Sofitel Melbourne on Collins

Pesan informasi

Sofitel Melbourne on Collins bintang 5

Catatan tamu Avis (Peringkat ALL) 4.6/5 5.028 ulasan

Hotel yang disetujui ALLSAFE

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Deskripsi

Keistimewaan hotel

  • Terakreditasi ALLSAFE - tetap tenang berkat akses ke telekonsultasi medis AXA gratis

  • Pemandangan tertinggi di Melbourne dengan spot Sungai Yarra dan Port Phillip Bay.

  • Lounge club dengan perapian, pemandangan Treasury Gardens, serta hidangan dan anggur mewah.

  • Restoran No35 menawarkan santapan mewah di ketinggian 150 meter di atas permukaan jalan

Lokasi hotel

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

  • COLLINS ST:  CITY CIRCLE TRAM COLLINS 8 9

  • METRO TRAINS:  PLATFORM 1 2 3 4 PARLIAMENT

  • SPRING STREET:  CITY CIRCLE T SPRING STREET

  • COLLINS ST:  EXPRESS TRAIN FLINDERS STREET

  • COLLINS STR:  EXPRESS TRAINS SPENCER STREET

  • COLLINS ST:  CITY CIRCLE TRAM COLLINS 8/9

  • COLLINS STREET:  COLLINS ST TRAM COLLINS 8/9

  • YARRA TRAMS: 

  • Dengan pesawat

    AVALON Pada 60km / 37 mil

  • Dengan pesawat

    MELBOURNE INTERNATIONAL AIRPORT Pada 23km / 14 mil - Antar Jemput bayar

  • Dengan kapal

    STATION PIER Pada 5km / 3 mil

  • Dengan helikopter

    YARRA RIVER Pada 1km / 0 mil

  • Dengan mobil

    EASTERN FREEWAY Pada 2km / 1 mil

  • Dengan mobil

    SOUTH EASTERN FREEWAY Pada 2km / 1 mil

  • Dengan mobil

    TULLAMARINE FREEWAY Pada 5km / 3 mil

  • Dengan kereta

    FLINDERS STREET RAILWAY STATION Pada 0km / 0 mil

  • Dengan kereta

    FLINDERS STREET STATION Pada 0km / 0 mil

  • Dengan kereta

    PARLIAMENT STATION Pada 0km / 0 mil

  • Dengan kereta

    SOUTHERN CROSS RAILWAY STATION Pada 2km / 1 mil

  • Dengan kereta

    SPENCER STREET STATION Pada 1km / 0 mil

  • Dengan kereta

    SPRING STREET Pada 0km / 0 mil

GPS:-37.813504, 144.973355

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat

Akomodasi kami

Desain luas dan elegan, kamar tamu di Sofitel Melbourne On Collins ditata mewah dan berperabotan indah. Memiliki posisi yang ditinggikan dan jendela dari lantai hingga plafon dengan pemandangan Melbourne yang spektakuler, tiap kamar dan suite menawarkan suasana santai jauh dari hiruk pikuk kehidupan kota. Kamar di hotel Melbourne yang menawan ini memiliki meja kerja besar, akses internet kabel dan nirkabel, ensuite besar dan modern, dan TV dengan saluran kabel dan bayar per tayang.

Ulasan tamu kami

Ulasan pelanggan kami untuk
Sofitel Melbourne on Collins

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  5.028 ulasan

Peringkat TripAdvisor  4.5/5  6.285 ulasan

Sertifikat keunggulan 2022

Our overnight stay

Catatan Tripadvisor 5.0/5

jpclegal Ulasan TripAdvisor tersertifikasi

Staff at reception, the porters and the housekeeping were all very friendly and helpful. One of our bags went astray at Qantas. It turned up late and after we checked out the next morning. The porters were very helpful in looking after it till we could get it. Will be back next time.

Thank you very much for your good feedback. I am delighted to know that you enjoyed your stay in spite your bags being lost. Thank you for your kind words about our Ambassadors. We look forward to seeing you again on your future visits to Melbourne.

Another incrroect over charge by Sofitel Australia

Catatan Tripadvisor 4.0/5

David R Bisnis - Ulasan TripAdvisor tersertifikasi

Second time I have been over billed with multiple charges, each time 3 separate charges to my credit card which doesn't match the final bill staying at the Sofitel group. PLEASE stop doing micro payments if your staff can not add up.

short break

Catatan Tripadvisor 4.0/5

davc0m Ulasan TripAdvisor tersertifikasi

Disappointed bar and restaurant closed Sunday Monday surely you could have the bar open We deliberately booked The Monday because as usual its so hard to slip in your free night and we payed and upgrade of $105 which is a rip off being a regular customer at the Sofitel no bar no restaurant IN A 5 STAR HOTEL THATS RIDICULOUS

Thank you for your constructive review of our hotel. I am very sorry to read about your disappointment with the Atrium Bar being closed during your stay. Once again, thank you for bringing this to our attention. We appreciate guest who let us know when our services are not right. We do hope to see you again in the future.

