Sofitel Winter Palace Luxor

Sofitel Winter Palace Luxor 5 stars

Customer review rating (ALL Rating) 4.9/5 232 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • A jewel in the desert

  • Exceptional French cuisine

  • Unique exterior and interior design

  • Rich colonial design featuring the glory of Pharaonic times

  • Ultra-modern business and meeting facilities

Hotel location

Sofitel Winter Palace Luxor

Corniche el Nile street, 17 Cornish El Nile Street, Luxor
11 432 LUXOR
Egypt

  • CAIRO:  LUXOR

  • LUXOR:  NAT ROAD ASWAN

  • By plane

    LUXOR INT'L AIRPORT At 13km / 8.08 miles - Shuttle paying

  • By train

    LUXOR RAILWAY STATION At 2km / 1.24 miles

GPS:25.6965, 32.63737

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

A 5-star experience in each of our 86 rooms and 6 suites that appeal to a dream deep in your heart, calling on the allure of genuine colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a long day of a memorable adventure.

Our guest reviews

Our guest reviews for
Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  232 reviews

TripAdvisor Rating  4.5/5  2,088 reviews

Excellent stay

Customer review rating 5.0/5

Waleed A. Business - Confirmed reviews ALL

Really enjoyed the authentic hotel with its beautiful garden

Great service

Customer review rating 5.0/5

Matthias P. Couples - Confirmed reviews ALL

While building, location, food at the Winter palace are all awesome, it is the service that sets this place apart from its competitors. Nothing but outstanding! I would love to come back one day

Elegant luxury

Customer review rating 5.0/5

Karyn M. Friends - Confirmed reviews ALL

We were so looking forward to staying at this hotel and it didn’t disappoint. We had a classic Nile room with views over the river and beyond. The room was well appointed and extremely comfortable. The hotel is in a great location for walks along the corniche and into the shops, souks and restaurants of Luxor and for access to boat trips on the river. The staff were friendly and helpful in every respect. We had a wonderful stay.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

A grand hotel with impeccable service

Customer review rating 5.0/5

Christopher Solo - Confirmed reviews ALL

If you're in Luxor I wouldn't consider staying anywhere else. The Winter Palace has a kind of grandeur that is rarely seen anymore. The hotel staff from the front desk manager to the bar manager to the dining room manager all take a great deal of pride in their work and are clearly paying attention to the details. I needed a train ticket procured and my shoes repaired while I was staying at the hotel--Mr. Amed the head butler was able to organize everything very efficiently. I had dinner at both restaurants--even if you're not staying at the hotel it's worthwhile.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Luxury meets history at this amazing hotel in the heart of Luxor

Customer review rating 5.0/5

Laura Families - Confirmed reviews ALL

This is an incredible hotel in every way, the atmosphere is royal and luxurious, the garden is stunning and peaceful, and once you walk out of the hotel you are right at the Nile and only minutes away from the Luxor Temple and Sphinx Avenue. The breakfast is absolutely scrumptious. If you are only trying continental items you are missing out, as the Egyptian items were mouth-watering. Without a doubt we had the best fitir in all of Luxor here! We also arranged a private wedding dinner in the hotel garden, which was taken care of just perfectly with delicious food, attentive waiters and zero hassle. We had an unforgettable day and the kitchen even prepared us a beautiful wedding cake on the house. Needless to say we will definitely come back here.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Customer review rating 5.0/5

Verified T. Families - Confirmed reviews ALL

Everyone was excellent. The service and food outstanding. I highly recommend it. Walking distance to the Luxor Temple, it is on the Nile and incredible grounds! Will definitely return if I am back at Luxor!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Gorgeous hotel!! Very nice stay :)

Customer review rating 5.0/5

Nevine K. S. Families - Confirmed reviews ALL

It was a wonderful experience. They accommodated my family. The room is beautiful overlooking the Luxor temple. it's also walking distance to all market places/shopping/food, etc.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Excellent stay

Customer review rating 5.0/5

Kris Couples - Confirmed reviews ALL

One of the most amazing experiences I have had from arrival to departure let the Winter Palace welcome you.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Excellent service

Customer review rating 5.0/5

Fa… Solo - Confirmed reviews ALL

Very comfortable bed. Outstanding service from Sally from reception as well as Rovan from guest relations. They made my stay perfect! The security people were also very fun and friendly! Breakfast was amazing, thanks to Nasser for finally making me good scrambled eggs in Egypt!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Wonderful

Customer review rating 5.0/5

Jo K. Couples - Confirmed reviews ALL

We love this hotel. It has amazing history and the rooms are resplendent of the age. The staff are so attentive and friendly, nothing is too much trouble. This was our 4th visit and we hope to return again and again. The gardens are magnificent and the pool large and inviting with plenty of sun beds. The building and atmosphere reflect the golden age of travel which can be easily lost when hotels 'refurbish'.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Very nice stay

Customer review rating 5.0/5

Wael F. Couples - Confirmed reviews ALL

Excellent

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Incredible stay

Customer review rating 5.0/5

Jenna D. Friends - Confirmed reviews ALL

We had a fabulous time the the Palace Hotel. The room was beautiful, the bed was comfy with crisp white bedding. The corridors and grounds were immaculately clean. The staff were very welcoming and helpful. Will definitely be back again.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

