Mövenpick Hotel Auckland 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 3 065

Gwarancja
najniższej ceny
Mövenpick Hotel Auckland - Image 1
Mövenpick Hotel Auckland - Image 2
Mövenpick Hotel Auckland - Image 3
Mövenpick Hotel Auckland - Image 4
8 Customs Street East, 1010 AUCKLAND, Nowa Zelandia

Opis

O hotelu

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

Nasze pokoje

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokalizacja hotelu

Mövenpick Hotel Auckland

8 Customs Street East
1010 AUCKLAND
Nowa Zelandia

Pozycja GPS:-36.844596, 174.767113

Telefon
Faks +64 9 307 3739

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 3 065

Ocena TripAdvisor  4.5/5  Liczba opinii: 882

Certyfikat Doskonałości 2024

Good hotel in the city

Ocena na stronie TripAdvisor 4.0/5

UpperCapeResident Couples - Opinia zatwierdzona w TripAdvisor

Compact but clean and comfortable down town hotel. Bathroom was tightly packed but shower head had excellent water pressure and soothing on tired body. Night light was missing and desired few type C outlets for newer phones but rooms are modern. Ambiance is cozy with a stuffy toy and marble lions at entrance. Breathtaking view of Auckland and plenty of choice for breakfast on 13th floor.

Kia ora UpperCapeResident, Thank you for your review. Sorry we couldn't get the the full 5 stars from you but very happy to hear you enjoyed your stay. All the best for the rest of the year. Ngā mihi Sean Slattery General Manager

Very nice hotel

Ocena na stronie TripAdvisor 4.0/5

MMTourer Opinia zatwierdzona w TripAdvisor

Great location. Great staff. We arrived early and left baggage at the reception. Very good view of the harbor area from 13th floor restaurant. We had drinks and appetizers there. The wait staff were welcoming and nice. Hotel is somewhat old. However was comfortable.

Kia ora MM Tourer Thank you for your review. Great to hear you enjoyed our location and restaurant. Our team prides themselves on service and wonderful to also hear such glowing praises about them. We hope to see you again in the future. Ngā mihi nui Sean Slattery General Manager

Lokalizacja + śniadania = sukces

Ocena klientów 5.0/5

Robert Jedna osoba - Opinie potwierdzone ALL

Bardzo wygodna lokalizacja z dojazdem komunikacją publiczną, wyśmienite śniadania, pomocny personel.

Szanowna Pani/Szanowny Panie, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w Mövenpick Hotel Auckland. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią / Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Sean Slattery General Manager

Worst Service Ever

Ocena na stronie TripAdvisor 1.0/5

Julia P Opinia zatwierdzona w TripAdvisor

This hotel has no business claiming it’s a five-star accommodation. Upon arrival, no form of identification was checked. Not my passport or even the card I used to book the reservation. When I questioned the hotel about this later, they said it was because I prepaid for the hotel. It’s not reassuring to know that anyone could’ve been given my reservation and access to my room that I already paid for. In addition, my partner and I were handling four luggages, and we weren’t even offered help up to our room. The room was not impressive at all. The queen bed was uncomfortable, and I could hear all the street noise from outside. In addition, the rug was old and the linens were rough. There were scuffs on the wall, and the sink was scratched up. This definitely wasn’t what I was expecting from a so-called luxury hotel. On the second day of my stay, my partner was feeling sick, and we asked the hotel if there was a spot to heat up some of our food. It took twenty minutes for the front desk to answer their phone, and they told us we could heat up our food on the thirteenth floor. When we got to that floor, we were questioned what kind of food we were heating up. The workers were disdained that we wanted to heat up Filipino food. They said we couldn’t heat up our food there due to regulations, but they could give us plates and cutlery to eat with. We gladly accepted and started eating our leftovers in the dining area. Another worker then came over to us and yelled that we couldn’t eat in that space and we had to take the food back to our room. I asked if we could take the desserts that were given out as part of their free chocolate hour back to the room with us and I was met with a resounding no. I understand there are certain regulations, but there’s no need to be rude about it. When I brought my complaints up to the deputy manager, he said that I only had these complaints because I’m American. My nationality has nothing to do with me expecting cordial and respectful service. Housekeeping was also slow, but Elli provided great turnover service. That and the location are the only good things about this hotel. Save your sanity and book a room at the Four Points by Sheraton in Auckland. They provide exemplary service and secure accommodations.

Kia W9759CSjuliap We sincerely apologize for the negative experience you had at our hotel. Your feedback is invaluable to us as we strive to improve our services. We understand your concerns regarding the check-in process and security measures. We assure you that we do not discriminate against any guest, regardless of their nationality. Our goal is to provide a safe and comfortable stay for all our guests. We will review our check-in procedures to ensure that all guests feel secure and welcomed. Regarding the room condition, we apologize for the discomfort and inconvenience caused. We will investigate the issues you raised, including the bed comfort, noise levels, and room cleanliness. We will take immediate steps to address these concerns and improve the overall guest experience. We also apologize for the inconvenience you experienced with the food heating request. We understand that it can be frustrating when your needs are not met promptly or respectfully. Our staff have been trained to ensure that all guests are treated with courtesy and respect, regardless of their background or dietary preferences. We appreciate your feedback on the housekeeping service. We are glad to hear that Elli provided excellent service. Thank you again for sharing your experience. We hope to have the opportunity to provide you with a more positive experience in the future. Ngā mihi nui Sean Slattery

Stay with colleagues

Ocena na stronie TripAdvisor 5.0/5

Drew3434 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Was in Auckland for work with colleagues and we booked and stayed at the Mövenpick and was great. The rooms were well appointed and the stay were very helpful and the amenities are great as well

Kia ora Drew, Thank you for your fantastic review and great feedback. We do hope you and your work colleagues stay with us again in the future. Ngā mihi nui. Sean Slattery

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 428 Liczba opinii 9.5/10 Lokalizacja
  • 1 807 Liczba opinii 8/10 Pokój
  • 1 694 Liczba opinii 8.6/10 Obsługa
  • 94 Liczba opinii 3.9/10 Internet
  • 823 Liczba opinii 5.4/10 Komfort
  • 682 Liczba opinii 7.7/10 Jedzenie
  • 571 Liczba opinii 8.6/10 Czystość
  • 398 Liczba opinii 7.1/10 Śniadanie

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Auckland - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.