Pavillon Winter Luxor 5 stars

This hotel has the best possible location. Very central for attractions but in beautiful quiet gardens away from all the noise. My room was very comfortable - could have done with a kettle to make tea or coffee though. The bathroom had an over-bath shower so a bit difficult to get in and out. Cleaning service usually very good, staff were all men and I had to mention one to guest relations as he was knocking on the door to ask if everything was ok rather too often for comfort. Breakfast was ok, a buffet with eggs and pancakes made to order. Service was from 5.30 to 10.30 so you could still get something if you went for an early visit somewhere. The only evening meal available was an outside buffet and was very expensive for what it was, we didn't try it. The reception staff were mostly female and very friendly and efficient. Anything you needed they were very happy to help. One of the best experiences here was the free garden tour which they offer two mornings a week. The horticultural expert takes you round the garden and tells you about the very old trees, some of which have been there for 140 years. You then go into the main hotel to sample drinks made from fruit and flowers of the trees. Would recommend that guests try this tour. I would return here but would like the management of the hotel to do something about the harassment that guests receive on their premises. The proprietors of the small shops on the hotel site charge extortionate prices and are over-persistent with people as they leave and enter the hotel. On the frontage of the hotel are endless taxi drivers and horse carriage drivers who seem to be there with consent - some of them are seen in conversation with the security staff at the entrance. The taxi drivers are rude and pushy and demand unreasonable prices to take you anywhere. The horse carriage drivers are a disgrace. Many of the horses look thin and undernourished and they are made to trot around in 40 degree heat. The drivers shout at European looking passers by and follow you if you ignore them. We encountered people who had been threatened by them when they tried to leave the carriage as the price had suddenly increased from what had been agreed. Avoid them at all costs, and please Accor Hotels make them leave your premises.

Amazing Hotel it is like an oasis in the midst of chaos outside the hotel with beautiful gardens all very calming and relaxing. The staff are simply wonderful particularly the young ladies on reception they know who they are. Each morning we were greeted with happy smiling faces and were so helpful we were sad to leave.

We stayed in the new wing. The room is small and the furniture are dated. However, the property has a big and nice garden. The old wing is charming. Restaurant in the new wing is gloomy. Fortunately, we took our breakfast in the patio overlooking a forested area.

Decent option in Luxor - this is potentially one of the best hotels you could pick for a stay in this city. Close location to the city centre, railway station and the river - i.e., if you fancy walking anywhere, it's rather easy to do. The location couldn't have been better. Important - this is a daughter property of the original historic hotel. so you do share infrastructure (but not breakfast options - these are held in two separate locations). The room (we were staying in a suite) was rather nice and clean, well maintained - and we did get a welcome platter with fruit from the hotel. The room had 2 balconies, so we did have quite some choice as to where to sit. Breakfast was good enough, although I would imagine that a better coffee and more juice choice may be an improvement. The swimming pool was nice, and the service attentive - no complaints there. All in all, good value - we would consider staying here again.

Stayed at the Pavilion for one week. The room was comfortable, air conditioned, and had everything to be expected from a quality hotel, even a personal safe. The en-suite bathroom was clean and well stocked with toiletries. The lovely gentleman who cleaned our rooms couldn’t have been more helpful. In fact, all the staff were happy to help provide anything required. We ate in the Corniche restaurant and the pool side restaurant, both excellent. After some long days out in Luxor, we ordered room service which was outstanding - we expected a simple club sandwich, but there was more than we could eat! I was so happy with the accommodation at the Pavilion, I intend to return later in the year.