It was amazing

Customer review rating 5.0/5

Waleed A. Business - Confirmed reviews ALL

Really enjoyed every moment and the excellent support and help of Mohamad Mostafa at the reception, whatever we asked for he was doing his best ,we can't ask for any better

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Nice staff but ready for a refresh

Customer review rating 3.0/5

Jim B. Couples - Confirmed reviews ALL

While we enjoyed our stay, we felt that the hotel is long overdue for redecorating and renovation. The lobby has drab worn out furniture. The rooms need new furnishing and the bathrooms need updating. The fancy restaurant looks tired and the upholstry on our chairs was worn through on the arms and looked dirty. The food there was ok, not inspired. Breakfast was good and the staff throughout were helpful and nice. The gardens and pool area are very nice. This is a beautiful old structure that is ready to be seriously updated in the same manner as the other Sofitel property we stayed at in Aswan (Cataract) that was spectacular. The rooms at least were well priced.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Winter Palace Luxor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Kindly note that the hotel is planned to have a renovation to be in line with our Guest's expectations ; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wessam Farah Guest Experience Manager

Incredible entry to Egypt with outstanding breakfasts

Customer review rating 4.5/5

Tom A. D. Friends - Confirmed reviews ALL

4 nights, staff fabulous, food wonderful, perfect location

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Excellent stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We had three nights in the Sofitel Winter Palace. We had a great time there. The hotel is situated next to the Luxor temple. Every one of the staff were so friendly, welcoming and eager to help you from the reception to the restaurant and the swimming pool to the hospitality staff. The hotel is steeped in history and the hotel has kept its heritage. The bedrooms were grand and well equipped in keeping with such a grand building. The food was excellent and the choice at breakfast was more than you would expect. The hotel however is looking a little 'tired' in parts but overall we had a wonderful stay and would highly recommend it for a luxury stay in gorgeous Luxor.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Excellent stay and most satisfactory

Customer review rating 5.0/5

Dr. A. S. Families - Confirmed reviews ALL

Our Stay at the Sofitel Winter Palace hotel was most enjoyable, the staff was always helpful and friendly and management was attentive to all details under the leadership of the hotel general manager Mr. Selim Shawer. We had the pleasure of dinning at the hotel restaurant 1886 and the food and service was super. The bar at the hotel is an experience not to be missed bringing you to one of Agatha Christie's novels and both service and staff are amazing. We wish to thank all Winter Palace team for making our stay at the hotel an unforgettable and memorable experience we will treasure and share with friends worldwide . WE look forward to coming back soon to your magnificent hotel.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Very well located excellent stay

Customer review rating 5.0/5

Amal E. T. Families - Confirmed reviews ALL

Fabulous in every way Comfortable room excellent food and creative cuisine wonderful service very pleasant and helpful staff excellent and efficient management attentive to all details I definitely recommend this beautiful hotel

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

My Luxor Home!

TripAdvisor rating 5.0/5

Anton V TripAdvisor review

I am so glad I found the Winter Palace. We'd been traveling for 3 weeks with little down time and when we saw the pool and spa we knew we'd found our home for the day and night. This oasis far exceeded my expectations in every way. The night time views over the river is mesmerizing. The pool, grounds and spa are fantastic and would be anywhere else in the world. We just felt comfortable and relaxed in the hotel and on the property. High ceilings, wide hallways and beautiful decor helped with that. The staff leapt to our every request (which were few). I felt as if the hotel had anticipated our needs in advance. They certainly knew how to take care of 6 weary travelers. We had 3 meals in the hotel. Lunch at El Nakhel poolside, dinner in the bar and the complementary breakfast. All 3 perfection. My first cocktail is always a Manhattan and that cocktail was excellent. Thank you so much to the hotel for both the early check-in ( our Nile cruise ended at 8 am ) and the room upgrade. We will stay here again when we return to Egypt in a few years.

Dear Valued Guest, I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your stay at The Sofitel Winter Palace Luxor. We, at The Sofitel Winter Palace Luxor ensure that all valued Guests received uninterrupted and impeccable service and attention throughout their stay. We likewise anticipate Guest's needs and create exceptional Luxury experience that gives lasting memories to our discerning Guests. Furthermore, it gives us great pride and joy that our guests leaves the hotel with nothing but all praises about our hotel, overall facilities, comfortable and clean room, historical palace charm and an incomparable service and hospitality. Once again, thank you for your exceptional feedback and we look forward to welcoming you back in not so distant future. Warmest regards, Selim SHAWER General Manager

Such a nice stay !

TripAdvisor rating 5.0/5

thanhthuyvu2022 TripAdvisor review

We were delighted by the warm welcome of all the team. Of course the location was perfect as well as the services et aminities. It was so nice to start the day with a gargantuous breakfast buffet to get strenght before the temples visits and finish the day chilling at the Royal Bar. Thanks you for this mémorable stay !

Dear Valued Guest, Firstly, i would like to thank you for your recent stay at Sofitel Luxor Winter Palace. We surely appreciated that you took a few moments to leave us as an excellent feedback about your stay, It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence Thank you again for sharing your luxury experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Selim SHAWER General Manager

Our most recent 20 reviews

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