Pavillon Winter Luxor Hotel 5 stars

We had a brief stay on our way back through Luxor from Aswan, only one overnight. Rooms were clean and comfortable (though a bit dated, but this didn't detract much). Our booking included breakfast which was of a very high quality and we enjoyed it greatly. The grounds of the hotel, which are shared with the Winter Palace, are beautiful and an oasis of serenity from the chaos outside the walls. Would highly recommend especially given the value of the product.

All aspects of our stay were outstanding

Even if it is true that he hotel might need a few retouches here and there and that some areas show the pass of time more than others, all in all it is a great choice of a hotel in downtown Luxor. The rooms and bathrooms are spacious, each of them with a generous balcony/terrace and views over the amazing garden shared with the Winter Palace Hotel. Above all else, this garden is what sets this hotel apart from all the rest, and by itself its reason enough to book it. Besides that, we got excellent atention from the staff at the front desk as well as enjoyed a very nice freakfast next to the gardens every morning.

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Hall carpets and rooms have to be renovated polished up and made spanky Very dated but not the crisp elegant classic look All pictures are hung crooked Kitchen and food is good but moderately overpriced French restaurant 1856. Not upto claims in elegance staff behaviour and class FOR SOME WEIRD REASON SWIMMING POOL CLOSES AT SUNDOWN. IN THE 108 DEGREE FARNHEIGHT HOT SUN OF LUXOR. Why not have the pool open during evening and morning and closed in the afternoon Doors need to be polished up and archaic faded hall hall carpets changed like to what it is at lobby level TERRIBLE WIFI 800 KBPS IN THIS MODERN WORLD OF 10 MBPS WIFI. THIS IS THE WORST PART IF GOD FORBID YOU HAVE SOME WORK TO COMPLETE ONLINE

Just a quick one night stay, but the staff was great, the pool was great, the gardens beautiful, and the food delicious. They accommodated any request with a smile. Rooms were a little dated, but that added to charm. Highly recommended

We stayed here for four nights in September/October 2019, The reception were very helpful and objective to us. We stayed for one night on the Sunday and again for Three more nights from Friday to Sunday and they allowed us to leave our luggage in a secure room and gave us a receipt for luggage to reclaim. The breakfast was very substantial and enough for any ones taste and the grounds were like a tropical rainforest with a two swimming pools and a pond fountain as well. The Staff were always helpful and obliging as were the poolside attendants and waiters. There is also a Lunchtime Restaurant serving food from noon till Tea time..We shall be returning again I am sure.

Very good breakfast and the restaurant next to the pool have amazing french food. The gardens are very clean and have a lot of diversity of plants. The pool is very good, and the staff of the Hotel is very professionnal and friendly.

This is probably my 5th time at the Winter Palace. The staff is exceptional and I felt very well looked after all the way from housekeeping to the pool and of course the reception. A special thank you to Nabil, Fathi and Mohamed at the reception and to the countless others that went above and beyond to make my stay so special. I look forward to my next stay!

Could not fault my stay the staff could not do enough for you and having visited the other hotls during my stay to be disappointed would recommend this to anyone wanting quality and service absolutely beautiful with all staff going that extra mile for every guest

A true gem in the heart of Luxor cocooned by a manicured botanical garden. Whist it is true that some physical aspects of the building could be revisited by the owner, Sofitel, the atmospheres, the service and the staff (every one of them) are wonderful and truly welcoming. The rooms are spacious, the pool area is discretely attended and kept pristine at all time and the garden is an emerald wonder particularly in the evening when is lit and offers the chance to relax in style. Furthermore, the annex Old Winter Palace add considerably to the overall experience and is unique to Egypt and its heritage. I truly hope to be back soon

We loved the room and its balcony with a garden view. Great location. Breakfast time is very convenient. Staff is nice and helpful. Garden and pool area is peaceful. Only minor issues were TV and minibar; TV is outdated and fridge does not cool drinks enough.

I recently stayed at the Winter Pavillon for almost four weeks, a wonderful hotel, nice room, superb gardens and a friendly professional welcome from the staff. My room was clean, pleasant, and well maintained, with Wi-Fi and a good space for working. The furnished balcony overlooked the peaceful gardens below, and the large comfortable bed was perfect for a good night's sleep. Breakfast provided a good start to the day, and consists of a self-service buffet, with eggs and pancakes cooked at the chef’s station located on the garden terrace. Since I first discovered this hotel I have stayed here several times already, and am looking forward to my next stay later this year. It is always good to return.

Once again another great time at the pavillon in Luxor. This hotel and the Winter Palace itself must be the best hotels in Luxor for the friendliness and helpfulness of the staff and its ideal location just a stones throw from Luxor temple. I would recommend a room on the top floor as the view of the gardens are excellent and also quieter.

The positives are: (1)Great pool and big beautiful garden. (2)Good value for what we paid. (3)The staffs are very friendly, even prepared a birthday cake and sang the happy birthday for me. The negatives are: (1) The AC in one of our room couldn’t change the temperature, only stay at full power could be quite cold. The drain in one of our bath room was blocked, it was even flooded the whole bathroom floor on our 4th night. After telling numbers of the staffs about the problems. The AC never been fixed, the drain was finally been fixed in the 6th day. (2) Another issue is the house keepers doesn’t wipe the table nor hover/mop the floor every day