Sofitel Winter Palace Luxor Hotel 5 stars

Very comfortable room . friendly staff and excellent location

Immaculate staff Well located Manicure Gardens Super check in I was so impressed with the rooms, and the cleanliness of them Super house keeping

Awesome hotel including staff, location, breakfast, room and the building itself is gorgeous and the grounds have to be one of the prettiest we've seen. Luxor itself is very nice but to be honest, we were really bothered by the aggressive horse carriage and taxi drivers.

Very nice welcoming Beautiful garden and pool

Amazingly relaxed, staff so attentive, I room was clean and housekeeping put fresh crisp sheets on the bed everyday. The towels were super clean and fluffy. I have to say that the Winter Palace is exceptionally welcoming and relaxing. The level of room service is incredible. The most impressive of all is the cleanliness of the housekeeping, I was so impressed and even my husband noticed.. And absolute first Thank you

We stayed at this beautiful hotel ! Location staff facilities were amazing we hope to return again soon .

Overall very happy This is a unique historical property. But we do have the following concerns. Elevator noise. We could hear it all night in our presidential room 2 doors away. Our special valentine's dinner was excellent, but spoiled by the up charge for the rose. 850 le is ridiculous for a single rose and we were not informed it was an upcharge until afterward. Please repair the antique carpet in the grand salon. Too bad to let the wear get worse. Maintenance in general must be addressed for this unique property to continue.

Exceptional and refined , Great Location , easy to find , Nice staff , Lovely garden , Comfortable and clean .. Luxurious

Luxurious room with a beautiful view of the lovely garden

Great hotel. The front desk/concierge lady Hanaa was quietly terrific - she was wonderful! Service was great, hotel was charming, even the old fashioned elevators and old fashioned room keys! Loved it!

The meeting was pleasant and Mohamad Mostafa at the reception went extra mile to guarantee that we are all happy, the waiters in the high tea and dinner plus breakfast were excellent

We arrived nearing midnight but had a warm welcome and enjoyed a tasty meal from room service with tip top presentation. A wide variety was available at breakfast with attentive service. Our room was large and airy with a view of the Nile and the West Bank hills. Everything was clean and comfortable and the delivery of mineral water somewhat overwhelming. The gardens and pool are extensive and beautiful and we spent many a pleasant hour there with a cool drink. Dinner in La Corniche was fine with linen tablecloths and napkins. There was a strange shortage of potatoes on the menu as generally the entrees were with grilled vegetables and the odd dish with rice. Great if you were on a diet. At the end of our stay I requested French Fries which although not on the menu were provided. We had noted that Room Service had items which did not appear in the Dining Room which seems odd. I felt that the menu was a bit limited and I was told it never changes which is a pity as it did become rather boring despite it being well cooked, presented and tasty. A word of advice - if I return I will choose a garden facing room (quiet) as the Nile view rooms have to tolerate the considerable noise of the corniche road directly outside and all Egyptian drivers use their horns extensively creating a cacophony of noise for most of the day and night. Also the Nile Tourist Cruise Boats are all parked outside the hotel and restrict the view of the Nile.The location is about a mile plus out of downtown so there are no alternative restaurants nearby which we would have visited for a change. We did not want the hassle of negotiating a taxi to downtown when all we wanted was to relax in the evening. However my criticisms are minor as this hotel is truly 5 star and the staff are cheerful, polite and helpful. The Winter Palace is truly a haven after a tiring day of visiting antiquities in the heat.

Our stay at the Sofitel was amazing. Our best hotel experience during our visit in Egypt. As we arrived, we were greeted by the staff as well as the management. We were welcomed warmly. The place is stunning, as we arrived we were given particularly care, and all our requests were taken very seriously. We were able to get an early check in as we arrived( since the normal time of check in is 15:00pm). After we check in, we were invited to take breakfast, the choice at the buffet is great. We had a delicious breakfast and we were well served by the team at the buffet. Our stay, as well as the place, was so beautiful and comfortable that we didn’t want to leave our room to go out, we just wanted to enjoy the extravagant and magnificent space. A lot of thanks to the team at the Sofitel for making our stay memorable and made us really feel like privilege guests.

The Winter Palace is just a lovely oasis of calm, history and beauty. The service is impeccable, we arrived really early and were able to check in pretty much straight after, being welcomed by a lovely tea and a room upgrade. The staff goes above and beyond and the grounds are just a dream. We had a lovely Egyptian buffet lunch in the gardens when we arrived with live music while we watched the birds around us. It felt like a dream a century back! Heavenly! The pool is heated which was perfect for the chilly January weather. We also got massages when we arrived and they were so good and well priced too! The Royal Bar was lovely to have a drink at. The breakfast buffet deserves special mention too, it was so good! Our only regret is that we only had 1 night there, we wished we could have stayed longer!

Splendid hospitality all around.