Sofitel Winter Palace Luxor Hotel 5 stars

From arrival throughout duration of our stay we had a wonderful time. As ever, the management and staff were superb - it was lovely to be greeted by so many familiar faces - it is like coming home. The people are my favourite thing here and I understand why the hotel has so many return guests who come to repeat the fantastic experience of the Winter Palace. As always, on our return back to the UK we feel happy, rested and relaxed but wishing we could have stayed longer. Miss you all hugely and hope to return next year to repeat the fabulous experience.

First class

Elegant establishment with excellent service

From the moment our luggage arrived to the hotel we knew we were in good hands. Prompt delivery to every room without a hitch, followed by a warm and friendly check in for the group. Rooms overlooking the Nile were superb and had all the ammenities required. Dinner and breakfast were served with a warm professionalism - great variety and soberly cooked. Checking out was quick and easy. Thanks to all staff for making this such an enjoyable stay for out 30 guests.

Winter Palace Hotel is one of the best hotels in Luxor in Egypt.

The place is beyond magical. The service is extremely professional. The staff is really polite and highly trained. The food is very well presented. En général, c’est un voyage dans l’histoire légende. Merci à tous.

Beyond expectations as always. Staff very professional and friendly , They are always willing to go extra mile to please and accommodate us as scenic group. Mohamed mòstafa in the front desk , He always ensure that clients rooms as they reauested and always do his best to accommodate their inquiries when possible.

Hospitable staff very welling to get out of there way to accommodate guests

The hotel was amazing, food was great, the restaurant service was excellent and a special thank you to Mohamad Mostafa at the reception, he was extremely helpful and went extra miles to be sure that we are all happy.

Very friendly staff wonderful food all in all a beautiful experience

Historic, gorgeous property! Excellent balcony suites with all amenities. Food was very good. The only negatives were the continuous interruptions during the morning (8-12) in our room (housekeeping, mini-bar service, in-room telephone survey, etc.) that kept us from sleeping as late as we wanted. There was no “Do Not Disturb” sign to put on our door. Also, in the afternoon, there were no available pool lounge chairs...and no clean towels. Also, service at 1904 Restaurant was quite slow. But we will say wonderful things about our stay - and will return when we can.

WiFi was terrible. Food was just okay. Too much noise coming into the rooms. In general, just old.

We only had one night at this beautiful hotel, honestly wished we could’ve stayed little longer. So far the best experience all of Egypt. We stayed at Ritz Carlton in Cairo it was nice, but I would say Winter Palace had better staff, very friendly, spacious rooms. Breakfast was amazing. You feel so relaxed staying at this beautiful place. If we ever come back to Egypt we will definitely coming back to Luxor specifically just for this hotel. Thank you for helping us to create a wonder memory.

We absolutely loved the place and its historical setting! Service was extremely attentive and the building and its beautiful gardens are like a step back in time.... We will definitely return.

Amazingly beautiful hotel