Novotel Porto Gaia 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,061 أراء

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Novotel Porto Gaia - Image 1
Novotel Porto Gaia - Image 2
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Novotel Porto Gaia - Image 4
Rua Martir São Sebastião, Afurada, 4400-499 VILA NOVA DE GAIA, البرتغال

الوصف

خدمات الفندق الإضافية

  • Close to the Port Wine Cellars and the Serralves Foundation

  • Close to many wine cellars and Arrábida Shopping

  • Children's play area, gardens, outdoor pool and terrace

  • 5 meeting rooms equipped for a capacity of 200 people

  • In summer there are barbecues on the terrace

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel Porto Gaia

Rua Martir São Sebastião, Afurada
4400-499 VILA NOVA DE GAIA
البرتغال

نظام تحديد المواقع العالمي (GPS):41.144019, -8.640998

الهاتف
+351 22 772 8700

مكالمات إلى شبكة ثابتة وطنية

فاكس +351 22 772 8701

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

STREET FOOD TERRACE

The hotel restaurant "Street Food Terrace" serves modern cuisine with regional snacks and appetizers. In summer, don't miss the barbecues on the terrace by the pool!

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,061 أراء

تقييم TripAdvisor  4.1/5  1,381 أراء

Needs renovation and definitely not a 4 star hotel

ملاحظة Tripadvisor 2.0/5

Alineamaral83 تقييم TripAdvisor المعتمد

Definitely not a 4 star, maximum 2.5. The whole building is run down and needs renovation. The bathtub is high and hard to get in and out, our sink was clogged and AC is noisy. There is no iron in the rooms, no coffee machine (just instant coffee) and we only had water in the first day. They say rooms are all non smoking but they smell otherwise. Restaurant closes earlier than advertised in google so beware. Again, far away from being a 4 star hotel.

Much improvement is needed

ملاحظة Tripadvisor 2.0/5

Siamak S Friends getaway - تقييم TripAdvisor المعتمد

This hotel is not a four-star hotel as advertised—at best, it’s a 2.5 or 3-star. The building is old, likely from the 1970s or earlier. The staff is good, but there’s no proper lounge. No coffee maker in the room, only instant coffee. Bottled water was provided only on the first day. The bathtubs are high and difficult to step into. The rooms were non-smoking but had a smoky smell.

Dear Siamak S, Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Restaurant

ملاحظة Tripadvisor 2.0/5

Papito1 تقييم TripAdvisor المعتمد

Ate at the Novotel restaurant one night, directly across from the Ibis. Restaurant and bar was serviced by one waitress, needless to say, service was terrible. The pork 'cheeks' (as per menu) were good, but my veal steak was tough, ordered the veal precisely because it's not supposed to be tough. Meal was to come with fries and a vegetable. Fries were Novotel's version of potato chips and did not get my vegetable until after finishing my veal and chips. Saw the assistant manager walking around told him what I thought of the service/food and he said they only had one server, exactly the problem, perhaps instead of walking around with his hands in his pocket he should have pitched in serving customers. Extremely poor customer service.

Dear Papito, Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Outstanding! Best stay ever! Claudia UK 🇬🇧

ملاحظة Tripadvisor 5.0/5

ClaudiaUnitedKingdom Solo travel - تقييم TripAdvisor المعتمد

Forever grateful for the amazing stay @ Novotel Porto Gaia Portugal, congratulations are in order to Mr Pedro (Novotel General Manager) and his entire team! They are all amazing! Professional, courteous but above all incredible human beings! Not just a memorable stay, having a disability and severe health issues, all of them, went above and beyond to take very good care of me. Thank you ever so much, forever grateful! An hidden gem for your perfect Porto getaway! Highly recommended! Claudia UK 🇬🇧

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pedro Gageiro General Manager

Rude managers

ملاحظة Tripadvisor 2.0/5

richaturn تقييم TripAdvisor المعتمد

This hotels food is very expensive and some of the staff are very rude, I will not be coming here again. The pool was cloudy and ground floor rooms are noisy and outdated .Guests are constantly being told of for eating or drinking water not purchased at extortionate rates from the hotel

Dear {guest_first_name} {guest_last_name}, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro

بالاشتراك مع TripAdvisor

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.