon! We’re delighted you enjoyed the spectacular views and the cosy, comforting atmosphere of Hotel St Moritz. We love hearing that we gave you that feeling of being in a cosy Swiss Alpine hotel it’s exactly the atmosphere we hope to create. It was a pleasure having you with us, and we hope to welcome you back to Queenstown for another memorable stay in the future. Warm regards, Alexandra Swain Assistant Manager

Customer review rating 5.0/5

Leah C. Friends - Confirmed reviews ALL

Friendly, helpful staff, clean and tidy rooms. Would definitely stay again.

Dear Leah, Thank you so much for your lovely review! It’s so nice to hear that you enjoyed your room and that our team made you feel so welcome and well looked after. We’re really glad you had such a great stay with us. We’d absolutely love to welcome you back to St. Moritz the next time you’re in Queenstown! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Firmin L. Friends - Confirmed reviews ALL

Great place with nice rooms and excellent breakfast (the omelette was amazing as were the granola/seed options), perfect fill up before a ski

Dear Firmin, Thank you so much for your wonderful review! We’re delighted you enjoyed our rooms and, especially, the breakfast. We’ll be sure to pass your compliments on to the team our omelettes and granola options are definitely a great way to fuel up before a day on the slopes. We hope to welcome you back for another ski adventure soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.0/5

Eileen M. Couples - Confirmed reviews ALL

Beautiful location Dated utility room ie washing and drying , otherwise great, room service had no actual meals which was sad it's only breakfast and the bar had run out of most the wine optiosn Fantastic service also

Dear Eileen, Thank you for your feedback and for your kind words about our beautiful location and fantastic service. We’re pleased to hear that our team helped make your stay enjoyable. We’re also happy to share that we have just updated our washing and drying facilities this week, so we hope these improvements will make the experience even better for future guests. We’re sorry that our room service meal options and the availability of wines at the bar were disappointing. We appreciate you highlighting these areas, and we’ll certainly take your comments on board as we continue to improve. We hope to have the pleasure of welcoming you back again soon. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 3.5/5

Fiona S. Friends - Confirmed reviews ALL

The hotel was nice but I was disappointed with no recognition of my Accor staus. I was travelling with my friend Julie Simpson who got a room upgrade and welcome amenity. I acknowledge she is limitless and I am Diamond but usually Diamond members get a welcome amenity and upgrade where available. There was no apology for mnot being able to upgrade my room. Also the welcome drinks are very limited and I thought the days of not offering a Rose as a wine option were over.

Customer review rating 4.0/5

Gina K. Friends - Confirmed reviews ALL

Fantastic boutique Hotel. Booked an Alpine suite for my 60th June 2027 already. Staff knowing who I was and asking how my day was is awesome to see. It was lovely 9 days.

Dear Gina, Thank you so much for your wonderful review and for choosing to stay with us for such a special occasion. We’re delighted to hear you enjoyed your nine days with us and that our team made you feel genuinely welcomed and remembered. A special thank you for recognising Victor from the bar. We’ll be sure to share your kind words with him it’s wonderful to know he helped make your stay memorable. We’re especially thrilled to hear you’ve already booked your Alpine Suite for your 60th birthday in June 2027. We look forward to welcoming you back and making it an even more special celebration! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Amanda M. Couples - Confirmed reviews ALL

We stayed in a Lake View suite for a ski trip. Customer service from Jana in the reservations team was exceptional and greatly appreciated. Check-in/out was smooth. There is a dry room for equipment storage on site as well as guest laundry. Handy having a restaurant and bar on site with stunning views of the lake and surrounds. Thanks Victor for your delicious and creative cocktails! The room was clean and spacious with separate bedroom and ensuite. The bed was comfortable although pillows too soft for our personal taste. Ensuite was well laid out with bath and separate shower. Kitchenette was well appointed with plenty of bench space. Reception is on level 4 and higher floors will have better views. We stayed on level 3 which partially overlooked the back of another hotel but still gave us amazing lake and mountain views. The hotel is an easy 10 minute walk to the centre of town with plenty of eateries and access to buses. The flip-side of the amazing view is a cardio-boosting walk up the final hill to the hotel entrance. A little more challenging when carrying ski equipment but also a partial reflection on our lack of fitness.

Dear Amanda, Thank you so much for your lovely review and for sharing such detailed feedback about your stay. We’re thrilled to hear you enjoyed the Lake View Suite, our facilities and, of course, the stunning views! I’ll be sure to pass your kind words on to Jana and Victor they’ll both be delighted to hear your feedback. We’re sorry the pillows were a little too soft for your preference. We do have a pillow menu with firmer foam and feather options that you can request during your stay. I’m sorry this wasn’t explained to you at the time, and we hope you’ll let us know on your next visit so we can find the perfect pillow for you. It sounds like you made the most of your ski trip, and we hope to welcome you back to St. Moritz again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Trina M. Couples - Confirmed reviews ALL

From the moment we arrived we were greeted with warmth, genuine enthusiasm and professionalism! Any easy walk from the wharf and central Queenstown which we like, and overlooking the stunning & picturesque lake Wakatipu. Our room was large, comfortable and looked out onto the lake. We were fortunate to be given an upgrade, which made our special occasion even more memorable. A delicious buffet breakfast each morning was a credit to the hotel, staff and chiefs. A selection of made to order omelettes or pancakes were a daily treat and the level of service could not be faulted. Their great barista was a star! Thank you St Moritz!

