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Hotel Novotel Phuket Resort 4 estrelas

Classificação clientes Avis 4.3/5 4.085 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

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Como funciona?
+ 23 Serviços

Extras do hotel

  • Linda piscina em três níveis com vista para o mar

  • A alguns minutos da praia

  • WIFI grátis em todo o hotel

  • Traslado de ônibus gratuito para o centro

  • Dê de presente a você e a seus filhos nossos pacotes de alimentos e bebidas MyKids e MyGlass.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Serviços para crianças
  • Climatizado
  • PHUKET INTL Serviços pagos
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • CHECK-OUT TARDIO ATÉ AS 17H Serviços pagos
  • Lavagem a seco / Ferro de passar Serviços pagos
  • Câmbio
  • Mensageiro
Lazer e atividades
  • Piscina não-aquecida em área externa
  • Academia
  • Bem-estar
  • Serviços para crianças
  • Tênis
  • Excursões de barco
  • Ping-pong
  • Café da manhã Serviços pagos
  • 2 Restaurante(s)
  • 2 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 4 Sala(s) de reuniões
  • Hotel de convenções
  • Web Corner em um Mac
  • Centro de negócios

Localização do hotel

Novotel Phuket Resort

282 Phrabaramee Rd
83150 phuket

Tel: +6676342777

Fax: (+66)76/341145

Check-in a partir das 14h00

Check out até as 12h00





  • De avião

    PHUKET INTL A 32 km / 20 milhas - Transporte pagamento

GPS:7.907879, 98.297639

Nossas acomodações

Espaçoso, de design contemp. e adaptável, o quarto Novotel é perfeito para viver e para todas as suas necessidades.

Nossos restaurantes e bares


Tipo de culinária: Internacional

Café da manhã diário com especialidades asiáticas e ocidentais.


Tipo de culinária: Regional

Onde a culinária tailandesa é uma arte.


Saboreie um coquetel tropical enquanto curte a vista para o mar.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo


Entretenimento à noite com banda ao vivo.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 4

  • Tamanho máximo: 312

  • Capacidade máxima: 400 pessoas

  • Capacidade máxima para banquete: 300 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Phuket Resort

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

4.085 comentários

Classificação no TripAdvisor 4.5/5

4.528 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Around Phuket

Classificação TripAdvisor 5.0/5

Lontoo 13/03/2020 Avaliação certificada TripAdvisor

Good quality resort with big rooms. Rooms were clean and there were extra accessories available for pool (slippers etc). Staff was very kind and helpful.There was a regular shuttle connection between the resort and Patong central.

Dear Lontoo Thank you for your valuable review. We are happy to read that you liked our hotel location and also enjoyed the the room. We shall be looking forward for your next visit. Warm regards

some troubles

Classificação TripAdvisor 4.0/5

BOULLAY Solo travel - 03/12/2019 Avaliação certificada TripAdvisor

I have had some problemes with my room's phone, and it's not the first time. It was out of order during my last days. There is no curtain around the bath-tub, so, water follows down on the ground. It's impossible to stop air conditioned In the room. It was too cold and very uncomfortable.

Excelent stay. Should have been longer.

Classificação TripAdvisor 5.0/5

fcgermano Family - 18/11/2019 Avaliação certificada TripAdvisor

Great hotel ans localization. Near to the patong beach, but far enough to not have any problems for sleeping. Great room with magnificient view, awesome breakfast and pools. I would totally recommend.

Relax Holiday Hotel & Resort

Classificação TripAdvisor 5.0/5

RoyLeu Couples - 29/10/2019 Avaliação certificada TripAdvisor

A relax holiday hotel & resort, very convenient to walk to walk to Patong beach, convenience stores and eating places or restaurants and easy to walk to Bangla Street. Recommended to couples, family with young / youth children.

Nice property

Classificação TripAdvisor 4.0/5

Kuldeep Y Family - 02/07/2019 Avaliação certificada TripAdvisor

Property is nice with good location and great views.The only thing which needs to be worked upon is the quality of the breakfast especially the Indian food needs huge improvement. Overall a great place to stay minus the breakfast.

Overall an old property

Classificação TripAdvisor 3.0/5

rainman711 Couples - 11/06/2019 Avaliação certificada TripAdvisor

Room is newly renovated (2 years according to staff) but rest of property is old and needs to be upgraded. Bfast is disappointing with same fare everyday and 50% of the buffet is Indian food. The Ruen Thong Thai Restaurant is another disappointment. Half the menu is Thai cuisine and the other half is (again) Indian. The Thai food is also not as authentic as it should be. I would suggest for really good Thai cuisine, go to the Baan Rim Pa across the road from the hotel. Classy decor, fantastic food and service and cost the same as (the food) in the hotel. The only thing that made up for the shortfall of this old property is the friendly staff.

