Sofitel Winter Palace Luxor Hotel 5 stars

The hotel was exquisite! From the cleanliness of the room, the hospitality of the staff and their attentiveness to how they made us feel special. The food was delicious, I was particularly fond of the garden which is a plus not found in many hotels. The staff made sure we had everything we want and that we were comfortable. Thank you and we’ll be back!

Everyone is so nice and friendly. The rooms, the bar, the poolside, everything is just amazing. The place is very old so you can feel the history as you walk around.

In fact, everything about the hotel was great staying was great The place is very quiet rooms are completely amazing Breakfast is special All staff at the hotel do everything they can to please the guest

Great stay as ever until the effects of the coronavirus on air travel took hold and we had to go home 11 days early. Not the hotel's fault, they did their professional best to assist us.

I have been staying at the Winter Palace Hotel regularly since 1966. I wouldn't stay anywhere else in Luxor. Some of the guest rooms are a bit faded and there is not an abundance of closet or drawer space, which can be a challenge if your are staying for two months. But the location, the magnificent gardens, and --most of all -- the superb service bring me back each year for an extended stay.

The Winter Palace Hotel Luxor is definitely a Palace fit for a king. Our room was overlooking the Nile, spotlessly clean and tidy. All the staff from the management down could not do enough to make our stay a very special one. The cleanliness and attention to detail in the rooms was definitely a five star experience. The house keeping team were exceptional, not just in their ability to clean and tidy the rooms to such a high standard 10/10......but also in their friendly and professional manner. This is definitely the best hotel in Egypt that we have stayed in... And we have stayed in many. Congratulations and thank you to the management and all staff for making our stay such a special one, and particularly to the house keeping for being so attentive to our needs and making sure the rooms were spotlessly clean. Many thanks and see you all soon. Danny and Katrina

Thank you very much for an unforgettable stay at your lovely hotel. We cannot praise the staff enough, from Mr Mohamed Ali at the Concierge desk for assisting us with all our excursions to Mr Mostafa at reception with assisting with all our special requests. Thank you again and look forward to our next stay.

The staff and rooms were amazing. One of my favorite touches was an individual Nespresso machine in my room which was restocked regularly.

Very comfortable room . friendly staff and excellent location

Immaculate staff Well located Manicure Gardens Super check in I was so impressed with the rooms, and the cleanliness of them Super house keeping

Awesome hotel including staff, location, breakfast, room and the building itself is gorgeous and the grounds have to be one of the prettiest we've seen. Luxor itself is very nice but to be honest, we were really bothered by the aggressive horse carriage and taxi drivers.

Very nice welcoming Beautiful garden and pool

Amazingly relaxed, staff so attentive, I room was clean and housekeeping put fresh crisp sheets on the bed everyday. The towels were super clean and fluffy. I have to say that the Winter Palace is exceptionally welcoming and relaxing. The level of room service is incredible. The most impressive of all is the cleanliness of the housekeeping, I was so impressed and even my husband noticed.. And absolute first Thank you

We stayed at this beautiful hotel ! Location staff facilities were amazing we hope to return again soon .

Overall very happy This is a unique historical property. But we do have the following concerns. Elevator noise. We could hear it all night in our presidential room 2 doors away. Our special valentine's dinner was excellent, but spoiled by the up charge for the rose. 850 le is ridiculous for a single rose and we were not informed it was an upcharge until afterward. Please repair the antique carpet in the grand salon. Too bad to let the wear get worse. Maintenance in general must be addressed for this unique property to continue.