Mercure Chiang Mai 4 stars

Customer review rating (ALL Rating) 4.8/5 117 reviews

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183 Changpuak Road, SRI POOM, MAUNG DISTRICT, 50200 CHIANG MAI, Thailand

Description

Hotel extras

  • Spacious and comfortable rooms with free WIFI

  • Enjoy outdoor swimming pool with panoramic views

  • Supermarket and banks services nearby, free private parking on site

  • 10 mins from Chiangmai International Airport

Our accommodation(s)

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Hotel location

Mercure Chiang Mai

183 Changpuak Road, SRI POOM, MAUNG DISTRICT
50200 CHIANG MAI
Thailand

GPS:18.802206, 98.985593

Telephone
Fax +66 53 225 505

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CITRUS

All-day dining venue featuring International buffets and all-day dining menu choices.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  117 reviews

TripAdvisor Rating  3.5/5  1,260 reviews

Good

TripAdvisor rating 5.0/5

Monsiri M TripAdvisor review

Nice Location good room and service. Near by Top supermarket which is very convenience for shopping and walkable to Changphuark Market. Nice time to walk in November as weather was very nice. Our room was clean and the staffs very friendly.

AccorPlus benefits at the Mercure Chiangmai

TripAdvisor rating 5.0/5

wilsonhocw Friends getaway - TripAdvisor review

1st stay here at the Mercure Chiangmai and booked 4 rooms under my AccorPlus Platinum. Deluxe rooms are spacious, and the buffet breakfast is a good spread of Thai and International dishes. Convenient location, and there's a TOPS supermarket besides the hotel. GOGO Bikes rental is also available at the open carpark (see photos).

Dear wilsonhocw, Thank you for choosing Mercure Chiang Mai for your recent stay and for sharing your feedback with us. We are delighted to hear that you enjoyed your time at our hotel and appreciated the benefits of your Accor Plus Platinum membership. It is wonderful to know that our deluxe rooms provided the space and comfort you were looking for and that our buffet breakfast met your expectations with its variety of Thai and international dishes. We are also pleased that you found our location convenient, with the proximity to TOPS supermarket and the availability of GOGO Bikes rental enhancing your overall experience. Your feedback encourages us to continue delivering excellent service and facilities for our valued guests. We look forward to welcoming you back to Mercure Chiang Mai for another enjoyable stay. Warm regards, Sirisook Moore General Manager

First time in North Thailand !

TripAdvisor rating 5.0/5

Ryan4848 Friends getaway - TripAdvisor review

I planned my holiday to Chiangmai but suddenly heard that they have flooded, due all my trip was paid and everything checked there all is was fine, arrived there overall good ! Good to have this trip in Chiangmai, also I have stay in Mercure I got an upgrade, the room was huge, the food was ok, Thank you Khun Tara to looking after. The service was great !

Dear Ryan’a, Thank you for sharing your experience and for choosing Mercure Chiang Mai for your first trip to Northern Thailand. We are thrilled to hear that despite initial concerns about the weather, your holiday in Chiang Mai turned out to be a delightful experience. We are glad you enjoyed the room upgrade and found the accommodations spacious. It’s wonderful to know that our team, especially Khun Tara, provided great service and ensured you had a pleasant stay. Your kind words will certainly motivate our team to continue delivering exceptional hospitality. We truly appreciate your feedback and look forward to welcoming you back to Mercure Chiang Mai in the future for another memorable stay. Should you need any assistance with your next visit, please do not hesitate to reach out to us. Warm regards, Sirisook Moore General Manager

Good location

Customer review rating 3.5/5

Ron Couples - Confirmed reviews ALL

Room okay, breakfast poor and compared to other hotels not good. Staff is very friendly and gives good service

Dear Ron, Thank you for taking the time to share your detailed feedback with us. While we are pleased to hear that you found our location convenient and appreciated the friendliness and service provided by our staff, we are sorry to learn that certain aspects of your stay did not fully meet your expectations. We value your comments regarding the Wi-Fi connection and breakfast experience. Please rest assured that we take your feedback seriously. We understand how important a reliable and fast internet connection is for our guests, and we are working on enhancing the speed and stability of our Wi-Fi services. In terms of breakfast, we sincerely regret that it did not meet your expectations in terms of quality and variety. We are currently reviewing our food and beverage offerings to ensure that they align with the high standards our guests expect. Your feedback will be shared with our culinary team, and we will work to make improvements to both the selection and quality of items available. We appreciate your input as it helps us improve, and we truly hope you will consider staying with us again in the future so that we may have the opportunity to provide you with a much better experience. Warm regards, Sirisook Moore General Manager

Great service and great location!

Customer review rating 5.0/5

Thitipong S. Friends - Confirmed reviews ALL

Mercure Chiang Mai offer us the best service from Airport to checkout time. First I booked the shuttle van service from Airport to the hotel, the driver was waiting for us and the hotel transfer was very smooth. Second the service at the reception and all staffs were great! They helped us plan the trip and gave many suggestions day to day. We manage to go many places even the time of big flooding in Chiang Mai. Third, the hotel located in an area that do not get impacted by the flooding. A big plus for us. Also the there are night market and super market close by. So overall we love the service in this hotel and will come back again.

Dear Khun Thitipong S. Thank you for your wonderful review of your recent stay at Mercure Chiang Mai. We are delighted to hear that you had a pleasant experience, from your smooth airport transfer to the attentive service provided by our team. Our staff takes great pride in assisting guests with their travel plans, and we are glad that their suggestions helped you enjoy your time in Chiang Mai, even amidst the challenges of flooding. It is also reassuring to know that our hotel's location offered you a convenient and unaffected stay, with easy access to nearby attractions like the night market and supermarket. We are grateful for your kind words and pleased to hear that you plan to return. We look forward to welcoming you back for another memorable stay. Warm regards, Sirisook Moore General Manager

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Other web-users rate our hotel

  • 255 reviews 9.1/10 Location
  • 343 reviews 7.8/10 Room
  • 364 reviews 9.5/10 Service
  • 184 reviews 8.5/10 Comfort
  • 173 reviews 7.9/10 Cleanliness
  • 130 reviews 7.8/10 Breakfast
  • 126 reviews 3.8/10 Vibe
  • 121 reviews 9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.