Dear Rainman711, Greetings from Amazing Sunset View of Patong Novotel Phuket Resort., Thank you for choosing to stay with Novotel Phuket Resort recently., First of all, we would like to express our sincerely sorry to hear about your stay with us was not exceeding to your expectation. With this circumstance we thank you for your concerns to share the constructive feedback in term of room which were renovated in two years back even though we are continuing to touching up for now to be rest assured we provided you with a great value of assets. In regards of Breakfast since our in house guests are mixed so we provided a massive of selection International, Asian, fresh fruit cutting, assorted bakery and pastries yes we had 4 choices of Indian with rotation on daily basis, on top of it we had fresh coffee bean by BonCafe which is beneficially for coffee lover. Again, we are highly appreciated for the value feedback received which is helped to improve our products and services to be rest assured your stay with us is memorable as the most as much as possible. Best regards, Wutti Sanjorn

Service issues

Classificação TripAdvisor 3.0/5

Resort07105691856 Family - 18/01/2019 Avaliação certificada TripAdvisor

Service was not upto the expectationsThe staff had attitude of the room was not upto the expectations.Room was good but serivice quality was poor..Need to call again and again for small jobs etc

Awesome stay !

Classificação TripAdvisor 5.0/5

kksjoon Friends getaway - 10/10/2018 Avaliação certificada TripAdvisor

I stayed in Novotel Phuket Resort at early October and I was fully satisfied. The infrastructure was very nice, especially swimming pools. All Novotel staffs were very kind and gentle. I hope to visit and enjoy the hotel very soon again.

Good Hospitality

Classificação TripAdvisor 4.0/5

Mark9539 Family - 05/09/2018 Avaliação certificada TripAdvisor

Again and again, Thai hospitality trumps everything. We had an issue with the room upon checking-in but reception sorted it out for us nicely and we were very grateful. The General Manager even took time out to come meet us the next day to make sure everything ok. This property is just walking distance to Patong Beach and all its trappings

The worst Novotel and worst Thailand hotel I have stayed at.

Classificação TripAdvisor 1.0/5

Andre B Couples - 17/07/2018 Avaliação certificada TripAdvisor

The resort website promised so much and the pics looked great. However it was not what we expected from an Accor resort. The service was pretty ordinary, we waited several hours to get luggage delivered and a bucket of ice. The place is falling apart and poorly managed. You never saw a manager any time. Maintenance is non-existent. The place needs a revamp and upgrade. The breakfast is like hostel food and the restaurant hygiene standards are questionable. Very poor resort and not recommended at all.

Dear AndreBoo, Greetings from Novotel Phuket Resort., Thank you very much for choosing to stay with Novotel Phuket Resort., unfortunately to learnt that your overall stay's experienced was lower than you expected, i personally terribly sorry and appreciated of your concerns of bringing some value points to our attention. I tried to find out about the website you mentioned i assumed you may occupied into building 3 or 4 which is not same in the website hence the demanded from our loyalty guests suggested it to remains as Thai Tradition feels however those rooms were renovated same time for all in latest 2016. In term of service where you kindly stated it issue had been addressed to direct manager in charge to have it solved and be rest assured it would not be repeated. I myself and some key management teams are visible at Breakfast and Lobby area on daily basic, as well the duty manager are always available at front desk for any assistance, unfortunately for your case we were missed even though my Guest Relation Officer had approached in house guests as much as she could do to be sure if the guests may be looking for any assistance. The maintenance is our key as to remains the value of asset and guests experience, we had just done tile replacement in main restaurant and other where is needed, but again the resort style and wet season you might felt the resort is looked old. About breakfast especially Hygienic which is the most important roles for our Chef and the team rather than serving delicious and presentation however i thank you very for reminding us as to reflect to our team to pay more attention on it issue. Nevertheless, thank you very much once again, and should there is any chance i can be of your further personal assistance or information you may have please do feel free to contact me as below. Kind regards, Wutti Sanjorn

Great location, no 24 hour room service

Classificação TripAdvisor 4.0/5

Jonathan D Friends getaway - 05/07/2018 Avaliação certificada TripAdvisor

Property location is situated on the north end of Patong, on a hill, in a secluded neighborhood. Nice and quiet compared to staying next to Tha Bangla. Property is showing signs of aging and could use a remodel in the near future. Private infinity pool for my booking was nice. Beds were comfortable, room was clean, and laundry service was quick. Hotel provides a shuttle service to the shopping mall and up/down the steep resort driveway. Negative review for no 24 hour room service. For a 4.5 star rated hotel, guests expect being able to order food in bed at anytime of day. This was not advertised. Moreover, the staff was rude when we called to ask about the lack of room service. I was left feeling let down from a Accor hotel. Next trip to Patong I'll pass on this property.

Family Holiday

Classificação TripAdvisor 5.0/5

lianamyers Family - 25/04/2018 Avaliação certificada TripAdvisor

I cannot recommend this Hotel enough the staff are fantastic, we had an air-conditioning problem with our room and we were moved to another room and offered a free dinner for our inconvenience. The hotel is situated on a hill so the views are breathtaking just like a postcard. The staff are very friendly and always went out of their way to accommodation our needs. Breakfast was in abundance and a great variety. The hotel offered a free shuttle bus to the main shopping centre every 30 minutes every day until 7pm and also offered a free shuttle up and down the steep hill of the property unit midnight. They also had a free afternoon tea which comprised of a drink from the menu and a light snack daily which was great and then there was the Cocktail hour - buy one get one free. Definitely recommend and return to this oasis.

