Mercure Chiang Mai 4 stars

Customer review rating (ALL Rating) 4.8/5 115 reviews

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Mercure Chiang Mai - Image 1
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Mercure Chiang Mai - Image 4
183 Changpuak Road, SRI POOM, MAUNG DISTRICT, 50200 CHIANG MAI, Thailand

Description

Hotel extras

  • Spacious and comfortable rooms with free WIFI

  • Enjoy outdoor swimming pool with panoramic views

  • Supermarket and banks services nearby, free private parking on site

  • 10 mins from Chiangmai International Airport

Our accommodation(s)

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Hotel location

Mercure Chiang Mai

183 Changpuak Road, SRI POOM, MAUNG DISTRICT
50200 CHIANG MAI
Thailand

GPS:18.802206, 98.985593

Telephone
Fax +66 53 225 505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CITRUS

All-day dining venue featuring International buffets and all-day dining menu choices.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  115 reviews

TripAdvisor Rating  3.5/5  1,247 reviews

Good stay

Customer review rating 4.0/5

Albert K. Couples - Confirmed reviews ALL

The hotel room was spacious and clean. The reception staff were helpful and efficient.

Dear Mr. Fook Kee K., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Nice stay and good location

Customer review rating 5.0/5

Satit P. Couples - Confirmed reviews ALL

Impress with the staff hospitality and well manner. the check-in / check-out process is simple and fast. The room is clean and neat with new facilities. The bed is fantastic with comfy and large ones (Larger than king size). The lighting is good and bright, just only a few electricity plugs provided.

Dear Khun Satit P., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great hotel, service and staff

Dear Mr.M. Richard, It was with our great pleasure to have you with us, we sincerely appreciate you taking the time to write a review of your experience of your stay at our hotel. It was an honor to hear that our property and services are to your satisfaction, we thank you very much for your kind words and compliments, as these will encourage and motivate our team to always strive for better services to our value guests. Sincerely, The Management

same procedure as last time

Customer review rating 4.0/5

Ola K. E. Solo - Confirmed reviews ALL

you get what you are used to, very nice girls in the reception as usual.

Dear Ola Kristian e., We are thrilled that your stay was once again everything that you were hoping for and that you consistently find our hotel to be comfortable and excellent value. Many thanks for staying with us recently at Mercure Chiangmai and for sharing your positive commendation with us Sincerely, The Management

Disappointed

Customer review rating 0.5/5

Mike C. Families - Confirmed reviews ALL

5 star staff working in a 1 Star hotel. Must be the worst hotel I have stayed in. Shower floods toilet floor. Safe not working. In need of a deep clean through out. TV Chanel's are nothing but 3rd word news. Music in restaurants is depressing. Sums up my experience.

Dear Mr. Carney M., Thank you for choosing to stay with us while visiting Chiang Mai and for taking the time to review us. Please accept our apologies for all inconvenience we might have caused you during your visit and thank you for bringing your concerns to our attention. We would like to assure you that this opportunity will be used to improve our services. It is of utmost importance that we live up to our guest expectations in our services, insuring most memorable experiences to our valued guests during their visit to our hotel. Thank you so much for bringing your concerns to our attention. Sincerely, The Management

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Other web-users rate our hotel

  • 241 reviews 9.2/10 Location
  • 328 reviews 8.4/10 Room
  • 348 reviews 9.7/10 Service
  • 185 reviews 8.6/10 Comfort
  • 165 reviews 8.6/10 Cleanliness
  • 128 reviews 8.1/10 Breakfast
  • 125 reviews 4.1/10 Vibe
  • 123 reviews 8.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.