Sofitel Winter Palace Luxor Hotel 5 stars

Ahmed at the front desk was exceptional - everything was great! Appreciated the upgraded room!

It's a second time that I was staying in this hotel and it was AMAZING!!! Probably come back in October month and I suggest to all of you make a reservation exactly at this hotel. Location is just perfect, hotel's staff is so professional and so kind. Personalisation is 100% and u will not find it everywhere event if u paye a high rate. Special thanks to Sarah at the guest relations, she was so helpful. Mohamed ( Chef of the concierge) - so kind with a lot of suggestions which was very helpful. All reception desk were so kind, special thanks to two guys but unfortunately I cannot remember their names, sorry ‍♀️.. One of them was in different costume that everyone, he was at the moment of our check-in but unfortunately, then, I couldn't see him at the moment of the check- out. anyway, I wanted to thank him for his perfect service. And another one, was in the shift with a trainee, BTW who was very kind too, so thanks to him too!!! For someone who would like to do some workout , this hotel is perfect for it. There no gym but they have a huge garden where u can do perfectly yoga, stretching and etc. Thanks to personal at the swimming pool, guys you were so kind, thanks so much!!! Breakfast was a very good, staff also, personal service, u feel yourself like at home. I cannot nothing to tell about laundry service, I take it almost everywhere when I travel and I can say u that we don't have a good experiences all the time about quality but at this hotel, it was perfect!! Good quality of laundry, staff, everything, I was so happy with this. Room Service was very good and staff was very kind, timing was just perfect. Also, special thanks to HSK service. Room was clean every day. They put on the bed some flowers. OMG. It was so cute, thanks to all HSK's staff for this attention.. Just one thing that can be placed like a little bit "negative" it's a quality (sometimes) of the food. I mean, really sometimes but we can feel that it's not a fresh. I think better to have a smaller chose but fresh. It's just a suggestion, in general it's was very tasty Thanks again to everyone for our perfect stay at your property. I'll come back for sure!! Hope to see in October month Sincerely, Alena

Phenomenal building, gardens and staff - what’s not adore?

I truly enjoyed the majesty and grandeur of the Sofitel! It’s my favorite hotel of all the hotels I’ve ever stayed in. The staff was absolutely amazing, friendly, kind. Mohamed ( front desk supervisor at Winter Palace was absolutely amazing).

Fathi Galila, Mohama Mustafa & team were amazing! Thank you for the VIP upgrade, the hotel is historic and the gardens a respite from the Luxor sun. I had a wonderful stay here & highly recommend! Ricardo

This is a historical hotel and travelers staying here should understand what it entails. While the hotel does it's best to stay updated, the price paid here is for the history and perhaps to try something different. We traveled to Luxor via Aswan. After a flurry of travel delays (Damn Alitalia), we needed to make changes to our travel schedule. When reviewing hotels the choice was between the Winter Palace or nearby Hilton. After a positive stay at the Sofitel Old Cataract, we opted for the Winter Palace. While it doesn't have the amenities of modern hotel (pools, spa, etc.) it does have a beautiful garden area and charm within its long corridors. What made this place work is that it's walkable to nearby Luxor restaurants and shops. Because there's only one bridge south that connects the east-west sides, it's slightly easier to get to the historic sites. Breakfast was meh, but for travelers only staying for the night, it worked out well. I would recommend this place if you're seeking something different. It's a nice break from the Hilton's, Marriott's, and Hyatt's of the world.

The overall experience was wonderful! The place is beautiful, comfortable, clean and the service was impeccable.

I Rated 5/5 on Expedia. Once over the Covid, I hope you keep the glamour of the place by renovation.

Delighted to return after an absence of 15 months. Winter Palace continues to meet the highest standards in terms of guest relations, comfort and wellbeing. Excellent, courteous service on the part of all staff and clean, comfortable and well-appointed rooms. A weekend of relaxation in a wonderful hotel environment. The Winter Palace is our default choice every time we visit Luxor.

The hotel by itself is a architectonic treasure. The location Nile and temples view portrait the Luxor beauty. The attention and the small details were beyond expectation. Great meals variety with the Egyptian touch!!!! The staff always were ready for you.

Everything was lovely Service was impeccable Rooms need maintenance Food at 1886 was average

We had a lovely visit at the Winter Palace. Everyone was very friendly and attentive and the rooms and all parts of the hotel were very clean.

Very good location on the River Nile. Built 1882. Efficient check in. Spacious rooms. Amazing historical furniture, paintings and carpets from the old days. Huge lounge with historical chandeliers, piano, sofas, tables in every corner. Wide range of Resturant’s, some with formal dress. Amazing gardens and wide balconies overlooking the gardens and a heated swimming pool. Delicious first class food. Well served by professional staff. Unfortunately the billing system is complicated, you need to check your invoices carefully at checkout. Usually some duplicates are there.

Hotel is crumbling , and is very tired, not being kept up unfortunately, living on its past, but the service is great, the staff very courteous, as is the garden. Good location but Nile view rooms noisy due to traffic and maybe weak windows.

Another stay at Sofitel Winter Palace Luxor, that proofing my right selection to have a calm, very cleanliness, and professional service from all of the staff starting from the bell man through the reception staff with a very appreciated compliment for room upgrading including the house keeping and the friendly team at all restaurants. In addition to the amazing historical hotel building. Really thanks for all.