Novotel London Waterloo

Customer review rating (ALL Rating) 4.3/5 2,015 reviews

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Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • An ALLSAFE, Clifton Environmental certified hotel

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,015 reviews

TripAdvisor Rating  4.0/5  3,960 reviews

Really enjoyed our stay

TripAdvisor rating 5.0/5

Ehud R Families - TripAdvisor review

Spent a very enjoyable week there with my family (Wife, 2 kids). The location was excellent for us - tube station 8 minutes away by foot and Waterloo a bit further. Big Ben and all that area is just across the bridge from where the hotel is, so it's very easy to get around. Nice, clean rooms, plenty of channels on TV (important to us :)), and we liked the breakfast - kids eat free :)

Dear Ehud R., Thank you for sharing your positive experience with us! We are delighted to hear that you and your family enjoyed your stay at Novotel London Waterloo. It's great to know that you found our location convenient and the amenities satisfactory, especially the complimentary breakfast for kids. We appreciate your kind words and look forward to welcoming you back in the future. Warm regards, Novotel London Waterloo

Brilliant location

Customer review rating 3.0/5

Howard Couples - Confirmed reviews ALL

Stayed here before, and the staff are fantastic. Some investment in the entrance from the car park is needed, better lighting and carpet cleaning is warranted. Throughout our stay, the lift to the car park didn't work which meant carrying suitcases and bags up and down 2 flights of steps.

Dear Howard, thank you for your feedback. We are delighted you appreciated our brilliant location and fantastic staff. We have noted your concerns regarding the entrance from the car park, and we will ensure to address the lighting and carpet cleaning. Regarding the lift to the car park, we apologize for the inconvenience caused and will investigate this matter further. We appreciate your valuable comments. Warm regards, Novotel London Waterloo.

good location, cleaness can be better

Customer review rating 3.5/5

Max Families - Confirmed reviews ALL

Very close to London eye, west minster abbey and the parliament. Good access to various bus stations. Cleaning can be better.

Dear Max, thank you for your feedback. We are glad you appreciated our convenient location. We have noted your comments regarding cleanliness and will address this promptly. We hope to welcome you back to Novotel London Waterloo. Warm regards, Novotel London Waterloo

Very good hotel in a very good location

Customer review rating 4.5/5

Udi Families - Confirmed reviews ALL

Really enjoyed our 1-week stay at the hotel. Nice room, lotsa channels on TV (important to us :)), very good location. Not just the bridge to Big Ben and that area, but having a nice park 3 minutes away (my kids loved to chill out there after a day of activities), 8 minute walk from Lambeth North, good breakfast with kids eating free. Anyway, whenever we're back in London, very likely we'll stay here again.

Dear Udi, Thank you for choosing Novotel London Waterloo for your recent stay in London. We are delighted to hear that you enjoyed your time with us, particularly the convenient location, comfortable room, and the variety of TV channels available. It's wonderful to know that your kids loved the nearby park, and you appreciated the complimentary breakfast for children. We look forward to welcoming you back on your next visit to London. Warm regards, Novotel London Waterloo

Excellent location!!!

Customer review rating 4.5/5

Susie C. Solo - Confirmed reviews ALL

I was able to walk from the hotel to the London Eye at sunset. Absolutely gorgeous! I also met family at Waterloo Station and I walked that as well! I had a late meal in the hotel restaurant and it was delicious and the staff was so kind. The breakfast was delicious as well! Go early to breakfast!

Dear Susie C., We are delighted to hear that you enjoyed our excellent location and the convenience of walking to popular attractions like the London Eye and Waterloo Station. It's wonderful to know that you had a pleasant dining experience at our restaurant and enjoyed our delicious breakfast. We appreciate your kind words about our staff. For a great start to the day, we recommend arriving early for breakfast. Thank you for choosing Novotel London Waterloo. Warm regards, Novotel London Waterloo

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Other web-users rate our hotel

  • 1,284 reviews 9.2/10 Location
  • 1,475 reviews 6.8/10 Room
  • 1,383 reviews 8/10 Service
  • 19 reviews 8/10 WiFi
  • 854 reviews 6.9/10 Breakfast
  • 715 reviews 5.8/10 Cleanliness
  • 440 reviews 4.9/10 Food
  • 287 reviews 4.6/10 Value

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