Hotele i apartamenty Pullman Auckland 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 4 016

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Hotele i apartamenty Pullman Auckland - Image 1
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Corner Waterloo Quadrant, & Princes Street, POBOX 106013, 1010 AUCKLAND, Nowa Zelandia

Opis

O hotelu

  • W sercu Auckland, w odległości spaceru od transportu publicznego

  • Luxe Spa oraz jacuzzi, łaźnia parowa i sauna

  • Wyposażona strefa fitness z dużym odkrytym tarasem

  • 16 dynamicznych miejsc spotkań

  • 324 pokoje, apartamenty i mieszkania z widokiem na miasto i port

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Lokalizacja hotelu

Hotele i apartamenty Pullman Auckland

Corner Waterloo Quadrant, & Princes Street, POBOX 106013
1010 AUCKLAND
Nowa Zelandia

Pozycja GPS:-36.848281, 174.770271

Telefon
Faks +64 9 353 1002

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

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Ocena ALL  4.4/5  Liczba opinii: 4 016

Ocena TripAdvisor  4.2/5  Liczba opinii: 3 410

Certyfikat Doskonałości 2025

Mixology class with Luci

Ocena na stronie TripAdvisor 5.0/5

AnonymousAuckland Opinia zatwierdzona w TripAdvisor

On 2 January we attended a Mixology class from 7-9 pm, our daughter had given it to us as a Christmas gift. The class itself was fantastic! (Getting information about it beforehand was tricky, we only had printed out copies of the vouchers which we were worried might not work, and getting help from the Pullman about this was almost impossible, they did not answer their Auckland phone number which we had obtained via the 0800 number which was based in Mumbai! Mumbai told us it was at 6 pm but our voucher said 7 pm, in the end we got there by bus/walk at 6.40 pm and were early, it was indeed at 7 pm and we didn't need the voucher. But the instructions on where the room it was to be held in were also poor from both the front desk and the front of the restaurant area, difficult to follow. Finally pulled open double doors and found it.) 11 people attended. Luci was just wonderful for this, sparkling personality, so much fun. They provided very nice nibbles- nuts, crackers, prosciutto, salami, olives. Plenty of food as we had not had time for any dinner beforehand. We learned to make 3 drinks, all "sours" at this class. She varies what kind of theme she chooses. 3 people at a time, as 3 shakers, so occasionally couples had to split up but that was fine, we could learn different ones as I could not handle drinking 3 full cocktails plus one free glass of bubbly at the start. I was glad we were not driving! One bubbly and 2 cocktails was already at least 4 standard drinks. Varying tastes in the 3 drinks and excellent tips on shaking, extra touches etc. Altogether a really fun time. All 11 people got on well.

Excellent stay for families

Ocena na stronie TripAdvisor 5.0/5

Rosman2014 Opinia zatwierdzona w TripAdvisor

We (2 adults, 11yo and 2yo) stayed over a weekend in early December and also Christmas and Boxing day. Both stays were wonderful. The gym and pool, breakfast, the staff (Virat is an awesome guy) are fantastic. Our rooms on both occasions had 2 X comfortable queen beds. They're relatively dark because there are no ceiling lights, but we didn't mind that. One room had a nice view onto the university quadrant. Nespresso machine and tea selection was appreciated. Also, the carpet underfoot feels luxurious! Location to city centre, waterfront and the domain is a plus.

Kia Ora Rosman2014, Thank you for your recent stay at Pullman Auckland Hotel & Apartments. It was great to have you with us over the festive period- hope you spent a lovely time with your family. Thank you for highlighting our rooms, amenities, and staff member Virat, all of whom contributed to a wonderful stay overall. We strive to maintain high quality standards and excellent guest satisfaction. We look forward to welcoming you back for another stay! Kind regards, Larina & The Pullman Auckland Family

Our first time stay at the Pullman

Ocena na stronie TripAdvisor 5.0/5

Zaximuz Opinia zatwierdzona w TripAdvisor

Had a great first impression by the valet Tony. Thanks mate! There was a queue at the check in counter. Staff was all busy as it is the cruise ship season. We had a wonderful experience on the topmost floor of the harbour view deluxe suite. The harbour views from the room does make you feel on top of the world. By far our best experience in Auckland. And the room is fab and spacious. The only missing thing is the bathtub. We also enjoyed the breakfast. Staff was fast to fix the coffee machine. Coffee is good as well! Wide variety breakfast and staff handled the influx of crowd really well.

