Sofitel Winter Palace Luxor

This is a vintage hotel. Unique! They preserved the materials used in hotel from the royal family days in egypt back before the 1940s. The doors/window shutters, carpets, chandelier. Staff are polite, and unlike other areas they know how to be courteous to the visitors with dignity and respect. The food is great. Their breakfast is full range but I stuck to Egyptian breakfast. The balcony is beautiful and overlooks the Nile and the boats. The back garden and pool are clean and really relaxing despite the heat. And despite how neglected the south region of egypt, Luxor is different. It’s clean, not loud and well taken care off (compared to neighboring region of Sohag, which is a total mess)! The temples are very close by. In short, I was impressed and I shall return again!

We stayed here at this amazing hotel in luxor, with views right across the nile, I cannot fault how clean this hotel is at all times, the housekeeping do such a good job, always making sure the room is tidy and clean, anything we need they get for you without any problem at all, even in other areas of the hotel it is always clean no matter how many visitors they have, well done to housekeeping team! And the service from the staff around the pool is also very good, always asking if you need anything, keeping the poolside clean and tidy also, very good service from both areas of rhe hotel and the gardens are amazing too. Thanks again to housekeeping and service, we appreciate the hard job you do! And we will certainly return again.

I love grande dame hotels, and this has that in spades. The history, the lobby, the fine dining, the service etc etc. All of that comes at a very affordable price at the Winter Palace. So what's the catch? Just that the hotel is incredibly tired. Paint peeling off the windows tired. But but but. It carries itself so well, that you look through that, and it almost adds to the historic atmosphere. If this is your price point, and you are in Luxor, it's absolutely the place to stay. Just be aware that the price point reflects the complete lack of refurbishment. For example, the refurbished Old Cataract (also Sofitel) is twice the price and far more glossy. We loved both. Other points: - Sofitel loyalty recognition is really strong - staff were lovely - the quality and pricing of the food is excellent - location is perfect. Right by Luxor Temple, beautiful river views but also with a sense of street life outside the front gates.

I want to tell a story of this magical hotel ! This was like a dream for us ! I start about I speak about Sarah ( is the best ) she helped too much we can t thank her enough ! The room is wow we have an amazing nile view ! The breakfast omg i can t explain so many tasty things we eat ! The swimming pool is super big and the palms and the garden take your breathe away ! For sure we will come back here soon ! You must try this hotel ! And ask for Sarah she is the best

We were not staying at the Winter Palace but had arranged to meet a tour guide outside to get a night train to Cairo, a tour we had booked via Trip Advisorin the UK. The hotel saw us waiting and suggested we wait in the hotel reception as it was more comfortable. The tour guide failed to show up and the hotel staff contacted them for us. The tour company informed us that they had cancelled the tour that day - no prior warning - leaving us stranded in Luxor as we had no hotel having travelled in from Soma Bay that day. The Winter Palace staff spent an hour of their time ringing round to track this company down, provided us with tea and advice and finally we're able to make contact with another travel company in Luxor who were able to sort out travel for that night. The Winter Palace staff were so kind, sympathetic and helpful whilst also being practical and solution focused that I wanted to express my thanks and highlight their excellent service and human decency towards people who were not even guests. Than you so much for your help and kindness.