Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.1/5 1,158 reviews

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100 The Esplanade, 0800 Darwin, Australia

Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

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Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Telephone
Fax +61 8 7906 2211

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,158 reviews

TripAdvisor Rating  3.4/5  1,810 reviews

Customer review rating 4.5/5

Ranietta S. Solo - Confirmed reviews ALL

Very close in CBD , walking distance to places I needed to go. Room.was spacious and clean and serviced every day .. Staff was courteous and professional although a small misunderstanding when I checked out that was sorted immediately.. I loved the ground floor setting for the bar and restaurant. Very inviting and with plenty comfortable seatings!! Only hope the pool area could be abit more big and child friendly as well 🙂 , was planning another trip this time with my children.

Hi Ranietta, Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that you enjoyed our location, the spacious and clean room, and the courteous service from our staff. It’s also great to know you appreciated the bar and restaurant’s ground-floor setting, comfort is always a priority for us. We’ve also taken note of your suggestion regarding the pool area. Your feedback is invaluable, and we’ll definitely consider it as we continue to improve our facilities. We’d love to welcome you and your children on your next trip! Looking forward to seeing you again soon. Sincerely, Hendry

Customer review rating 5.0/5

George H. Solo - Confirmed reviews ALL

Have stayed here on previous occasions and the standard is exactly the same, high.

Hi George, Thank you for your continued trust in us! We’re thrilled to hear that we’ve maintained the high standards you’ve come to expect. It’s always a pleasure to welcome back returning guests, and we look forward to ensuring your next stay is just as enjoyable. See you again soon! Sincerely, Hendry

The Good, the Bad and the Ugly!

TripAdvisor rating 2.0/5

TamzinS TripAdvisor review

Sadly not the Novotel experience I'm used to as an All Accor Member and definitely not a four star hotel. The Good - The reception and bar staff were friendly and helpful however I could see that they were struggling with all the requests and enquiries. The bed was comfortable and pillows great as were the hand soap and body wash. I was upgraded to a room with a separate lounge which was great and offered me more space, however it looked over the carpark at the rear of the building. The Bad - The room was far tired... cracked tiles in the bathroom, the bathroom fan that came on at 5.30am that you can't turn off so have to shut the door, the loud fridge which has the light on 24/7 which keeps you awake and the loudest air con I've heard in years! The curtains had holes in them and looked rotten! The tiles were cracked in the bathroom (floor and walls) and you could see where there had been multiple attempts at mounting things on the wall that had not been successful with rudimentary repairs made. The top of the toilet was stained (I hope with bleach given the colour) and the shower, and other areas, just need a good scrub. The Ugly - The display for the air con was non existent and I couldn't see what I was setting. I had to go down to reception to ask for someone to fix it. The towels were threadbare in places and in other places so thin you could see through them. The shelves in the bathroom had not been dusted for months and they had rust stains on them from the brackets. However the most disturbing thing was the blood on the back of the bathroom door which made me wonder if it had ever been closed to clean anything, including the shower, behind it... This hotel is in desperate need of a refurb and until that is completed I would not recommend staying here if you are looking for a four star experience.

Customer review rating 4.5/5

Andrew N. Business - Confirmed reviews ALL

Visited Darwin for business. Hotel was well-located. Great staff. Menu was quite limited. Great air-con which was very pleasant

Hi Andrew, Thank you for sharing your feedback! We’re glad to hear that our location, staff, and air-conditioning made your stay comfortable. We also appreciate your comments about the menu, your input is valuable, and we’ll be sure to review it for future improvements. We hope to welcome you back the next time you're in Darwin for business or leisure! Sincerely, Hendry

Customer review rating 5.0/5

Josephine A. Solo - Confirmed reviews ALL

Very enjoyable. Staff very helpful

Hi Josephine, Thank you for your kind feedback! We’re thrilled to hear you had an excellent and enjoyable stay. It’s great to know that our team member was able to assist and make your experience even better. We hope to welcome you back soon! Sincerely, Hendry

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Other web-users rate our hotel

  • 380 reviews 9.6/10 Location
  • 704 reviews 5/10 Room
  • 697 reviews 8.7/10 Service
  • 11 reviews 4.1/10 WiFi
  • 302 reviews 5.3/10 Comfort
  • 284 reviews 3.5/10 Cleanliness
  • 146 reviews 6.2/10 Breakfast
  • 15 reviews 4.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.