Sofitel Winter Palace Luxor Hotel 5 stars

Customer review rating 4.8/5 1,993 reviews

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Sofitel Winter Palace Luxor
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+ 23 Services

Hotel extras

  • A jewel in the desert

  • A jewel in the desert

  • Exceptional French cuisine

  • Unique exterior and interior design

  • Rich colonial design with the glory of Pharaonic times

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Babysitting on request
  • Air conditioned
  • LUXOR INT'L AIRPORT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Babysitting on request
  • Golf
  • Beach and water sports
  • Billiards/Snooker
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 4 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)

Hotel location

Sofitel Winter Palace Luxor

Corniche el Nile street
17 Cornish El Nile Street, Luxor
11 432 luxor
egypt

Tel: +20952380422

Fax: (+20)95/2374087

Check-in from 15h00

Check out up to 12h00

  • CAIRO :  LUXOR

  • LUXOR :  NAT ROAD ASWAN

  • By plane

    LUXOR INT'L AIRPORT At 13km / 8.08 miles - Shuttle paying

  • By train

    LUXOR RAILWAY STATION At 2km / 1.24 miles

GPS :25.6965, 32.63737

Our accommodation(s)

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

Our restaurants and bars

EL NAKHEL

Over looking the west bank at the entrance of the Old Winter Palace

SHISHA CORNER/OPEN AIR BAR

Type of cuisine: International

Placed by the S. pool at the hotel Garden

NILE TERRACE BAR /OPEN AIR BAR

Over looking the west bank at the entrance of the Old Winter Palace

CENTRAL PARK/OPEN AIR BAR

Placed by the S. pool at the hotel Garden

LA CORNICHE RESTAURANT

Type of cuisine: International

Vast sun-lit windows, polished wood floors and crimson-gold details enliven this elegant restaurant in Luxor. At a pristine white table, breakfast on fresh pastries and omelets made to order. In the evening, relax over gourmet International cuisine.

1886 RESTAURANT

Type of cuisine: French

Chef Ménad Berkani inspires à la carte creations from crayfish to risotto at this opulent Luxor restaurant. Dine by candlelight among gilded mirrors; a guitarist strums quietly. Dress code: jacket and tie for men, smart for ladies. Reservations required.

ROOM SERVICE

International Menu, set breakfasts, a la carte lunch and dinner. Night Menu.

Non contractual photo

CENTRAL PARK BAR

After a stroll through the gorgeous Winter Palace gardens, past the bougainvillea and fruit trees, refresh yourself at Central Park Bar in Luxor. On a peaceful palm-shaded terrace, sip Chardonnay or mint tea and enjoy a light, savory snack.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

NILE TERRACE

On the vast Nile Terrace, savor afternoon tea and scones or unwind beneath a canvas umbrella with cool, sweet hibiscus tea. Sunsets are beautiful. Agatha Christie relished these same Nile River and West Bank views as she penned Death on the Nile.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

ROYAL BAR

Deep red walls, damask fabrics, and rich wood paneling add French elegance to this cozy Luxor bar. Sip fine champagne and French wines to the soothing sound of classical piano every night. Traditional afternoon tea is served in the library lounge.

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE VICTORIAN LOUNGE

In the Victorian Lounge, richly decorated with a majestic crystal chandelier and plush, pink oriental carpets, sip afternoon tea with delicate macarons and scones. King Farouk, the last King of Egypt, enjoyed the beloved tea ritual in this opulent salon.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 68

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

1,993 reviews

TripAdvisor Rating 4.5/5

1,846 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent stay

Customer review rating 4.5/5

Jacob S. Couples - 14/09/2021 Confirmed reviews ALL

Amazing staff, amazing building, some renovations could be needed though

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Amazing experience

TripAdvisor rating 5.0/5

KfC195 12/09/2021 TripAdvisor review

As always, Sofitel match and excced expectations. In this case the Winter Palace is amazing. The building is full of history and great vibe. Restaurants are awsome and the whole staff is so charming. In our case, our guy was definetly the receptionist Ahmed Goda. Thank so much for all your attentions!

Amazing and unique place

Customer review rating 5.0/5

Aleksandra Couples - 11/09/2021 Confirmed reviews ALL

Staying in a what used to be royal palace is a 5* experiance by itself. But, polite and extremly helpful staff as well as the breathtaking views of the garden, quality of food and amazing ambient is what luxury here is all about.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Magnificient expirience at the best place on Luxor

Customer review rating 5.0/5

A. D. L. Families - 08/09/2021 Confirmed reviews ALL

I stayed in this magnificent hotel for 4 nights, on a 14-day tour of Egypt with my wife and daughter. The experience gained exceeds any initial expectations, especially since at the time of accommodation Miss Sally at the reception, together with the team manager provided us with a room in the hotel complex on the main boulevard with balcony and views of the Nile and the Valley of the Kings. Fantastic ... thank you from the bottom of my heart for your gesture you gave an important boost to our trip. I also want to mention that the location is impressive with lush and exemplary neat interior gardens. The staff and services received were indeed 5 stars. It couldn't be better ... dear Sofitel Luxor team, you will remain in our memory as a wonderful experience and if we have another chance we will step on your doorstep again with the greatest joy.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Marvelous ambiance

