Sofitel Melbourne on Collins bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 7.711 ulasan

Jaminan Harga
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Sofitel Melbourne on Collins - Image 1
Sofitel Melbourne on Collins - Image 2
Sofitel Melbourne on Collins - Image 3
Sofitel Melbourne on Collins - Image 4
25 Collins Street, 3000 MELBOURNE, Australia

Deskripsi

Keistimewaan hotel

  • Terakreditasi ALLSAFE - tetap tenang berkat akses ke telekonsultasi medis AXA gratis

  • Pemandangan tertinggi di Melbourne dengan spot Sungai Yarra dan Port Phillip Bay.

  • Lounge club dengan perapian, pemandangan Treasury Gardens, serta hidangan dan anggur mewah.

  • Restoran No35 menawarkan santapan mewah di ketinggian 150 meter di atas permukaan jalan

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

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Lokasi hotel

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Telepon
Fax +61 3 9650 4261

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.7/5  7.711 ulasan

Peringkat TripAdvisor  4.5/5  6.391 ulasan

Sertifikat keunggulan 2023

Ideal Melbourne hotel

Catatan Tripadvisor 5.0/5

FreshPrince-AU Ulasan TripAdvisor tersertifikasi

Fantastic hotel. Stayed 4 nights. Our room was on the 40th floor. Hotel is in a terrific location on Collins St. Easy walking to many cafes, restaurants and bars. Room was spacious and well appointed. Great bed and pillows. Used the gym on 36th floor every day during our stay. Definitely among the best equipped hotel gyms I've experienced. What stunning views! Enjoyed wine, cocktails and snacks at the Atrium. Will definitely return.

Luxury Hotel falls short on Dining and Room Service

Catatan Tripadvisor 2.0/5

Greg O Ulasan TripAdvisor tersertifikasi

As a frequent customer of Sofitel (Sydney and Wellington I am bitterly disappointed in our stay so far over Easter break 2024 at the Sofitel Melbourne on Collins! Whist there is no doubt the hotel is well situated geographically in the CBD and rooms nicely appointed, I was shocked at the lack of service to our room and the big one being the famous "35" fine dining Restaurant (the only one in the Hotel) is totally closed from the 29 Feb - 1st April (not even the evenings on the weekend) during our stay. If the hotel wants to operate like this then they should clearly advertise they are totally closed for main dining during public holidays including weekends so guests no what to expect at time of booking or before arrival. I just doubled checked the restaurant situation with the reception staff (Fri). This is a disgrace and how does this hotel have a 5-star rating when it closes their only restaurant to guests on the weekend! There was even no notice on the room service system, web site or a courtesy letter. Worst still when we attempted to experience their famous petite Haute Croissanterie for breakfast it too was closed for all 4 days of our staying forcing us to go outside the hotel this morning for breakfast. We came to Melbourne to spend time with family and made plans for then to enjoy some of the nice food the Sofitel offers ...this will not happen now.. so why would I ever stay here again? Take the room service or lack of today. We came back expecting the food tray cleared but they left the rotting scraps on the plate. Also on check in yesterday there was virtually no bathroom disposables present. The Sofitel Melbourne on Collins in my opinion stands out as a poor example of this hotel chain compared to my recent stays this year (Feb and early March) at the Sydney and Wellington hotels. I will never forget this hotel had no restaurant open for our stay or could bother to clean our room properly. There are so many good alternatives in the Melbourne CBD so we will not stay here ever again.

Exceptional service

Catatan Tripadvisor 5.0/5

791jayaramj Couples - Ulasan TripAdvisor tersertifikasi

An excellent place to stay in Melbourne. Outstanding team, lot of choices to dine in and recommendable. Room view were amazing, staffs are very attentive and welcoming especially the reception. I loved everything about the hotel and suggest to grab your deal.

Thank you for telling us about your experience at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone. We look forward to seeing you again on your future visits to Melbourne.

Outstanding

Catatan Tripadvisor 5.0/5

fiona150462 Couples - Ulasan TripAdvisor tersertifikasi

Fantastic place to stay in Melbourne.. top notch.. food unbelievably good. Tim, new employee, in Atrium is doing a wonderful job. Very impressed 👌🏽10/10. The Restaurant 35… food excellent. Outstanding. And the Club Sofitel very good too. We will always stay at Sofitel now

Thank you for leaving such a fantastic review! I am particularly pleased to read that you highlighted Tim from Atrium Bar. He will be really chuffed to have received the recognition. I hope to see you again here at the Sofitel Melbourne On Collins.

Nice hotel but certainly overpriced.

Catatan Tripadvisor 3.0/5

akumar1989 Keluarga - Ulasan TripAdvisor tersertifikasi

The hotel and staff were lovely and I was fortunate enough to get it on a special deal. But the lack of pool, a slightly out of the way location and lack luster public spaces would make me think twice before paying full price. For some comparison, it is currently possible to book the nearby Hyatt for the same price, but unlike the Sofitel, the Hyatt includes an indoor pool and a lobby that will make your jaw drop. All that isn't to say that this isn't a great place to spend some time in Melbourne, but the pricing needs to be re-calibrated.

Thank you for your review on Trip Advisor. Your constructive comments are appreciated and well taken. We sincerely apologize that these issues kept you from having a flawless visit and we do hope to have you back in the not too distant future.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.093 ulasan 9.7/10 Lokasi
  • 2.846 ulasan 8.5/10 Kamar
  • 3.457 ulasan 9.2/10 Pelayanan
  • 15 ulasan 7.5/10 Internet
  • 741 ulasan 8.3/10 Suasana
  • 734 ulasan 7.2/10 Makanan
  • 715 ulasan 7.8/10 Fasilitas
  • 543 ulasan 7.9/10 Kebersihan

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