Novotel Wollongong Northbeach 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 3.139 comentários

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Novotel Wollongong Northbeach - Image 1
Novotel Wollongong Northbeach - Image 2
Novotel Wollongong Northbeach - Image 3
Novotel Wollongong Northbeach - Image 4
2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Austrália

Descrição

Extras do hotel

  • WIFI, TV a cabo, muitos quartos com varanda

  • Piscina externa aquecida, centro de fitness, sauna

  • Buffet de jantar a la carte, terraço com vista para o oceano

  • Bar do lobby espaçoso, lanches à beira-mar no Pepe

  • Ônibus gratuito para compras e refeições na cidade

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Localização do hotel

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Austrália

GPS:-34.414486, 150.900293

Telefone
Fax +61 2 4224 3141

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

WINDJAMMERS RESTAURANT

A reputação do Windjammer é de ter um extenso menu à la carte e buffet, sete dias por semana para almoço e jantar. Uma variedade de frutos do mar é oferecida nas noites de sexta e sábado. Vista para o Oceano Pacífico. Jantar na área interna e ao ar livre.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  3.139 comentários

Classificação no TripAdvisor  4.0/5  2.828 comentários

Go elsewhere!

Classificação TripAdvisor 2.0/5

Katrina O Avaliação certificada TripAdvisor

I don't usually write reviews but this is one of the worst hotel experiences I've had. The hotel has been renovated in parts but it's mostly crappy (see photos). The building is tired and it feels like being in a time warp back to the 1980's. My main gripe is I couldn't even watch tv/relax throughout my stay at night as there were weddings Friday and Saturday night and the music was blaring so loud I couldn't hear myself think. As another review noted, the windows are not double glazed and you will hear the car hoons driving for hours in a loop in a nearby park, the nightclub next door, or the wedding venue within the same building. On top of this, on Saturday night the wedding guests decided to return to a hotel room (conveniently located underneath mine), and were blasting music at 11:30pm at night. It sounded like 100 people were in the room, as well as cigarette smoke billowing up through my balcony doors. When I called reception to complain, the said they'd send security. When they eventually arrived, the guests quietened down for 5 mins then kicked right back off. When I tried calling the reception 20 mins later, they didn't pick up so I had to leave my hotel room in my pyjamas to go speak to them. Once I got to reception, the guy was lovely and he explained that the wedding had moved from the function centre to the upper suite. I told him I can't hear myself think, and I'm paying more than staying at the Shangri La in Sydney so it's not really much of a 'holiday' if I can't watch tv and can't sleep. He quickly sent a second security member up and the noise quickly stopped. My question is, why are wedding guests allowed to even walk en mass towards a hotel room when very clearly there are other paying guests staying in rooms nearby. Surely there is a hotel policy that restricts this? If the guy working reception saw them all moving towards the upper level suite, why wasn't something done? Why did it take me, as a paying guest to leave my hotel room and follow this up and complain!? It's ridiculous if hotels think other people wouldn't be pissed off by this. If you pay $750 a night and can't watch tv, can't sleep and can't even have a conversation then I don't think you can expect positive reviews. A few other things to note: - there were no lights in the ceiling (ocean suite room) and it was very dark. See photos attached. - no fan in the bathroom - you can hear EVERYTHING through the walls so if you got noisy neighbours like I did then good luck - the shower door doesn't close properly so water leaks - furniture and walls are scuffed/damaged - no cushions on lounge so it's uncomfortable to sit on - couldn't access window easily with bath (no space) Unfortunately the price I paid ($1500+ for two nights) and the experience I had does not warrant a positive review.

Dear Katrina Orenstein, Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. We are sorry to hear that your experience did not meet your expectations. Please be assured that your feedback has been passed onto management to be reviewed and investigated further. We appreciate your patience as our team thoroughly investigates this matter. Rest assured; we will follow up with you directly as soon as our review is complete. Sincerely, Novotel Team.