Customer review rating 4.5/5

Natalia Couples - 24/08/2021 Confirmed reviews ALL

The ambiance of the hotel transfers you back to the glorious years of adventures and discoveries of the past centuries. A balcony overlooking the River Nile and Valley of King is the perfect spot for a romantic dinner whilst lavishly green garden behind the hotel could provide one with so needed freshness amid summer heat.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

A wonderful stay - service and food were excellent and ambiance cannot be neat!

Customer review rating 5.0/5

Laura Couples - 23/08/2021 Confirmed reviews ALL

Ahmed at the front desk was exceptional - everything was great! Appreciated the upgraded room!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Amazing Palace with an amazing staff

Customer review rating 5.0/5

Dupont Couples - 21/08/2021 Confirmed reviews ALL

It's a second time that I was staying in this hotel and it was AMAZING!!! Probably come back in October month and I suggest to all of you make a reservation exactly at this hotel. Location is just perfect, hotel's staff is so professional and so kind. Personalisation is 100% and u will not find it everywhere event if u paye a high rate. Special thanks to Sarah at the guest relations, she was so helpful. Mohamed ( Chef of the concierge) - so kind with a lot of suggestions which was very helpful. All reception desk were so kind, special thanks to two guys but unfortunately I cannot remember their names, sorry ‍♀️.. One of them was in different costume that everyone, he was at the moment of our check-in but unfortunately, then, I couldn't see him at the moment of the check- out. anyway, I wanted to thank him for his perfect service. And another one, was in the shift with a trainee, BTW who was very kind too, so thanks to him too!!! For someone who would like to do some workout , this hotel is perfect for it. There no gym but they have a huge garden where u can do perfectly yoga, stretching and etc. Thanks to personal at the swimming pool, guys you were so kind, thanks so much!!! Breakfast was a very good, staff also, personal service, u feel yourself like at home. I cannot nothing to tell about laundry service, I take it almost everywhere when I travel and I can say u that we don't have a good experiences all the time about quality but at this hotel, it was perfect!! Good quality of laundry, staff, everything, I was so happy with this. Room Service was very good and staff was very kind, timing was just perfect. Also, special thanks to HSK service. Room was clean every day. They put on the bed some flowers. OMG. It was so cute, thanks to all HSK's staff for this attention.. Just one thing that can be placed like a little bit "negative" it's a quality (sometimes) of the food. I mean, really sometimes but we can feel that it's not a fresh. I think better to have a smaller chose but fresh. It's just a suggestion, in general it's was very tasty Thanks again to everyone for our perfect stay at your property. I'll come back for sure!! Hope to see in October month Sincerely, Alena

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Heavenly

Customer review rating 5.0/5

Sarah L. Solo - 19/08/2021 Confirmed reviews ALL

Phenomenal building, gardens and staff - what’s not adore?

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Excellent Service- My absolute favorite hotel, I’ve ever experienced.

Customer review rating 5.0/5

Kai S. Families - 05/08/2021 Confirmed reviews ALL

I truly enjoyed the majesty and grandeur of the Sofitel! It’s my favorite hotel of all the hotels I’ve ever stayed in. The staff was absolutely amazing, friendly, kind. Mohamed ( front desk supervisor at Winter Palace was absolutely amazing).

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Best VIP service in the most beautiful & historic hotel in Luxor!

Customer review rating 5.0/5

Ricardo T. M. Solo - 05/08/2021 Confirmed reviews ALL

Fathi Galila, Mohama Mustafa & team were amazing! Thank you for the VIP upgrade, the hotel is historic and the gardens a respite from the Luxor sun. I had a wonderful stay here & highly recommend! Ricardo

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Historical Hotel For Specific Travelers

TripAdvisor rating 4.0/5

ItsHappyHour 27/07/2021 TripAdvisor review

This is a historical hotel and travelers staying here should understand what it entails. While the hotel does it's best to stay updated, the price paid here is for the history and perhaps to try something different. We traveled to Luxor via Aswan. After a flurry of travel delays (Damn Alitalia), we needed to make changes to our travel schedule. When reviewing hotels the choice was between the Winter Palace or nearby Hilton. After a positive stay at the Sofitel Old Cataract, we opted for the Winter Palace. While it doesn't have the amenities of modern hotel (pools, spa, etc.) it does have a beautiful garden area and charm within its long corridors. What made this place work is that it's walkable to nearby Luxor restaurants and shops. Because there's only one bridge south that connects the east-west sides, it's slightly easier to get to the historic sites. Breakfast was meh, but for travelers only staying for the night, it worked out well. I would recommend this place if you're seeking something different. It's a nice break from the Hilton's, Marriott's, and Hyatt's of the world.

