Novotel Ambassador Seoul Gangnam 5 stars

Customer review rating (ALL Rating) 4.5/5 1,222 reviews

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Novotel Ambassador Seoul Gangnam - Image 1
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130 Bongeunsa ro, Gangnam gu, 06124 SEOUL, South Korea

Description

Hotel extras

  • Located in Gangnam district near Sinnonhyeon station and Coex with easy access to the airport

  • 332 modern guest rooms and 12 business meeting rooms for up 400 pax

  • 6 luxurious restaurants & bars offering cuisines ranging from international to Bistro

  • Web / Internet corner and free WIFI for your business needs in comfort and privacy

  • Health and relaxation facilities: swimming pool, gym, sauna, and golf range

Our accommodation(s)

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Hotel location

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
South Korea

GPS:37.505258, 127.028829

Telephone
Fax +82 2-564-4573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,222 reviews

TripAdvisor Rating  4.5/5  2,158 reviews

Certificate of excellence 2024

Cleanliness and excellent service.

TripAdvisor rating 4.0/5

elly9034 TripAdvisor review

I stayed at room 1724 of Novotel Ambassador Gangnam in Seoul from May 3rd to 4th. The front desk staff were very kind and provided excellent service during check-in. The cleanliness of the room was satisfactory, and I felt satisfied. If there were a few complaints, it would be that the room faced the road, so there was some noise from vehicles and motorcycles. At times, I could hear the sound of children passing by and some noise coming from within the room. I got used to it since it was everyday noise, so it became tolerable. Overall, it sounds like a place worth recommending despite the minor inconveniences. Highly recommended.

Dear. Guest, We sincerely appreciate you taking the time to provide us with your valuable feedback. Your positive feedback regarding the service from our front desk staff is truly encouraging, and we believe it will serve as great motivation for our team in their future endeavors. Regarding the noise issue you experienced during your recent stay, please rest assured that it has been documented in our hotel system. We are committed to taking appropriate measures to ensure a more comfortable stay for you in the future. Once again, thank you for your valuable feedback, and we look forward to welcoming you back to the hotel in the future. Thank you. Warm Regards, Front Desk Manager Alex Nam

Fantastic Hotel in a Great Location

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

What an amazing hotel this is. This hotel has everything that you could want. From an eiffel tower in the lounge, to amazing and helpful staff. The rooms were phenomenal, however, it was a little awkward having a blind between the bathroom and the bedroom, but it was great to have it closed. The buffet breakfast was nothing but astonishing. The amount of food on offer was excellent and met all of our expectations. As a silver ALL Accor member, it was nice to be upgraded and to have welcome drinks. I would highly recommend this hotel to anyone!

Dear valued guest, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Good service overall

Customer review rating 4.5/5

Tt Couples - Confirmed reviews ALL

Happy with the experience overall. However, the breakfast 55k KRW was way too expensive.

Dear Tomoya T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Always excellent experience

Customer review rating 5.0/5

Hongyi O. Business - Confirmed reviews ALL

Every time I am here, the standards get better and more impressive. At check in, the reception staff already asks if i need late check out, before i had thought about it. The staff at the lounge are very attentive and helpful too. Thank you for the wonderful time.

Dear Hongyi O., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Bessiere Guest Experience Manager

Nice location but old in-room facilities (such as bath tub). Room is also pretty small compared to the high price.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Nice location but old in-room facilities (such as bath tub). Room is also pretty small compared to the high price. The view outside my room is bad. Good thing is that the bed is comfortable. Breakfast is good but everyday the same dishes. No change is a little bit boring.

Dear valued guest, Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeanne Bessiere Guest Experience Manager

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Other web-users rate our hotel

  • 442 reviews 9.2/10 Location
  • 523 reviews 7.4/10 Room
  • 621 reviews 8.6/10 Service
  • 26 reviews 3.8/10 WiFi
  • 213 reviews 8.1/10 Cleanliness
  • 179 reviews 6.3/10 Comfort
  • 177 reviews 8.7/10 Breakfast
  • 68 reviews 8.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.