Pavillon Winter Luxor 5 stars

Customer review rating (ALL Rating) 4.5/5 15 reviews

Best price
guarantee
Pavillon Winter Luxor - Image 1
Pavillon Winter Luxor - Image 2
Pavillon Winter Luxor - Image 3
Pavillon Winter Luxor - Image 4
Cornish el Nile st, 0 LUXOR, Egypt

Description

Hotel extras

  • Easily accessible and 25 minutes away from Luxor airport

  • Family friendly resort, sharing Sofitel Winter Palace facilities

  • All rooms with balconies overlooking the Palace pool & botanical garden

  • Spacious connecting rooms with space for extra bed upon request

  • Prime location 5 minutes from Luxor temple & other city attractions

Our accommodation(s)

Hotel location

Pavillon Winter Luxor

Cornish el Nile st
0 LUXOR
Egypt

GPS:25.696168, 32.63827

Telephone
Fax +20 95 2374087

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  15 reviews

TripAdvisor Rating  4.4/5  1,273 reviews

Certificate of excellence 2025

Good location, average and old rooms, terrible service

TripAdvisor rating 2.0/5

Adesitraveller TripAdvisor review

We stayed at the Sofitel Winter Palace Luxor during our holiday in Egypt. Having read the reviews on Tripadvisor, we booked rooms at the Winter Pavillion. We'd booked two rooms and as I am a Diamond ALL member, one of the rooms was upgraded to a suite. The location of the hotel on the bank of the river is quite convenient. There are plenty of travel agents and a bank to exchange money to the left of the hotel. Across the hotel, along the promenade are a variety of restaurants (surprisingly, a few restaurants have the exact same menu leading us to think that there is perhaps a central kitchen) as well as the requisite overpriced with questionable quality souvenir shops. On the right of the hotel is a market area about 5 minutes away. There is McDonalds and some more restaurants as well as shopping (including gold pendants) and small convenience stores where the prices are unmarked on the products and depend on the shopkeeper's assessment of your ability to pay. If you want to pick up some local beers, there is a store in the market. Note that you will be accompanied and offered multiple services every single step of your walk but while it does not get aggressive, it is extremely persistent and annoying. The hotel itself has two sections, the original building and the Winter Pavillion. The original building is worth a visit for the atmosphere but not where I'd stay. The Winter Pavillion is a bit more modern and I emphasize a bit. The grounds of the hotel are lovely to walk through and we saw flamingos. The rooms in the Winter Pavillion are decently sized but old. The TVs are small and are the very old LCD type. The bathrooms are average. Fortunately, there is a bidet. The shower area is extremely old fashioned. The bathtub has been repurposed into a shower area with absolutely no paneling on the side. The result, every shower leads to a pool of water outside the tub, which is a huge safety hazard due to the risk of slipping on the tiles. We had the housekeeping staff install shower curtains in both the bathrooms. The rooms again due to their age, do not have multi plug sockets and you will need to request an adaptor using the show and tell method. The rooms also do not have heating, and the air conditioning controls are a placebo in that they are controlled centrally. In December, it means either switching off the air condition and getting stuffy or double blankets. The staff offered a heater but looking at the age of the hotel and the equipment, we did not feel it would be a safe option. We had breakfast every day at the restaurant next to the Winter Pavillion. The variety was average, but the quality was very mediocre. For instance, a decaf latte was hot milk with two sachets of Nescafe decaf powder. The preserves, the bread selection etc were very average in type and quality. The fresh fruits and hummus were great though. There was a live egg/waffle/crepe station and the omelets were decent, however the hygiene was a bit suspect. Whenever the staff left the station, the birds would make a feast of the condiments as very often the staff forgot to cover them. What makes this hotel not worthy of the Sofitel brand name is the dismal quality of the service. The front desk staff are perpetually disinterested and or they do not follow simple questions. It took us forever to check out as the desk staff were unable to operate the credit card machine correctly. The worst service was at the restaurant where we had breakfast every morning. With the exception of the gentleman at the egg station and the one who served coffee, every single staff member had a perpetually sullen look and were extremely curt while speaking. This made for a rather irritating start of the day. They did brighten up considerably to specific nationalities. In summary, average rooms, good location, terrible service but with the extremely limited options of global hotels in Luxor, we didn't have too many options.

Not as advertised, disappointed

TripAdvisor rating 1.0/5

StephenDaintyESQ TripAdvisor review

Disappointed, advertised as a Sofitel but isn't to the standard you would expect ... our advice would be to look for other options in Luxor .

Horrible stay

TripAdvisor rating 2.0/5

StevenB3439 TripAdvisor review

The room was very dated and the air conditioning did not work. Every time tried to enter the room had to go and get a new card. Food was horrible especially the pool restaurant and the breakfast. Hygiene almost non existent and the quality of food disgusting.

Comfortable stay in Luxor with a bit of old world charm.

TripAdvisor rating 4.0/5

763stevenp TripAdvisor review

We enjoyed a lovely stay at the Winter Pavillion which provided a bit of comfort after a lot of travelling. The staff were very friendly and helpful, and the breakfast staff were lovely. The breakfast itself was plentiful and high-quality. The pool area and gardens, shared by the main Sofitel, re really nice and we enjoyed the pool a lot. Poolside snacks and drinks are also great. The room itself was a little dated and tired and needed a bit of a spruce up but it was clean and comfortable. Location is excellent. If you want to save a bit of money compared to the Sofitel proper while you visit Luxor this place is fine.

Fabulous hotel

TripAdvisor rating 5.0/5

pirret TripAdvisor review

We had a great experience at this hotel. The view from the room was perfect. The service was very good, and the gardens were beautiful. The location of the hotel is great. We would love to return.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 399 reviews 9.4/10 Location
  • 387 reviews 6.9/10 Room
  • 404 reviews 8/10 Service
  • 10 reviews 7.1/10 WiFi
  • 448 reviews 8.4/10 Amenities
  • 278 reviews 8.1/10 Breakfast
  • 267 reviews 6/10 Vibe
  • 216 reviews 9.3/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Luxor