Très belle vue

Classificação TripAdvisor 4.0/5

sysy585858 Romântica - Avaliação certificada TripAdvisor

Une nuit très bien dormi 2 grands lits Vue océan Et réveil avec un perroquet sur la vitre Dîner très bien aussi et petit déjeuner excellent Belle étape avant Sydney Accueil comme les novotel Parking un peu cher Sinon rien a dire Wifi aussi rapide

Dear Sysy585858, Thank you for taking the time to share your experience with us at Novotel Northbeach Wollongong. We're thrilled that you enjoyed the beautiful ocean views and had a restful night's sleep in our cozy queen beds. You had quite the Australian experience with the parrot alarm clock which I am sure brought a unique touch to your stay. We are happy to hear that you found both dinner and breakfast to your liking! We're glad we could be a comfortable step on your journey to Sydney, and we truly appreciate your feedback regarding parking and WiFi speed. Your input helps us improve the experience for our guests, and we’ll certainly look into ways to enhance these areas. We hope to welcome you back to Novotel Northbeach Wollongong again. Sincerely, Novotel Team.

Best Novotel we have stayed in.

Classificação TripAdvisor 5.0/5

JohnF388 Romântica - Avaliação certificada TripAdvisor

This is a high quality hotel with excellent views, amenities, bars/restaurants and staff. We were treated like valued customers and wouldn't stay anywhere else when in Wollongong

Dear John F388, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us and felt like a valued guest. It’s wonderful to know that you appreciated our views, amenities, and dining options. Our team works hard to ensure each guest has a memorable experience, and your feedback is truly rewarding. We look forward to welcoming you back to Novotel Wollongong for another exceptional stay! Sincerely, Novotel Team.

Comfortable and Blissful Stay But My Loyalty Card Was Snubbed

Classificação TripAdvisor 4.0/5

Rich L Viagem com amigos - Avaliação certificada TripAdvisor

Went there for a weekend trip rest and recreation. The hotel structure though a bit old in structure, but the amenities seemed currently refurbished. The room has a spacious floor area, the bed is comfortable enough. The stay was relaxing and quite enjoyable -- however, there is no much variety of dining options nearby. We needed to go to the town center for dinner. How I wish they have free bottled water rather than water in the jug that they give to the room. My Accor Card did not do enough charm, because when I requested a late check out, the reception did not allow it. But I could be happier if a slight extension was extended. Hope the management can help me find the right person to contact for such small request.

Dear Rich, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. We are delighted that you enjoyed a comfortable and blissful stay with us. Your kind words about our recently refurbished amenities and spacious rooms are much appreciated, as we strive to ensure a relaxing environment for all our guests. We are truly sorry to hear about the inconvenience regarding the dining options nearby and the water provided in your room. Your feedback is very helpful and allows us to better address these areas. Regarding the late check-out, we apologise that we couldn’t accommodate your request on this occasion. We understand the value of a flexible departure for our loyal Accor members, and I’ll personally follow up with our front office team to explore how we can better honor requests for our loyalty members, like yourself, in the future. Please feel free to reach out to us directly via our guest services contact email guestrelations@novotelnorthbeach.com.au and we will make your next stay even more enjoyable. Thank you for all your comments, they will be shared with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back to Novotel Northbeach Wollongong and we hope your next visit will be as pleasant as the previous one, with all requests met. Sincerely, Novotel Team.

Muito relaxante

Classificação TripAdvisor 4.0/5

ErasmoD_12 Negócios - Avaliação certificada TripAdvisor

Hotel bem localizado,com quarto com bom conforto e banheiro bem grande. A localização é show ,pois a praia fica bem em frente e você pode ficar horas olhando para o oceano Pacífico,além de dar uma bela caminhada pela orla. Café da manhã com muita variedade. O ponto principal ė a sua localização.

Dear Erasmo D, Thank you so much for your lovely review. We are very lucky to be situated in a location that is so beautiful and amazing. We are all very fortunate to be working here. Our guests love the view we have to offer and it makes that bit easier to relax with the view we have. I am so happy you enjoyed our breakfast we do offer a great variety of foods and cater for many. Once again, thank you for taking the time to review Novotel Northbeach and we do hope we can welcome you back. Kind Regards, Rebecca Blackwell Guest Relations Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.178 comentários 8.6/10 Localização
  • 1.983 comentários 7.4/10 Quarto
  • 1.499 comentários 8/10 Serviço
  • 115 comentários 4.5/10 Wifi
  • 893 comentários 5.6/10 Conforto
  • 594 comentários 6.7/10 Limpeza
  • 436 comentários 4.1/10 Custo-Benefício
  • 372 comentários 7/10 Café da manhã

Com a tecnologia Trustyou

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Todos os nossos hotéis em Wollongong

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.