Sofitel Melbourne on Collins 5 étoiles

Note Avis clients (Note ALL) 4.7/5 6 993 avis

Meilleur prix
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Sofitel Melbourne on Collins - Image 1
Sofitel Melbourne on Collins - Image 2
Sofitel Melbourne on Collins - Image 3
Sofitel Melbourne on Collins - Image 4
25 Collins Street, 3000 MELBOURNE, Australie

Description

Les plus de l'hôtel

  • Certifié ALLSAFE - soyez rassuré avec l'accès gratuit à la téléconsultation médicale AXA

  • Les plus hautes vues de Melbourne sur le fleuve Yarra et la baie de Port Philip.

  • Salon club en hauteur avec cheminée, vue sur les jardins Treasury, repas et vins fins.

  • Le restaurant No35 propose des repas sophistiqués à 150 mètres au-dessus de la rue

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Sofitel Melbourne on Collins

25 Collins Street
3000 MELBOURNE
Australie

GPS:-37.813504, 144.973355

Téléphone
Fax +61 3 9650 4261

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.7/5  6 993 avis

Note Avis clients 5.0/5

Daniel M. Professionnel - Avis confirmés ALL

Efficient

Dear Daniel, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I am disappointed to read that the breakfast selection did not fully meet your expectations. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Note Avis clients 4.0/5

Sebastien B. Voyage solo - Avis confirmés ALL

1 seule nuit agréable mais beaucoup de critères de standards ne sont pas présents. L’accès à la piscines du Novotel est une bonne chose mais concernant la salle de sport et pas de sauna ou steamer (comme au Novotel) en font un hôtel sans grands intérêts à part sa proximité du CBD. Le club lounge est charmant et grand mais n’a pas les standards des autres Sofitel et encore moins envers la concurrence d’hôtels 5 étoiles. Le grand restaurant N35 est agréable pour ses buffets variés et sa vue et son prix convenable mais pas de prix au niveau du minibar. Il y a de nombreuses choses à actualiser envers les standards qualité de produits er services car la concurrence fait beaucoup mieux à des prix inférieurs et des équipements à la hauteur d’un 5 étoiles.

Dear Sebastien, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. Thank you for sharing your insights, and your feedback will be passed on to management as we continue to improve our facilities and guest experience. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Note Avis clients 4.0/5

Pierre N. En couple - Avis confirmés ALL

La première chambre était située directement contre les ascenseurs de service et le bruit dans la chambre était absolument intolérable, ce qui nous a empêché de dormir. Nuit blanche à écouter le va et vient des ascenseurs. Quelle désagréable expérience! Par la suite, nous avons changé de chambre, et là, tout était impeccable. Jenny nous a offert un bon échangeable au restaurant 35. Cependant, le mal était fait.

Dear Pierre, Thank you for choosing to stay at Sofitel Melbourne on Collins and for taking the time to complete our guest questionnaire. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback and spending your precious time in doing so. Whilst I was pleased to read that you enjoyed your overall stay, thank you also for highlighting areas where you felt further improvement is required, in particular with regards to being assigned a noisy room. Please accept our apologies how this impacted your sleep. However I am pleased that Jenny was able to move you to another room. Thank you again for bringing these points to our attention and we do take your comments very seriously in order to improve our guests experiences wherever possible. I do hope that we will have the opportunity to welcome you back to the hotel in the future. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Note Avis clients 5.0/5

Hanan S. En couple - Avis confirmés ALL

Excellent service & location

Dear Hanan, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with our team as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

Note Avis clients 5.0/5

Fabio N. En famille - Avis confirmés ALL

Dès la descente du taxi, le personnel a été remarquablement attentionné. L'enregistrement s'est déroulé rapidement, le déjeuner dans l'Atrium un plaisir et la chambre tellement confortable.

Dear Fabio, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your kind words with Yasmine as welcoming, safeguarding and taking care of our guests is at the heart of what we do and who we are. The health, safety and well-being of our guests also remains our top priority and our hotel has introduced intensified hygiene and prevention measures to ensure your safety. Thank you again for sharing your experience, and we truly hope your next visit will be even more pleasant and wishing you a wonderful week ahead. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne On Collins

D'autres internautes évaluent notre hôtel

  • 1 207 avis 9.8/10 Site
  • 2 749 avis 8.4/10 Chambre
  • 3 151 avis 9.1/10 Service
  • 20 avis 1.3/10 Internet
  • 836 avis 8.1/10 Ambiance
  • 731 avis 7.4/10 Installations
  • 652 avis 7.2/10 Repas
  • 545 avis 8.5/10 Petit déjeuner

Dispensé par Trustyou

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