Weekend of leisure

Catatan Tripadvisor 5.0/5

Robert3003 Ulasan TripAdvisor tersertifikasi

Had a weekend stay at the Sofitel, from check in to check out, dinner at No 35 , drinks at the atrium bar quick gym sesh . Could not fault this hotel they make you feel so special and ammenities kept at excellent standard. The rooms clean well appointed, and that bed was so comfortable. Great place to base yourself and see Melbourne. One of my favourite Accor properties in the world.

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff throughout the hotel. I hope to have the pleasure of welcoming you back in the future.

Elegant accommodation

Catatan Tripadvisor 4.0/5

BrianWW_11 Ulasan TripAdvisor tersertifikasi

Accommodation elegant but dated and showing some tiredness . Stayed in a corner executive room which was spacious. Bathroom and furniture tired . Executive club at Sofitel excellent with modern facilities . Breakfast and evening canapes excellent.

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the future.

Left hand doesn't talk to right hand

Catatan Tripadvisor 2.0/5

annawN423QK Ulasan TripAdvisor tersertifikasi

We checked in for 3 nights with the booking under my partner's name for the first two nights and mine for the final night(Sunday). We explained the two name booking on check-in and bother our details were taken and we were given our room for three nights. At 9:45pm on our third night a staff member woke us up knocking on the door just to confirm we we staying 3 nights. This was soon followed by a phone call. We were woken by another staff member at 10pm once again to confirm we were staying the 3rd night. Given we had a 4:30 start the next day, being woken 3 times was not very appreciated.

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. I am very sorry you have experienced some lapse in service on our part and I sincerely apologise for the shortcomings. We are certainly eager to improve in these areas and are working on both to ensure we make the guest experience as pleasant as possible. We look forward to welcoming you back in the future.

Family weekend in Melbourne

Catatan Tripadvisor 5.0/5

David C Ulasan TripAdvisor tersertifikasi

The whole family went to Melbourne for the weekend to attend a wedding. We stayed at Sofitel on Collins and our stay was absolutely fantastic. The service, food and atmosphere was just incredible. The entire family had a great time in a lovely hotel

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.

Great Stay

Catatan Tripadvisor 5.0/5

620accounts Ulasan TripAdvisor tersertifikasi

Staff were amazing and very accommodating. The bar was great, it had a great atmosphere and the drinks were very good, not to mention the cocktails. The room was excellent and well updated. The pillows were a bit soft but you can aske for firmer pillows and up it comes.

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.

Excellent stay with top hospitality

Catatan Tripadvisor 4.0/5

Michael S Ulasan TripAdvisor tersertifikasi

Had a wonderful stay for our anniversary. The staff are very hospitable and friendly. Unfortunately the restaurant was booked out for dinner, lower numbers due to the pandemic, but breakfast was very nice. A complimentary bottle of sparkling wine was very much appreciated. The only downside, the bathroom is starting to look tired, with old bathtub that have to get over the tall height to get in. The curvature of the base is such that you are unstable standing when showering.

Thank you for choosing to stay at the Sofitel Melbourne on Collins to celebrate your Wedding Anniversary. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable. It’s great to hear you had a pleasant experience. We thank you for your support of our hotel and look forward to welcoming you back in the near future.

Excellent Service

Catatan Tripadvisor 5.0/5

shameena2022 Ulasan TripAdvisor tersertifikasi

Kudos to the General Manager and his team at Sofitel Melbourne on Collins. I contacted the GM several times as it was my daughter's wedding and due to Covid our plans had to change a couple of times. Mr Clive Scott and his team made sure our stay and our requests were made as easy and stress free. Very Impressive service

Congratulations on your daughter's recent wedding. We wish them many happy years together. Thank you for taking the time to write such a lovely review of your recent stay. I was very happy to read that you enjoyed the experience. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable We thank you for your support of our hotel and look forward to welcoming you back in the near future.

Welcoming and friendly service

Catatan Tripadvisor 5.0/5

susie w Ulasan TripAdvisor tersertifikasi

We always feel very welcome at the Sofitel, from the greeting from the friendly efficient reception staff to the bar staff at the Atrium, the Sofitel will always be our first choice when staying in Melbourne.

Thank you very much for your fantastic feedback. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. I do hope that we have the pleasure of welcoming you back soon at Sofitel Melbourne on Collins.