Dear Lianamyers, Thank you for the recent stay you had here at the Novotel Phuket Resort during your family holiday! We truly appreciate you for taking the time to review our hotel. I apologize for the air condition troubles with your initial room; however, I am happy to read that the problem was quickly solved and taken care of by our friendly and caring staff. Thank you once again for your kind comments and recommendation to our beautiful property here in Phuket, Thailand. We are looking forward to welcoming you back, Best Regards, Berkley Alessandrini Digital Marketing

Hart family

Classificação TripAdvisor 1.0/5

E3716LHfionah Family - 28/11/2017 Avaliação certificada TripAdvisor

They didn't have our room when we arrived so the manger made out he was trying to up grade us to a better room "family "room he tried to call it but we had booked and payed for two rooms a couple of months earlier,so I think he thought we were dum .we had gone on holiday with our two adult children 22 and 27 so kids bedrooms were not a option. We were moved to three different rooms in the end the food was amazing but that was the only good thing about it. I also told the manager when leaving how disappointed we were with his service and he really didn't care. So disappointing

Family vacation !!

Classificação TripAdvisor 5.0/5

ivytanpb Family - 11/11/2017 Avaliação certificada TripAdvisor

Have a great stay... warm welcome from all staffs within the resort. Was upgraded to deluxe room with nice view and room was clean. Would be a plus point to provide choices of tea for breakfast. Would stay here again.

Nice Family friendly resort

Classificação TripAdvisor 4.0/5

Ruman R Family - 06/10/2017 Avaliação certificada TripAdvisor

Nice resort near the Patong beach. Traveled with family and enjoyed every moment of it. great 3 tiered pool with activities which my kids enjoyed very much. Friendly staff immediately changed my parents room after we requested as it was difficult to climb a lot of stairs for them. Shuttle service is very helpful. Room service was yummy. Overall great stay.

Near To Beach

Classificação TripAdvisor 5.0/5

JT_TravelKL Solo travel - 22/09/2017 Avaliação certificada TripAdvisor

The hotel is located at the end of the Patong Beach, a 100-m walking distance to the beach. Transport is provided by hotel to Junceylon Shopping Mall Patong. Amazing view of the beach from the balcony! Food can be improved to have more variety of choices. You may consider to add more Thai food into your breakfast menu, i.e. Thai mini pancakes, chicken rice, mango sticky rice and etc.

Two nights at Novotel Phuket Resort

Classificação TripAdvisor 5.0/5

Stephane0421 Family - 01/08/2017 Avaliação certificada TripAdvisor

We spent two fabulous days in that hotel well situated. One very positive point: We had a splendid family room. One little negative point: the noise due to the street because we were situated in the first building.

Our stay at Novotel Phuket Resort

Classificação TripAdvisor 5.0/5

21jannellc Family - 23/06/2017 Avaliação certificada TripAdvisor

Errol and I were delighted to be able to stay at this resort. Our arrival at Phuket airport began with rain at 12.30 am, but as we had organised a shuttle to take us to our holiday home we were met with a very organised and excellent driver who greeted us and then took us to our car for the wet trip to Novotel. We were thankful for his wonderful driving skills as the weather was atrocious. We were then met by pleasant staff who organised our key and room promptly and our bags were then taken there. We had a little hiccough with our Accor booking but that was sorted by Sumin Lee (the PR person), and her offsider Maxim, who provided us with as gracious a service as could be provided. My husband and I took a Thai cooking course which was amazing, overseen by Pueng and Tang. We were the only two who took the course and then were able to consume our meal afterwards. It was simply delightful. The resort provided a very relaxed atmosphere and I'm sure this was due to the hardworking staff, to name a few: Daw, Bee, Bank, Saen and Arm. If there is anyone I've forgotten my apologies (and also apologies if I have spelt your names incorrectly) as you should all be rewarded for the pleasant and helpful manner in which you provide service to this resort. Again, thank you to all. It was our first trip to Phuket and it was a genuinely different experience.

Best property in Phuket

Classificação TripAdvisor 5.0/5

291shailendra291 Family - 31/03/2017 Avaliação certificada TripAdvisor

Stayed with my family for 2 nights, awesome property great views, very friendly staff, nice buffet spread.lots of variety to choose from. very useful complimentry shuttle service to patong beach.would defenitely stay here again.

Relaxing holiday

Classificação TripAdvisor 4.0/5

Hazel F Couples - 08/01/2017 Avaliação certificada TripAdvisor

Hotel was quite nice although our suite could have done with some tlc.the New Year's Eve gala dinner which was compulsory was expensive , the food was good but entertainment could have been better . Staff were friendly but had to keep telephoning housekeeping for things that had been promised but were not delivered

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