Kia Ora Zaximuz, Thank you so much for sharing your experience. Tony will be thrilled to hear he helped start your stay on a high note- we will make sure he gets your thanks. We appreciate your understanding during the busy check-in period. It is fantastic to hear the suite and its views made such a memorable impression, and we will take on board your comment about the bathtub. We are also pleased the breakfast service ran smoothly and the team could keep everything flowing efficiently. We look forward to welcoming you back to Pullman Auckland for another top-notch stay! Kind regards, Larina & The Pullman Auckland Family

Enjoyable stay, made so by the help provided to us by the staff member Rodnigo

Ocena na stronie TripAdvisor 4.0/5

Steven C Opinia zatwierdzona w TripAdvisor

Overall my family stay at Pullman Auckland was good. In particular, l would like to mention the front desk member Rodnigo, who went out his way to help us, and made our stay feeling better, and enjoyable.

Kia Ora stevencP2508ZK, Thank you for taking the time to share your experience. We are pleased to hear that you and your family had an enjoyable stay with us at Pullman Auckland. Your kind words about Rodrigo are truly appreciated- he takes great pride in providing exceptional service, and we are delighted he was able to make your stay even more comfortable. We hope to have the pleasure of welcoming you back again soon! Kind regards, Larina & The Pullman Auckland Family

Very disappointing and unacceptable experience.

Ocena na stronie TripAdvisor 1.0/5

Meander53197128129 Opinia zatwierdzona w TripAdvisor

We were two families staying at the hotel from 22nd December for two nights, and our booking included breakfast. During check-in, the reception staff clearly informed us that breakfast starts at 6:00 AM. On our checkout day, we had an early departure at 6:15 AM, so we planned accordingly. We waited in the lobby and entered the breakfast area at 6:00 AM, only to be told that breakfast would start at 6:30 AM instead. Understanding the situation and traveling with kids, we politely requested some fruits or light items so we could leave on time. The hotel staff initially agreed and were cooperative. However, the situation suddenly worsened when a manager named Amitkumar intervened. His behavior was extremely rude, arrogant, and disrespectful. Without even understanding the issue or listening to us, he bluntly told us to come back after 6:30 AM. His tone and attitude toward paying guests—especially families with children—were completely unacceptable and unprofessional. Because of this, we left the hotel at 6:15 AM without breakfast, despite having paid for it. Later, Mr. Amitkumar came and apologized, admitting that his own staff had misinformed us about the breakfast timing. My question is simple: 👉 Why should guests be treated rudely before the facts are even checked? 👉 Why should we tolerate arrogance and disrespect from a hotel manager? We behaved with dignity and restraint. We could have responded harshly or insulted him, but we did not. Respect goes both ways. Adding to the disappointment, we are Accor hotel members, and this is absolutely not the level of service or courtesy expected from a brand of this standard. I strongly feel that: • A written apology is required from Mr. Amitkumar • Proper training is needed on guest handling and communication • Such behavior should not be tolerated in a premium hotel This experience left a very bad impression, and unfortunately, I would not recommend this property based on how guests are treated when issues arise.

Kia Ora Meander53197128129, Thank you for taking the time to share your feedback. First and foremost, we sincerely apologise for the miscommunication regarding breakfast on your checkout day and for the distress it caused you and your family. You should not have been put through this situation. After reviewing the incident, we understand that your family had requested breakfast to be available at 5:45 AM, earlier than the standard start time of 6:30 AM. Our team did their best to accommodate your request by providing cold options to go, including pastries, fruits, and other light items. We regret that this was not communicated clearly to you at the time of check in, and we completely understand your frustration. We also sincerely apologise for the interaction you experienced with our Night Manager. This does not reflect the level of service, respect, and courtesy we strive to provide at Pullman Auckland. Your feedback regarding professional conduct has been taken seriously, and we will ensure additional training and guidance are provided to prevent such situations in the future. We truly appreciate your patience and dignity during this incident and your loyalty as Accor members. Please be assured that your comments will be used to improve both communication and guest handling. Once again, we apologise for the inconvenience and disappointment, and we hope to have the opportunity to restore your confidence in Pullman Auckland on a future visit. Kind regards, Larina & The Pullman Auckland Family

Partner: TripAdvisor

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