Sofitel Melbourne on Collins bintang 5

Catatan tamu Avis (Peringkat ALL) 4.7/5 7.579 ulasan

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Sofitel Melbourne on Collins - Image 1
Sofitel Melbourne on Collins - Image 2
Sofitel Melbourne on Collins - Image 3
Sofitel Melbourne on Collins - Image 4
25 Collins Street, 3000 MELBOURNE, Australia

Deskripsi

Keistimewaan hotel

  • Terakreditasi ALLSAFE - tetap tenang berkat akses ke telekonsultasi medis AXA gratis

  • Pemandangan tertinggi di Melbourne dengan spot Sungai Yarra dan Port Phillip Bay.

  • Lounge club dengan perapian, pemandangan Treasury Gardens, serta hidangan dan anggur mewah.

  • Restoran No35 menawarkan santapan mewah di ketinggian 150 meter di atas permukaan jalan

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

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Lokasi hotel

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australia

GPS:-37.813504, 144.973355

Telepon
Fax +61 3 9650 4261

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.7/5  7.579 ulasan

Peringkat TripAdvisor  4.5/5  6.480 ulasan

Sertifikat keunggulan 2025

Magnifique

Catatan Tripadvisor 5.0/5

618MikeW Couples - Ulasan TripAdvisor tersertifikasi

This hotel is magnificent. Both in terms of the building, each room being at least 35 floors above the ground, and the staff, who are warm and welcoming. The food and drinks are first class and the position at the top of Collins Street, with a free tram stop outside, is superb. Across the road are the Treasury Museum (free), Fitzroy Park with Captain Cook’s house and nearby are the tennis and cricket stadiums.

Magnificent Melbourne Icon

Catatan Tripadvisor 5.0/5

BigRedAl99 Ulasan TripAdvisor tersertifikasi

Three wonderful nights here to enjoy the Australian Open tennis. Wonderful views, impeccable service, very comfortable room, spacious bathroom and a marvellous king-size bed. Even got the chance to have a nice chat with Jim Courier, who was also staying here, together with a number of players and supports. Really enjoyed the breakfasts, although I note another review mentions pancakes, which I didn't notice being available. Maybe next year I'll look a little more closely.

Lovely Hotel, but ......

Catatan Tripadvisor 4.0/5

StCecilia22 Ulasan TripAdvisor tersertifikasi

My stays at Sofitel Melbourne have consistently been exceptional. The hotel’s prime location and high standard of service are key reasons I continue to return, and my Platinum benefits have always been recognised, for which I am very appreciative. On this occasion, however, I experienced an issue at reception where my loyalty points and status rewards were incorrectly credited to another account. Unfortunately, the process to resolve this error has proven to be unexpectedly complex and remains ongoing. To date, it has been unclear who holds responsibility for resolving the matter, which has added to my frustration. The absence of a dedicated ALL office in Australia has further complicated the resolution process. I would appreciate clearer ownership of this issue and a timely correction to my account to reflect the benefits I am entitled to. I value my relationship with Sofitel and trust this matter can be resolved promptly and professionally. Kind regards,

Always a Good Stay

Catatan Tripadvisor 5.0/5

Jenny B Ulasan TripAdvisor tersertifikasi

I have stayed at the Sofitel multiple times, and it doesn't disappoint. As members of Accor Plus, we booked one of our free nights and booked another. We booked a Superior Room and was upgraded to a Deluxe Room, room no: 4725. The room was large with a king size bed, comfortable pillows, good air-conditioning, a wall mounted tv that swivels, 2 large comfortable, one with a foot stool, a small dining table with 2 chairs. There are multiple points for charging your devices. Tea & Coffee with a night turn down service where they offer "calming tea" to help you sleep. The bathroom was small with a single vanity, a large walk-in shower. The shower head is a handheld, water is hot and pressure is fine. Breakfast was included and it the usual assortment of juices, teas, coffees, cereals, fruits, cold meats, pastries, breads, eggs all ways, bacon, mushrooms, etc. Service at breakfast was good too. The hotel is in an excellent location, so easy to walk to shops, restaurants, a tram just out the front to take into the city or to the Carlton, East Melbourne or the suburbs. There are many shops within the complex and a cafe. Check in was easy, fast and friendly.

Thank you for taking the time to post such a delightful review following yet again, another most enjoyable stay. I am so pleased to learn that you continue to enjoy your stays here at Sofitel Melbourne On Collins and that we can continue to create some long lasting memories for you during your time in the City and of course the hotel

Pleasant but lacked the little 'wow' touches that delight!

Catatan Tripadvisor 4.0/5

IanA63 Ulasan TripAdvisor tersertifikasi

We spent 2 nights here recently. We took advantage of a suite upgrade we had via our Accor membership to upgrade our room to a Prestige suite. It was wonderfully roomy, even having an 8-seater dinner table which was a little unnecessary. The bathroom was very small for a suite and had a tired appearance clearly not having been renovated for many years. Perhaps it was the original. Our upgrade came with access to the Club lounge. It's a lovely space with lots of room for many guests. The service is warm and efficient and breakfast comes with the option of ordering from a menu which is a lovely touch. We took advantage of this on our section morning an enjoyed our selections. Canapés at dinner were a little basic but sufficient to fill you before heading off to an early theatre performance. The bar on the 35th floor is great! A feature space and has a good selection of food options. The hotel felt a little tired, struggling to maintain its 5-star rating. It lacked some of the little extra touches that add a wow factor, for example, some fruit/pastries on welcome, turndown treats or other, and an enthusiasm in delighting guests. Staff were generally warm, efficient but lacked that extra 'delight' factor that wows in a top 5-star hotel.

Thank you very much for taking the time to share your feedback on TripAdvisor. I am sorry to hear that the guest bathroom did not meet your expectations. However, I am pleased that you enjoyed your experience at the Club Sofitel and the Atrium Bar. I was also disappointed to learn that the service did not wow you on this occasion, as this is certainly not the experience we aim to deliver. Please be assured that your comments have been shared with our team. We truly hope to have the opportunity to welcome you back in the future, so we may provide you with the special and memorable experience our guests expect and deserve.

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