Dear Valued Guest, We first would like to thank you for choosing our Sofitel Winter Palace hotel for your holidays in Luxor and for sharing your comments on your experience among us. Thank you for appreciating the historical charm of the great old palace , the unique premises and our unbeatable location . Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. With best regards, Selim SHAWER General Manager

The royal treatment

Customer review rating 4.5/5

Gloria Solo - 22/07/2021 Confirmed reviews ALL

The overall experience was wonderful! The place is beautiful, comfortable, clean and the service was impeccable.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Total delight

Customer review rating 4.5/5

Well T. A. Families - 09/07/2021 Confirmed reviews ALL

I Rated 5/5 on Expedia. Once over the Covid, I hope you keep the glamour of the place by renovation.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

WONDERFUL WEEKEND STAY

Customer review rating 5.0/5

Barry M. Couples - 01/07/2021 Confirmed reviews ALL

Delighted to return after an absence of 15 months. Winter Palace continues to meet the highest standards in terms of guest relations, comfort and wellbeing. Excellent, courteous service on the part of all staff and clean, comfortable and well-appointed rooms. A weekend of relaxation in a wonderful hotel environment. The Winter Palace is our default choice every time we visit Luxor.

Dear Valued Guest, Thank you for your interest and loyalty to Sofitel Winter Palace Luxor and we are delighted hosting you with us It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Beyond expectation

Customer review rating 5.0/5

Luz C. O. D. Families - 18/06/2021 Confirmed reviews ALL

The hotel by itself is a architectonic treasure. The location Nile and temples view portrait the Luxor beauty. The attention and the small details were beyond expectation. Great meals variety with the Egyptian touch!!!! The staff always were ready for you.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Great stay for my clients Thank you

Customer review rating 4.5/5

Fatma A. Business - 16/06/2021 Confirmed reviews ALL

Everything was lovely Service was impeccable Rooms need maintenance Food at 1886 was average

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Warm hospitality

Customer review rating 5.0/5

Joann Families - 10/06/2021 Confirmed reviews ALL

We had a lovely visit at the Winter Palace. Everyone was very friendly and attentive and the rooms and all parts of the hotel were very clean.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Relaxing stay at Luxor legend hotel built in the 18 th Century

TripAdvisor rating 4.0/5

abouraya320 22/03/2021 TripAdvisor review

Very good location on the River Nile. Built 1882. Efficient check in. Spacious rooms. Amazing historical furniture, paintings and carpets from the old days. Huge lounge with historical chandeliers, piano, sofas, tables in every corner. Wide range of Resturant’s, some with formal dress. Amazing gardens and wide balconies overlooking the gardens and a heated swimming pool. Delicious first class food. Well served by professional staff. Unfortunately the billing system is complicated, you need to check your invoices carefully at checkout. Usually some duplicates are there.

Dear Valued Guest, We would like to thank you for your preference in selecting our Sofitel Winter Palace hotel for your holidays in Luxor , as well as for taking the time to tell us about your recent experience among us. We are glad to read that you really enjoyed our unbeatable location , We are also very pleased to read your complete satisfaction with your room and the historical charm . Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We already took your comments regarding the billing system in view of doing the necessary changes. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. With best regards, Selim SHAWER General Manager

Great staff

TripAdvisor rating 3.0/5

Manish C 16/03/2021 TripAdvisor review

Hotel is crumbling , and is very tired, not being kept up unfortunately, living on its past, but the service is great, the staff very courteous, as is the garden. Good location but Nile view rooms noisy due to traffic and maybe weak windows.

Dear Valued Guest, We first would like to thank you for choosing our Sofitel Winter Palace hotel for your holidays in Luxor and for sharing your comments on your experience among us. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Kindly note that the hotel is planned to have a renovation to be in line with our Guests expectations . Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. With best regards, Selim SHAWER General Manager

Friendly & professional service

TripAdvisor rating 5.0/5

Meander38566500468 08/02/2021 TripAdvisor review

Another stay at Sofitel Winter Palace Luxor, that proofing my right selection to have a calm, very cleanliness, and professional service from all of the staff starting from the bell man through the reception staff with a very appreciated compliment for room upgrading including the house keeping and the friendly team at all restaurants. In addition to the amazing historical hotel building. Really thanks for all.

Dear Valued Guest, The whole team of the Winter palace are thanking you most sincerely for your interest in Sofitel Winter Palace Luxor, and are indeed delighted to read that you fully enjoyed the historical charm of the great old palace, facilities and services provided by our dedicated team members. As you stated, our team is very much committed to serve with sincerity, care and passion in order to ensure each Guest a memorable stay and experience, your gratitude and kind words are shared with all the team members I sincerely hope that you took home memorable moments of your stay and we hope that on your future visits to Luxor, The Sofitel Winter Palace will be your destination again as we look forward to welcoming you back. With best regards, Selim SHAWER General Manager

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