Mercure Porto Centro Santa Catarina 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 1,449 أراء

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Mercure Porto Centro Santa Catarina - Image 1
Mercure Porto Centro Santa Catarina - Image 2
Mercure Porto Centro Santa Catarina - Image 3
Mercure Porto Centro Santa Catarina - Image 4
Praca da Batalha 116, 4049-028 PORTO, Portugal

الوصف

خدمات الفندق الإضافية

  • 7 min walk Torre dos Clérigos, 3 min Café Majestic, 10 min Ribeira do Porto

  • Fully renovated public areas.

  • Big family rooms with extra bed

  • Restaurant with a view over the city.

  • Restaurant with Portuguese and Mediterranean flavors

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موقع الفندق

Mercure Porto Centro Santa Catarina

Praca da Batalha 116
4049-028 PORTO
Portugal

نظام تحديد المواقع العالمي (GPS):41.145367, -8.607568

الهاتف
+351 22 204 3300

مكالمات إلى شبكة ثابتة وطنية

فاكس +351 22 204 3499

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

A BICICLETA

A Bicicleta restaurant provides a distinguished and welcoming atmosphere in which to enjoy city views. Sample the best specialties Portuguese cuisine has to offer accompanied by a good port wine.

احجز

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  1,449 أراء

تقييم TripAdvisor  4.0/5  1,269 أراء

2024 شهادة تميّز

An unpleasant experience

ملاحظة Tripadvisor 2.0/5

AnneGeoff تقييم TripAdvisor المعتمد

We arrived at this hotel in the evening only to find that our room was like a sauna. The controls in our room did not alter the temperature. We advised the night manager of our problem but he was not interested in helping us. He resumed typing on his laptop and then served another customer. When I asked him to do something about our room, he became quite aggressive. He eventually asked another staff member to change the temperature so that rooms would be on cooling instead of heating. It was a very unpleasant experience, the night manager was rude and not customer focussed. The hotel needs to upgrade its air-conditioning so that the temperature in the rooms can be controlled by the customers. We would never return to this hotel.

Australian Travellers

ملاحظة Tripadvisor 4.0/5

548margaretb Couples - تقييم TripAdvisor المعتمد

The location of this property is perfect if you want to be close to good shopping, restaurants, markets, tourist booking offices, souvenir shops, and a Spar supermarket which sells hot croissants and bread daily! It is a short taxi ride from Porto railway station. Reception staff were very welcoming and nothing was too much trouble to assist with any of our enquires. Our room was clean, good linen and towels and the bath room and toiletries well provided for. Breakfast was well catered with a good variety to choose from. The hotel is across the road from good markets offering a variety of goods and a comfortable walk to other city shopping. Definitely a well located and comfortable place to stay!

Never again....

ملاحظة Tripadvisor 2.0/5

Ezpez تقييم TripAdvisor المعتمد

Surprisingly decent sized room for this chain of hotel, even had double aspect with great views. Somewhat dated in appearance. Narrow double bed but mattress was good. Stupid bedside lights, no charging sockets. Electric sockets underneath useless bedside shelves. Plenty of storage space – be careful lower right hand side gets very warm because of refrigerator taking up some space. Sadly PAPER CUPS!!!!! in a 4* hotel seems to be normal these days, which is why we ALWAYS take our own ceramic ones. Left the room one morning at 8:30 placing the sign for room to be cleaned on the door handle. Came back at 14:30, yes room NOT cleaned. Went to Reception who said it would be dealt with straight away. HALF AN HOUR later NO ONE came. Partner TOLD Reception they would give us a drink while it was to be cleaned there and then. To add insult to injury we later discovered we were given a voucher that as loyalty members, we should have been given upon arrival. Then on the Friday was woken up at 1am by horrendous EXCESSIVE noises from the street below. Noise decreased about 5 am but we were totally unable to sleep resulting in being very tired all day Saturday. Saturday night we slept with a sleeping pill and ear plugs! So, the level of soundproofing is not what it should be for a hotel of this supposed quality. Oh and of course who could not forget the SUPPOSED blackout curtains! The car Bonnie and Clyde were shot in probably had fewer holes in it. I have numerous emails from the company saying “we are committed to providing a superior guest experience to our customers and we value all your feedback.” So, it will be fascinating to see any response to these comments along the usual lines of “...we are sorry our hotel did not live up to your expectations on this occasion…” On reflection I have stayed in many of the ACCOR chain mainly Ibis Novotel Mecure Adagio Sofitel Pullman and have had poor experiences in most of them overall. I think I will avoid them in the future.

Great hotel in Porto, freindly staff.

ملاحظة Tripadvisor 5.0/5

Jfre70562 تقييم TripAdvisor المعتمد

Very comfortable hotel in a great central location, with friendly and helpful staff - would definitely return here next time we're in Porto. Well appointed room with plenty of space and a comfortable bed. It also has very nice decor, and excellent views from the room out over the city.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good enough

ملاحظة Tripadvisor 3.0/5

J S Solo travel - تقييم TripAdvisor المعتمد

Good enough is the phrase that comes to mind. I don’t think this hotel is a true four star; it’s more like a 3 or 3.5. It’s a convenient location in the city and there’s free single-serve water in the lobby. However, the room itself was quite outdated. The exhaust fan was just outside the bathroom and the switch for that fan was on the complete opposite side of the room. A 5 minute hot shower with the fan on still led to a lot of condensation, which is probably why the wood bathroom door looked worn down. Note, the neighborhood is very loud with music on Saturday nights.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,037 أراء 9.2/10 الموقع
  • 1,041 أراء 7.3/10 الغرفة
  • 1,143 أراء 9.4/10 الخدمة
  • 10 أراء 8.3/10 إنترنت
  • 617 أراء 8.7/10 الإفطار
  • 546 أراء 5.7/10 مستوى الراحة
  • 322 أراء 8.5/10 مستوى النظافة
  • 5 أراء 1.4/10 مرافق رياضية / صحية

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.