Dear Trina, Thank you so much for taking the time to share such a lovely review. It’s great to hear you enjoyed everything from the clean, well-stocked amenities and gym to the beautiful lake views and our location. We’re especially happy that the upgrade helped make your special occasion that little bit more memorable. And we love hearing that breakfast was a highlight we’ll definitely pass your kind words on to our chefs and our barista! Most importantly, thank you for recognising our team and the warm service. We really appreciate it and hope to see you back at St. Moritz again soon. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.0/5

Angela J. Couples - Confirmed reviews ALL

Thank you so much to your staff who cared for me when I broke my ankle last Sunday. The first aid girl who cleaned my face did a stellar job and it has healed amazing, ankle will take a fair bit longer 😂 Also thank you for the cheese board delivered to our room on my return from hospital.

Dear Angela, Thank you so much for your lovely message. We’re really glad Maddy was there to look after you when you broke your ankle. It’s wonderful to hear that she did such a great job we’ll definitely pass that on to her! We’re also glad the cheese board was a nice little surprise waiting for you when you returned from hospital. We hope you’re recovering well and that your ankle heals soon! Take care and wishing you a smooth recovery. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Ariel C. Couples - Confirmed reviews ALL

Perfect

Dear Ariel, Thank you so much for such a lovely review and for choosing to stay with us again for your partner’s birthday. It’s wonderful to hear that you both had another memorable stay with us. We’re so pleased that Hippy and the team could make the birthday celebration feel extra special, and that you enjoyed the personalised touches and beautiful lake views from your suite. It really means a lot to us to hear that you felt remembered and well looked after on your return. We’d love nothing more than to welcome you back for your next birthday stay we think an annual tradition sounds like a wonderful idea! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Keegan S. Couples - Confirmed reviews ALL

Upon arrival, we were met by friendly and helpful staff. The room was incredibly spacious, well maintained and spotless. We appreciated the complimentary bottled water that was replaced daily and an umbrella to take around as it was often raining.

Dear Keegan, Thank you so much for your lovely feedback. We’re really happy to hear you enjoyed your stay and that the team made you feel welcome from the moment you arrived. It’s great to hear the little extras, like the daily bottled water and umbrella, came in handy during the rainy weather. We’re also glad you enjoyed our sustainability initiative. We love that you were able to use the voucher for your morning coffee it’s a simple way for us to make a positive difference while giving something back to our guests. We really appreciate you taking the time to share your experience and hope to see you back at St. Moritz next time you’re in Queenstown! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Karen C. Couples - Confirmed reviews ALL

Relaxing and quiet location. The rooms are beautifully designed!

Dear Karen, Thank you so much for your lovely review! We’re so glad Rocky was able to help with your last minute reservation and make your first stay in Queenstown a great one. We’ll be sure to pass on your kind words to him. It’s wonderful to hear you found the stay comfortable and enjoyed the hot tubs as well. We hope to welcome you back to Queenstown and St. Moritz again in the future! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.0/5

David B. Couples - Confirmed reviews ALL

It’s a great hotel in a great location and we love staying there. The beds are well past needing replacement. Our was so bad I needed a massage by the end of the week. The front of house team are present, engaging and attentive. The F and B team are another story. Indifferent, ambivalent and inattentive. Accor Status is irrelevant. We sat in the bar for 40 mins and no one came near us. Finally we just left, thirsty.

Customer review rating 5.0/5

Joshua E. Couples - Confirmed reviews ALL

My girlfriend and I spent a weekend in Queenstown to go snowboarding, and the St Moritz was one of the highlights of our trip, we wish we could’ve spent more time there. The room was lovely, the food was excellent and the views from the restaurant windows made it taste so much better. All the staff were wonderful and so helpful. The hotel is the perfect distance from town to be a short walk but also tucked away off the main road so it feels private. Cannot wait to return. :)

Dear Joshua, Thank you so much for such a lovely review! We’re so glad St. Moritz was one of the highlights of your Queenstown getaway, and it’s wonderful to hear you enjoyed the room, food, views and our location. We also really appreciate you mentioning the little touches, like the filtered water in the lobby, our slippers and the option to choose restaurant vouchers instead of housekeeping. It’s great to know these details made a difference during your stay. I’ll be sure to pass your kind words on to our reception and restaurant teams, as well as our team member who helped with your bags. I’m sure they’ll be delighted to hear they helped make your stay special. We’d love to welcome you back to St. Moritz next time you’re in Queenstown hopefully for a little longer! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Keith S. Families - Confirmed reviews ALL

Second stay at St Moritz and we have loved it both times. Very nice rooms, excellent restaurant and great views. Will be back.

Dear Keith, Thank you for your wonderful feedback and for choosing to return to Hotel St Moritz. I’m delighted to hear that you have loved both of your stays and enjoyed the rooms, restaurant and beautiful views. It’s always a pleasure to welcome returning guests, and I look forward to having you back for another exceptional stay. Sincerely, Beth March Front Office Manager

Other web-users rate our hotel

  • 719 reviews 8.9/10 Location
  • 1,255 reviews 8.2/10 Room
  • 1,236 reviews 9/10 Service
  • 34 reviews 3.7/10 WiFi
  • 331 reviews 5.9/10 Amenities
  • 290 reviews 8.2/10 Breakfast
  • 235 reviews 7.9/10 Cleanliness
  • 162 reviews 5.4/10 Value

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