Luxuriant experience

Catatan Tripadvisor 5.0/5

dennis_connor7 Ulasan TripAdvisor tersertifikasi

Staying at this hotel optimises what is great about the Sofitel brand,with this facility being one of the best in my experience in Australia the opulent junior suite affording scenic views of Melbourne All the staff are trained to make you feel special at all times,the food at the restaurants are of a gourmet delight

Thank you very much for your fantastic feedback. I am extremely pleased to know that you had a very pleasant stay and enjoyed our high level of service. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. I do hope that we have the pleasure of welcoming you back soon at Sofitel Melbourne on Collins.

I have to come back HOME

Catatan Tripadvisor 5.0/5

Got2try Ulasan TripAdvisor tersertifikasi

What a wonderful experience staying at this beautiful Hotel in Melbourne. Location is smack bang in the right spot of Melbourne. Easy transportation outside your door step. Rooms are a good size, bathroom had all the amenities you could use and need. I thought they got rid of turn down service, but I was lucky one night and got it! Rooms are fully functional, and extremely clean. Housekeeping do a wonderful job. Executive lounge is simply outstanding, the girls up there will look after you, like your wife or mother. Best service.

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the future.

50 Anniverary

Catatan Tripadvisor 5.0/5

henning140941 Ulasan TripAdvisor tersertifikasi

It was terrific to be back tSofitel MELBOURNE after 2 years. We had very good service in both the club lounge and the restaurant.he food was very good. This is the 20th time we have had our anninersary at SOFITEL MELBOURNE. The staff were very attentive.

Thank you for your lovely comments and thank you for choosing to celebrate your 50th Wedding Anniversary at Sofitel Melbourne On Collins. We pride ourselves on providing genuine service and those little extra touches that make a stay memorable. It’s great to hear you had a pleasant experience. We thank you for your support of our hotel and look forward to welcoming you back in the near future.

A BEAUTIFUL STAYCATION

Catatan Tripadvisor 5.0/5

Joy S Ulasan TripAdvisor tersertifikasi

I enjoyed my stay at The Sofitel. The staff were very welcoming, the venue was very secure and they took their sanitizing of the venue to the next level. I always enjoy staying at a Sofitel Hotel. I enjoyed dining in No35 Restaurant during my stay.

Bonjour Joy, Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.

Soffitel Melbourne

Catatan Tripadvisor 3.0/5

l0ztrich Ulasan TripAdvisor tersertifikasi

The hotel is still good but looking a bit dated and lacking some modern day basics like USB ports in the room, etc. and the pillows are very flat. The bar on 35th Floor was closed after about 1700 hrs, presumably due to COVID, so that was unfortunate. As usual the staff are lovely and accommodating and the foyer/reception areas well presented. That said, we still enjoyed our stay and made the booking using Points.

Thank you for your review on Trip Advisor and thank you very much for your feedback. I am sorry to hear that you did find the room deco rather dated, I am pleased however that you enjoyed the location of the hotel and the service you received from my team. We are in a process of upgrading our rooms. We look forward to welcoming you again.

Treated Like royalty

Catatan Tripadvisor 5.0/5

mdX7462BN Ulasan TripAdvisor tersertifikasi

We had the most amazing time celebrating a big milestone. The team as usual made us feel special and the room was incredible, everyone needs to checkout the shower. We wish you all a Merry Christmas and Happy New Year and we look forward to seeing you again in 2022

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins. I am delighted that you enjoyed your guest room and that you appreciated the service of our friendly and welcoming staff. I hope to have the pleasure of welcoming you back in 2022. We also wish you and your family a Magnifique Christmas.

Relaxing Few Days In Melbourne

Catatan Tripadvisor 5.0/5

tomcuran Ulasan TripAdvisor tersertifikasi

Sofitel on Collins is the perfect place to unwind. We had a Club Room which was very comfortable, service was of the highest standard. Staff at Sofitel went the extra mile to make sure we had a stress free stay. Thanks to everyone at Sofitel.

Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the future.

Excellent stay as always

Catatan Tripadvisor 5.0/5

AdamB428 Ulasan TripAdvisor tersertifikasi

Sofitel Melbourne is one of my favourite Accor properties anywhere in the world. Rooms are comfortable, view is fantastic and staff at the front and in the club couldn't be more helpful. Love this hotel, and can't wait to come back soon. Adam Baker

Thank you very much for this fantastic feedback. We are absolutely delighted that you love our hotel, our location and the service we provide. We look forward to seeing you again soon.

Great to be back

Catatan Tripadvisor 5.0/5

Rosscoe3010 Ulasan TripAdvisor tersertifikasi

Being unable to go anywhere over the past 18 months it was great to be able to come to the city and experience the parks and shopping precinct of Melbourne. The only place to stay is the Sofitel. Close to everything and a nice stroll to the gardens and shopping. It was so good to be back at our favorite city hotel.

Thank you for posting a lovely review of your stay at Sofitel Melbourne On Collins.. We very much enjoy welcoming back returning guests, and take it as a huge compliment that you chose to stay with us again.

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