Hotel St Moritz Queenstown - MGallery 5 stars

Customer review rating (ALL Rating) 4.5/5 2,173 reviews

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Description

Hotel extras

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

Our accommodation(s)

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Hotel location

Hotel St Moritz Queenstown - MGallery

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,173 reviews

TripAdvisor Rating  4.5/5  2,630 reviews

Certificate of excellence 2023

Beautiful Facilities and sensational staff!

Customer review rating 5.0/5

Jason C. Couples - Confirmed reviews ALL

We enjoyed the hotel so much we barely left on our weekend break. Jamie started our amazing experience at the front desk on arrival. Tremendous greeting on Friday afternoon by Denise and Jamie. Jhodie, Bridie, Ella and Czar with Alex in the restaurant were all stand out staff members for us. The food was amazing and every staff member we interacted with made it the most wonderful weekend break for us. Thank you to everyone!

I very much appreciate your having taken the time to share your experience following your recent stay with us at Hotel St Moritz. It's always a pleasure to deliver a highly valued and memorable stay, and I'll be sure to share your experience with my team. We very much look forward to welcoming you back again in the not too distant future. Sincerely, Alexandra Swain Reservations Executive

Nice hotel

Customer review rating 3.5/5

Bert Couples - Confirmed reviews ALL

Nice hotel, clean, very spacious. However room was very cold when arrived 12 degrees and it took nearly 3 hours to bring it up to 21 degrees!!!

Dear Bert, Thank you for taking the time to share your feedback. We're pleased to hear that you found our hotel nice, clean, and spacious. We apologize for the inconvenience you experienced with the room temperature upon your arrival. Your comfort is our priority, and we regret that it took so long to warm up your room. We will review our procedures to ensure rooms are preheated for future guests, especially in the winter. Thank you again for your feedback. We appreciate your suggestions and hope to have the opportunity to provide you with an even better experience on your next visit. Sincerely, Jamie Graham Front Office Manager

A fantastic place to stay, great location.

Customer review rating 4.0/5

Stephen Couples - Confirmed reviews ALL

Fantastic offering. Be mindful of steep road to get to the Hotel; especially if walking with luggage or heavy bags.

Nice location. Ok amenities.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Overall positive. Not as nice as I expected based on similar rated Accor hotels.

Beautiful hotel with great service

Customer review rating 4.5/5

Jenny S. Couples - Confirmed reviews ALL

We enjoyed our stay at Hotel St Moritz. The staff were friendly and very helpful. The room was very nice. It was so clean and very comfortable. The only downside was a lack of dishwasher.

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Other web-users rate our hotel

  • 646 reviews 8.7/10 Location
  • 1,281 reviews 8.6/10 Room
  • 1,070 reviews 8.5/10 Service
  • 14 reviews 1.2/10 WiFi
  • 260 reviews 7.5/10 Breakfast
  • 235 reviews 7.6/10 Cleanliness
  • 181 reviews 3.8/10 Value

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